Wendy's

533 reviews

1550 Upper James St Unit 24, Hamilton, ON L9B 1K2, Canada

locations.wendys.com

+19053891787

About

Wendy's is a Fast food restaurant located at 1550 Upper James St Unit 24, Hamilton, ON L9B 1K2, Canada. It has received 533 reviews with an average rating of 3.2 stars.

Photos

Hours

Monday6:30AM-12AM
Tuesday6:30AM-12AM
Wednesday6:30AM-12AM
Thursday6:30AM-1AM
Friday6:30AM-1AM
Saturday6:30AM-12AM
Sunday6:30AM-12AM

F.A.Q

Frequently Asked Questions

  • The address of Wendy's: 1550 Upper James St Unit 24, Hamilton, ON L9B 1K2, Canada

  • Wendy's has 3.2 stars from 533 reviews

  • Fast food restaurant

  • "This location is trash"

    "Girl at the counter was really nice! They were fast with the order, it was right, tasted great and the place looked good"

    "Third time in a row that I could not get a drive thru order"

    "My fiancé and I loved the spicy chicken, until last couple of weeks"

    "My first time trying Wendy’s, and I had a great experience with the customer service here (A lady help me ordered, I asked for hot fries and she made sure to give me fresh, hot ones with really nice attitude) Wonderful experience, will come back next time"

Reviews

  • Shameeha Khan

This location is trash. Every time I go through the drive thru it takes minimum 30 min. They need to hire more people. I’m literally sitting in the drive thru right now and I’ve been here since 5:50pm. It’s now 6:14pm. Also they’ve messed up my order multiple times, put bacon in my order when I specifically asked not to.

  • Mateo316 “Mateo”

Girl at the counter was really nice! They were fast with the order, it was right, tasted great and the place looked good. They also gave me a bunch of offers in the app so that's cool too if you want to save some bucks. Overall great place, will definitely come back and would recommend

  • Ryan McMeeking

Third time in a row that I could not get a drive thru order. They do not speak or understand English. I tried to order a Bacon Deluxe, twice. No dice. Even the "manager" could not process my order. I speak English and expect to be served, in English. Good Riddance. More

  • Andrew Mazurkiewicz

My fiancé and I loved the spicy chicken, until last couple of weeks. We gave it a try again today once more but it was like half the size. Thin and dry, bun flat and soggy. Very disappointing . Cheaping out on the chicken? Unbelievable! Or is it these days …

  • ccc Aaa

My first time trying Wendy’s, and I had a great experience with the customer service here (A lady help me ordered, I asked for hot fries and she made sure to give me fresh, hot ones with really nice attitude) Wonderful experience, will come back next time. More

  • Jaydis Gawthorn

Always come here usually good until I'm coming off a shift I take there word for my food being in the bag come home to no large fry bye all means maybe I shouldn't of ordered the large but at the end of the day you took advantage of me at a

  • Jordan

I ordered a frosty burger and fries and then they forgot to add the frosty to the order but I got charged for it but didn’t receive it then when I go to complain I ask for it and got told that it wasn’t there so they couldn’t then I ask the

  • Eric Zegarski

Ordered a Baconator combo for lunch from the drive thru. When I unwrapped my Baconator I realised there was no bacon on the burger. You'd think it would be common sense not to forget the bacon on a sandwich that has it in the name See

  • Kosay Ehanek

Seriously consider firing the night manager. I used to work in fast food, I don't have high expectations and understand sometimes you can be tired. That's not what I saw when I went to this location last night. There was no one else in the

  • Heather Silverthorn

If there were fewer than 0 stars this store would get it. The manager, Sachin, was the rudest “manager” I have EVER met. We came in with a larger (10 person) order. That we had organized ahead of time to make it easier to distribute to our

  • Carrie Saamanen

I have been going to this Wendy's since I was a kid and it has really gone down hill. The place is absolutely filthy. We found Ants on the floor eating old food, tables were disgusting, just an overall mess. They do not have enough staff

  • Stephen Jackson

This location is a joke. No staff to serve customers in any efficient manner. The drive threw was insanely long so I went in and 10 people were waiting at the counter to be served by no one. Only 2 workers and they served the drive threw

  • Melissa Oliveira

This store should be shut down for a cleaning. Just left there and the floors are covered in sp much grease I could hardly walk safely, the washrooms as u wi see pictured are horrible and haven't been cleaned in which looks like months.

