Extremely disappointed, brought my car in for a basic alignment in December. TAKE YOUR CAR ELSEWHERE IF YOU VALUE TIME, MONEY and SAFETY!!!! Was quoted a reasonable price and it was a local business so I thought I would give it a chance for a simple job. Upon receiving initial quote and scheduling time, about one hour after I dropped off my car I got a call saying that they needed a unique part in order to align my front right tire. The additional service fee and part brought the total price from just over 100 to 300+. When asked, turns out the this basic adapter part was only a few dollars but they didn’t have it in stock and tacked on a ton of labor and service fee. My gut instinct was this was a major red flag but I gave them the benefit of the doubt since I had already invested all this time bringing my car in and took time off work. Few weeks later and whatever they did seems to have exacerbated the problem so the one tire is now VISIBLY JUTTING out. Will likely have to pay someone else to fix their mistake. I did reach out my text to give them a chance to make it right, but am hesitant to trust them with my vehicle. Not sure if they are competent to fix this or will try and surprise upcharge me again, likely will take elsewhere.

Needed some service on the 370z but I also needed to get a smog done for the first time since I’ve had it. I’ve got to say, car stuff is stressful and can be expensive, especially when you are trying out a new auto shop with uncertainty of everyone’s attitude and/or honesty but then you meet some real calm, and friendly fellas. This was probably the most un-intimidating, pleasant experience at a shop I’ve ever had and as a woman myself, it was cool to also see a woman (Alyssa) in the shop working on cars, taking their time with a thorough overview of the car, gathering photos and useful notes/information that I wasn’t aware of or expecting. Had a plan to get a few things done *alignment, wheel/tire balance, smog, and belt replacement* but I wasn’t sure if everything would go smoothly, however Ben, Justin and Alyssa went above and beyond to make sure things did go smoothly, where it seems that kind of effort and helpfulness just isn’t as common at a lot of places. I appreciate what you guys do and the work and care you guys provided to my car. Feels way better to drive and I’ll be calling for another appointment soon, thank you thank you!

My experience with Wentworth Auto has been unparalleled to any other mechanic shop I have ever taken my car to. From the very beginning Justin and Ben were very helpful and listened to all my concerns and were very knowledgeable in their responses. I bought a used car without knowing any previous maintenance history and they not only addressed my main issue but completed an inspection of the entire vehicle. I received a detailed list with pictures describing future service recommendations and ranked them in terms of priority. This level of transparency and customer service is something I have never experienced at a mechanic before and I will be recommending all future business to their shop with confidence. Not to mention the M&M’s they included when I picked up the car!! Thank you Justin and Ben for the fantastic experience!

I’ve used wentworth a few times to service my truck in the past. This time I had a crank no start issue with my duramax diesel. Not sure if they’re that familiar with diesels but this time they were terrible. At first they called and said they didn’t know what the problem was but they though maybe it could be the fuel filter housing leaking internally. They said that was $800 to replace. Which seemed odd because the part is only a $120 part and not that difficult to replace. I didn’t think that was possible so I asked them to keep troubleshooting it. The next day they said we think the fuel pump which is under the intake manifold was bad. They said that was $3300 to replace. I ended up taking the truck back and troubleshooting it myself. Turns out it was a $5 piece of fuel line that was dry rotted and letting air in.

Been going here for a while. I trust them to do a great job, which they always do and they have great prices. The owner and staff are all friendly and knowledgable. Just came in for a smog check and was in and out pretty in a reasonable time. Just got my car out of the shop again. My starter died on me at the grocery store. They were able to get me in the next day and once again, they did an excellent job. I highly recommend this place for all your services. Just got my car back again, 8-15-23. Had several things fixed. I took my car in this morning. Didn't think I'd get it back so soon. They had all the parts ordered ahead of time. Got my car back in like 4.5 hours. Really appreciated it. I highly recommend them. I've been going there for quite a while and have gotten nothing but great service and prices.

Great family owned business. My agency has been taking our fleet vehicles to this location for years. Great work! The owner and staff are awesome! Something that is extremely above and beyond is the owner understands my extreme fear of Lyfts, which is used as a 'shuttle service'. The owner takes time out of his busy day to personally do a drop off and pick up to my office location. It's cool because you get to know these folks on another level. This place is just awesome! And they make cookies every morning for their customers, they have sodas coffee ☕️, tea and the newspaper while you wait. Again, such a great business! Thanks everyone!

Wentworth Auto took care of everything for me in great time. The communication is amazing, I love the texting system and the fact that everything is laid out on your phone and you choose wht to get fixed rather than having the pressure of someone telling you. Man, the employee who helped me, was very detailed in explaining what i needed and why, the things i can hold off on and when i will need them, and never made me feel like i was pushed to get a repair. This is definitely going to be my go to stop. Great to know they do SMOG checks and tires as well. Seems like you can get everything done there and the prices were great!

I picked this repair shop based on previous Google reviews. I was a little concerned at first with the cost of the initial inspection and then the cost of the brake repair. After completing the brake repair, the inspection cost was absorbed into the total cost which was very fair. The service was fast and the communication process was definitely impressive. I will definitely use them again for future repairs. As for the quality of the work, I will need to do a separate review in a few weeks to give a true review. Thank you for completing the work so quickly!

