Regret buying from this Dealership. I have bought a certified Volvo S60 from this dealership. I have traveled from Sacramento to get the car. They said all certified cars go through a 170-point inspection, but the car is full of issues. On the day of purchase, I found small issues and the dealership was able to address them right there. The service department was great and both the start are for just the service department. After a week of ownership, I opened the hood and noticed the hood cover has been chewed by rodents. I took it to my local dealership (Sacramento ) and looking like all the wires have been chewed. Now it’s costing me a lot. I should have looked under the hood, a decision I regret now. Other issues include in my so-called “certified pre-owned” 1. Missed bolts in the truck (fixed by dealerships) 2. Missing charging cable (later replaced by the dealership ) 3. Ratting noise from the rear view mirror assembly 4. Charging ports won’t open/close properly 5. Rodent eating super charger wiring and hood cover (Major) Be careful even if you buy a certified car from this Volvo. Also, dealerships don’t respond once you finish purchasing the car.

Highly recommend going here to buy your Volvo with Jacob! I was recently in the market for a small SUV and test drove a few brands — I must say my experience with Jacob is by far the most pleasant and refined of all. He was a very polite, no-pressure, transparent salesman — and you can feel it since the test drive! He was very helpful in finding a car that worked for my needs and budget. He was knowledgeable of the car and also took his time to explain the car features after I bought the car. I have been driving a different Volvo from 2020 and still discovered so many new features I haven’t learned about before. Angela, the finance manager here, was also super pleasant to work with. She was very friendly and helpful in navigating the process with positivity and reassurance. The whole experience from test driving to closing the deal at this dealership was just delightful! I already recommended Jacob to my friend who is looking to buy a car in the near future.

I was looking for Volvo XC 90, called a couple of other dealerships. Didn't get a proper response from the salesperson. Then I called Volvo of SF. Spoke with Jacob, very polite and not pushy, he gave me information about the car, they didn't have cars in stock. I waited a couple of months and talked to Jacob again. He had the car that I was looking for. He sent me a few pictures and details on the car. Everything went smoothly, gave him my information, and within half an hour, he called and said he could deliver the car the next day. He was just amazing. He made the whole process so easy, I didn't have to drive to SF, especially during the heavy rains, the next day I had my car at home in South Bay. Within half an hour, he showed me the features of the car, I signed the papers, and I had my new car in my driveway without leaving the house. Working with him was very easy, and I would recommend him to my friends and family. 5 star!

We had a wonderful -experience buying a new car this weekend. I so appreciate the no nonsense and zero hassle energy that is clearly their culture and way of doing business here. Not at all like our experience and many other dealers around the bay. No pressure or weird tactics. No passive aggressiveness or judgement. We loved Jacob our sales associate who was a straight shooter, knowledgeable, patient, and went above and beyond to meet our needs. We laughed, exchanged anecdotes, and shared photos of our kids. Angela the finance manager was warm and smooth. Again no nonsense and straight forward. They were efficient but didn’t make us feel pressed or rushed. Highly recommend working with these guys. They price their cars respectfully with the intent of avoiding awkward negotiations so make sure you are aware of that difference and prepared. I loved it because it made the process much less painful! Thanks again Volvo SF team!

A few years ago we bought our XC40 with Michael German's help and had a really excellent experience -- we knew we wanted to leave with a car that day, and he was super patient and knowledgable as we navigated the process. Fast forward to last month where we decided we were due for a hybrid. We called Michael on a Sunday morning, and by the end of the day we drove home our new XC60 Hybrid. He (and the rest of the team -- shout out to Angela, who is a delight!) are so pleasant to work with, and we were so reassured that it was the exact same group assisting us two years later! It's a really great sign that happy people like to work at the same place for awhile :). We briefly considered other companies/hybrids, but just trust these guys to do right by us (and efficiently). Looking forward to seeing the gang again in a few years for our next upgrade -- we promise to give you more notice next time! :D

My wife and I were shopping for our first car in fifteen years. On one hand, new car. On the other hand, having to deal with dealerships. We ran into our share of underhanded dealerships before we considered a Volvo. I was already a little jaded when we arrived at Volvo San Francisco, but Jacob, our salesman, put me at ease. After he started working with us, I kept looking for anything suspicious. It had already become a force of habit. Eventually I gave up: Jacob is just a good, honest guy selling cars. We also dealt with Angela in financing, and she was a pleasure to work with. Overall our experience with the dealership was excellent. No pressure, no hassles, no hidden costs, no upselling, everything was as straightforward as we would have wanted. Price tag aside, it made buying a new car the joyful experience it should be. I wouldn't hesitate to recommend friends and family to Volvo SF.

