I recently visited this pub that I found to be a great spot to unwind with friends after a long day. The pub had a lot of things going for it, including a nice outdoor seating area, friendly staff, spacious interior, delicious food, and a lively atmosphere. One of the things that stood out about the pub was the outdoor seating area. The seating was comfortable, and there were plenty of tables and chairs available. Additionally, the staff were attentive and made sure that our orders were taken promptly. The pub's interior was also spacious, with plenty of seating available both indoors and outdoors. Despite being busy, it never felt overcrowded or claustrophobic. The decor was stylish and modern, creating a welcoming and comfortable atmosphere. The food at the pub was excellent. We ordered a few different dishes to share, and everything was delicious. The menu was varied, with a good selection of classic pub fare and more contemporary options. The portions were generous, and the prices were reasonable. The staff were friendly and welcoming, creating a warm and inviting atmosphere. They were attentive without being intrusive, and they always made sure that we had everything we needed. Overall, I would highly recommend this pub to anyone looking for a vibrant and busy spot to enjoy good food, drinks, and company. The outdoor seating, friendly staff, and spacious interior make it a great spot for groups of all sizes, and the delicious food and lively atmosphere are sure to make it a favorite among pub-goers.

Sunday lunch was pretty reasonable...big Yorkshire pudding, nice slice of beef. I would've liked a little more meat and much more veggies. The veggies were lovely, but only a small spoonful of each. At £20 for the beef, I feel that an extra spoonful of veg wouldn't be too much to ask for. The major let down was the service. We had booked ahead and arrived on time at 13.15. Although there were free tables, the team seemed to struggle to seat us so we were left waiting for about 5 minutes before being sent upstairs where we had to wait again before being pointed to one if the many vacant tables which did not have a reserved sign on. We took a quick look at the menu and went straight back to order only to be told that the kitchen weren't taking any orders and that it might be a 20 minute wait...but he couldn't be sure. No reason was given or real apology. After about 15 minutes were were told we could now order and the food then arrived within 20 minutes. We don't mind a bit if a wait, but would have appreciated a bit more customer service and communication. Maybe telling us when we arrive that there are problems, or offering to take the order and put it through when he could or even just to call us over so we wouldn't have to queue again but we had to ask to be told when we could order. Shame that this really made us feel unwelcome.
Service: 2
Location: 3

Westow House resides in a gorgeous hilltop location of Crystal Palace with a beautiful view of Crystal Palace Park. The pub is spacious with plenty of cosy seating, courteous staff, and delicious food and drink. The pub's landlord Dan is a very friendly gentleman who's always warm and welcoming to guests. His chef offers a wonderful assortment of dinner menu options that always satisfy my appetite. I cannot recommend this pub enough. You will be happy you stopped in.
Travel group
Family
Rooms: 5
Service: 5
Location: 5
Food & drinks
The food and drinks available at Westow House are delicious. Their chef keeps a fabulous menu of delicious dinner options that I always enjoy. I cannot recommend eating here enough!
Hotel highlights
Luxury, Great view, Romantic, Quiet, Kid-friendly, Great value

Easter Sunday Lunch was a delight. There was a nice atmosphere. We were seated in the library which had doors opening onto the outdoor seating area. We are a family of four and all chose different roasts which were tasty plentiful and well cooked with offers of extra gravy, plenty of vegetables lovely roasties. The staff were quick and responsive, the manager was on the ball but lovely and kind to our 7 year old. The pub had paid for a fantastic person to come and face paint which was free to us as a family. Really nice touch. Would definitely recommend, nice and close to Crystal Park and caravan site. We will be back!
Trip type
Vacation
Travel group
Family
Service: 5
Location: 5
Hotel highlights
Great value

Chose to stay here over the unappealing travel lodge - Sunday/Monday deal found on the website. The booking, check in all smooth and professional for a very busy Easter Sunday. I’ve stayed in many terrible hotel rooms but this was very clean, well decorated and tucked away on top floor. There are several flights of stairs but even I could manage with some disability and probably very good for me. There is parking at nearby Sainsbury but we used the pretty safe streets as we know the area. Very close to the station and the park. You are in the heart of the Crystal Palace Triangle with lots of eateries and an Everyman Theatre. But for me, the staff were really helpful and impressive.
Rooms: 5
Service: 5
Location: 5

Managed to snag the last room over the Easter weekend. The staff were really welcoming and the atmosphere was very chill. I also had dinner there. I had the fish and chips and it was amazing. Would highly recommend a vist.
Trip type
Vacation
Travel group
Couple
Rooms: 5
Service: 5
Location: 5
Rooms
Room was very nice. Twin room at the top of the building (no lift) was just what we needed. The beds were comfy and a decent sized bathroom. The only thing of note is if you are a shorter person getting into the very deep bath can be tricky but they do provide a bathmat.
Hotel highlights
Luxury, Great view, Romantic, Great value

Ambience is great as ever. I tried the "pubdesking", which was quite nice. It was just a pity that both the website and confirmation email state that an after-work pint is included in the £15 fee. However, when asking about this at the pub, it was mentioned that this was not the case and that I would need to pay £4 extra. When I mentioned that this was not completely fair compared to what is offered online, the staff member got offended and seemed to be very uninterested in communicating this to his manager. This was a real unfortunate ending of quite a nice day. I feel that this does make the pubdesking offer less attractive.

