Up n Smoke (South)

242 reviews

2988 Ellwood Dr SW, Edmonton, AB T6X 0B1, Canada

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+17807601710

About

Up n Smoke (South) is a Tobacco shop located at 2988 Ellwood Dr SW, Edmonton, AB T6X 0B1, Canada. It has received 242 reviews with an average rating of 4.4 stars.

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Hours

Monday11AM-7PM
Tuesday11AM-7PM
Wednesday11AM-7PM
Thursday11AM-7PM
Friday11AM-7PM
Saturday11AM-6PM
Sunday11AM-7PM

F.A.Q

Frequently Asked Questions

  • The address of Up n Smoke (South): 2988 Ellwood Dr SW, Edmonton, AB T6X 0B1, Canada

  • Up n Smoke (South) has 4.4 stars from 242 reviews

  • Tobacco shop

  • "Good selection and for the most part nice owner"

    "I'm a first time vaper, just wanted a starter kit"

    "Complete ripoff, don't believe the BS sales these folks are peddling"

    "Worst smoke shop around! So OVERPRICED it's not even funny!! Yocan evolve plus, selling in over 5 other smoke shops in the city for 50-80 dollars [ive bought 4 total all for only $60] and they wanted $150!! And wouldn't budge! When I asked him why there prices were so high, he told me that there rent was really high, and that they were a 420 shop, not a vape shop"

    "I've been to a lot of smoke shops and they never really have anything that interests me"

Reviews

  • Ryan Wiesner

Good selection and for the most part nice owner. I bought a vape there not knowing too much about the product. He said the particular one is 150 regular but on sale for 75. The owner mentioned the all sales final rule which is fine. He demonstrated the vape gets hot by sticking his finger in it. I took it home and charged it that night. Tried it before bed and it didn't get past 298F and the screen dimmed as it was heating. You have to hold it at an angle to read the screen. The next day I reluctantly took it back to the store expecting maybe an exchange. I explained the unit didn't go past 300 and he took it, turned it on and sure enough started going past 300 (set at 400). As soon as it showed past 300 (315) he hands it back to me and says 'there, past 300. Have a nice day.' I go back to my car and turn it on again at 400 and it wouldn't go past 330 and again, screen dimmed. I had a look online and the same model goes for $25 American. Again the selection is fine but I wouldn't buy any electronics here. And don't trust the prices they are advertising as sales. They are exponentially marked up and don't expect the owner to stand behind the product.

  • LORI Antonio

I'm a first time vaper, just wanted a starter kit. The guy at the counter sets me up, shows me how it works, I go home and my unit is leaking, I take it back and he said I didn't tighten it enough (Remember he set it up), two hours later leaking again, I bring it back, he said this model does have issues with the coils, ( this is the device he recommended just a few hours ago)so he replaced the coil and he tells me he won't charge me for the coil, like I should be thankful. An hour later it's still leaking, I asked him if we could just switch it for a different one, he tells me no exchanges or refunds, I said to him, I just bought it and it's broken, he shrugged his shoulders and said for me to go to the manufacturer. So I did and I went to SMOK and the website is not user friendly, I'm just going to have to swallow the loss. This guy is fraud, just go somewhere else.

  • Jesse Shultz

Complete ripoff, don't believe the BS sales these folks are peddling. About 4 months ago I go in looking for a new vape for my shatter. Naively I accept the 100$ "sale price" for an Evolve Plus. A month later my friends take me to Purple City, and there i find a nicer model of my pen in black for 60$. When I ran out of coils I came back to UpnSmoke to stock up, I bought 5 coils for 20$ a piece, but he took 20$ off to be "nice". After I used up those 5 I went back to purple city to see if the prices were just as different, and i find out that the same damn coils are 8$. I could've had a full set of coils for half the price as well as saved 40$ on a nicer pen had I went to Purple City in the first place. It's 20 minutes longer for me to get to Purple City, but I will never be going back to this store, not even for my Backwoods.

  • Craig MacEachern

Worst smoke shop around! So OVERPRICED it's not even funny!! Yocan evolve plus, selling in over 5 other smoke shops in the city for 50-80 dollars [ive bought 4 total all for only $60] and they wanted $150!! And wouldn't budge! When I asked him why there prices were so high, he told me that there rent was really high, and that they were a 420 shop, not a vape shop.... don't know what that has to do with me buying a concentrate pen.... and sure looks like a vape shop from the one wall completely covered in juices and the place stinking like stale VG juice. Also making bold statements that they have the cheapest glass in the city.... laughable, most expensive I've seen so far. Thanks for wasting my time driving to your store!

