As a business owner, I am keenly aware of customer service from the heart...something that doesn't happen every day in this increasingly impersonal California urban culture. BUT David Cohen, Managing Partner of United Direct Insurance Services, is the genuine article. I called, I was able to talk directly to David, and I was given immediate service all during one phone conversation. He was thorough, he had immediate information, the pricing was excellent, and I felt that he cared about us. What a pleasure to do business with consummate professionals. I highly recommend United Direct Insurance. Lynne Cardwell, Car Care Center.

I wasn't happy with my auto insurance policy so I searched on Yelp to find a local insurance agency to see if they can give me a quote that was much lower than what I was already paying. I talked to a guy named Sam and he was super helpful. He told me where I was over paying, and almost instantly gave me a quote with a new policy that was cheaper but also BETTER than my last policy. Overall I was very happy with the way they kept me in the loop and told me where I was overpaying. I would definitely go to them again if I had any questions about my insurance policies and I would definitely recommend them to a friend.

Couldn't have imagined a better experience than working with David & Sam. They were professional, amiable and spot on. They offered me the best rate any other agent was able to get. So thankful for their kind staff as well, especially for always being there for me when I have any kind of insurance related questions! Insurance was always such a confusing and unknown topic for me, but their staff was patient and helped me every step of the way. I've already recommended them to my entire family and friends. They will always be my go-to and I know I can count on them. Highly recommend them!

This was my first exprience with United Direct but it won't be the last. I have so may good things to say about them. The staff is so wonderful. They are excellent communicators and put a priority on what you as a customer are looking. They present you with a lot of options and they're happy to answer any questions you have. No one was pushy or trying to upsell me at all. I found an excellent rate on car insurance through them. I was truly blown away with how much they were able to save me month. I wish I could give a 50 star review. I'm that pleased with them.

I'm a student from AZ and needed only a temporary insurance while I was driving from class to my rental house and to run simple errands like goto grocery store, library, etc. I contacted direct insurance over the phone last week, and they arranged my car insurance even before I got to california. These guys are great and knew how to save me money as well, which is important to me as a student. I was able to get a 6 month policy with one of there insurers and now I am official legal to drive in CA. Thanks united direct insurance services!

If you're looking for an insurance agency that will go above and beyond to help you find the coverage you need, you need to go with United Direct. They have the best customer service I think I've ever experienced. They really care and they do everything they can to make sure you're satisfied with the policy you choose. I'm so happy with my experiences with this company. I'm not paying the best rates I ever have for both my home and auto insurance. I highly recommend reaching out to them. You will be so happy you did.

Jesus what a great company! I got my policy from them for my home and auto insurance. They saved me on my home alone $560 a year and my auto $334 a year. They hooked me up with Mercury insurance and shopped it with several other companies. Their customer service was also something else. Got my my policies in less than 45 min. Their very good at what they do and I will recommend them to all friends and family. Thank you United for your assistance and look forward to working with you for years to come! A+

I came to United Direct looking for a better homeowners insurance policy than the one I had. It wasn’t necessarily the price that was the problem but that my previous insurance was impossible to get ahold of and made getting my questions answered into a whole ordeal. United Direct wasn’t only able to find me a better policy but the money they saved me was a huge added bonus. I am such a happy customer. Any time that someone I know is looking for insurance, I will be sending them to United Direct.

United Direct is the best insurance agency in LA, period. They are so nice and really knowledgeable. I needed a new auto policy and they made the whole thing so easy for me. They didn't try to sell me anything I didn't need and they were never pushy. They just gave me excellent rates and made me feel very comfortable. I really enjoyed the entire experience I had with them. I will never look for an auto policy again without their help. United Direct is the way to go!

David was absolutely amazing. I was taken care of every step of the way when seeking personal auto insurance after leaving my parents policy. He was extremely knowledgeable and explained all of my options in an easy-to-understand way. In the end I felt completely happy with my insurance choice and I know even to this day I will have not just an amazing broker watching my back but also a good friend. Insurance doesn't have to be hard, let the experts do it for you!

The guys at United Direct Insurance are awesome! Our representative that we have used in our family for years is always courteous and helps us find new discounts each year. I have only had to file a claim once and Sam was all over it from the moment I got in touch with him. It was painless! I would highly recommend the folks at United Direct to anyone who needs auto insurance or home insurance. They are simply the best, from their rates to their customer service.

United Direct Insurance is a great company. I got a new car and had to shop around for a reasonable rate. Many of the other places I tried were pretty steep and seemed a little unreasonable. United Direct gave me a couple of different options that were all pretty good and not too expensive. I ended up getting a plan that has me covered pretty well. The folks here were very helpful as well as professional, they made the process very painless. Much appreciated!

