I paid for a 3 seater Z couch to West Coast Modern LA during Covid 2020-21. Which would excuse some of these complaints somewhat. The color vinyl choices were limited. We picked our favorite. I requested the back cushions be made 2-3 inches higher bc we are tall family and my parent had a house full of MCM. I did this by text and email. They never clarified that the bottom cushions were not reversible due to being vinyl in their Etsy ad or in communication. After settling on a color we wanted it was also discontinued. Then told this vinyl material can’t be shipped due Covid. Had sold our couch. We went round and round on the same color searches. The samples photos were confusing and had fat fingers pointing with nail polish that covered the samples. It was frustrating and distracting. Again we are looking at photos and it was discontinued. We finally picked one by default. The couch was delivered by a man that flipped the couch to show the frame top and underneath etc. It looked fine so we accepted. We did not inspect it with a magnifier. I measured back cushions and we’re not higher as I requested. The bottom ones were not reversible. I requested new ones and at first told they would replace all. I thought that if this is so I could choose another color. After numerous searches we settled for the old color. Then they said would only remake make the back cushions higher. I reminded them by email and texts for another year and they ghosted me. We rarely sat on the couch or entertain. We both don’t sit there bc both have recliners. We had a friend come over in 2022 and sat on the couch and it collapsed. He weighed about 240lbs 6ft. My husband connected the arm and couch back together. About 2 weeks later our son 6 ft 220lbs and 4yr 30lbs granddaughter sat and the couch and it collapsed again. Husband flipped it over and a nail had split. It was not properly or accurately nailed. We contacted West Coast complaining of ghosting and this new compromise. They only offered to make the back cushions higher. My engineer mechanic-husband knew said he could repair it after they declined to do it. Now we are stuck with a flawed impaired couch frame and can’t sell as gently used couch that it is. Our $1300 couch is worth about $300 if I want a replacement couch. We are very disappointed in their inept lackadaisical service and quality control carpenters frame technicians.

DO NOT order from this shop. The couch I purchased never arrived. I ordered a sofa in early February 2022 with expected delivery of early April 2022. End of March, Luis contacts me saying the sofa is ready to ship. He said it was picked up by a shipping agent at the beginning of April. Luis did not provide a tracking number once it was picked up by that agent. By mid April, the couch had not arrived. 3rd week in April, I contacted Luis and he said the shipping agent did not have any foreseeable plans of dropping off my couch, even though they had apparently picked it up from his shop in Los Angeles 3 weeks prior. I wasted months on this and Luis wasn't even interested in trying to figure out what happened with the shipping agent. No effort made to coordinate a new shipping agent, call me to discuss other options, etc. Utterly disappointed and a complete waste of my time. I'm now back to square one with finding a new couch where other companies have even longer lead times. I should have gone with a different company from the beginning.

What a GREAT experience!! Our vanity turned out beautiful! We wanted two sinks but needed the smaller 60” vanity. Luis allowed us to see some vanities mid-build to help us with the decisions. The turn around was VERY quick and it’s perfect. We’ll be back since we fell in love with the entire shop (LA) If you ever get the chance, stop by the store. Amazing finds and just really nice people! Can’t wait to go visit the in-laws in the desert so we can check out their other store! *60” Brasilia style, double sinks, maple, brass pulls*

I contacted Luis about customizing the fabric on their custom curved cloud sofa. The whole process was seamless. Since I wasn't able to view the sofa in person Luis send me a video of someone sitting on the sofa to better gauge firmness of the cushions. Everything was completed and delivered on time. I'm in the process of inquiring about ordering another piece because I was so happy the the process and the end result. We're in the process of moving but will add a photo as soon as I can.

I recently commissioned a custom “James” pearsall style couch to be made. I could not be more satisfied and I cannot give enough praise for the quality. The craftsmanship is top notch and the materials used are top notch. I am beyond satisfied with the sofa I ordered and will definitely buy another piece. Give this place a try you will not be disappointed. -Abe

I have bought several items from WCMLA and am enjoying them all immensely! The style combined with quality materials and workmanship will last as long as I’m around. These are made in Los Angeles. So nice to get great furniture made in the USA. Alex in the Palm Springs store has provided outstanding service and attitude. I highly recommend West Coast Modern LA

I'm so incredibly impressed with the selection. Every single piece of furniture is gorgeous and in fantastic condition. The prices are also very reasonable. I'm so grateful to Luis for his patience and flexibility in helping me pick a desk. He went above and beyond to work with my budget and needs. Now I have the desk of my dreams. Thank you again!

Great experience working with Luis , I love my “Dempsey curved sectional”. Everything I was finding online was oversized and bulky.The quality, proportions and fabrics on this sectional is true to original vintage ones. The lead time was reasonable and the shipping company was great. I will be back for a credenza and coffee table. Thank you !

We love our new couch. I was trying to find the perfect couch for a while until I heard about West Coast Modern LA. They were able to customise the couch to our exact needs without making it much more expensive. the customer service is great and the quality of the couch is amazing. Honestly, you get so much more for your money at this place!

All of the positive reviews led us to the West Coast Modern showroom in PS. Met with Alex to customize a corner sectional.and coffee/end tables. They were delivered on schedule (six weeks) during Covid which is rare. The quality and craftsmanship of the furniture is stunning! We couldn’t be happier - Thanks!

Very strange mid century furniture store. When we arrived we were the only ones there, and the owner followed us around the entire time. Oddities everywhere like used coffee cups and food wrappers. Some areas were blocked off and piled high with furniture. We felt so uncomfortable that we left.

This is my FAVORITE place to shop! I have purchased unique pieces, as well as had Luis make me a beautiful custom Mid Mod piece to fit perfectly where I needed it! The customer service is beyond wonderful, and the prices are extremely reasonable for the quality!

This place is amazing, the personal is very nice and professional. They have ASWOME art work, furniture mid century, and variety of different colors, and designs. Love it!!!!!

Dishonest, don't waste your time. All their furniture is fake replicas and they aren't in good shape. They're all dirty, fading and cheap. What they call "new" is dirty junk.

Personalized service and truly amazing Brazilia style console created to my exact specifications and at a very competitive price. Highest possible recommendation.

Just checked out west coast modern LA. They have a great selection of mid century furniture at fair prices. The staff is also cool.

great HUGE! versatile furniture selection, very helpful and knowledgeable people, got free delivery on my credenza!

Exceptional service and delivery. I love my couch and Luis was a pleasure to do business with. High quality. A+

visited in Nov, friendly and helpful guys.... great items and well worth a visit .... fish4junk.co.uk

Great selection. Everything in great condition. Helpful staff, thanks Luis! Will discount for cash

Great selection, great prices, and amazing customer service.

Amazing stuff and great staff very recommend

Beautiful furniture. Kind staff.

Never know what you'll find.

Great selection, great guys!

Los mejores muebles

Hola buenas tardes

Tooooo expensive