I really love this pub… it’s in an excellent location with great transport links - Crystal Palace station 5 minutes walk, Gypsy Hill station 10-15 minutes walk and a good choice of buses. The food is a little pricey but well worth it! Excellent choice of spirits, beers/ales, cocktails and soft drinks. They have private function rooms for hire and you can bring a wireless speaker for music if you desire. As it is a public house children have to be off the premises at 9pm due to licensing. I would wholeheartedly recommend this venue.
Rooms: 5
Service: 5
Location: 5

Brilliant pub, love coming here on Sundays, brilliant roast that my whole family love. When i do come on weekdays (rarely) I always feel accompanied by Brandon ou who make my family feel loved at all times. I love this pub and I will carry on coming here. Highly recommend. See you guys soon!
Trip type
Vacation
Travel group
Family
Service: 5
Location: 5
Nearby activities
Crystal Palace park for the young ones and loads of 2nd hand shops for good for furniture
Safety
No dodgy folks
Food & drinks
Only had a portion of chips but were 9/10

Such a lovely establishment. My partner and I stayed here recently and everything was tip top. The rooms were well furnished and the public house downstairs was bustling with good cheer. We ate there on many an occasion and found the food to be of the highest quality and teaming with flavour. Please pass my compliments to the chef. All round a perfect stay, thank you to Dan and the team for looking after us so well. Yours truly Thomas Richards
Travel group
Family
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Luxury

Had my family Christmas gathering here and we had our own private room, which was great. Had a mix up with our food order but the manageress sorted out promptly which turned what could have been a very bad experience into a great one! when the food did finally arrive it was definitely worth the wait! lovely food!! (i had the burger ) Great staff, great customer service and lovely atmosphere. The young guy behind the bar was brilliant too I will definitely be back again. Thank you Westow House for being so accommodating! I highly recommend!

Good quizzes and friendly staff. Lots of space, good beers on tap and always get a table. That said, >£15 for a very small vegan burger and fries and not much else feels like robbery and is probably 80%+ margin for them. Could throw some onion rings, double up the small burger patty or add more vegan cheese to beef it up to a regular burger size/fillingness. I shouldn't be hungry again an hour or two later for a pub burger
Travel group
Friends
Service: 4
Location: 4

The room was nice. I dont think the room had been hoovered, there was someone else's hair all over the bathroom floor. Bathroom otherwise was clean. Bed was comfortable. The traffic noise is pretty constant throughout the night. Selection of tea and coffee. I didn't eat downstairs or interact with many staff. But the place is good value for Crystal Palace. As a solo traveller I felt safe.
Travel group
Solo
Rooms: 3
Service: 3
Location: 3

Nice pub and hotel! Location is great. Only downside is single glazed windows mean the room was chilly, especially the tiled floor. Also a little noisy in the evenings so rooms on the back are better for this. Lovely decor and facilities. Breakfast was good, but service was a little slow! Pub is super busy in the evenings!
Trip type
Vacation
Travel group
Couple
Rooms: 4
Service: 5
Location: 5
Hotel highlights
Great view

Room wasn't cleaned throughout my whole stay. AC was broken, it was absolutely boiling so barely slept for two nights. It didn't get fixed and I wasn't offered another room. Not a great experience. Food at the pub is nothing special. Beds are comfy and rooms are stylish but missing essential things like a wardrobe and mirror. Overpriced in my view.
Trip type
Vacation
Travel group
Family
Rooms: 3
Service: 2
Location: 5

Great stay would return again. Rooms are good size and comfortable. Decor was nice too. Bathroom was great with powerful hot shower. Toiletries too. Only downside was our room was adjacent to a large extractor outlet, which was noisy 247 so if a light sleeper you would need earplugs. Can’t comment on the pub itself for this trip but have been in the past for quiz and Christmas carols and has always been great!

