United States Postal Service

63 reviews

2315 SW 36th St, San Antonio, TX 78237

usps.com

+18002758777

About

United States Postal Service is a Post office located at 2315 SW 36th St, San Antonio, TX 78237. It has received 63 reviews with an average rating of 2.9 stars.

Photos

Hours

Monday6AM-8PM
Tuesday6AM-8PM
Wednesday6AM-8PM
Thursday6AM-8PM
Friday6AM-8PM
Saturday6AM-8PM
Sunday6AM-8PM

F.A.Q

Frequently Asked Questions

  • The address of United States Postal Service: 2315 SW 36th St, San Antonio, TX 78237

  • United States Postal Service has 2.9 stars from 63 reviews

  • Post office

  • "Dropped off a letter that contained personal and private information that never left this station"

    "I absolutely loved my experience today"

    "Worst customer service ever"

    "Charged me double on my prepaid packages"

    "Open until 8:00pm"

Reviews

  • red49gold

Dropped off a letter that contained personal and private information that never left this station. The USPS/Gas Station Clerk behaved strange during the checkout process and took a while(approx 2-3 attempting minutes) to apply a tracking sticker to the envelope I dropped off. I walked to the coolers in the back of the store, made my way towards the front and he was still hovering over the letter with the tracking sticker. I will never use this place again and would not recommend using this location for anyone's mailing purposes!!!

  • Benjamin Coronado

I absolutely loved my experience today. The hours might seems too good to be true but they are not! They really are open all day and on weekends. The customer service is amazing! I was helped by two super funny and kind lady’s. No doubt, I will be using this as my main mailing location. Keep up the good work!!! It might be helpful to know that the store cashiers are the usps clerks so just wait a second by the usps stand until someone helps you. And any priority pick up or even over night is picked up at 5PM!! That’s awesome!

  • greg quintanilla

Worst customer service ever. Definitely not a real post office. I went in at 7:30 am and there was an older rude woman wearing a gas station shirt running the office. I had a pre paid shipping label on my package with a tracking number.... she scans it in and literally throws it into a usps bin. I got really upset because what if my package was fragile.... also according to the tracking number it never left the store. Too slow and terrible service. Also very unknowledgeable

  • Iyer David

Charged me double on my prepaid packages. $5-8 shipping covers it, which I pay for, but they charged me standard shipping on top. Brining my total close to $20. Which means it’s now more expensive than the item inside. If this isn’t enough to not use this location, please also note they ship 1-2 days late. Use a real USPS the owner of this one probably is in it for possible profit from uninformed consumers. 1/10 stars for the usps inside.

  • Matthew Williams

Open until 8:00pm. Great little spot to ship something off after hours. It is located inside the convenience store. There is a USPS desk within the store and they have a staff member who is able to assist you with mailing items and shipping packages. Sometimes I can't make it to the Post Office before they close at 5:00pm so, I go here because they are open until 8:00pm. Very convenient!!

  • Sheryl K.

Once they reopened post-covid closure, it once again became a convenient place to drop off packages. However, the employees working this post office are not usps employees, so you can't present them with any situation that is too complex or involved. Just drop your mail off and hope for the best. Also the prices are more than other locations, so prelabel your mail if you can.

  • J Gonzalez

GPS is off by one city block....incredible service. Its inside big gas station at the corner with McDonald's attached. Park on the side with USPS logo on outside. Walk in and turn right. There is a SEPARATE counter dedicated to USPS. Do NOT go to gas station clerks... Open till 8pm but last pick up is between 5pm -6pm I believe.

  • angelo barco

Gas station employees are in charge, no urgency, and honestly how efficient is that? Postal service in a convenient store. I had no clue till I pulled up, still have it the benefit of doubt. But was disappointed, to no surprise. Avoid this place. Go to a real postal service building. Zero stars would be better but....

  • Hihoexxsilver

Came to overnight some car plates, and was impressed. Was helped by Nick and he made it quick and painless! Made me feel like a normal person and was simple, if you come here hope Nick is the one helping you out!

