First off, I want to say that the paralegals with this firm are professional and helpful which is why I decided to hire this firm in the first place. However, you hire a law firm for the licensed lawyer and Angela was not anything that could be described as helpful or professional. I retained and paid Angela on September 23rd with instructions to start on my divorce filing immediately. Over 2 weeks later, she still had not even started on the filing nor made any movement on my case at all. I called to ask why and never received anything back. A 3rd week went by and I was blindsided with service that my wife had beat me to filing a divorce using a free legal service. When I called the law firm, I was told that they knew my ex had filed the week before but had neglected to tell me. When I asked to speak with Angela, she said it was a good thing that my ex filed first because it saved me money. She then neglected to tell me that their was a divorce injunction that could have saved me a lot of problems. Additionally, she waited until the last hour of the 30 day deadline to file a response to my wifes divorce petition placing me at great risk of a potential default judgement. When I called again at the end of November to find out what was going on, it took her over a week to get back to me. When we did connect, I raised my concern that A) she was difficult to reach and B) that she was not prompt at doing what I hired and paid her to do. Her response was " I don't give a F**K about your money". I was extremely put off by this response and asked why she was so aggressive to a client to which she gave a long list of her personal problems and complaints of having to heavy a case load. Angela even tried blaming one of her paralegals for the delay in response claiming she had "Covid brain". Angela convinced me that although they made mistakes, she would be personally working to fix the issue. This never happened. In fact, I attempted to reach her all through December and was told she was on vacation or out for the holiday's. I asked repeatedly for invoices and nothing was ever sent. Messages were left with her staff and emails sent to Angela directly and nothing returned for over a month. When Mid January came, I finally sent Angela a professional but direct email informing her that I was dismissing her and wanted an invoice and refund immediately. Angela responded that she had already decided to quit on my case anyway (Without telling me of course!) She then emailed and got personal blaming me for the issues. My experience with this firm was horrible. I wish I had fired Angela sooner or never hired her in the first place. Lots of good attorneys around so save yourself the trouble and find someone else!

Updated - I was contacted by the clinic, asking me to remove my review and suggesting that I did not experience these issues. First, I will add my call records, which indicate the many times we spoke, including the fact that this was a month ago, not less. You're correct, I did send a divorce information sheet. This was sent in a blank email with an attachment. No legal questions were asked. No reply email was received. When I did call your office, I was informed that the fee was not paid until I had a consultation with an attorney. They stated I would receive a call back from an attorney "today or tomorrow". I understand you are a small business, and for that, I have to say that most successful businesses don't try to skew the information provided by their clients or potential clients. I am not saying you're a bad business. However, my experience was negative. I ask that I not receive more emails asking me to remove my experience. I filled out all the paperwork to do a DIY divorce. I called the office to ensure it was received. I was informed that I would be contacted regarding my case, once my paperwork was processed. I called more than twice within the following 2 weeks, as I had not heard anything. I was told that the work load is high right now. It's been more than a month, and I'm still waiting to receive this call. I'm very disappointed, as your services are rated highly. I went with a competitor instead...they got me taken care of right away. Not really sure why you have an active website and advertising if you can't handle more clients.

UPDATE: The day I posted this review, Angela reached out to me via email to sincerely apologize and to offer amends by upgrading my DIY divorce to DWA (worth $300) for free. After this, I rarely had to worry about my case any longer because they stepped up and took charge, and two weeks later, I am officially divorced! I am so grateful that they saw what needed to be fixed and they fixed it. Thank you so so much. Older Review: I started my divorce process three months ago, and it has been a battle ever since. I'm still waiting for my complete divorce package. I'm working with Jacqueline, and at the beginning, I was told it would take a few weeks. A few weeks comes and goes, and I hear nothing. I email her, and she replies that it will take another week. Of course, it comes and goes and still, I hear nothing. This pattern has been repeating for the past three months! I understand things are difficult with the pandemic and staffing, but please please PLEASE keep me informed and give me accurate time lines! It's okay if something might take a month, just let me know! I've asked multiple times to be informed, and of course, nothing. It's worse to promise something and not deliver, especially when I've had to reach out 99% of the time in order to hear anything. I'm very disappointed with this treatment as it has been very unprofessional and frustrating. Divorces are already a stressful thing, and it makes it worse when I'm being misinformed and ignored.

