Wagner

4716 reviews

7900 Jacs Ln, Albuquerque, NM 87113

www.wagnermechanical.com

+15053373224

About

Wagner is a Plumber located at 7900 Jacs Ln, Albuquerque, NM 87113. It has received 4716 reviews with an average rating of 4.7 stars.

Photos

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

F.A.Q

Frequently Asked Questions

  • The address of Wagner: 7900 Jacs Ln, Albuquerque, NM 87113

  • Wagner has 4.7 stars from 4716 reviews

  • Plumber

  • "I have used Wagner since they installed my heating/cooling system in 2011"

    "I have to say that Wagner Mechanical truly deserves a top-notch rating! From the very moment we picked up the phone to request their services, we experienced nothing short of exceptional service"

    "I have never had so much pleasure having to have a repairman"

    "The Wagner Team was awesome and painless"

    "I recently moved into my new home"

Reviews

  • Ernest Scott

I have used Wagner since they installed my heating/cooling system in 2011. Wagner is not the cheapest HAVAC, plumbing company in Albuquerque but their works is always top-notch. It is important to note that Wagner will schedule a service on a specific day but not a specific time. So be sure you have a free day before you schedule. However, when the service date arrives Wagner does an excellent job at keeping you informed about who the service tech is and their arrival time. Our most recent service was to replace a sump pump on our cooling system. As has been my experience with Wagner, the technician who did our service, Dennis Elliott, was knowledgeable and professional. 04/18/23. An update. Wagner just completed my annual summer service. Both techs, Barney Gallegos & Andres Villanueva, answered all my questions and provided excellent service. 05/05/23. Barney Gallegos came because the pilot light had gone out on our water heater. I was at work, so he explained things thoroughly to my wife. He blew out the dust from underneath the water heater, and it’s worked fine ever since. 09/14/2023. Barney returned to our house to complete a recommended shut-off valve replacement. I'm happy with the work that was done.

  • Marissa Kebe

I have to say that Wagner Mechanical truly deserves a top-notch rating! From the very moment we picked up the phone to request their services, we experienced nothing short of exceptional service. Mike and Gabe, the installers who worked on our project, were absolutely amazing. They took the time to explain every step of the installation process to us and made sure we understood what to expect after the installation was complete. Their dedication to their work and customer satisfaction was evident, as they went above and beyond to ensure a seamless experience. Moreover, the support we received from Sylvia and Mike at Wagner Mechanical's main office was outstanding. They were incredibly helpful in coordinating payment and scheduling, making the entire process hassle-free. My husband and I are extremely pleased with the service provided by Wagner Mechanical, and we will not hesitate to recommend them to anyone we know. They have gained themselves new, loyal customers, and we have every confidence that they will continue to excel in their work. Keep up the great work, Wagner Mechanical! Your commitment to exceptional service has truly made a lasting impression on us.

  • Brian Harvill

I have never had so much pleasure having to have a repairman. Jose Sanchez is a dynamite technician, knows his stuff, polite, informative, friendly and his having involved me as the owner at every step put my mind to rest. The work was beyond my best expectations, was thorough, and carried out in a steady manner such that the time that did pass felt like almost no time at all. If you need to use Wagner for heating repair I STRONGLY advise that you ask specifically for Jose Sanchez, you will NOT be disappointed. EDIT..... SO it is now about a month after my initial call to Wagner and I had reason to call again. (as a new homeowner, even simple things can cause me to need help). The response was fast, (1 day) and the technician was again a very competent individual who got right to the root of the problem, involved me as the customer at every step. Very impressed with this company and their service. The technician was not Jose Sanchez who I still HIGHLY recommend, this time the man's name was Alan Garcia. VERY nice man, and also one I think deserves a recommendation...

  • Matt Hodges

The Wagner Team was awesome and painless. I had three other companies come out to give me a quote and Wagner was within my budget. Starting with Dave Z. He was easy to talk to and answered all of my questions. He pointed out some things the other companies didn’t see or mention. He provided me with 3 different part options that would work with what I was wanting replaced at my home. The crews that came out, Levi I. Faron F. Carl W. Blake S. and a couple other guys I can’t remember their names (plumber, electricians, HVAC), were prompt and showed up first thing in the morning. Each crew made sure to find me and introduce themselves to me and advised me about the work they’re about to start. Once each crew was done with their part of the job they showed and walked me through what was changed and everyone was able to answer any questions I had with how to maintain or what services Wagner can provide with future maintenance. A great experience and would recommend Wagner.