  • Rudy Sajuan

I've been to a lot of smoke shops and they never really have anything that interests me. When I walked in, I was surprised with the selection. I wanted to buy everything. Ezze was a really cool guy and really made me want to buy a new bong even though I had bought one a few days ago. He had a lot of sale items and at that point, I was sold. This is my new smoke shop for all my necessities. A+ see you again Ezze.

  • C Leigh

Total rip off. The cashier knowing I was clueless about the products charged me double for a vape set and they will not refund or exchange. Checked online and I can buy two of the same thing for the price I paid for one stupid item. My husband spends a lot of money here every week but they are worst at customer service so I will rather just be shipping his stock from a supplier who will value us more

  • Mr Joker

I went in looking for a bigger, better tank for my mod, hands down he did not beat around the bush he pulled one off the shelf recommended I use it. And man he was not wrong my new tank and coils are amazing! He is always polite and willing to talk about any of his product he sells. This place is now the only place I will buy from. Great deals and very knowledgeable about what he is selling.

  • Erika Knight

First visit to Up n Smoke south side, and let me tell ya! Sid was AMAZING to deal with, my hubby broke his bowl for his bong and Sid was super knowledgeable, friendly, shop was stocked with all the goodies and its' just an all around awesome shop!! We live super close and will continue to come back and support him and his shop!! #SupportLocalBusinesses

  • Nicole MacKenzie

First time checking out this store today, and it has everything you need. Love it! I highly reccomend this store to anybody looking for smoking/toking accessories. It is in a convenient location and the man working there was incredibly helpful and friendly. I will certainly shop here again in the near future :) 5/5 stars from me!

  • John Robinson

Came in here the other day and was amazed by the selection available. I asked the man who worked there for help and he was more than willing to find what I needed. The product is amazing quality and not some cheap knockoff and considering the price you can’t beat it. Will definitely be coming here as a regular from now on.

  • Katie St-Denis (Jalmu)

Great customer service, friendly, and actually a good vibe all around well in there. As a person with anxiety it's a good calm environment. You can shop here with ease. The gentlemen who helped me in there is well knowledged and patient with his customers, highly recommend anyone to this establishment, for there needs.

  • Reetinder Bajwa

Its now been 4th time I drove up there. It says open till 7pm i got there at 6:40 and its closed. This has happened soo many times. Either fkin change your timing or stay open till its mentioned. Someone is driving from far estimating should be there before it closes but its already closed. No professionalism

  • Alex Picado

DO NOT BUY FROM HERE. TOTALLY OVERPRICED. My bad for being a sucker. Bought a vape pen at "discount" because I paid cash only to find the exact same one online for half the price. Never used it. Tried to return it and of course they have a no exhange/no return policy. Avoid this place and buy online instead.

  • Sim Vig

Amazing customer service and big selection for Hookah/Shisha products. Went in looking for the ball bearing for our shisha pipe. He offered to take a look at our pipe to figure out the issue. We left also with a heat management system that fits our bowl. Gotta say, we had the best tasting shisha last night.

  • Heather

Helpful guy at the counter, had exactly what I was looking for, good prices. I do wish they had more girly products there though, it sounds lame, but I stash my weed in a hello kitty tin, it'd be nice to see some of that in there. Not just skulls, guns and Bob Marley get some unicorn pipes in there! …

  • Moussa Househ

I've been going here for a while, all the employees are so helpful and friendly. The owner is amazing. I've turned all my friends to come here instead of their regular shop, the prices are unbeatable, its close to home, great inventory and I won't go anywhere else. 100/10, BEST VAPE STORE IN EDMONTON

  • Himmat Khehra

Went to buy coils for a vape, overpriced and he said the price was high because everyone else sells knockoffs. While I was looking at another item the store owner hid the coils behind the counter like I was going to steal them and run away. Doesn’t have much knowledge on what he’s selling.

  • Stacey St.Denis

Came in once, was very accommodating for what I was searching for. Polite and very friendly environment and easy to find. Prices very reasonable and cheaper than expected. I highly recommend this store and if they don’t have what your looking for they will help you search for it.

  • Erik Nordenhof

This guy way over charges for vape coils. $10 each or a pack for $40... that is ridiculous. I get 5 for half that at any other vape shop. All the glass in there is cheap Chinese junk, not a unique piece in the whole store. I will say the guy is friendly while he rips you off.