I have referred both of my two former wives and my current wife to use this place, and each time they have taken longer and longer to get the paperwork done. On this third time, my wife paid them the $525 on October 6, 2022, to get the paperwork done and she filled out the divorce worksheet and handed it in back on that same day, and it is now November 15, 2022, and they still haven’t gotten the paperwork done and back to her yet as of this morning. My wife has contacted them a few times between October 6, 2022, and today on November 15, 2022, and each time they have told her they’d get it done the following week or something to that affect, and then they never do and they don’t follow up with her either to communicate why they didn’t get it done when promised. They are terrible at communication and follow up. They also don’t keep promises to get the paperwork done when they say that they will. They also made tons of mistakes on the paperwork each time that I end up catching and then I have to have my wife have them fix it before we can sign documents without significant mistakes and misspelled names in it, etc. So quite frankly, this place has gotten much worse this year than in past years and I highly recommend you don’t consider them as an option, but instead find a different “Do-It-Yourself” Divorce attorney.

I began the process of a QDRO one year ago. I knew it would take several months, but really, a year? We were ten months in before the QDRO was submitted to the company holding the retirement account. Within a couple of weeks, the submission was denied and sent back for a redo. I reached out immediately to make sure they would fix the problem and was told yes. Now, over a month later, and two emails asking for an update, no response. This has been very frustrating. They have every excuse in the book, and the latest is COVID-19. I would never recommend this firm for any reason. I hired a new attorney to help with an additional Qdro for back alimony and we are well on our way. My eyes are opened as to how things should work correctly. I have only been with this new firm for a couple of months. Update: I got a phone call that they were goung to call me today, so me calling and leaving a message for a return call was good, according to them. I’ve heard that before, so we’ll see what happens.

Edit 12/29/20: Angela reached out to me personally to apologize about the issues I was having and even offered a partial refund. Thank you so much for your efforts to resolve things! *** I have been working with Utah Legal Clinic since June on a divorce case that should be extremely cut and dry. Short marriage, amicable, no kids. That's fine--I understand that things like this take time, especially with 2020 being what it is. The thing that makes me unhappy is that every time I contact them, I'm given the same story: "We're so sorry for the delay, we are going to make your case a priority, we are going to do xyz and we will get back to you today/tomorrow/next week." That being said, the people I have interacted with have been extremely nice and apologetic, but after several apologies and no follow through, it's hard for me to believe anything they tell me. I hope they come through for me soon and I'm able to change this rating to a higher one!

I tried to get a divorce 2 other times with other lawyers with no success. I went in to Utah Legal Clinic for a Consultation and brought all my info. They were able to get everything going that same day! Shanna was so professional, informative and speedy with the process. She kept me updated via email the whole time. My divorce was final within 2.5 weeks! They did all the paper work and communication with the other party as well as processed a waiver to waive the 90 day waiting period. The services were so affordable and I was amazed how fast everything went compared to when I had tried to file elsewhere in the past. I would have saved tons of money and stress if I'd gone here the first try. I'd highly recommend them to anyone needing a divorce. They know their stuff and get it handled fast! Loved my experience here.

We thought at first they would help my friend !!! No . Angela did nothing wasn’t even prepared for mediation. Taken calls from a cabin on zoom .. Answer to reply; This is a friend of someone you helped... I’m leaving the comment because she asked me to after many weeks of trying to get a hold of Angela. So sorry I’m not your client dosent mean I can’t write a review!!! Did her dirty!!!! So they reached out to me and asked me to take this down I’m not going to because my girlfriend doesn’t wanna talk to them because they didn’t want to talk to her about things before and after. Do not go here don’t waste your money and if you do fair warning you’re probably not gonna get the best service

