Urban Planet

220 reviews

75 Centennial Pkwy N Unit N010, Hamilton, ON L8E 2P2, Canada

urban-planet.com

+19055782677

About

Urban Planet is a Clothing store located at 75 Centennial Pkwy N Unit N010, Hamilton, ON L8E 2P2, Canada. It has received 220 reviews with an average rating of 4.1 stars.

Photos

Hours

Monday10AM-8PM
Tuesday10AM-6PM
Wednesday11AM-5PM
Thursday10AM-8PM
Friday10AM-8PM
Saturday10AM-8PM
Sunday10AM-8PM

F.A.Q

Frequently Asked Questions

  • The address of Urban Planet: 75 Centennial Pkwy N Unit N010, Hamilton, ON L8E 2P2, Canada

  • Urban Planet has 4.1 stars from 220 reviews

  • Clothing store

  • "I've always loved shopping at your store, however the experience at Eastgate Mall wasn't not great"

    "The selection was great, however customer service zero to none"

    "Worst customer service ever"

    "always organized, aesthetically pleasing/tidy displays and sales floor, always a good deal somewhere in the store, fun things to browse while waiting in line (I usually always find one thing while waiting in line)"

    "This area is nice the price is not expensive and easy to understand each item price and details"

Reviews

  • Antoinette Sinosich

I've always loved shopping at your store, however the experience at Eastgate Mall wasn't not great. The store itself was messy and very unorganized. There was a wide selection to choose from but I had to search different areas for the same piece to get the size I required. The staff super unfriendly (even the manager from what I could see... if she was the one witha radio and alotta keys). I had expected a bit of better service and quality considering everything was closed for months. But this was completely not up to standard. I hope this can be used as constructive criticism as I share my experience.

  • Reanna Bara

The selection was great, however customer service zero to none. Older blonde woman very rude. I asked if I should just leave the outfit i tried on at the desk since no one was there, she replied very rudely with an eye roll JUST LEAVE IT THERE! Ill give her the benefit of the doubt that she isn’t racist. But she definitely needs to check her attitude. This is the first time I’ve visited this store and gosh what a horrible experience. Hope she finds peace in her life.

  • Shannon Binder

Worst customer service ever. They put 1 super slow person on cash. More then enough employees working, comes up sees the line and walks away after talking to the slow person slowing them down even more. All would be understandable if the store wasn't such a mess. They don't do returns. If it wasn't for one of my kids I wouldn't ever step foot in this place. Everytime same experience. Super frustrating

  • Samantha

always organized, aesthetically pleasing/tidy displays and sales floor, always a good deal somewhere in the store, fun things to browse while waiting in line (I usually always find one thing while waiting in line). every winter their parkas are always a good buy. been shopping here regularly for four years and have not had a bad experience. the staff are nice and i would recommend this location.

  • ABILASH KJ

This area is nice the price is not expensive and easy to understand each item price and details. But customer care while checkout should need much more attention. The cashier should keep the customer engaged instead of talking between themselves. I was asking price for some items but I need to ask three times due to the cashiers we talking between themselves its not right way to do

  • Элизабет Коновал

I asked two different people working here about a promotion that was on and got two different answers. At the cash, I got a third different answer. The people working here are too young and can’t be bothered to even know what the store’s promotions are. Also, the return policy is awful. Overall, bad policy and horrible service from uninformed teenagers.

  • Stevethegamer84

There were alot of unique clothing there unfortunately I didn't get anything there because most of there has polyester and hair type clothes my daughter is allergic to o.. but.. it has some really cool girl/womens clothes I recommend to atleast check it out you might find something that fits your style safe shopping out there …

  • M S

Lots of selections. The clothing for young girls is way to provocative and sexy for 14 and under. They shouldn't look like strippers or dress like women ready to get down. Do better by these innocent girls. The ones whose parents don't know what's available for wee ones in your store that advertises for girls.

  • Katherine K

Clean. Organized. Excellent employees and friendly service at cash. I usually do fast fashion tops and casual outfits. Some of the items do last and are of good quality. The store is well organized based on its size at prove point. A lot of things contain cotton and some natural fibres.

  • Kristian A

Slowest service I have ever received. There are maybe 20 people in line and only 2 staff members on cash, and one is counting cash. Management clearly has no idea how many staff members are needed during the busiest time of the year. I was here on December 23

  • Rebecca Audette

Does anyone even work here? I get its a big store but I've never been greeted or told of sales, and have had to let myself into the change room cause no one was there, and had to wait at the check out until someone finally noticed I was there.

  • Andrew Veritis

Zero stars.... If you want to see under age gurls shows off their buttons cheeks and mid drift shop there! Looks like they just rolled out of bed the staff. Highly inappropriate work attire and "Manger just laughs it off!"

  • Colin White

Wish I could give this store a 0 star rating. My wife was verbally insulted and berated not to mention discriminated against today by the manager Paul. Paul’s attitude towards customers with mental health

  • Lindaaa

I absolutely love the story. People say the quality isn’t good. You get what you pay for. The online shipping service is amazing. No shipping if you ship to the store. The sizing is OK for the most part.

  • Alicia Dalton

I really liked that the sales people didn't bother me. I gave 4 stars because the check out could have been quicker there was no line up and I only had 1 item and it took 7 mins to pay for it.

  • Blondie SL

The staff is very friendly here. That's very important. As expected, some prices are way too high, but some things that are on sale are quite reasonable.; Good selection of clothing.

  • Mary Campli

Love this store. Great selection of clothing, shoes and more. Find the music gets too loud at times and feeling overwhelmed that at times I feel the need to get out.

