I have trained in a lot of gyms over the years and know what levels and quality of service from your gym means but virgin active Amanzimtoti takes the cake, it is by far the most pathetic and disgusting excuse for a gym! It should not even be aloud to run for another day further! Everyday there is pieces of used tissue paper lying on the floor and no one picks it up. The weights are always scattered around, there are never weights available because the gym is overpopulated, I understand you want to make money but then get more equipment. The cables have no G clamp to hook onto, their are never staff on the floor to assist! The air con is now not working, is this a gym? Where is the board of inspectors? I'm embarrassed to say I train there but for the money we pay this is not service delivery!

In the hopes that management will want some feedback on the recent 'upgrade' that took place at the Amanzimtoti Virgin Active, here is my input: In short, the circuit machines have now been thrown together with the weights in the weight area and there is absolutely no more space to have any type of decent gym session. The massive old circuit area is now a huge 'stretch' area with vast open spaces. I don't understand the logic behind this. Basically 3/4 of the gym members are now all shoved in together in the smallest section of the gym. Please tell me this is just temporary. If not I will certainly move to the local Muscle and fitness along with many other members I have spoken too. No one is happy with this 'upgrade', which is not an upgrade in any sense of the word.

It's a club that's been operating for many years and in its time it's seen decent changes and fair upgrades. I recently had the pleasure of interacting with the new club manager who is very inviting and keen to engage with members. Been visiting this spot for over y years and have seen some good improvements . Unfortunately due to location its situated in its not likely to get the upgrades like some of the other areas anytime soon but it still has everything at your disposal for a good complete work out. 2 front office staff, Pearl and Sthabile are absolutely fantastic. Friendly , polite and are motivating post covid you certainly want to be met with by these kind of staff members as they motivate you to come to the gym.

The gym upgrade is very dissapointing. What happened to the circuit? I went to virgin active centurion with my daughter, that you can call a gym. There is two pools, a hot Jacuzzi a cold jacuzzi, very hot one and one for one person. Two steam rooms, one sauna. Different rooms for classes. The spinning class is so big you don't have to sit on top of the over person and could smell the other person's bum in front of you. Kuiwa restaurant. Virgin active Amanzimtoti is a very depressing gym! The photos are from VIRGIN ACTIVE CENTURION PRETORIA! Well done Centurion I LOVE YOUR GYM!

They have friendly staff and the club is clean. It is a fairly decent club. Covid regulations are complied with. Have regular group workout sessions. Descent workout music playing. Locker rooms are clean and have the necessity that you need. But... The equipment is lacking, it is outdated, a bit rusted, it is a guessing game on what weight you are exercising with as the numbers are faded. Most of the weight machines and benches have worn upholstery. I expected more... In closing, overall I enjoy this club and get my workouts done.

This Gym should be a 5 star, the atmosphere is unique, classy and posch yet vibrant and fast paced...there is a variety of equipment and the bathrooms and toilets are clean, there are fitness instructors on the floor to help you use the machines if you are still new to the fitness world...Personal Trainers too are there to help you on setting and achieving your personal goals.

Loadshedding has been around for years now and the gym has made no attempt in securing emergency lights around the gym, the gym is absolutely dark during loadshedding that it becomes a safety risk and have to evacuate people. Absolutely poor planning from the management of Toti gym. Most disappointing gym in terms of equipment and layout compared to the others.

Friendly staff, however equipment are dated, when I say dated I mean ancient. I've trained at gyms in PE and JHB, and other gyms in DBN, and you can't really compare Toti Virgin Active to those gyms. Apart from the Virgin Active signage and the re arranging of the equipment, it would pass for the old health and racquet branded gym.

Very clean and welcoming gym. Equipment being cleaned consistently. Never too busy and plenty of the same equipment pieces so not too much of a wait if you are waiting for a particular machine. Changing rooms clean and wet patches wiped up almost instantly. Staff very welcoming and accommodating.

I think amanzimtoti virgin active is so neglected. Broken equipment, poor management and water problems. Not even a fan on during load shedding and no contingency plans. The only thing they have going for them is the classes and instructors. Without those this gym is abysmal!

Loads of machines don't work, and of those that do work, TV doesn't work on a number of them. Service provider signal, for the most part, is non existant or so weak that it's useless. The staff, while very friendly, lack training in Virgin Active membership procedures.