My vehicle needed thorough checking and maintenance. Having moved to San Diego recently, I had asked for recommendations. Wentworth Automotive was the first referral. I checked their reviews and found most favorable. Maintaining positive, reputable reviews for 20+ years speaks volumes. I appreciated the detailed, color-coded maintenance overview and associated costs for each. Everyone was so friendly, and their shuttle service is definitely a welcomed plus.

We are taking our company vehicles here after the dealer did us wrong one final time. This is a small but capable shop, so you get attentive and thorough service, both as a customer and for your vehicle. I am taking another one of our vehicles down there tomorrow for an oil change and inspection. I know it will done competently and I will be informed through the entire process if they have found any other issues that may need attention.

The technician is very profesional!. They know exactly what they are doing. The service is outstanding!. Friendly environment. Very friendly environment, which it’s a great experience when to take your car for a repair, most places aren’t as welcoming. This place is welcoming. Good overall repair and laboring prices as well!.

Very friendly staff, kept me up to date with the maintenance process and let me honestly know exactly what's needed and what could wait for preventative maintenance. Fair prices and when additional work was required they did the work without charging any additional costs. Will definitely be going back.

These guys are great, I feel a loyalty to them here in San Diego because they’ve done great work and give good customer service. I appreciate the personalized check-in texts for upcoming vehicle needs and appointments. Great team, I’ve had multiple appointments with them. Highly recommend.

I run a plumbing business and need my truck to stay on the road so I can service my customers. Wentworth Automotive was able to run a diagnostic on my truck quickly and efficiently to get me back on the road right away. Excellent service from great people. Highly recommend!

My car started having battery issues and suddenly lost power steering. I called and took it in the next day. Everyone was super friendly and professional. I got updated Every step of the way and got everything back better than it went it. I will absolutely go here again

Excellent service from beginning to end. Work was done as promised. I love the text estimates, and the ability to ok work from text. You can trust this place :) Oh, and the note and m&ms left in the car makes you feel taken care of! Thank you Ben and crew!

Appointment was made quickly and work was completed earlier than expected. I own a 15 year old GMC Sierra 2500 HD, diesel and will be going to Wentworth for any repair needs for as long as I own this truck. Great customer service and repair work!!!

Wonderful website and service portal which made it easy to book services and later approve/decline repair. The staff was incredibly welcoming, helpful, and kept me informed. Excellent service and repair with a quick turnaround. Thank you all!

Took my Mustang Mach1 to Diagnose my Battery and smog for DMV. I paid $1000.00. Went to Wentworth to pick up my Mustang and changed my fuel pump and told me to tow your car home because it my blowup. Repair and cost $1000.00. Called Triple

Great service, friendly and professional. I brought my truck in thinking it needed wheel bearing replacements but I was informed they were fine. These guys could have charged me for a preemptive repair but chose to be honest.

The service was professional and prompt. I got a call to explain the problems and they gave me enough information so that I could determine which services to pursue. I am happy with the results. I will use them again.

Excellent service! Honest guys who actually tell you if you do not need something done as much as if you do! Unheard of honesty in the auto repair business. Only guys we use in San Diego! Thanks to Man @ Wentworth!

Great customer servic. I really appreciated the communication while the car was being worked on. I really enjoyed the online payment estimates and inspection results that I could download. I recommend them.

I always go to Wentworth for the maintenance of my vehicles. They are always very efficient and I appreciate the friendly environment. They are very knowledgeable and I trust them. Thank you Wentworth.

Always a good experience at Wentworth Automotive. The auto service and customer service is excellent with competitive prices. I would definitely recommend people to come here.

I’ve taken my cars to Wentworth for 8years now. They are the best. Justin, Ben and crew have always taken care of me like I was family. I wouldn’t take my cars anywhere else.

Best auto service around. The guys at Wentworth keep our company employees safe on the roads with expert services and repairs. Thanks to Justin, Ben and the great technicians

The gentlemen who own, manage, or work at Wentworth Automotive are both professional and honest. Furthermore, they are extremely competent. Very happy with their work.

I’ve been coming here for years, through 2 vehicles. So much better than a dealership and the customer service is above and beyond. Highly recommend!

Great efficient service with complimentary shuttle out and back to the shop. Took care of my eco diesel perfectly and no crazy upselling or anything.

Friendly staff! Have been going here for many years and always satisfied with the service. Shout out to Jason for always helping me out.

Called on Wednesday to get an appointment the next day and they were able to get me in. They completed the work in a couple of hours .

Very friendly and helpful staff. They got me in quickly and talked me through the services my car needed. Would absolutely go back.

Wentworth automotive is always pleasant, reliable and professional. They service all of our vehicles and we trust them like family.

Amazing service. Got me everything I needed with catalytic converter shield instalation with how thefts of those are these days.

Everything about the experience was top notch from a customer service aspe.ct. They were prompt, friendly, and knowledgeable

I've had some top-notch experiences with Wentworth and they now have my full loyalty and business. Highly recommend!

Today was my first visit. The service was exceptional. When my car needs attention, I will bring it here.

I have been going to Wentworth Automotive for number of years now always 100% happy with my service

I've had my car serviced here many times and every time has been a great experience!