Great place for food and drink reasonably priced and fast service we stopped in before a gig on a busy Saturday and were seated quickly, great range on the menu and good range of non alcoholic beers. Friendly service and happy to make changes to our orders. Right next to crystal palace park so great location too
Trip type
Vacation
Travel group
Couple
Service: 5
Location: 5

Disappointed with my room. Whilst it was clean, the quality of the bedding and mattress was poor. Stains on the duvet and pillow cases, did not fill me with confidence. The carpet and general quality of the furniture in the room was not great.
Trip type
Business
Travel group
Solo
Rooms: 1
Service: 4
Location: 4
Rooms
Needs a refresh. Dated.

I didn't stay in any rooms but had a drink. The atmosphere is welcoming. The staff are nice. At the time they hadn't had the full menu of drinks as delivery issues. The bar could be made a bit larger as people tend to stay at the bar drinking and taking the space. Otherwise nice pub.
Trip type
Vacation
Travel group
Couple
Service: 4
Location: 5

We had a really nice meal here,the restaurant is at the back of the pub,& is really nice & cozy atmosphere,with attentitive staff & the food was really nice. We went for a roast dinner but sadly when we went they had sold out but the fish & chips was really nice & enjoyable
Trip type
Vacation
Travel group
Couple
Service: 5
Location: 5

Good for a Saturday lunch with a healthy selection of meals. Had the burger with chips and extra bacon, definitely a safe pick and tasted great. Pub looks good with a nice feel to it, Seating is good inside and out. Only thing I would say was annoying was you could only order drinks using the qr code, you had to go to the bar to order food.

Family & friends visit. Food was good, decent portions. The gravy was too full on. Flavour was okay. Desserts menu not enough choice but what was on offer was good. Bit over priced definately a treat. Would recomend! Quite busy which is a plus. Well done Westow.
Travel group
Family
Service: 5
Location: 5

really unhappy that food has to be reserved on Sunday. If there is no booking, no food. Had no crisps as well. No outside food allowed while drinking. We came in at 2pm not after 8pm as you mentioned.
Trip type
Business
Travel group
Friends
Rooms: 1
Service: 1
Location: 5

Fantastic to get use of the upstairs function room for my son's bday party. What a space. Phoebe and the rest of the staff were excellent as always. We followed up with lunch and myself and the wider family all enjoyed our excellent roast dinners. Thanks for helping to make the day go so smoothly!

I’m local and usually love to go there to eat and having a pint. But tonight I ordered a Burger as usual which for me was always the best I had but guys what happened?! The quality and presentation went really down and the price went up. Definitely is not a £15.50 for what a got. Disappointed.

Nice pub. Everything well presented. Nothing not to like really. Beers good, staff nice. Have only had the sandwiches but they were great. Refreshingly inexpensive. Great place to meet someone.
Trip type
Business
Travel group
Solo
Service: 4
Location: 5

Very pleasant staff and very good service. Alas the lager and food were not to my liking. Nonetheless the customers seemed to really enjoy the food and drink. Sorry but not my cup of tea.
Travel group
Family
Service: 5
Location: 4
Hotel highlights
Kid-friendly

I love this pub and the drink selection here is great - Guinness and aspalls, perfect. But the ladies toilets smell absolutely disgusting. It's every single time we come in and as locals that's often. There's something seriously wrong with their plumbing, please get it sorted. More

A special Family meal & drinks at a great location, very friendly and helpful staff, and a great meal, service was 10 out of 10, food was perfect, There is somewhere to smoke, but it is open to the elements, which could be improved.
Service: 5
Location: 5

Great pub on the top of Crystal palace park, decent food, good choice of drinks and locally produced choices too! Service can be a little slow sometimes but they are very good with customers either way!
Travel group
Friends
Service: 4
Location: 5

To get a hotel at this price and find it so nice was a real joy. I don’t want to tell them but they could put the prices up and I would still come!
Trip type
Business
Travel group
Solo
Rooms: 5
Service: 5
Location: 5

We stayed for 2 nights. The room was lovely , clean and warm. All staff polite and friendly.
Trip type
Vacation
Travel group
Family
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Great view, Great value

Bad experience! Went here today for a Sunday roast as a group of x8 adults…very disappointing. Upon arrival my partner asked if the football was being shown (as it usually is), he was told rather aggressively by the manager that they don’t

Staff was nice. This is a nice small peaceful hotel & pub. The rooms are clean and nice. My only gripe is that it was hot like a sauna in the room and bathroom. My sister warmed a croissant in the bathroom for like 10 minutes. That's how

Awesome service from Nick and Steve today! They were very accommodating. The food at the restaurant was delicious we had the burger and the chicken bites :)
Travel group
Friends
Rooms: 5
Service: 5
Location: 5

Great spot for a pint when the sun is shining, a large outdoor area. Large selection of beers on draft. Shame the lunch is a let down. The ham sandwich with chips was £10 and lacking in ham.
Service: 3
Location: 5