  • Savannah Spalding

Amazing place. First time being here and they are stocked. They have everything. The man who helped us had amazing knowledge of what the store carried and was very friendly and easy to talk to. I highly recommend:) got a new bowl and a new holder for our insence

  • drone zone

Prices of products are GROSSLY inflated. Paid $100 for something that is $75 at other head shops. (My fault for not checking) but I Was told after the fact there’s zero return policy. Enjoy my $30 bud because you lost a customer. Unfriendly and rude service

  • Lorena Herrera-Castro

I was at this shop and the service was excellent reminded me of how customer service should be everywhere. Great products at great prices. Highly recommend going here, new to vaping or hookah? He has all the knowledge and will share it with you patiently.

  • staci D

Great shop. Awesome friendly guy as soon as you walk in. Good atmosphere nice and clean. Even chased me out the door when he thought he over charged me. Will be back and highly reccomend stopping by to check things out. Some very cool pieces in here too

  • Kelen R

Decent selection. Person at the desk seemed to have ZERO customer interaction skills. They also had a no return policy which was explained before hand, however there should be some sort of return policy. Whether I don’t want it or it didn’t work.

  • Dylan Gauthier

Came in for the first time today, very nice store with alot of selection!! The owner is super friendly and was very knowledgeable! The prices were also VERY good! They have definitely picked up a new regular customer. Would recommend to anyone!

  • Sloppy Joe

worst experience ever!!! Bought a torch last night, got home and it didn't work.(paid cash to save a few bucks)so took it back this morning to exchange for one that works. The owner said no. I then suggested he give me my money back and he

  • Krista Welfl

My favourite smoke shop! The owner is always around to help me with whatever I need and the pricing is great. You can tell customer loyalty is a high priority and I won’t go anywhere else after building a relationship with this local shop.

  • Alex Whiffen

Theyre all super rude & make you feel like you're getting a deal but if you go to any other head shop you're bound to spend 100$ less. Like I said first the guy there's an errogant stoner "I got the best glass in Edmonton" I could go to

  • Amanda Nower

Make sure to review products online before making your purchase. Highly likely you can find the same item 50% cheaper. Electronic items in their shop are faulty. Be sure to try the item in store before you buy it. Poor customer service.

  • Marie

I love the service, the knowledge and the products sold at this establishment. The service is the best and they always offer the best advice regarding vapes and bongs. I love that you can also buy hookahs there with the best selection.

  • All Dogs Go to Heaven

Friendly staff, professional. Great prices. Willing to price match if reasonable. Also they remember customers who return more than once. Would highly recommend. Decent hours. Better than Shell shock for cleansers. Preferred location.

  • kiara harper

Sid gave us the best customer service and had a bright smile when my friends and I walked in this morning! Very welcoming and had very good deals. thanks so much! Would highly recommend this shop to others. lots of variety available

  • Keltie Smith

First time here and definitely won’t be my last. The customer service was amazing, he made sure to test everything before we left the store to make sure it would work for us. Amazing prices, you should stop in for yourself and see !

  • Brittany Laxon

Great service. He asked my price range and gave me options based on that. And then he gave me on option that was on sale. That doesn't happen very often and I really appreciate the customer service. Will definitely be going back

  • Houston Gonzales

Good shop with solid selection, however some items are overpriced by a huge margin so be a smart consumer. Bought vape accessories without shopping around and found out they charged me double the value of the item. Shop around!

  • Jon Ringnalda (Jon)

Great smoke shop. The guy behind the counter knows his stuff, Knows alot about the product he sells and is eager to make the sale and able to give ya the best deal he can :D Great sales man and an awesome shop. Will shop again!

  • Jacques Bedard

Best smoke shop in Edmonton. The service was great! And the owner was so nice and willing to help me find exactly what I was looking for and even giving me a deal to make it fit my price range. I am definitely going back!

  • Robert Z

Always super friendly and helpful whenever I go in, doesn't matter who I deal with, always happy to help, and the owner is always involved with his customers. Wouldn't go anywhere else for my Shisha or hookah supplies.

  • Vee Wiebe

Super great selection and the guy working was very helpful when picking out my very first hookah! Definitely will be back again for more herbal/charcoals and when I’m ready to get a bigger unit. 10/10 would recommend.

  • dave o

Has a good stock but very very overpriced on things like Evolve Plus, coils, papers, grinders etc.....compared to all the other Edmonton shops I've been to. If you don't mind spending the extra money then it's ok.