  • Hannah Toope

Your average urban planet, not much else to say. My only complaint would be that there are absolutely no store associates on the floor like there should be

  • Matt

Still one of the best and cheapest clothing stores around. I don't like their fashions as much as a few years ago but you can't beat a lot of the prices.

  • Charlene Miller

No mirrors inside the change rooms which means 98% probability the items won't be purchased and no further items will be tried on. Won't go back.

  • Luanne Alvarez-Slater

Lots of clothes. Fashion trends and a few accessories such as shoes and handbags and earrings. The staff is always friendly and willing to help.

  • Susan Perron

I like this place the prices are really good and the clothes are pretty good I got a pair of pants and two shirts and I'm happy with all three

  • Crystal Morrow

Personable staff and a helpful 40% sale. My daughter loves the cute ankle socks. It is a store that can provide fashion for a young family.

  • Emily T

Still dont have fitting rooms open and cant even get a refund if you dont like it on you. Only store credit. Just stupid...

  • Jason Da Silva

Tons of clothing choices and very affordable prices. Be wary to go there looking for clothes for the current season only

  • Sarah Dokis

Sales are not worth while unless you are buying more than one item. Everything was buy one get second one for a $1.

  • Tammy Millar

Sho till you drop...love this store...spend a few monthly....but need more cashiers and some kind of shopping cart

  • Paulo Soares

Great place to shop Caroline is amazing store Manager staff is in great hands with Caroline on duty.

  • An

They carry a great selection of products. However they should train their staff to be much nicer.

  • Doreen Cooley

My granddaughter took me shopping they have something for everyone prices are amazing.

  • Anna Griffin

Love this store :) Decent array of stuff so like chances are you will find something

  • dee

the staff that work here are friendly, but the store is very disorganized and messy.

  • Paulette Bartlett

Great prices and good staff. Will be happy when it reopens. Love in-store shopping.

  • Tiffany's touch

Wonderful place to get my sun dresses and my son summer shorts just love is

  • Jasmin Cher

They did have some shirts for 5 bucks. Designs and styles could be better.

  • y sherry

I love that store fashionable clothes ,good quality and very affordable

  • Cindy Bixby

Staff great, very friendly the clothes are very good quality ! …

  • Krystal C

One of my favorite stores to shop, great prices, and never crowded!!

  • Andrew Durman

Bought a gift....maybe if I was 20 I would shop here...not my style

  • Cindy Khojajian

Great Fashion for Reasonable price. Always walk out with something

  • Amanda

Had no items for Christmas as advertised. Very disappointing

  • Jelena Antic

Love Urban planet, good prices, excellent choice of clothes

  • Gidget Boyer

Great style and service. Wish sizes fit a little bit better

  • JasonJ Brown

Lots of fun summer clothes for men. Very low prices.

  • Asad Masood

Nice store to buy economical products with quality

  • Sandra Camara

Nice salespeople. Lots of beautiful clothes …

  • Lavinia Serrani

They need to get bigger sizes we are not all a 00

  • Farhana Koya

Great customer service, clean and lots of stock.

  • Michelle Murphy

Love this store such good deals. Nice clothes

  • Jeanne Edens

Fantastic clothes and prices. Great variety.

  • Abbigale Jarman

Great deal, friendly staff, cant complain.

  • Paul Sayers

Cheapest neutral labels clothes on trend

  • Valerie Thomas

Helpful, friendly staff with great deals

  • Alyssa Gibson

never have any of the bigger sizes. smh.

  • Penny Jarvis

Just great ..terrific sale on onesies !

  • Nicole Fleming

Tons of neat clothes and accessories

  • Hoa Le

This's store is not good service...

  • vella famliy

Great place for back 2 school shop

  • Sonya Sekhon

You can get very good deals here!

  • Mainul Bashar

Decent collections, nice people!

  • Nick Suppa

Lots of sales on women clothing

  • Greg Stone

Love the store great bargains

  • Kelly Furler

Great store , amazing prices

  • Charlene MacKinnon

Love the clothes and prices

  • Brandy Kozmik

Best store ever great deals

  • Bryan Crisp

Good prices and selection.

  • Samer Koka

Good price... bad quality

  • Wisam Farhan

جميل ومناسب لجميع الاذواق

  • Rick Heer

Good so much deals got

  • Deborah Nabajja

Good deals, nice staff

  • Wajid Ansari

Good customer service

  • Shlair Hans

Very reasonable price

  • Mohammad Tanvir Hassan

Good quality clothing

  • Kammalleena Lovwa

Aome of the clothes

  • BIG Romero

50% off sale today

  • Taylor Tirabassi-smith

Lots for your buck

  • Tracey Mackenzie

Like to shop there

  • Tyrone Pao

Most of this part?

  • Maria

I love this place

  • Christ Embassy Hamilton

Affordable price

  • Kenny Pereira

Great deals.

  • Cheryl Chase

Shopping day

  • Terra Young

Great sales

  • Nadine Delsordo

Good prices

  • Murad Ahmad

Good prices

  • Donovan Bennett

Good prices

  • Teku Mishra

Good price

  • steve Attar

I like it

  • Amanda Uwacu

Excellent

  • Judy Jones

It was OK

  • Grace Sullivan

It's ok.

  • Iv D

Was ok

  • golam nabi

Great

  • Rula Atwan

Good

  • Reta Othman

♡♡

  • Money BELLA
  • Lilly So
  • NATALY DE CASTRO
  • Eb Pinkerton
  • Maria L

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