  • Elizabeth Lund

I recently moved into my new home. Everything was working well until the furnace began malfunctioning by short cycling. I did what I could do to diagnose and fix the problem. I realized the job was bigger than I could handle. I called Wagner in Albuquerque because numerous people on Nextdoor had raved about their services and reasonable pricing. Alan showed up on time, listened to the issues with my furnace and what I had already done. He fixed the first issue quickly and then proceeded to diagnose the second issue. He came up with a fix and offered me the least expensive fix. I went with his suggestion and 45 minutes later, my furnace was cleaned and functioning as it should. Alan was knowledgeable, professional and a very nice person. I will be using Wagner for any future problems and as my yearly maintenance provider. I will be asking if Alan Garcia is available as a service tech when I call because he was great and a pleasure to have in my home!

  • Sean and Erin Rivera

We cannot recommend Wagner enough. Our water heater was leaking gas and it turned into a bizarre multi-week repair fiasco. The company that originally installed the water heater did not want to handle the job but Wagner picked it up and did everything under warranty for us, without at all being obligated to do so. The gas leak was SO persistent that we had NM Gas out six times to address it. Wagner came out even more than that and did everything under the sun to stop the leak and keep our family safe. They truly bent over backwards to help us, including many long hours of work over numerous days. Thank you especially to our technician, David DuPriest, for handling this so professionally and patiently, as well as to Chantry for stepping in when needed with additional expertise. Thank you again, Wagner Mechanical! Thank you for making the safety of our family your utmost concern. You have an outstanding team!

  • Do Jo Dunebugi

The staff was friendly, kept me informed,and showed me photos as I was unable to get outside. Wagner uses quality products and was able to replace my system in a timely manner. They provided me with portable ac to help with my comfort level and will look into getting a generator while my power is shut down as I am on oxygen. It truly is a full service company! Prices are comparable with other vendors. They are not the cheapest nor the most expensive vendor. I shopped around and talked to others who had used their services over the years. All reported a positive experience. Wagner stands behind their work. If u need a comfort care specialist, please ask for Chris Sierra. Pablo Estrada, an electrician, fixed a problem with one of my electric sockets in a timely fashion. He explained why it failed and promptly replaced the part. It works like a charm.

  • Jen M Jones

Luis and his team were so professional and went above and beyond to ensure that the work they completed (adding outlets to my home) was done neatly and precisely. While they warned me several times that the plaster walls could be damaged and that they would be unable to repair that for me, they were able to do the job without damaging the wall at all and left it in perfect and ready to go condition. I also appreciated the fact that they took extra care to clean up after themselves and ensure that they left my home better than they found it. In my experience that's rare to get from a contractor. Wagner also installed my new hot water heater last year and did a professional job and there have been no issues with it since. The quotes are always reasonable and the work done quickly and professionally. Also my dog liked them and that's NEVER the case!

  • Amber Weeks

Wagner Mechanical is fantastic! They are very quick, on time, and do exceptional work of the highest quality. They replaced our HVAC system and water heaters today, and we are very happy with the speed and quality with which they did everything. After another company could not get the job done, Wagner promptly fixed everything! They even did a walk-through before the job to make sure everything went smoothly, and when they noticed that our plywood under the water heaters was warped and needed replaced, they even got plywood and constructed a new base at no extra charge. They were able to get the job much more quickly than the other companies who quoted the job. Dave, Story (Blake Story), Anthony, Jesus, Julian, and the whole team were all wonderful! They truly are the best in Albuquerque!!!

  • Sean Willson-Schafer

We had a rusting and leaking water cooler the week before Christmas and were able to get it fixed pretty seamlessly. Wagner has great customer service and communication and incredible staff. Barney did the estimate and installation and he’s very knowledgeable and obviously takes great pride in his work. And the finished product was awesome! Really happy with the job they did. You can tell that Wagner is not a ruthless company or only cares about making money. They really care about the customer having a good experience and feeling like you are getting a good product. And for that I’m grateful. The best I can say is that these events can be stressful and Barney and Wagner made the experience as stress-less as possible. I will definitely look to use this company again when needed.