United Direct Insurance was one of the most knowledgeable and patient reps I've ever dealt with in the business. Great customer service!! It's nice to know there's someone like them who's willing to take the time to go over your policy to help you give tips to save where you can and help you understand the insurance terms and the details of your policy. Thanks for all your help today and I look forward to working with you for many years to come.

Great service!! Great rates! I was shopping around for insurance and I called all the big names and then I came across United Direct. The first thing I noticed was that they were not pressuring at all, very helpful and when I compared the rates to the quotes I received earlier they were lower. So overall I had a great experience. It was easy, quick and priced right. Thank You United Direct!!!!

Wanted to mention the fact that this insurance office saved me close to $700 dollars a year on my commercial auto insurance with mercury insurance. My agent was Sam Cohen. He helped me through the whole process and gave me very good customer service. In addition to his customer service, the staff was also a pleasure to work with. I will be sending my family and friends to this office.

Sam is the best agent out there. He saved me so much money on all my policies. He is very attentive and responds to every question and request in real time. He was very helpful in advising on best products and carriers. Honestly the easiest process I have ever done. Nice office if you want an in person meeting but he also does everything without you having to step foot in the office.

I really liked my first experience here. I worked with Sam and he was really nice. I highly recommend this company. They went above and beyond to help me. They had my best interest in mind and found me the absolute best possible rates. Sam also really took the time to make sure I understood everything about my policy. I'm very happy I decided to use United Direct.

Everyone in this office is so nice and professional. I had the pleasure of working with David who was not only great at coming up with the best home owner's insurance rates but was just genuinely nice to work with. I honestly don't think I've ever had better rates on my insurance. The whole experience was awesome. I totally recommend United Direct.

The staff at United Direct Insurance has been absolutely wonderful. They are very knowledgeable, responsive, and easy to work with. They saved us about 40% on our business insurance, and whenever I have a question or if I need something, they respond immediately. They offer excellent service and I would highly recommend them. Thanks guys!

This insurance office truly did an amazing job for me. I worked closely with both owners of the company and was amazed as to how they handled my home and auto insurance policies. Not only did they save me money, they provided me more coverage than what I had before. Top notch customer service and their staff was a delight.

United was able to get me a policy that far exceeded what I thought I could get. They quickly came up with an option that perfectly fit my needs and saved me several hundred dollars. It gave me a lot of peace of mind and saved me a lot of time and effort. I would happily recommend this to my friends and family.

I had the pleasure of Sam Cohen helping me with my insurance needs. Needless to say he was great at presenting packages that were not only helpful but affordable. I cant stress enough the responsivness and the attention to detail he had to hold my hand throughout the process. I highly recommend his services!!!

I have been working with United Direct for a long time and have nothing but good things to say about them. The entire staff really knows their stuff and is always available when I need them. I really love working with them and feel like they always have my best interest in mind

I received a random call from Barry around the time that I needed to renew my Business Insurance. I asked for a quotation and made several revisions. Barry was very helpful. I haven't met Barry but I was impressed with his responsiveness and professionalism. Thank you Barry!

United Direct Insurance was great to work with for my business insurance. They not only had the most competitive pricing, they also had some of the best customer service I have experienced when shopping for insurance. I'd recommend them to anyone.

This office does a great job managing my business insurance. They found me rates better than a lot of providers and their customer service is top notch. I recommend them to a lot of friends and family. Defintely gove them a call for a quote.

This was the cheapest car insurance company ever! They got me rates lower than 5 other companies and I loved the service they also gave me. I worked with an agent Sam And his service and professionalism was very top notch. Great company!

I want to express my gratitude for Sam and united direct. Thanks for your professionalism and assurance In helping me get commercial insurance for my business. You’re a top notch guy and you will be recommended to my friends and family.

By far the best in the business. David and his team made sure I got everything I needed and explained everything in detail. Got me the best rate and made sure I was covered. Amazing customer service. Highly recommended!!

They had the best customer service and got me the best rates. Staff was on point too and very responsive. I will be referring my clients over to them for their commercial insurance needs.

Great insurance agency. We work with them for our commercial auto and fire policy. They provide very competitive rates. They are very friendly and Sam knows his coverage's.

Sam has been my agent for over 5 years. His office is extremely responsive and professional. Rosa is always there to help me if I have a claim. Thanks for great service!

Such a great insurance broker. Their customer service always amazes me. They insure my car and home for almost three years now. I am happy I found them!

The BEST experience ever working with this insurance brokerage. Professional, responsive and customer service was incredible. Highly recommend them!!

The staff members are extremely courteous and get you the best deals. I would recommend 100%.