I recently bought a 2022 XC40 from Jacob at Royal Auto. I do not think there is a question about any aspect of today's line up of Volvos that Jacob can not answer. His salesmanship style feels genuine, straight-forward, and honest without pressure or competitiveness about the sale. After researching several other dealerships, it was Jacob that made me confident I could have a relationship at the Royal Auto Volvo Dealership for years to come. I wanted a comfortable car that was also a little fun to drive long distance, so there was only one Volvo model I was interested in, and Jacob introduced me to features I was not aware of when I did my research. Angela in the office helped me to understand the warranty and paperwork and I felt confident the details were explained. Jacob in sales and Angela in the office made all the difference about where I chose to spend my money.

I had the best experience at this Volvo Dealership. I had been looking at the XC90 for a couple of months, didn't realize the 2023's were out yet. I had called the San Francisco location, and (lucky me) Jacob answered the phone and I was able to schedule an appointment to view the next day. I have to tell you, this was by far the best car buying experience I have ever had. From test drive, to an inventory check, to purchase - top notch service. Jacob was a pleasure to work with, and Angela was great, with lots of information about the finance side of things. Normally the meeting with the Finance Manager is my least favorite part, not this time :-). Everyone I came in contact with was super great. I walked out with a 2023 XC90 Ultimate Recharge (yeah, Jacob did his job ha!), and love it! Thanks again team at Volvo Cars San Francisco, I appreciate you!

Traded in my xc90 recharge for xc40 recharge pure. I was tired of fighting over the juice with my husband bc with the xc90 you hav to charge practically every night to really limit the gas usage. I found a xc40 with under 4k miles and at a decent price for CPO in SF. I called and I’m so glad it was Jacob that picked up the phone. He’s genuine, polite and definitely does not have that salesman douchebag vibe. I was working, he was able to communicate via text throughout the day and even stayed late for me to drive up from San Jose to drive and go through the purchasing process. I thank you for waiting and being so helpful.

It was my first weekend of the car hunt. I expected a good two to three months of searching. VW Volvo was probably our fifth or sixth stop in three days. Michael listened, didn't steer me toward anything I wouldn't want. Zeroed me in to the perfect choice. Asked respectful, non-leading questions. I did try to bargain. But he showed me comparables and the price was fair. In turn I was receiving honesty and respect. I think they expect that in return. We picked the car up the following day detailed, tank filled and the time to go over any questions. If we upgrade any other cars I will return here. I recommend you do too.

Dmitrii was amazing - cannot thank him enough! Buying a car is inevitably so much work but he made my car search experience so easy. He was very friendly and pleasant, always prompt with his responses and worked around my availability. He was transparent about cost and car availability even at other dealerships. Most importantly for me, he was NEVER pushy. Ultimately he found me the exact car I wanted - color, trim, and exact options - at an incredible deal that was well below KBB reports!! I’m super happy with the car and price. Highly, highly recommend going to Dmitrii if you’re looking for a Volvo in the Bay Area!

It has been 70 days since my vehicle has been dropped off at this dealership for repairs after an accident and I still remain without transportation. It took a month to get an initial email from my advisor (Taylor) and then I never heard from him again. I even filled out a survey requesting management to contact me, but have heard nothing. This is by far the worst repair service I've ever experienced. You assume since you are paying a premium price, you'd get a premium service, but I guess not. Do yourself a favor and go to any other Volvo dealer in the bay unless you enjoy being without a car for MONTHS.

I bought a brand new XC 60 from this dealer. I had connections that would not work. I took it back 3 times to sales and twice to the service dept.(so far) once for 12 days! The service person Ray, sent me an email telling me that if I have a Legitimate concern to call… legitimate was in bold after 5 tries to repair my new car. Then owner was referred to me Andy Hanson who absolutely refused to call or contact me. If your looking for customer service in your new expensive purchase DO NOT go here.. Weeks later… no response after calling three days ago ago about ongoing problems…

I had a great experience buying a car from the Volvo dealership in San Francisco. Jacob and Angela, who assisted me in the process, were of great help and they made the process as smooth as possible. They were patient enough to answer all of my questions, stayed with me even after the closing hours and what I appreciated the most: they were not pushy! They are transparent and were not trying to oversell anything. Also, I have been enjoying my new car greatly and am very satisfied with the purchase. I highly recommend this business!