  • Lisa Groves

Best plumbing experience ever. Wagner is a super organized and professional company. Their communication and availability is outstanding. My water heater gave out at 3:00 a.m. and I was chatting on their website by around 6:00 a.m. Someone stayed in touch until they called to say a plumber would be out around 10:00 a.m.Nate explained everything he did to bring the plumbing up to code and explained all of the features of the water heater in detail making sure I understood what he was doing and why, and understood how to operate the new cooler. He took lots of before and after photos and would show me what he was doing using the photos as a reference. Working with Wagner has been a very positive experience all around. I would highly recommend them.

  • steven yourstone

The entire experience from sales person to installers was excellent. The installation of my new HVAC system went extremely well. Only needed just over one day for it all. The quality of the work is very high. Wagner has all of the necessary technical skills including electrical. The office people are also very capable. The customer information system is very good. Wagner sends out both email and text messages to keep you informed on the work. I am very satisfied with my new Carrier system. The knowledge of my salesperson Roger gave me great confidence in my choice. The lead installer technician Jordan was outstanding. All of the staff at Wagner have you the customer number one in mind. And, they are all very pleasant to work with.

  • Kevin Oakley

My hot water heater went out on Thanksgiving night. I contacted a different company that I had used before first but many hours later I didn't receive a response from them. So I contacted Wagner. I had a response within 5 minutes and an estimate and appointment in less than an hour after my initial contact with them. Barney came out and replaced my very old water heater and the whole system in less than 4 hours. His customer service was outstanding as well as was the work performed! I could not be any happier with the work they did! I will no longer be using the previous company I had been using for 20 years. I am now a Wagner customer for life. They were terrific!

  • Mary McClelland-Dyess

Pablo and his assistant came very quickly and solved our problem. We were changing the filter in our water softener in the garage, and some water must have gotten into the outlet in the garage. None of our outlets in the garage worked. We have a refrigerator and freezer in there so we needed to get the power back on in the garage right away. We called Wagner and they sent Pablo, who arrived within a half hour. They found the problem quickly, and now our electricity works in the garage again. They did a great job, and were very professional and courteous. I highly recommend Wagner Mechanical. We will call them again when the need arises.

  • Adrian Lopez

We used Wagner Mechanical in the past with good service . We decided to use Wagner mechanical again. We were told we needed a flame sensor. It was replace. But the furnace then would not stay on. We paid the bill of over 500.00 dollars and were left with a non working furnace. Since 11/22/23. No thought to why or what could now be done. The technician did call his supervisor. And still no regards to the customer . We have no heat and now need to start with another company after the holiday. Wagner Mechanical service people didn’t care if we had heat or not. Or why this occurred. Very frustrated , would not recommend Wagner Mechanical .

  • K Terry Stalker

The experience working with Wagner was outstanding. Starting with the suggestion that we replace our 14 year old roof mounted heating/ AC unit due to age and potential future maintenance issues Wagner worked with me to pick the best solution for our particular situation. The installation of a new unit on the roof including the the crane work was smooth and issue free. Team members communicated well, addressing any concerns I had and listening to my comments and suggestions. The Wagner team was efficient, professional and easy to work with. I highly recommend Wagner for future work.

  • Robyn Walton

Installed minisplit system in an old double walled adobe. Wagner has also done follow up work. Super responsive, professional. I got multiple bids, they weren't the cheapest but I wanted an experienced team that wouldn't wreck our adobe. They ALWAYS answer the phone, they show up when they say they will every time - things haven't gone perfectly smooth but I blame our house construction and I feel 100% that we are in great hands. Sales, installation, electrical teams - all very good. Cecilia managed our inspections - she's a rock star. Our system is 100% now and we love it.

  • Ro Ramos

I truly appreciated that Wagner Mechanical was extremely efficient in sending their technicians within 24 hours of my initial contact. Pablo and his colleague, were two of the most professional and courteous individuals and made the process so easy. I was impressed with the speed in which my estimate was provided and how reasonable the cost to complete my request. On the day of the electrical work to be done, they were prompt and completed it within a reasonable time. I couldn’t have called for a better organization to do my electrical work. Thank you Wagner Mechanical.