  • Karima H

They don’t do copies, money orders, passports or faxes. This is basically a mini post office inside of the shell gas station that is ran by the gas station staff. I’ll advise to go to an actual post office.

  • Crs Gman

I love this place! It's conveniently located and the Shell workers recognize me because I resell online so I'm often just in and out and don't even mind if I have to wait a few...

  • Celene Delice

There no one at the counter for the post office. The person at the store counter is the same one you have to wait for to help you. They don't even acknowledge you.

  • Joe Guerra

I always get taken care of. I hope the store clerks get credit thou since they are running the post office. Ive never had an issue. Friendly store employees.

  • Lorena Becerra

He venido dos veces y siempre dicen que está cerrado por falta de personal. Que actualicen la info así no perdemos el tiempo en trasladarnos hasta aquí.

  • Matilda Moreno

excellent service!! The clerk was very friendly and helpful saving me like $30 to send my package from a box to an envelope package.. so thankful!!

  • mustafa saad

The post office is inside the convenience store..the hours are correct and they work weekends..the clerk (Alex) was very nice and professional..

  • erika canseco

Nick was amazing!! He helped me with my mail! My mail required extra attention to detail and Nick took care of my needs!!! Nick you rock!!!

  • Veronica Trejo

Over priced shipping. I personally think they don't know what the heck they're doing. Go to a "real" post office they won't over charge.

  • Ed San

Staff does not open on schedule. Even waited an extra 30 minutes. I asked when they would open and composed of apathy is the best I got.

  • Super Slendy/ /Call of Duty

Haven't been given any updates on my package since it arrived there. It's been there 4 days and I bet it hasn't moved either.

  • alex sauceda

Cashier says they can't scan qr codes don't waste your time. Not a real post office just gas station employees lol

  • Darlene Denend

Not actually open... Its a gas station when you go in to drop off mail they say its not the right building!!

  • Rudy Jimenez

USPS gave me QR to ship package and the office was unable to scan QR code saying they don’t have one.

  • Michelle Quintanilla

Worst USPS. Not a real post office. The gas station employees run it and do not care about your mail.

  • Gabriellina Pedrotti

Avoid this post office...I dropped off a package that has tracking and probably has not moved at all.

  • Stephen Sanchez

This USPS can not read QR codes or print out labels for returning packages. Waste of time …

  • Jen Hoag

Everyone is at the registers with no customers and no one wants to go to the postal counter.

  • Amanda Ruiz

Love they are open till 8pm and great pricing. And it's inside the gas station. …

  • Laylon Klein

People me and my girlfriend are staying with are stealing our mail where we're at!

  • M A Natty

Great idea, USPS in the convenience store, staff were friendly and it was easy!!

  • Erica

Terrible customer service! They should not have a government office of USPS here

  • M RODRIGUEZ

I am not sure I think it's possible, people there are wonderful just be patient

  • Lic. Fernando O'Farril

Siempre está cerrado nunca quieren atender las personas que están ahi

  • Kip Austin Hinton

I am at the spot shown on the map, and I can't find the post office.

  • Atika Rodz

I’m here, I can’t find it :/ wrong address or something.

  • Paul Lambert

It isn't a real post office. They aren't knowledgeable

  • patty rodriguez

El personal es muy amable y el servicio muy rápido.

  • Leonard Cortinaz

Friendly clerk, convenient, by the highway.

  • Violeta

Employees are fine. Doesn't take qr codes.

  • Damian Azpurua

Siempre indican que está cerrado.

  • Sanjuanita Gjonesg

Great for shipping

  • Corina Gonzalez

No answer

  • James Greenman
  • gerardo dela cruz
  • Claudia Molina
  • Winston Chen
  • Jose N. Loyo Berrios
  • wesley traugott
  • Matthew Alejandro
  • Zoe Zeppelin
  • Christine casas
  • martin rodrigeuz
  • Johanna Rodriguez
  • Jessica Felix
  • Wyketia Baldwin
  • Elizabeth Moore
  • Janell Hayes
  • Rufino Aparicio
  • Jose Comettant
  • Brittney Vega

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