Not professional - don't expect your clothes back if on a deadline. Service was been generally poor. I was asked to pick up dry cleaning on the Tuesday, I attempted to pick it up on the Thursday, I was told that it wasn't ready yet, and to come back tomorrow. I came back the next day on the Friday, still not ready yet. Mentioned I needed it urgently for something on the weekend, was told it would be ready on Saturday. The following day, it was still not available. This shop is a satellite shop (no dry-cleaning done here), and the people who work here change every day - mostly staffed by International Students who call their boss for updates, and staff rotate every day - a very unorganised mess. I finally went to pick it up on Sunday and they were closed due to a lunch break - which added to the frustration. No acknowledgement at the time of pick up or refund/discount for my time wasted - at the end of it all, they asked me if I can leave a review.

We used this place for the past 2 Years to get our Salon Towels washed and even Lu was nice and quick since the Guys from Wash Mate took over it is so much more professional. The towels are always spotless, reasonably priced and we even get them brought to the Salon sometimes :) Big Thanks They also do alterations and I had a Zipper done perfectly the next Day . I highly recommend to give them a shot !

Incredibly fast and reliable! Pick up and delivered to the CBD hotel in Sydney. Rates were reasonable and payment was easy. Recommend using Wash Mate if you need laundry services while traveling in Sydney. Thank you again for the quick turn around!

Outstanding service and care! Flexible, fast and reliable. Started only with my own washing and had to get some of washing done from work (hospo industry). 10/10 and they also do alterations ❤️ best of both worlds …

Wash Mate Laundry is super easy and convenient. No endless sign-up / booking process. Do everything from the ease of your smartphone with a few clicks. They arrived perfectly in the window they said for me to expect them.

So much cheaper than using hotel laundry. We're traveling around so had a lot of laundry. It was picked up from our hotel on time, and delivered back next day. Very pleased with both service and cleanliness.

Friendly staff and fast service but I wished they taken their time as my whites are now blue. I did mention I didn’t mind waiting 24hours but speed must be priority I guess

They've got relatively low price compared to other laundry shops in Surry Hills. Also very efficient, gets the job done fast. Awesome operators! Highly recommended.

Beyond excellent service and attention to detail! Highly recommend this place to any friends or family! I’ll be coming back! Thankyou …

Beautiful service all the time , friendly staff and pricing is also fair and reasonable. Thanks to the team