  • Larry Voss

Despite some Department of Transportation roadblocks (literally) the boiler technician, Isaiah, made it to the house and repaired our 21year old boiler. He was professional, personable, and knowledgeable with regard to what needed to be done and made sure the boiler and associated components would make it through one more heating season. I would recommend him to anyone. Wagner scheduling was easy to work with although they were presented with a couple of unexpected obstacles. They kept me informed about the status of the repair and when the technician would get there.

  • Nicole Webster

Fantastic experience with Wagner!!! We called them with a plumbing emergency on a Saturday morning (the day before New Year’s Eve, mind you), and they were at my house an hour later! Our technician Johnnie was great & very professional, and worked tirelessly to remove our clog while also keeping prices as low as possible for us. He fixed the problem super quickly, and it was incredibly reasonably priced for emergency plumbing services. Highly recommend them and will absolutely be going back for all of our future plumbing needs.

  • Tess Money

My water heater pilot wouldn't light so I called Wagner and was able to get someone over in less than an hour after calling. Barney and his coworker were both friendly and professional. Barney advised on what needed to be replaced to make the unit work. My water heater is older, so he suggested other part replacements as well, but there was no pressure on that. After obtaining the parts the work was complete in less than an hour. Everything is working like a charm now. I would use them again for fast reliable service.

  • Jonathan Sadler

I was changing a hose bib at 3:30 pm on a Friday. When I took it off the pipe was rusty and broken. I was unable to connect a new hose bib and I had to have the water for the whole house shut off. Wagner was able to get some out out quickly when they realized I was not going to be able to turn my water back until the issue was fixed. Johnny quickly fixed the problem during normal business hours. He was professional and personable. Our experience was great and I highly recommend their services.

  • Becky Stanton

I was looking for someone to do several plumbing jobs around our home, and after calling and contacting a few other companies, I contacted Wagner (based on other Google reviews). None of my tasks were emergent, but Wagner sent Barney over the same day to do maintenance on our water heater, and the next business day to do the rest of the tasks. Barney was efficient, helpful, conscious of time, and showed us how to maintain some of the things he fixed. Grateful for good, kind, helpful service!

  • Larry Ahl

I am pleased overall so far. I am contracted to have some plumbing work done, and found the plumber to be responsive to my concerns about the job and professional. I expect to have the job done soon. I am also signed up for their membership and may have further work done too with an HVAC estimate. I like the business so far and feel they merit my employing them for my projects. I have quite a bit of experience with contractors in ABQ, and feel that this one is better.

  • M K

We had a leak from an upstairs bathroom to a downstairs ceiling light and Wagner worked to get someone over ASAP. Barney and his apprentice Reece were terrific — did great work and guaranteed it, cleaned up during and after, explained what was happening, and were professional and personable. Barney has years of experience and quickly understands what’s needed. We also appreciate that he listens to clients. We will definitely request him in the future.

  • Jocelyn Y. Buckley

Jack Cupp came to my home and immediately determined the location of the leak. After reviewing the repair options, I chose the one he recommended, which also resulted in minimal structure damage to my home. Mr. Cupp repaired the leak and replaced the water heater all in one day! He was efficient and explained each stage of the repair. I am very satisfied with his work. Because of his efforts, I have hot water and no more hidden leaks!

  • perry duke

Really impressed with this company. We had a toilet malfunctioning and a frozen water valve, Mike and Gabe came and were on time, professional, and fast. Originally I just needed the valve replaced but after talking to them it was decided to have them do the repair to the toilet (needed new float mechanism) also. Both items were done very quickly with no issues. Thanks to them for their quick and complete work.

  • Wayne Sommars

Wagner technician David DuPriest came out (same day I called) to evaluate a water hammer issue in our pipes when the irrigation sprinklers turned off. David was very thorough in his evaluation and explained everything he was evaluating and doing. He was very knowledgeable and isolated the cause quickly. He also quickly followed up with two estimates we requested. I highly recommend David and Wagner Mechanical.

  • John baker

Emergency plumbing repair needed on a Saturday. Pinhole leak inside wall next to water heater. I called Wagner told them the details and within an hour, Anthony was here to fix the leak. I thought my day was over having to wait for a plumber…but no sir! Wagner was prompt, professional and reasonably priced, especially on a weekend. I will have all my plumbing issues/upgrades done by Wagner. They are the best!

