United States Postal Service

62 reviews

5555 San Fernando St, San Antonio, TX 78237

tools.usps.com

+18002758777

About

United States Postal Service is a Post office located at 5555 San Fernando St, San Antonio, TX 78237. It has received 62 reviews with an average rating of 4.1 stars.

Photos

Hours

Monday8:30AM-5PM
Tuesday8:30AM-5PM
Wednesday8:30AM-12PM
ThursdayClosed
Friday8:30AM-5PM
Saturday8:30AM-5PM
Sunday8:30AM-5PM

F.A.Q

Frequently Asked Questions

  • The address of United States Postal Service: 5555 San Fernando St, San Antonio, TX 78237

  • United States Postal Service has 4.1 stars from 62 reviews

  • Post office

  • "Just recently one of my Amazon packages was delivered to the wrong address, had nothing to do with this post office since it was a Sunday delivery"

    "Today Feb 6, 2021/Saturday 11:45am a much more older lady like around her 50s or 60s ,gray hair, glasses that was working in the front with the computer was really helpful"

    "Not gonna lie, I really wanted to gatekeep this place, because this was absolutely a breath of fresh air"

    "This facility is a joke"

    "This postal station is horrible"

Reviews

  • Aaron G

Just recently one of my Amazon packages was delivered to the wrong address, had nothing to do with this post office since it was a Sunday delivery. Still, it was a USPS package so I went into the office and was helped by the gentleman in charge, I didn't get his name but he is the gentleman wearing the USMC lanyard with his ID, a shorter than most person and very polite and professional. He went to the house where the package was delivered personally and brought it to me personally, he went above and beyond and restored my faith in the US Postal Service. If every post office had a person like him I think we would be in great shape. Thank you again for making it right and more.

  • Vyvy Ruiz

Today Feb 6, 2021/Saturday 11:45am a much more older lady like around her 50s or 60s ,gray hair, glasses that was working in the front with the computer was really helpful. When it was my turn while waiting in line ,she said sorry for the wait how can I help you ect.. She was very polite, professional. That's the only reason I give this location a 5 star. She made my day. I left in a good mood/happy.Hopefully other employees there at the usps provide good costumer service just like she did.

  • Secret Embers

Not gonna lie, I really wanted to gatekeep this place, because this was absolutely a breath of fresh air. The best customer service and it was quick! Both men were nice and took their time to make sure that my mail was sent out to the right address and even confirmed each one with me. This is the the most competent, calming post office in SA.

  • A H

This facility is a joke. I went yesterday to mail something that was going to NW Loop 410. The clerk (lady) asked me if I wanted to "overnight" it. REALLY? When I told her it was inner-city mail, she just shrugged her shoulders. Nothing but upsell here. No wonder the post office is going broke - hiring employees like this.

  • Murphy

This postal station is horrible. Always a line, and the carriers are ALWAYS putting mail in the wrong boxes, and I always have missing packages and get other people's packages /mail. I have filed complaints, left missing package information with them and they never contact me back.

  • Rich

Package was supposed to come, The mailman was apparently looking for my address. Couldn’t find it so he put on the order that it was requested that I have it stored at my postal office. So now I have to pick it up If your gonna do something, do it right.

  • Aida Maikenova

Appreciate people that work there! Especially Frank was very helpful. Very knowledgeable and experienced person. I will always go to your post office for my international packages. Highly recommended professionals …

  • Rose

Staff is Always so helpful even when they are busy they smile and say thank you for your patience I don't understand the negative comments people are posting huh maybe YOU ALL are the rude ones

  • simply sPidA

Having been employed by the USPS for over 15 yrs I gotta say getting great service is a rarity but I got some at this location as I was close by and needed items shipped off.

  • Yeret Bustos

Always a great experience. Never had problems. Lines sometimes but caused by customers. They ring their bell for help after they take long with the same customer.

  • Gloria Quinones

Nice friendly staff. They should give me a job there. I'm always interpretating.. But love my post office. Beats going 4 or 6 miles. Good service

  • H. Daniel Kelly

I have only had great experiences at this post office. I use it when I'm in the Edgewood District. I only wish MY post office was as efficient.

  • Robert Rodriguez

I love this place because the attitude of all front desk. Have professional, reliable when I need help or I have Question. Gorgeous Attitude.,

  • Sharon Delafuente

Short lines if any and great staff. Small post office with many options and same services as any. Even have post office lock boxes on site.

  • odra leal

The 50 old lady there always with her superior attitude. I just go there because it's the one close but I need to drive to the next one.

  • JJ Contreras

Anyone know how long it take for inmate in bexar county jail to receive my letter by the way I'm in San Antonio Texas he is as well.

  • Annette Cura-Portillo

Everyone works the same hours they are open so how are we supposed to do business if they close when we get there? Even on Saturday

  • NIA Mendoza

My MAIL COMES OPEN & TAPED BACK SHUT" , MY MAGAZINES ARE OPENED FROM PLASTIC SLEEVE... WHAT IS GOING ON..."! NEED HELP"!

  • Koala Megumin

Little slow because of covid but the customer service was great! Thank you Vangie for excellent service! :)

  • Robert S. Guajardo

Awesome service, Ms.Vangie,Mr.Frank and Mr.Jonathan are always nice and helpful.Thank y'all very much.

  • Tony Vasquez

Friendly staff helpful with any questions of concern. Great customer service …

  • Melissa Vasquez

Every time I try to call the phone line is always busy. Friendly workers though

  • Johhny _

Yall needa be open longer mostly all people work a 9-5 so dont have time to go

  • Lorraine D

Was rude to me when I asked a question. Like I should of known the answer.

  • Anita Morales

Always great service, never long wait periods. Curious, and friendly.

  • Mary Jayne Ramos

I love this post office the workers are always friendly and helpful.

  • Randy Moran

Overpaid overcharge postage thrn they still loose your package lol

  • mary Valdez

Victor helped out my husband over the phone. Good service overall

  • Celia Dominguez

I have a P.O. Box. There and old fashion but Mr. Mora is nice.

  • Denise 21

Been my postal service location since I went with my parents.

  • Dulce Pacheco

People are very nice.. no complaints here. …

  • Lori Kay Torres

The staff are very friendly and helpful.

  • Elida Garcia

They are very helpful a d fast service.

  • Kathy “Kat” Garcia

Thanks alot.y'all work so fast

  • Peace love & life

Love the customer service

  • saul gonzales

Good little post office.

  • Raul Garcia

Good service

  • Lucy Garcia

Great ,kind

  • Rahim Scott

In and Out

  • Gregory Mancillas

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