I called to schedule a appointment to get my divorce started, the lady that answer the phone and schedule me a date never called or text like she said she would.I waited for 2 months for her to respond and still no response . Finally she answer and we set another appointment and she insured me that I will get a text no worries. Know it’s been a month and 2 weeks aND SHE WILL NOT RETURN my text or answer the phone.some of your clients refer me to your law firm and I’m still waiting to get my divorce started.good luck to whoever wants a divorce,have a wonderful day

I didn't have a choice of wanting to go through the divorce process, but I'm so glad I was referred to the Utah Legal Clinic. Angela is very knowledgeable and put my mind at ease during several sticking points of my divorce process. Angela, and her team, are very helpful and friendly. Don't let their friendly demeanor make you believe they are soft when it comes down to business during mediation or the courtroom. They are very respected by their peers. You won't regret this team on your side, if you need someone to represent you for your legal needs.

I can't say enough about this incredible AMAZING Clinic. My situation was more difficult due to my x husband being incarcerated. THANKS from the bottom of my heart for all the hard work and dedication in getting my case through. Also a special THANKS to Shanna for keeping me updated and posted and getting me through the stress. She is an awesome asset to the office. They are all so organized and hard working...THANKS SO VERY MUCH!!!

Angela helped me file for my divorce and made it such a pain free process. I had no idea where to begin but she handled everything and laid it out in terms thay I could understood. I cannot recommend her enough and I thank her so much for making such a difficult time in my life just a little bit easier.

Angela was so very helpful and was to the point when communicating with me with how the process will go and what to expect. She managed to take care of my divorce in a swift manner and I highly recommend her services to anyone who is ready to get their divorce done. Absolutely reliable!

The entire team here was professional, kind and sincere in their efforts. I can't thank them enough for helping make such an intense, stressful, and important landmark in my life/journey go as smoothly as humanly possible. Thank you, thank you, thank you!!!

Utah Legal Clinic was great to work with! They made the whole process much easier and which eliminated a lot of stress for me. I would definitely recommend working with them. My experience with Shanna was wonderful, she was very responsive and friendly.

Angela, I want to express my most sincere thanks for the most professional representation. You have stuck by me through the years in dealing with this very stressful case. I admire your composure, work ethic and most of all excellent representation.

Angela is great to work with. She takes time to explain everything and find the best option for you. I have used Utah Legal Clinic on two separate occasions and both times I have been extremely happy with the results. I highly recommend them.

Utah Legal Clinic is fantastic. Though I went through a "do-it-yourself divorce" they were there to help me every step along the way with any questions I had and made the process as painless as possible. Highly recommended!

I do not recommend them at all at first they help me but in the end they screwed me and I lost my retirement due to them. So stay away from them and if you do have to stay away from Lori Johnson she is a liar straight up

Angela and her team are absolutely incredible. Previous to her, I had an attorney who was never responsive, and had to report to the bar! She truly will do her best to help you with anything and everything you need!

When looking to get divorced, I called Angela and one week after making that call my divorce was final. Divorce is hard enough but working with Angela she made it quick and easy. Thanks you so much Angela

Angela helped me to file and finalize my divorce in Utah while I had relocated to another state. She was professional, honest, and she was much more affordable than other lawyers I consulted with.

Caleigh and the team at Utah Legal Clinic were amazing. Always very responsive to all of my questions. My divorced was finalized in less than 45 days. They took care of everything for me. Thanks.

When I couldn't afford my name and gender change, they worked with me! Super friendly and helpful. Awesome experience!!!! Am recommending to all my friends.

They were so helpful and kind. They even went out of their way to help me with services I didn't even pay for. I couldn't recommend them enough.

Fast and efficient, Helped me through a very difficult process taking the burden off by handling all the paperwork so I was less stressed.

The teleprompter was polite and very helpful . I was able to set up an appointment and get myself the help I needed .

Very impressed! They were extremely efficient and professional. Don’t waste your time and money anywhere else!

Very helpful and easy to access. I would recommend these folks for anyone seeking basic legal consultation.

Angela and her staff were amazing and extremely helpful. Thank you all for all your help.

They were great to work with. Took care of everything I needed.

They did a great job even beat Recovery Services thank you

They stand up for justice even if u can't afford to pay.

They don't care about people