  • Nichole Johnson

This is the best vape shop in edmonton. The prices are better then any vape shop and the guy who runs it is so nice and gives great customer service. This is the only vape shop I go to now, I drive from beaumont.

  • Dyana R

Always had a hard time cleaning this guy and today magic happened! It looks brand new ! Awesome customer service for a non user and very helpful picking out gifts and giving me the knowledge to pass along!

  • Victoria Lauzon

First time at the shop, such a great experience! Let me look at everything I wanted (which was a lot), and was super friendly and helpful! Highly recommend coming here for anything you might need or want!

  • Angelica Tavares Bergeron

Definitely LOVED my experience at Up n Smoke! Workers are very friendly and professional especially Sid. They have extremely good quality items. Would recommend 100%! Will certainly be back. :)

  • Darcy Porath

Best place around .... was very very good pricing . Drove up here after a gong show with Leduc smoke shop ..... decided to make the 20 min drive and don’t regret it at all ! …

  • Maleea Maleea

Best Place Ever... great prices and always very welcoming . Loved my bedazzled hookah . They have a great selection of everything and the owner is always so polite. Definitely my go to spot .

  • Jadelyn Day

Best smoke shop around! The gentleman that owns this place is super great, friendly and helpful! I wouldn’t want to go anywhere else when I can support this local business, we love it here!

  • Jordan B

Way over priced. Selling a $260 product for $400. The best part, showed the owner the product on the pax website and he said I was looking at fakes only thing fake is their prices. …

  • Megan Sapieha

Always the best service and deals. Very accommodating and knowledgeable. I buy all my glass and silicone rigs here, Never had an issue with any of them. Support local businesses people!!

  • Mar S

Best place to buy variety of hookahs and vapes and all other smoke accessories. Prices are amazing and the selection is overwhelming. Great job!Recommend this place to all my friends.

  • Stephanie Nicole

This place is great Almost as good as the one on the north end. Vape juice isnt to expensive and Sid and his Brother are really nice, so are his staff. Good people. Highly recommend

  • MattK Boss

First time going to Up n’ Smoke and it was a great experience. Sid was friendly and professional. A great selection of high quality accessories as well. Would definitely recommend.

  • Brandon Thorogood

If your looking for the best smoke shop In the city this is your store . Great service every time I’ve been in there and S knows what he’s taking about ! Great deals and product .

  • Emmanuel Shakir

Always great service, a little expensive compare to other places but it's convenient and they always help you out fast and advise on what's new out and what products to try out.

  • Jason O

Owner took time to explain products and have them available when I stopped by. Very close to hotels. Excellent customer service, will stop by again when in Edmonton. THANKS!

  • dallas larson

Best deals i have ever found in edmonton yet staff was great if your looking for good service unbeatable prices wide variety of diffeent glass up'n smoke you got my buisness

  • Greggory Miller

Guy running the shop didnt seem too thrilled to be working there but was helpful nonetheless. I found what I went in for (2piece grinder) and saved $5 by paying cash.

  • Chelsea Stephenson

Love this place!! Lots of variety, the owner is very friendly. Prices are fair. And high quality bongs and pipes! I’ll never go anywhere else. Support local

  • Lindsay Cherrington

Sid, the guy that owns it, is accessible to his employees almost 24/7. He definitely sells what he knows. There’s always deals on stuff and everyone’s super helpful.

  • Ashley Marfleet

I love this place! My first time going in and it won’t be the last. Highly suggest that everyone stops here for their smoking needs! Friendly people & Great service!

  • Camilya isaacs

Awesome service! The guy working there was super friendly and helped me out with everything I needed. Never had a bad experience there or with up n smokes products.

  • Mark Guiragossian

Best products with best prices and very friendly helpful, I have been dealing for few years now and I come all the way from Lewis farms to south side to shop here

  • Derek Hwang

Fake puff bars sold at the shop. Do not recommend. Was unfriendly over the call about a refund and would not admit to selling fake puff bars even with evidence.

  • Lizzi Dinney

Awesome service!! Sid is always there and he is so helpful. If he doesn’t have it in stock, he can get it most of the time. Best smoke shop in Edmonton by far!

  • Said “Armourcoatings.ca”

My boy Sid and his bro run the tightest smoke shop / accessories in town!! Check them out off of Ellerslie Rd behind shadified, tell Sid his twin sent you in.

  • Jett Bilenki

Sid was very knowledgeable and polite. He also had an excellent amount of merchandise and good prices . Will definitely recommend him to friends and family .