  • PHOENIX KOA-789

Customer service over the phone was phenomenal and the electricians were very knowledgeable. However, they charged me $116 for a $10 breaker I could’ve bought at Home Depot (and that didn’t even include the service fee). I understand convenience has a price but a 1,000% up charge is a bit of a rip off (and that’s putting it kindly). If you ask me, $50 is still a 400% profit and a much more reasonable price.

  • Catherine Glines

Johnnie came. He was amazing. He was knowledgeable, he fixed the clog in like 20 minutes. He came because I initially called Mr. Rooter~ the Plumber from there broke a pipe and wasn’t able to declog the drain after being here 2 hours. I will ALWAYS call Wagner. Wagner is affordable, reliable, and intelligent. You don’t have to worry about unnecessary drama. They will fix it and not make a fuss.

  • Michael Sherwood

Mr. Calderon was terrific! He analyzed the unit and listened to what I had done already, inspected and found a pretty good mess of hair, dust and dander. Completely cleaned the unit, including the fan motor, and is working beautifully! Will shorten time between filter cleaning to every week-10days instead of every two to three weeks per his advice. Very clean and efficient!

  • Karen Evans

Wagner installed a new HVAC system and water tank about two years ago. For the past two months our thermostat goes offline and we have no heat for several hours every day. After finally getting someone to come take a look at it, we thought it was fixed but in continues to happen. It has been almost impossible to get anyone answer our calls, much less do anything about it.

  • Mo Dehoyos

Scheduled an electrical appointment with Wagner electrical for an outdoor patio fan installation. The two guys were well prepared and professional. Added all the conduit from an outside electrical box and made everything look perfect. Made sure to show how everything works and took away the extra debris. Couldn't be happier with their work. Will use them again for sure.

  • Eva Gall

The employee from Wagner came out to give me an estimate on changing the anode rod in the hot water heater. Jack, was professional and provided information that included very helpful options so I could make a decision about having the job done. Jack went beyond standard expectations and explained the process in a way that I could understand the job and the costs.

  • Brian Lockhart

Super awesome service! Called to get a quote and Mike knew right away what the problem was. We contacted Sylvia to see when the soonest they could come out and it was the next day. Top notch service all around from this company! They got it knocked out and boom no more leaky water heater! Definitely would recommend them and will call them for any future repairs

  • Gillian Sullivan

Wagner mechanical did some amazing work. Jesus Telles was prompt, professional, skilled, and was able to show me the problem via a photo and talk me through the diagnostic process. No unneeded parts. No up sell. And the office was very communicative about setting the appointment and providing text updates. Mr Telles and Wagner have earned another customer!

  • Glenn Thomas

I scheduled an appointment for a soft water installation estimate. David provided the estimate and when I told him i wanted to go ahead, he said he could start immediately. It was done in a few hours. Very professional. This is the second time I have used Wagner for a major installation (mini split a/c). I will not use anyone else. I highly recommend them.

  • billyed WT

Wagner personnel are always polite, informative, and thorough. As a result we’ve become members of their check up club, and they have done several major installs for us. All highly satisfactory. We’d also like to mention the folks who answer their phones and their dispatchers—always helpful and excellent customer service skills. Highly recommended—

  • Allen Smith

Our technician, Will Kleinstiver, went above and beyond in his efforts to serve us. In spite of a number of obstacles, none of which were of his making, he stuck with us over several days, including late into the evening just prior to Christmas and the day after Christmas, in order to complete our job. Thank you so much to Will and his helpers.

  • wyooilpatch

This was the best customer experience I have ever had with any contractor. Will was professional, competent, on time, courteous and did an over the top job. His helper was great as well, helping to get the job done right and quickly. I highly recommend this company to everyone who wants the job done in a professional manner! A Big Thank You!

  • Kristen Sholander

Really professional and easy to schedule! They made sure the work got done as scheduled even though they had a technician call in that day. The man who did the work (William) was thorough and efficient and didn’t overcharge me for a simple fix, which I really appreciated. Would definitely use them again for any plumbing needs in the future!

  • Daniel Iverson

We appreciate that Wagner was able to squeeze us in at the end of the day. The problem with our heating unit was easily fixed at the thermostat. The technician was knowledgeable, friendly and walked us through each step of the repair. We have only had great service with Wagner and will continue to call them and recommend them. Thank you!

