There are a few Rude staff members here almost like they are doing you a favour when you are ill. Constant loss of repeat prescription, how do you lose it on a monthly basis?!? To the point I have to stand there and make sure they put it into the system as they tend to put the document to one side and forget about it, which leads to a lost prescription. Keep in mind they used to be good (being going here for the last 30yrs) but in the last 5 years or less it has gone down hill! Just plain incompetent and it is better to go straight to Boots on the high street opposite Belsize Park Station. Everytime I go here i end up being stressed! AVOID!!!!

Very good service, a woman there was very helpful and gave me lots of information. She also very kindly gave me a couple of samples which were very useful. Definitely nice going to independent and was a much more personal service than I have found comes from chains. They can be more expensive than the chains, I guess like with all these things they can't compete with the economies of scale. However if you like independent shops, want to support them and like good service you will be very happy going there.

The staff is consistently helpful and goes above the call of duty to make sure customers' needs are met. I get my prescriptions rather than online because of the service - even if there are glitches among deliveries and call-ins from the GP, Village Pharmacy people can be relied on to straighten it out quickly. As nothing ever goes entirely to plan, I'm very happy to have such cheerful, capable people on my side.

Absolutely excellent. In a class of its own. Hugely knowledgeable pharmacist leading a very kind and supportive team. They go extra miles - and as far as humanely possible - to make sure patients get their meds - despite all the supply chain shortages and NHS problems. Truthful and knowledgeable when this is not possible. Amazingly well stocked shop as well.

Extremely attentive. They will help you with any questions you may have and anything you may need with the utmost kindness. Aside of that, they have some cool trinkets, many convenience items and lots of organic foods for babies. Zoom at the picture post and you will see a bean pasta loaded with proteins, for instance!

Great range of medicines and also health supplements. I have recommend their serves to friends who have bought, items over the phone. Very knowledgeable staff who help you find what you need. Also good food selection for vegetarians and the health conscious.

Fantastic pharmacy where the staff are always happy to help with any items or ordering special products for your needs. Excellent range of homeopathic and natural remedies too. If your a good customer they can offer a discount on gift and high price

Very attentive staff. Yes, things can sometimes be busy, but Eva and Haysha and other members of the team are receptive, and try hard to help you find what you need. They are a great local resource.

Very helpful staff, they deliver prescriptions and came very quickly with antibiotics I needed urgently. Excellent service!

Always had excellent experiences here. Very helpful and knowledgeable

Always super-helpful, going over and above for customers.

Wonderful service and friendly staff.

Well appointed, helpful staff!

Staff are very helpful.

Nice service