Our entire experience at Volvo SF was great. Michael was very helpful without any of the pushiness you can sometimes encounter when buying a car. Leasing for the first time, as well as getting an EV for the first time meant we had a lot of questions and he and the team were very helpful in getting us all of the answers we needed without trying to sell us on anything we didn’t need or want. Angela in finance was also wonderful to work with and made the whole process very easy. Thank you Volvo SF, we’re very excited for our new car.

We have purchased two cars through Volvo of San Francisco and have always had an incredible experience. Most recently in July, we worked with Jacob to purchase our Volvo XC90 plugin. He was so patient with us as we navigated the plug-in hybrid market, worked with us to identify our needs as a growing family, and pointed out from personal experience his recommendations. The service and team at Volvo are unmatched, trust me, we spent a lot of time at dealerships the past 4 months… thanks Jacob and Volvo team!

Just bought a new car with the help of salesperson Michael German. He made the process easy and pleasant. We drove up from Monterey based in a recommendation from a friend that the Royal Group was a no-haggle, no hassle experience. It is true! We were exhausted and frustrated by local dealers adding on ridiculously expensive items — up to $5k worth— that we did not want. Michael and the Royal group did not mess around. It was easy and pleasant. We got great service; a great car; and a great deal.

I had the best experience at Volvo San Francisco. I don’t think I’ve ever experienced a faster purchase at any other dealership, with test driving included, I wasn’t there for more than 3 hours at most. During my visit I worked with the sales manager, Jacob. He was professional, personable and knowledgeable. After purchasing the vehicle, he described all the features throughly. I would highly recommend visiting Royal Motors Volvo San Francisco when searching for your next vehicle.

Buying a car can be very stressful. Everyone wants you to hurry up and buy. Michael German gave me a world class buying experience! Not once did I feel pressured or rushed. I knew what I was looking for and he listened. His communication was outstanding. He always had time to speak with me and kept me updated every step of the way! If you’re looking for a stress free buying experience, ask for Michael German! He’ll take excellent care of you!!

Getting a Volvo SUV has always been a dream of mine. Well, yesterday Michael German and Angela McKeever @ Volvo SF made that happen. Initially, I thought this is still a pipe dream, because I don’t need to be dropping $50k on a car, but Michael got me a great deal that I was comfortable with. I felt completely taken care of and could not recommend this group of folks more! Thank you for helping me make my dreams come true.

I had a great experience buying a car from the Volvo dealership in San Francisco. Jacob and Angela, who assisted me in the process, were of great help and they made the process as smooth as possible. As soon as we talked on the phone, they started taking care of the process. I have been enjoying my new car and am very satisfied. I wish they were able to address the Volvo VIP A plan issue on top of everything.

The customer service of Mr. Michael German was exceptional. Actually, I have to say still is exceptional. His personability is it’s just great! I am 72 years old and I’ve bought some cars in my time but I’ve never really felt that the salesman was really interested in me as a person but rather another sale. Michael German is on the one and I greatly appreciate him. Thank you young man and God bless.

Jacob was amazing in helping me lease my new Volvo. It is my fourth vehicle leased from Royal family and Jacob made me feel like I was a VIP the entire way. I had fun, it was easy and felt like there was full transparency in the entire process. Love the new car and trading in the old one could not have been easier. Thank you Jacob and the whole team at Royal. Will be a returning customer!

Jacob was wonderful. I had shopped for a while but still needed some guidance about specific models. He guided me with multiple conversations and I felt supported, not pressured. After talking to another local dealership as well, I went back to SF Volvo because they were incredibly more knowledgeable and I felt empowered to make my own decisions. Oh, and I LOVE the car!

Working with Jacob and Angela was a wonderful experience. I transitioned from an xc40 to an xc60 recharge and there are tons of new features that he walked me through and made sure I was comfortable with before driving off the lot. I’ve also appreciated the follow ups and their availability to answer questions that come up once I’ve started driving. Thank you so much!

Great experience buying our newest XC90 Recharge from Volvo SF, specifically our experience working with Jacob. He was incredibly professional, patient, very knowledgeable about the car and not at all a stereotypical car salesman. He didn’t rush or push us in any way. He worked with us to get us exactly what we were looking for. We are very happy customers!

Had a great experience here. I was looking for a very particular car - and emailed a bunch of dealerships inquiring about what they had. Jacob got back to me via email and we completed almost the entire deal via email. Super easy, got a great price, got exactly what we wanted. Highly recommend if you're looking for a low pressure and easy online process.

A terrific experience all around. Jacob is one of the best auto sales people I’ve ever met. He was patient and knowledgeable and had a zero pressure approach. The pricing was fair. The trade-in value was good and they went the extra mile to make sure everything that I needed was taken care of, I could not be happier with their service and value

I got a certified pre-owned car from this dealership. The price is reasonable and people are super helpful. Jacob and Angela were very helpful throughout the process from test drive till closing the contract. Jacob explained the vehicle features clearly and is very knowledgeable. I would highly recommend this place if you want to buy a Volvo.