  • Daniel Pacheco

From start to finish I was pleased with the service and products from Wagner. No hassle, to the point and efficient communication. My entire HVAC system was replaced, upgraded and brought up to date by the Techs. Jim Stuart, Andrew Castillo, Curtis Samberson, Sam Hernandez and additional technicians did a great job in a timely manner!!

  • David Sisneros

I would like to say that Nathan our service technician and his helper (sorry don't know his name). Were very good with explaining the problem i had with my waterheater. So the also explained what needed to be done to fix it...they did and we are very happy it's all done and everyone is good...thank you WAGNER..We will use you again..

  • Damon Martinez

Timely response. Unfortunately, the two that came out were not able to find my leak. Also, I had done replaced my water heater and the gentleman that I came over criticized me doing the work myself and said I should have paid them the $3500 to install a new water heater. Not pleased with how I was treated and will it use them again.

  • Nadine Chavez

Everyone I dealt with through chat and calls we amazing. They were polite and courteous and asked how my day was going. The tech Phillip Olguin was thorough and professional. He got the job done quickly within 15 minutes. Thank you for quick response. Wagner will definitely be my go to for any issues in the future. Thank you.

  • Not Mario

Tech , Steve , was completely Honest n Up Front with his Expert Advice ! He explained the possibilities in the , negative as well as the positive, with my issues. Allowing me to make a perfect choice to follow up on ! Great Service n Honesty... Just don't get this SERVICE too often . Thank You Steve n Wagner Staff. Mario C

  • Sonia Mittlestat

As first-time home buyers, we are often concerned about plumbing problems in older homes. When it came to the pricing of my plumbing problems, Wagner set my mind at ease. It's a reasonable and inexpensive pricing. My technician was both educated and kind. I appreciate his efforts in resolving my plumbing difficulties.

  • Gina Dicenzo

I had an emergency issue with my drains backing up and a party that same night. Wagner was very understanding and was able to accommodate my request. Phillip did a fantastic job. He was very professional, made sure everything was draining well, and did a fantastic job. Would recommend Wagner to my friends and family!

  • Emilie Deveraux

Technician was friendly and professional. He understood how much we needed to get the air conditioner running but also that we weren’t in a place to replace the entire unit. Gave us good options while explaining the pros and cons of each so we could make an informed decision that worked best for us at this time.

  • Hambone

Nathan and Wagner Heating were great. Our heating unit went out Thursday during freezing weather and they had Nathan out the next morning, New Year’s Eve. He diagnosed the issue and hurried to get the new part before the plumbing supply store closed at noon. I’m very happy with my choice of plumbing company.

  • Ileana Buican

Wagner sent a very good team to repair and service my combo AC and heater unit. Andrew and Robert, the technicians who were sent, are knowledgeable, pleasant to work with, and efficient. They explained the repair clearly and behaved throughout with professionalism. I highly recommend them and the company.

  • Kim Johnson

Excellent technicians came to diagnose one electrical problem and to estimate another more common installation. They were thorough, clear in explaining options, and worked to find the best solutions for our electrical needs. So glad to have found a great electrical company for our future needs as well!

  • Glenda Spears

Denise really helped me get a same day appointment. She truly empathized with my dilemma. Barney Gallegos was my technician. We discussed options and he provided me with enough information to make an informed decision. He worked so efficiently, cleaned the work area and was very kind and professional.

  • Ken Dyer

Bought a new hot tub and called Wagner to run a 220 line and hook it up. Faron Francisco was awesome. He was very knowledgeable and professional. He took the time to ensure the conduit was as hidden as possible. The install looks great and the tub works perfectly. I would highly recommend Wagner!!

  • Lorraine Gullett

Friendly tech, thorough repair, applied discounts, good communications from dispatch. A follow up call was needed a week later, and Nathan and Michael did a great job completing the shower leak repair. Appreciated their explanation and attention to detail. Wagner dispatch communication was great!

  • Romeo Morris

Luis and Roberto were awesome. They made sure that everything that we requested was completed to our needs. They were very professional in their explanation of the tasks and displayed outstanding work ethics. They kept us informed for the entire project and overall, they were extremely friendly.

