My shopping experience at this location was the worst ever in my life! I understand you have secret shoppers in your store. But the employee was completely invading my space, while I was browsing the store with my son and husband, the guy followed me around particularly. I went to smell the cologne that was placed by the hats/caps and the guy pretended to try on a cap and stood right next to me very closely, almost touching me. I could feel his body heat. It made me feel very uncomfortable, so I walked away and continued to browse other things. But then that’s when I noticed the guy staring right at me from fake trying on the cap into the reflection of the mirror. So, I walked over to the other end of the store and browsed more things. As I was showing my son an item. I happen to look up and met the eyes of the guy. He was fake looking at the vinyl albums. That was strike three for me. I proceeded to walk out the door, but it wouldn’t open. It was locked, the sign said to go through other doors at the other end of the store. I told my husband that we were being watched and I needed to get out of there asap! I felt violated, unwanted in that store, hated for my skin and it was very unsettling! My energy did a 180. My husband noticed how upset I was as I was walking out of the store. He went to speak the manager about our experience. But I didn’t stick around to defend myself or back him up. I just needed to get out of there. We will never be going back! Teach your employees not to be a racist profiling helicopter hovering creeper!

First time visiting this store's location. After browsing the store I found a hat on sale. Upon checking out the employee rung up the item and it showed $0.10. Employee did not honor items price for $0.10 and price adjusted the item for 20x the price. Employee explains that item was not suppose to be on the sales floor and that they have a dime out policy. Well I was upset with them and asked to speak with a manager which was a co-worker and said you either buy it for 20x the price or nothing. Ended up buying the item, and thought about bringing it to the attention of the store manager. I also work in retail and anytime something rings up lower the retailer has to sell for that price.

It’s my daughter’s birthday and we gifted her $100. She wanted to buy a shirt that was $49 and tried to pay with the $100 bill and they told her they don’t take cash. I called the store to talk to the manager Michelle and she confirmed that they do, in fact, take cash. My WHITE passing wife went back into the store to pay for the shirt. So logic tells me that the only reason they didn’t sell our daughter the shirt is because she’s a young Black girl that the staff assumed couldn’t possibly have a legitimate $100 bill. Do better Urban Outfitters.

I swear 10-14 years ago urban outfitters had the cutest clothes. I had this cute silky blouse that was long and had buttons. Now the clothes are literally trash. I walked around the entire store and walked out. There is nothing worth buying. Also forget about it if you’re over the size of extra small. This store has nothing for plus sizes. The extra large is a joke. The selection of clothes is all trendy but garbage.

Their customer service can improve. Twice I have gone in near closing and twice I have had to wait 10+ minutes to check out. They only put one person on the register while 3 other people clean up. My suggestion is that you go ahead and service the customers by checking everyone out quickly, then you can all work together to clean the store. Put the customers first. Thank you.

This urban outfitters is huge I loved it. The dressing rooms are open which is a big plus. Employees were friendly and didn’t ask me if I was okay 1000 times so that was cool too lol I felt like I could just do my thing and shop in peace. I came right when they opened at 10am so parking was right in front of the door.

It’s a well-lit, clean location. Parking kinda sucks here, but otherwise this store is decent. I mostly use the UO app to shop, but I come here to make returns and browse occasionally. The service is always good. The Galleria location might be slightly neater though.

Thank you Google Maps team, you guys are the only light for me throughout the darkness. Every time i use google maps, i never regret’t, GOD bless your hearts for every time i use the app & believe me it’s almost everyday ☺️ …

Great trendy clothing selection for adolescents and young adults. There's lots of inspiration in their clothing and home decorating options. The staff was very friendly and helpful. We will definitely return here.

I don't shop here but my 16 year old daughter loves this place and makes me come here all the time. I did discover that they sell records here, which is pretty cool.

Very big and spacious UO, the only thing missing would be home goods, but that requires more extra space. The layout is very organized and easy to maneuver around.