My experience was great. Michael German was wonderful to work with. He was extremely knowledgable, helped me compare models so that I could make an informed decision and didn't try and push the sale. He's followed up since the purchase to make sure everything's going well. All in all a great car buying, and now ownership experience.

My wife and I had a great experience buying a car at Volvo SF. The whole process took one hour or so. Our sales advisor, Jacob, was extremely helpful and we are super happy with the model we got and the price that was offered. It was a much more rewarding experience to show up on person instead of just browsing online.

I had a great experience buying a new car at Volvo with the help of Jacob and Angela. Jacob helped me understand all the important information so I could make the most informed decision, and I feel confident and sure that I chose the right car for my needs. And Angela made financing a breeze. Cannot recommend enough.

Best car purchase experience so far. Jacob was direct, honest, and frank, different from many other dealers. Nothing surprised us when we arrived at the store, compared to what we were told via emails earlier. Trading in my old car + buying a new Volvo took around 2.5 hours, the shortest I’ve ever had.

We worked with Jacob to purchase an XC40 Recharge, whom we found to be helpful in answering all our questions, didn't pressure us to buy, and was straightforward in helping us match a competing offer with another dealership. It was a great experience, and we would definitely work with Jacob again.

We recently purchased a new Volvo XC90 and on top of loving this new car we also had a really great experience working with Jacob. He was kind and helpful in making the right decision with us. So excited we got to had this experience and now have a car we love. Thanks again, Jacob

We had a great experience with the Volvo team and especially Jacob, who helped provide us with all of the information we needed to choose our new vehicle. Patient, transparent and super helpful even post purchase, highly recommend purchasing your car here. Thank you Jacob!

Very poor service. The salesman didn’t introduce himself, came out to show us one car and just left without showing us anything. Looking at the reviews it looks like it’s Michael. I was hoping to buy a car in SF but now I have to go to Walnut Creek to buy the Volvo.

Service Rep Ray helped tremendously w/flooded car. Eased all issues by being informative. It took but a week for Jacob to find us the new car we wanted. What could have been a frustrating experience was made easy by the support of the SF Volvo Staff. Thank You!

We had a great experience buying our XC90 recharge. David and Peter were great with the sales process, and Jacob was very generous with his time helping us get set up and comfortable. Everything was very straightforward and easy to understand. Thanks, team!

Best in the business hands down. Jacob J. was stellar from our first handshake to final handoff. If there were more stars to give, I would. Solid human, expert, efficient + effective…the reason we will continue to be Volvo loyalists for years to come.

Jacob made the experience at Volvo Cars SF amazing. We were in and out in under 3 hours and able to drive away in our beautiful 2023 Volvo XC 40. Definitely recommend if you're in the market for a Volvo to go to Volvo Cars SF and work with Jacob!

Wonderful, respectful service. Jacob helped me compare cars and made it easy to schedule a test drive. Even though I ended up buying my friend’s used Volvo, Jacob helped me set everything up with the Volvo app. I highly recommend this location.

Bought a beautiful vehicle here from Jacob. He showed me all the bells and whistles to my vehicle. He even offered me a privacy cover for my truck when he saw me placing my personal items in the back. He was very friendly and efficient.

Jacob Jneid helped us navigate our Volvo lease with minimal fuss & stress. He made himself available and usually answered the many follow-up questions we had in minutes. We're looking forward to working with him again in the future.

Jacob and the team at Royal Volvo SF were so friendly and warm in helpful in connecting me with the car of my dreams in the perfect color. And Jacob even put on the load bars for me after I purchased them a month after the sale.

I bought my first electric vehicle through Michael German. I came all the way from Sacramento due to the best pricing in the area and the best service. If you’re looking to buy a car I would definitely recommend reaching out!

Had a seamless experience with Dmitry, Peter and Angela. Traded in a non-Volvo and came out with a new XC60 in under an hour. Very fair process and pricing — makes me want to only work with their team for future purchases.

Second time in two years I’m going back to Volvo SF. I have the same Sales Agent, Michael who was so helpful and efficient in making my car buying (leasing) experience an awesome one. Definitely will refer him to others.

Great experience with Jacob Jneid at SF Volvo, he helped me order and lease the exact model that I was looking for. I’m very happy with the service and guidance!

Jacob is very professional and knows his job well. He was very helpful in our search to find the right vehicle, and available to answer any questions we had.