  • Rashesh Shah

Good selection of options for Hukka models and flavors. Owner is a great gentleman and is very helpful. He offers good prices and appropriate discounts too.

  • Keandra Bourgeois

Every time I go in here I’m always suggested the best product and always for a reasonable price. They guaranteed the real products and great service …

  • Nicole Adair

Great store and super nice staff. I always find what I'm looking for at a good price. The owner and employees are very nice and knowledgeable as well.

  • Bassam Hamdan

I was looking for a decorative shisha to give as a gift and Sid helped me pick just the right one! Thanks again for all your help. Highly recommend

  • Jimmypop STi

Always a pleasure shopping here. Super friendly, very knowledgeable and helpful with making sure you get the rite product or advice. Great prices.

  • Vee Tran

Highly recommend this place. Great customer service, super friendly and helpful, high quality products. Very satisfied with my experience here :)

  • Sarah Basily

Best smoke shop in the city! Amazing prices and the worker helped me find everything i needed. Great service, i would highly recommend to anyone.

  • Robin Potter

Amazing place. Going to be my new go to spot now that I moved to the south side of Edmonton. Great prices. Great customer service. Great product.

  • Fay Shaw

My daughter and I had the greatest experience here. All our questions were answered and we felt very confident about the products we bought here

  • Deana Faria

Knowledgeable, friendly and helpful staff and owners. I look forward to continuing to support this wonderful resource on Edmonton's south side.

  • Jake T

The owners here are some of the nicest people you’ll ever meet. The place is clean and has a variety of products. Definitely would recommend.

  • Philip Agar

First time in and immediately was greeted politely, and was very helpful. They have an awesome and tidy selection. Will definitely go back!!

  • Jayne Rooney

Sid is very friendly and helpful and knowledgeable . Good prices and selection I've been going to him for a long time. never disappoints.

  • Hailey Rasmussen

The owner of this place is a super super nice guy and I really enjoy the atmosphere. I recommend coming here for all your smoking needs!

  • Jo Nel

Excellent shop. Lots to choose from. Prices are reasonable. Knowledgable helpful friendly service. This will be our go to shop for sure

  • Emily Hansen

Great customer service. The owner is awesome. Amazing products with reasonable pricing. i’ve always had a very good experience here.

  • Sierra Jamerson

Owner is so nice! Cheapest prices I've seen in the city. They have absolutely everything you'd need, it's the perfect one stop shop!

  • S. King

Fantastic shop! The owner is wonderfully helpful. Check this place out. It's worth the drive even if you don't the live in the area.

  • Heather Thompson

These guys are always friendly. Very knowledgeable about product and helpful for a first time customer. Would definitely recommend

  • Danielle Anderson

Great guy running the place, very friendly and knowledgable. Large selection of items at a great price. Will frequent! …

  • Nolan Gould

This place is sick! Sid knows what he’s talking about and gives honest info all the time. Will stay a loyal customer for sure

  • Bookie Flindall

Best shop in town for all your smoking and vaping needs. This is the only place I go for great service and unbeatable prices.

  • Francesca Nicholas

Love this place. It’s got everything you need. Can’t beat the service or prices. I highly recommend Up n Smoke to everyone.

  • Meggan C

Super friendly is my first time in there you threw in a free pack of papers very good selection will definitely go back

  • Sean Wright

this is the place I always go to! great service, the owner is super friendly and is always willing to chat and so nice!

  • Miranda Thibeault

A new gem. Prices are fair. Comfortable and friendly vibe. Small clean and organized. I'll go out of my way to visit.

  • OG_ ClApS

Owner was fantastic and very helpful! product and pricing was also great. this is where i will be going from now on!

  • Keely Welsh

Great smoke shop! Our new favourite. The guy who works there is awesome and the prices are great. Highly recommend!

  • Karla Hamilton-Oteiza

The customer service was great and super helpful. They had an awesome selection! Will definitely be going back.

  • Jordan R

Very clean and welcoming place. Awesome sales, owner was super friendly and helpful. Found my new smoke shop!

  • gurjinder gill

Amazing staff best prices and great knowledge of the items all are must fora great smoke shop like this one

  • Colten Blackstock

Staff is always friendly, prices are great, and the store is well stocked. Highly recommended stop.

  • Daphne Sarah

Very friendly service and great quality for a good price. Would recommend checking out Up n Smoke.

  • Carrey Anne Holloway

I went here for my first time last week, great selection , friendly service and decent prices !!

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