  • Annmarie verstraeten

Ordered some Burgers and fries combo. We got the bacon cheddar hamburger . The burger was very juicy, lettuce, tomatoes and onions were fresh and crispy. I would definitely love to go back if this is how it’s always made. Love a soft

  • Ricky Dang

Newly renovated restaurant, nice and tidy looking. However, looks like they ran out of budget because their drive thru system was untouched still looking like 20 years old. Precisely because of that, the staff has trouble hearing the

  • Gabrielle Chung

Went through the drive through to get frostys with my mum. at the speaker we ordered a small half peppermint half chocolate frosty (the staff member taking our order said they could mix the flavours), a medium half peppermint half

  • R Elisabete Brito

This is the worst Wendy’s experience I ever had. I order 5 meals and ALL 5 were wrong. Instead of hamburgers I got spicy fried spicy chicken. I asked please no cheese on hamburgers and the spicy chickens all had stinky cheese.

  • Emma G

First time going to Wendy's in years. After getting the order incorrect the first time, I found a curly black hair in my second burger. They did give a refund, but still disgusted to have found the hair in my food. More

  • Mike Richards

Baconator Burger was under cooked but the fries were overcooked so I guess it's a win if you like food poisoning. Will know later if I get it. Not very impressed. Staff were friendly enough but lacking in food More

  • Andria Hexx

A fairly big Wendy's with a large dining area that's usually pretty quiet. I usually get a junior bacon cheeseburger for a snack when I'm out & about, but their breakfast croissants are pretty good too.

  • Jim Halliday

Restaurant eating area was mostly clean. Absolutely no patrons at the time we arrived but there was still empty food containers and wrappers on several tables. The gentleman serving me on the cash was

  • Myra

We had a great experience in the drive-thru. The service was fast and order was all correct! I noticed they gave a good portion for the chilli cheese fries - I really appreciate that!

  • colin craig

This location has simply gone down hill over the last few years. The store is renovated but it appears to always be understaffed and so the quality,service and cleanliness has suffered greatly.

  • D Delapena

I order 2 things, double stacker and nuggets. Guess what the patty's were a few hours old... Like really? You guys made me wait to make fresh nuggets but give me an old burger.. More

  • dd delight

Very disappointed. The place is dirty, looks like they don't clean it. Floors are covered in, what looks like, grease, and slipped, almost falling. The bathrooms, wow, disgusting.

  • Mikey J

Never gave me all my food I ordered. I realized once I was home. Not the first time this has happened. Do not use this location horrible location. Upper James and rymal. More

  • Mary Kaus

The food was great. The young man at the window didn’t even say hello nothing not a word. We where never asked about our sides we wanted did not get straws or a spun. More

  • Alexander kobernyk

Sticky tables and floors my burger was wrapped up tight enough to crush the bread and although it was good it wasn't up to the same standard of other Wendy's I've visited

  • alayna runge

Fries were undercooked, nuggets were over cooked, my friend got scammed out of his frosty, customer service was rude and blunt and the over all atmosphere sucked. More

  • Norman

Slowest drive through EVER!!! I Had to explain to my boss why I took a longer than usual lunch. Fries are also consistently terrible at this location.

  • mike whhe

They only change there frying oil once a week frys look burnt and was told they were not it the oil that is dirty and was still served wow

  • Aloksingh Kshatriya

Very bad service, they didn’t even provided receipts so i can review them. Frauds. Atleast give receipts so people can send feedback. More

  • Don Z

Check your order before you drive away as it's frequently wrong. Did get a refund of the overcharge after driving back. More

  • Marko Praljak

One of the best Wendy’s I’ve eaten at. The staff was fast and polite and the food was 10/10.
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  • Bob Steele

Usually this location has hot food and correct orders. The orders were incorrect and the fries were cold.v More

  • Karen Jazz

No vegetarian burger, but the cobb slad with no bacon or chicken (extra egg) was very good.
Food:
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  • Kristina

Food is good, staff is friendly. Getting the food was a little slow in the drive thru
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  • Cindy Raymer

Fast service at the drive thru. Pleasant staff as well. All around great experience!
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  • wesley randell

Fries were super undercooked the service was terrible and they have no drink options
Food: 1…
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  • Marcel Camposilvan

Went in hoping to get a breakfast sandwich. But breakfast has ended.

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