Sad children looking for overpriced clothing label validation. Star for the coffee mug I got for $2.50 in the clearance area. But lost it on the $6 Bubble Tape.

I prefer this location to the Galleria. I enjoy shopping uninterrupted and using the fitting room without being harassed. I will continue shopping here!

Employees took FOREVER to help customers ready in line to pay. I waited for more than 20 minutes before another cash register was opened.

Urban Outfittters always offers a good selection. Many clothes though are polyester so keep that in mind with the Houston heat.

Some of the best customer service!!!!9/1/2021 the young man in the stored with color hair took care of my wife & I …

They usually have more clothes and varietiey than the any other urban stores. The place is also very clean and organzied.

Store is always clean and lots of cool stuff to find. Some items are way overpriced, but it's about the location.

Well organized, very clean, huge space with tons of options. This is a fantastic place for unique/creative gifts.

Teen clothing is amazing and beautiful and there is a photo booth that gives you 4 pictures, and 3 copies …

Great store, had old school shirts and alot of stuff for the wife...o well a good thing. Friendly staff. …

Great retro items and the cashier was very friendly! My 1st time in this location & will definitely be back.

Was taken here by my girlfriends daughter. Neither of us found the clothes to be of quality or fasion.

Large store with awesome selection, some employees seemed a little tired but others were very nice

I wasn't even at Urban Outfitters. Stop harrassing people that happen to be in the area.

Love their vintage stussy collection. One of the only places that still get that merch!

Clothing items are fresh. Staff was extremely polite and quick to help at checkout

I only come here for vinyls. I can't complain! Always find what I look for!

A little pricey but my son likes the clothes here. What's a mama to do? Lol

I was in this store with a friend. I am not a fan but my seem to like it.

Loved it! Except none of the employees came by to ask if we needed help.

Parking is horrendous! I couldn’t make it inside!!! To the Galleria I go

This is a large urban outfitters so I always find something I like here

Clean, easy to find things, nice employees and great costumer service!

very beautiful. everything went well, you find very good collections.

Fun store, with clothing fitted for teenagers/young adults. Expensive

Mostly overpriced basic clothing that you could get printed anywhere.

Very high price clothing. Clothing Mainly for young ladies and men.

Best location in Houston much better than the gallerias selection.

Love the clothes and fashion style they have throughout the store

Very expensive but sale section is decent and very friendly staff

Excellent! known fr on-trend fashion, accessories and home decor.

High quality clothes for decent price. No big and tall though.

The store its great,but the access to citycentre its difficult

Best place to tell others how pretentious you can really be!.

Love urban outfitters, very interesting and eclectic pieces.

A bit pricey but I always manage to find something I want.

Cool store! Very nice interior design! Great for browsing!

My daughter loves it So this is hotspot for teen clothing

They have great stuff and the redhead girl was so sweet.

My fiance was able to get a great travel bag from here!

Good collection of dresses. A bit on the higher end.

Definitely overpriced, but aesthetically pleasing.

Dope store, they had a little nice sell going to

Very organized, easy to find what you want.

Love this store but it's still overpriced

I love it but it's so damn pricey lmao.

Selection for men is less than stellar

Cloths are boring and nothing is new.

I found this shop in Canada Calgary

Awesome clothes, but way overpriced

Cute but expensive for the quality

Interesting store with cool stuff

Great place to go for top trends

Very helpful, and professional.

Shopping experience was awesome

Quality of clothes very poor.

Why so expensive on clothing

Great store lots of options.

Great clothes and location!

Nice location, very pricey

Great Deals...cute layout!

Very urban and nice place

Always fun product there.

Expensive for no reason.

Chic and wallet friendly

No sizes for large men

Love it will be back

Always great service

Very clean and neat

Don't have my size!

Personal preference

Always great deals

Meh. It's okay.

Friendly staff

Good location

Great service

Great place !

Nice decore

Nice clean

Cool stuff

nice store

Love it!!

Pricey.

Love it

Nice!

Great

Grate

Nice

Nice