  • Shendoo

Barney Gallegos was knowledgeable and enthusiastic and very quick with his work. He gave me a tour of the system once done and answered all of my questions before leaving. He was sure reinforce the base of my system and cleaned up before he left. I will be requesting him directly from now on!

  • Ari Part

Everything was positive from the beginning with the call center to the the technician. Nathan a highly competent professional. His troubleshooting was thorough. He patiently identified the issues accurately and fixed them. I am confident that he fixed the recurring problem with my boiler.

  • Kristen Lucero

I came home to a busted hot water tank. Wagner got a plumber out first thing the next morning and he replaced it the same day. Barney was professional, gave me continuous updates on what he was doing, and answered all my questions. Wagner is also upfront and honest about pricing!!

  • Lorri Mayes

Barney was very knowledgeable. He explained how everything worked and preventative maintenance on all the stuff he needed to replace/fixed. He tried to repair before replacing. He didn’t do anything unnecessary just to jack up the price. I would request him for any other repairs.

  • Stephanie Bornman (The Natural Redhead)

Very pleased. My mom's heater went out over Thanksgiving. They were quick to schedule us and diagnose the issue. Getting the part took a day or two but that's out of anyone's control. Once everything was in, Jose our tech was very fast, friendly and efficient. Much appreciated!

  • Ralyn Stull

Very pleased with knowledge of service professional plumber Isaiah. Very polite courteous and responsive to needs and professional new installation replacement of our old defective toilet. Highly recommend this company. They also put in a new hot water heater for us last year.

  • Nancy Southern

Wagner offered a deeply discounted water heater flush for new customers. Their communication was great. They arrived on time and check my water heater along with doing the flush. Gave some some good and made recommendations on how to maintain it. Very pleased with the service.

  • Anne Weaver

From our initial consultation to final installation, Wagner's team was, friendly, courteous, timely, and skilled. Every employee we met explained what their role was, and went about it professionally and expertly. Thank you! We would recommend Wagner without hesitation.

  • S Holland

Anthony arrived early. He was professional and proficient in his work. He kept us informed all through his repair time with us. The finished product exceeded our expectations. This is a first class company with honest and trustworthy supervisors and managers. Thank you!

  • Mark Arnold

Great service! We had a fan installed and the technicians were honest letting us know we already had a box that could support a fan, instead of charging us extra to replace something we did not need. Polite, efficient and cleaned up afterwards. Would use Wagner again!

  • Delores Black

Our hot water heater died. They were quick to respond and work with us. Communication was wonderful. Nathan was the guy that came out and he explained what he did. What I really appreciated as well was they cleaned up after themselves. Would definitely use them again!

  • Tony Licari

The team at Wagner were so professional and helpful. We had our furnace replaced, they were quick, made things super easy for us, and worked around our ever changing schedule. They showed up right on time and we’re done two hours earlier than expected. Thanks again!

  • Nohelani Ader

LOVE THEIR SERVICE!!!! John Calderon was my HVAC technician and I highly recommend him! Super knowledgeable and very professional. The staff at the office are so helpful and friendly. They were able to help me asap and I am so grateful for them! Thank you Wagner!

  • Darrel Watts

Very satisfied with the whole experience! Dave Z. is awsome very professional and personable. Bryan and his crew did a great job. Very informative and professional. Great job of cleaning up when they were done and great overview of equipment at the completion.

  • Carol Allen

I would definitely hire Wagner again. They are efficient, respond quickly, and professional. The electrician, Dennis, was early for the appointed time, friendly, and professional. A great experience for the installation of my new remote operated thermostats.

  • Learning to Fly

I've used Wagner now three times, and they've been great (a/c and heater upgrade and to replace each toilet flange - two toilets). I'd recommend them, and I plan to call them again when needed. James was so kind and friendly; he went above and beyond.

  • David Crawford

Wagner plumbing was very efficient in their diagnosis of the problem with my shower panel. The maker of the unit is no longer in business, and parts are not available. The charge was nominal for their time and effort. I will definitely use them again.

  • Juliet Corley

Wagner mechanical did a great job with the electrical work we needed done. They were responsive and fit us into their schedule right away, and the completed the job quickly! They were very easy to work with and I will use them in the future.

  • Debra Covic

Wagner was able to install a new water heater for me quickly after my old one failed. The process was very professional and all of my questions were answered. I am very pleased with the service I received and I highly recommend this company.