The upstairs area is lovely, staff were very helpful & polite & well presented, really happy with the service overall.
Trip type
Business
Travel group
Friends
Rooms: 4
Service: 5
Location: 5

Lovely place with great space outside and although I didn't eat there it was certainly very popular for groups/ families for food
Travel group
Friends
Hotel highlights
Great view, Kid-friendly, Great value

Ellie was absolutely amazing! We came for my birthday weekend and had the absolute best time. Thank you so much. Would 100% recommend.
Travel group
Friends
Rooms: 5
Service: 5
Location: 5

Came here for lunch on our way to South facing festival at crystal palace Park. Great pub and atmosphere, food was really nice and good sized portions
Travel group
Friends
Service: 5
Location: 5

Ive live SE forever pass this pub so many times. I went on a Poetry evening last month had a fab time. Love love the pub will definitely go back drinks and food.
Rooms: 4
Service: 4
Location: 4

Terrible service, waiving my hand about for nearly 20 minutes to get a beer. Then tried ordering food via a QR code, only for it to report that ordering had finished, last time I visit this den of tardiness. More

Ideal place for young children with their parents. Nice setting. Lovely chilled beer.
Trip type
Vacation
Travel group
Family
Service: 5
Location: 5
Hotel highlights
Kid-friendly

Huge place with rooms above, big beer garden. Well furnished with nice staff (sometimes they hand out free samples of ale and cider) Well located and we'll worth visiting
Service: 5
Location: 5

A busy pub but with plenty of seating available. A good range of beers on tap and the burgers were especially good.
Trip type
Vacation
Travel group
Friends
Service: 4
Location: 4

One of the nicest places I have been to food was gorgeous staff very friendly and helpful defo recommended for the hole family including kids.
Travel group
Family
Service: 5
Location: 5

Lovely pub to dine in, and has been almost been a landmark in Crystal Palace for the amount of time it's stood.
Travel group
Family
Rooms: 4
Service: 4
Location: 5

Family friendly pub at the CP triangle across from the park and main bus terminal. Great pub food at reasonable prices, friendly and attentive staff too
Service: 4
Location: 4

The room was small but it was clean and more than adequate for the 4 day stay. The pub and food was great and the location was perfect.
Rooms: 4
Service: 4
Location: 5

Always have loved this pub to drink in. Went for food today and the customer service was A+ Great atmosphere
Travel group
Couple
Rooms: 5
Service: 5
Location: 5

Staff super friendly and helpful. Wasn’t sure which white wine to get, bar stuff knew by my description what flavours I liked and recommended one. Great atmosphere, definitely go back.

Had an excellent Christmas party last night. Great food , very well made cocktails and fantastic service… thanks so much Ellie
Rooms: 5
Service: 5
Location: 5

After an initial bad experience, Phoebe resolved the problem with another date booked. I couldn't fault the service or Phoebe. A great evening ☺️
Service: 5
Location: 5

Great little pub, restaurant and hotel. Stayed in the hotel recently for a local festival. Clean and tidy, highly recommend.
Rooms: 5
Service: 5
Location: 5

Very busy but didn't have to wait long at the bar. Friendly and professional service plus Aspalls on tap.
Travel group
Friends
Service: 4
Location: 4

Excellent service! plant based burger was a bit of a let down. Great pub overall and fantastic team.
Travel group
Couple
Service: 5
Location: 5

Great local pub, lot of space, great selection of drinks and food and always busy. Friendly staff.
Rooms: 5
Service: 5
Location: 5

Very dog friendly which is a plus. Spacious seating. Great location for a buzz of energy, people watching and catching up with friends.

Great pub in the Palace, staff are great and the place is really well run. Food is good, if a little pricey but overall deffo worth a visit

Nice spacious pub with good outdoor space at the front. Large selection of drinks and good food, definitely worth a visit if in the area

Very nice pub. Good outdoor area to enjoy a drink. Reasonably priced.
Travel group
Friends
Service: 4
Location: 4

Nice vibe, good selection of cocktails and food is nice. Had the calamari and truffle fries; both of which I’d recommend.

We’re still eating the roast but just to emphasise how damn good the roast is here. Me and the ladies are blown away!

Advertised as showing all rugby World Cup matches, but neglected to mention they would all be silent. Waste of a trip.

Friendly staff. Ok ish wine. Filthy toilet but food. Was awesome. Homemade burger very filling crispy chips …

Great atmosphere very busy but served fairly quickly. Sunday roast looks good we might come to check that out

Great outdoor space, nice food, and nice drinks on tap. Would recommend the mango and rhubarb cider! More

Very elegant up-market pub in Crystal Palace, with friendly and helpful staff
Trip type…
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Great rooms, great pub and even better service always.
Trip type
Vacatio…
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Outstanding fish and chips, good beers and service.
Service: 5…
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