Gym membership prices go up but equipment stays the same. Gym is very small and it gets extremely cramped in peak times. I understand its peak time but you can hardly walk around and you wait 15 mins for one piece of equipment. Otherwise in the morning its pleasant.

When trying to cancel my contract the man i was speaking to over the phone was rude and unpleasant and when i asked for further assistance couldn't help me in any way. The dumbbells are old and need to be replaced. Equipment is often dirty and oily

The only thing wrong here is getting your membership can take hours. The people are rude and want to rush it off ,their system is always crashing and it takes really long to get to a machine from Monday to Wednesday ,as it is packed with people

It's just okay. The facility is a bit small for the amount of patrons the gym has. There is sometimes a wait to use some of the equipment. The equipment is a bit out dated compared to those from other Virgin Actives around the country.

Not very pleased. I pay full membership, but only receive a portion back. More than 10.machines are out of order due to upholstery work, the gym is a mess, weights and benches all over, mo pins and clamps at the cable machines.

There's been a huge improvement in general at Virgin Active Amanzimtoti since the new manager arrived about a month ago. Cleanliness, tidyness and maintenance is much improved, and it's a pleasure to train there again.

The gym is well appointed and has pretty much everything you need. Unfortunately, it is a bit on the small side, it doesn't have a sauna and the WiFi isn't configured to work with your MyVirginActive credentials (yet.)

The club has potential but maintanance effort and the liitle things are neglected this club would be out of business just from customers service in Gauteng ; great vibe dissapointting equipment and facilities

The gym equipment is very very old and rubbish. The amount of members they have and the gym fees, you would think the equipment would be good like the other virgin gyms. Arbour crossing has better equipment.

In comparison to other virgin actives in the area, this is your low budget equipment virgin active. Unfortunately the equipment is substandard, and if anything, the pool is the only real attraction here.

The gym is clean but the equipment is old like very, very old. I have been a Virgin Active member for about 13 years and this equipment is older than when I joined at Virgin Gateway all those years ago

So sad that you have nobody on your floors to help newbies. Trying to figure the machines out on your own, no wonder your gym membership is the 1st thing one cancel. I understand COVID, but nobody?

Except for the swimming pool,the large studio and the generous cool air from the airconditioning there is not much else to look foward to. The equipment is so outdated and shabby,its embarrassing.

Great especially after the renovations. But the water doesn't move well and freely to the drain when showering esp around the peak time. You ended standing on a pool of dirt for other bathers.

Non existent and unfriendly staff. As if they are doing you a favour by standing there and just looking at you. Not used to this type of service delivery.. But then again it is Durban...

Always enjoyable when i go here. Sometimes it is busy which can be expected when you go during busy times . Facilities are good with upgrades happening every so often to the equipment.

A small gym compared to others most equipment is good but not the latest that Virgin Active has to offer. Parking is a big problem in peak hours. Gym is generally clean and well kept.

The staff really need training on customer service. Queries are responded to many weeks later. I suggest that one finds a gym with better customer service. Equipment however decent

I enjoy this gym however the technogym equipment is not linked to the internet therefore I cannot track my progress. The gym is kept very clean at all times. I can't complain

Oh what a beautiful small club, thumbs up to the club mananger who renovated that club the swimming pool isthe club is sparkling clean and the staff is so welcoming …

Disappointed My son who is a student and rugby player in Stellenbosch cane home and went to the gym to do one session. You charged R250. That is daylight robbery ! This

Can get busy and people don't exactly like to pack weights away or clean equipment after use. A very good gym but the people can have more consideration for one another

Finally upgrading their equipment. Slowly but surely. Lacking on some with only a few a week. Check which classes you like before you go on the Virgin Active App

Its just always busy not enough parking for the amount of members the gym has everyday. But still nice to get your excersize in for the day. Great atmosphere!!!

The gym is overcrowded most times. There is a lack space and exercise machines. Front desk staff are not always polite. Cleanliness is good over and above all.

Bathrooms always dirty and toilets leaking. Machine limited, outdated and broken. On some days aircons don't work and customers aren't notified of this prior.

No aircon, old old old rusty equipment & weights, upholstery old, no Kauai... This is worst virgin active to visit. Feel bad for resident members.

Never too busy which is a positive. Friendly staff. Minus 2 stars because of out dated equipment and dumbells that are close to falling apart.

