Walgreens Pharmacy is a Pharmacy located at 415 Shepherd Dr, Houston, TX 77007. It has received 18 reviews with an average rating of 2.2 stars.
Monday | 9AM-1:30PM |
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Tuesday | 9AM-1:30PM |
Wednesday | 10AM-1:30PM |
Thursday | 10AM-1:30PM |
Friday | 9AM-1:30PM |
Saturday | 9AM-1:30PM |
Sunday | 9AM-1:30PM |
The address of Walgreens Pharmacy: 415 Shepherd Dr, Houston, TX 77007
Walgreens Pharmacy has 2.2 stars from 18 reviews
Pharmacy
"Brittany the pharmacy tech is rude and disrespectful!!! Who calls another business to yell at someone over a patient rx"
"Person that answered the phone was rude by telling me I could pick up the prescription or not"
"Horrible customer service, sat on hold for over thirty minutes for someone to answer and hang up"
"I made an appointment one week in advance for vaccines and when I showed up they told me I had to come back because I hadn't ordered the vaccines I had requested"
"Called to confirm medication availability"
Brittany the pharmacy tech is rude and disrespectful!!! Who calls another business to yell at someone over a patient rx. When I spoke to the manager about her behavior he seemed to no care at all. Also when I asked to speak to her due to her horrible customer service she refused!!! I hope this get addressed ASAP.
Person that answered the phone was rude by telling me I could pick up the prescription or not. I was confused why the full prescription cost so much. She could have just told me that the insurance will only cover 7 days instead of 10 but she chose to be unprofessional. Customer service has went to hell.
Horrible customer service, sat on hold for over thirty minutes for someone to answer and hang up. I’m having uncommon side effects and just needed some assistance of what I should do but couldn’t get anyone to answer my call. Called up there 6 times!! A woman would answer and say hold and hang up.
I made an appointment one week in advance for vaccines and when I showed up they told me I had to come back because I hadn't ordered the vaccines I had requested. They offered no refund or other benefit given it with their mistake. The pharmacist was unapologetic and rude
Called to confirm medication availability. Received confirmation and informed the pharmacist that I head over right away, arrived within minutes to only then be told my prescription couldn’t be filled till the next day after 11am because they were closing in an hour.
Never had a problem here until recently. I’m not sure if they are experiencing a staffing shortage or something of that nature. I shouldn’t have to spend over an hour waiting in line just to fill a prescription. I sincerely hope they can get their act together
Showed up for a vaccine booster appointment. And found myself in an unsafe and disorganized environment. Pharmacy assistant was not wearing their mask properly and no regard for people waiting. Was rude and condescending. Another person had
I went to get vaccinated but unfortunately we met a Latina who thinks she is American and who does not speak Spanish and does not serve Latinos in the pharmacy (Her name is Mía) until her supervisor arrived and was able to serve the others.
The pharmacy closed early even though I’d prepaid for my prescriptions, used the app to say I was on the way, and said I arrived in the app at 5:50 when they are supposed to close at 6. The store manager even said they weren’t supposed to
Staff is nice enough but the wait time is just insane. And I made the mistake of going back twice (because it’s near where I live). Don’t be fooled into thinking that having an appointment will get you quicker service. Took me 55 minutes
I've been patiently working with this Rx for the past year or more. I have one 90-day prescription, and without fail I can count on this location to not have the needed supply. It's utterly ridiculous. Good customer service involves
Terrible pharmacy. Never has my prescription. Doesn’t tell me when it comes in if it ever does. Ridiculous policy. If I order it. Fill it when it comes in. I shouldn’t have to call back and check all the time.
I spent 50 minutes on hold on the phone. The system hung up on me twice. I was trying to solve a problem that the pharmacy made for me.
Good customer service still the same since I left …
The store I nice and clean and everyone is friendly
As usual, very good service