  • Ken Bole

Excellent service and had necessary parts in stock for our broken heater! Alan was personable and engaging, and ensured we knew what was needed. A little disappointed it took 3 days to get it fixed in the winter but understand it was busy.

  • Brent Cland

We recently contracted Wagner to install a Mitsubishi mini-split system installed at our house (as an upgrade from an outdated and inefficient swamp cooler), and they were outstanding during each part of the process. Wagner was easy to

  • Perry Kissam

I called with what I considered an emergency drain plug expecting to be told they coild get to me in a week. To my surprise the young lady immediately said she could have a technician out the same day ,"if it was convenient for me"!!!

  • john thomas

Honestly i was surprised. Workmen arrived when i was told they would, completed the work in a timely fashion, and the charges were considerably more reasonable than i anticipated. I will recommend, and call again if (when) necessary.

  • Steven Brickley

The technician from Wagner, Will, was excellent. He was prompt and very thorough with explaining exactly what needed to done to install my new well pressure tank. He also offered me options to consider and, again, explained why. Two

  • Mike G

I recently moved to Abq and needed my dryer outlet replaced. Wagner responded the same day and Pablo and his assistant were prompt, professional and courteous. And they didn't leave a mess. Great service & I would highly recommend!

  • Howard Dettloff

They were super easy to deal with. The communication was absolutely wonderful. I contacted 9 companies and only 2 returned my call. I didn't go with Wagner because of cost but if it wasn't for that I would highly recommend them.

  • Dennis Otsuka

The Wagner technician was outstanding. He was on time, very courteous and thorough. He performed the work requested and provided me with a detailed report, pictures and his diagnosis of the issues with my AC were spot on.

  • Patrick Gore

William K. and his team were friendly, courteous, and very professional. Time was taken to explain what was being done and why. The quality of the work was top notch. I would highly recommend Wagner Mechanical to anyone

  • jesus becerra

I just had a flood light installed the same day as the quote!!!!! Did an amazing job and charged a amazing price. I almost went to TLC where they would charge 70 bucks just to give me a quote. I would highly recommend

  • Cheryl Willman

Always excellent, rapid and responsive, and highly competent service! They have taken great care of all aspects of our home - heating, cooling, and plumbing for over 20 years. We would not use anyone else. .

  • Stephen Horwath

The Wagner technician, Robert, was courteous, knowledgeable and efficient. Not only did he perform the requested maintenance but also fixed some minor issues we were experiencing with our furnace.

  • Shalva del Castillo

Alan Garcia came to install a new thermostat and did a great job! Was so pleasant to have helping! So far I’ve only had good dealings with everyone at Wagner who’s been out for various services.

  • John Crooks

Excellent service Came quickly to analyze problem and fixed it. Very happy with outcome! Highly recommend Wagner.Now need city inspection approval so we can get heat turned on! Its cold!

  • Laura Harrington

I called at 9 in the morning today and they had it fixed and were gone by 10:35. Johnie was awesome. Super nice, and efficient. The price was super reasonable as well. Highly recommend!

  • Karen

Called and got same day appointment. Very thorough and professional from office staff to in person technician. All around great service! Will definitly use Wagner again if needed.

  • Deborah Correnti

Every time one of Wagner’s technicians comes to my home they are very kind, efficient, and helpful. It makes paying the bills less painful. Today John was here and was wonderful.

  • burkamcc

Phillip did a very good job on repairing out clogged kitchen pipes. He was friendly, polite, informative and gave meaningful explanations about the work being performed.

  • Lee Nichol

John from Wagner Mechanical was 11 on a scale of 10. He was clear, friendly, and efficient. Best of all, he gave me some excellent tips on how to monitor our sewer line.

  • kristina schmidt

The plumber was very professional and helpful! He came to flush my tankless water heater but also fixed my kitchen sink without me asking! Would recommend them anytime!

  • Oscar Sedillo

Anthony was very good. Professional, did a great job even though he encountered some issues with the water leak we had. Hes a compliment to Wagner Mechanical.

  • Matt Glasser

This visit was for a warranty repair. It was taken care of quickly and professionally. Barney inspires confidence.

  • Dee D.

Read below for more- Great experience. Had a persistent issue with my cooler, had several visits

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