Would need more machines and better maintenance on current machines. Becomes frustrating when 5 people are standing and waiting for machines

Thank you VA! When half of Toti had no water, you were still there for us! I was able to take a hot shower after my workouts this week.

Needs new equipment, the cycling bikes are old and broken. Instead of buying new digital bikes they revamp the whole gym, for the why?

I love my Aqua classes would love to have Chair, no impact, aerobics for the elderly, overweight and partially disabled …

Kyle Bell, the manager, runs this branch efficiently and with ease. Great effort. Friendly staff and a spotless environment …

Gym equipment lacks regular maintenance. I've brought this to the attention of staff members but nothing seems to be done:(

Honestly, this gym is damn awesome! Good energy and super friendly staff make each visit and sweat session super chilled!

Old equipment. Can't understand why the gyms differ so much town to town. Now with COVID an absolute nightmare to train.

Absolutely beautiful and has everything one needs to do a workout...Super friendly and helpful Staff ...Huge 5 Star ❤

Rusted weights, no staff cleaning equipment after use. Stocard scanning of virtual virgin active card does not work.

Great place clean modern machines friendly staff excellent gym /health club lots of classes available very well run

It's a bit small and doesn't have a squash court or a sauna,.. But you can still get a solid training in …

Get your pump on at this Virgin Active. Good facilities at a good membership fee what more do you want bro …

Too small. Lack of parking. Poorly maintained. Expect the air conditioning not to work for about 5 days in a row.

I'm very disappointed with virgin Active, I cancelled my membership and they still debit funds from my account.

Same old same old. Almost as if Vigin Active leans more to the mediocre. Still mostly "old school" equipment

Good to have a well run facility like this in a small town .The community must support as much as they can.

Personnel are efficient ,Manager Mr Musa,definitely on his A game ,facility is always hygienically clean..

Great atmosphere and energy, the stuff is very friendly and the gym is well equipped and well maintained

Good service and friendly staff,it clean and they help you to learn how use machine ,i love it

Training very well in this place. The service is great. I really enjoy being on that place.

Friendly staff and good facility. Just that the equipment is old and needs to be upgraded.

Staff are friendly. Gym is always clean. Priced reasonably and loads of activities to do.

Social Distancing and covid protocol followed well at the gym . Well done to all staff

Gets the job done, however not up to standard vs other clubs. In need of an upgrade.

Great staff, and the facilities are good. The equipment has recently been updated.

Leg day at Toti Virgin Active always slaps hard, great machines and friendly staff

Really great and helpful staff, super clean, and cobid regulations apply strictly

Great location. Great under cover parking. Convenient stores in close proximity.

Friendly service, professional equipment, very happy to have joined this club! x

Great gym with brand new gym equipment. Lovely pool and friendly staff. Love it

Great place, staff wonderful and helpful. shower is cold in the morning though.

Love this gym, just wish the air-conditioning did not give them so many issues

Scary , no response to msds on Sanatizer, or the disinfectant. Service is poor

Our local gym. Being a small town. Everyone knows everyone. Big happy family.

Shocking equipment and aircon forever out of order. Carpets wet and smelly..

You get your workout climbing up and down the stairs accessing the facility

You feel welcome fit or not, alway someone to give advice and assistance.

Standard Virgin Active gym, very good facilities. The staff is friendly.

No changing facilities, they should have closed the gym for renovations

Friendly staff ,hygiene to point cannot fault them love the service

A reasonable gym. Such a pity about short opening hours on Sundays.

The equipment is tired, worn off covers etc but gets the job done.

Terrible facility, no maintenance, and little or no staff present.

A very badly placed gym. Not a nice experience, for me personally.

Good facilities but overcrowded. Needs more equipment and space.

Helpful staff, equipment well looked after, clean change room's

Equipments r not to updated.and plz extend ur sunday timings.

Good place to workout, depending on the time you choose to go

Neat & clean. Sanitizer stations available all over the gym

Good gym..fairly dated...but it has everything you need.

Equipment is old. No where near virgin active standards

Excellent facilities, friendly and very helpful staff!

Great gym in need if an upgrade and cleaner bathrooms.

Great gym, it just sucks that they don't have Kauai

Clean pool, helpful staff and neatly kept equipment

Good, clean gym, weight equipment needs upgrading.

My son was quite comfortable with this vicinity..

Needs more gym equipment. Lacking so much of it

Good place for all athletics training sessions

Good gym. Everything you need plus 25m pool.