WingsUp! Hamilton - Upper Wellington

531 reviews

535 Upper Wellington St, Hamilton, ON L9A 3P7, Canada

www.wingsup.com

+19053888886

About

WingsUp! Hamilton - Upper Wellington is a Chicken restaurant located at 535 Upper Wellington St, Hamilton, ON L9A 3P7, Canada. It has received 531 reviews with an average rating of 3.9 stars.

Photos

Hours

Monday11AM-12AM
Tuesday11AM-12AM
Wednesday11AM-1AM
Thursday11AM-2AM
Friday11AM-2AM
Saturday11AM-1AM
Sunday11AM-12AM

F.A.Q

Frequently Asked Questions

  • The address of WingsUp! Hamilton - Upper Wellington: 535 Upper Wellington St, Hamilton, ON L9A 3P7, Canada

  • WingsUp! Hamilton - Upper Wellington has 3.9 stars from 531 reviews

  • Chicken restaurant

  • "Normally my service from this restaurant is perfect but my issue tonight was with the fellow delivering"

    "Well I must say not too sure what other customers are complaining about"

    "WingsUp! Restaurants had posted about their 5lb wing deal and to try 5 different flavours"

    "I refuse to order from this location ever again"

    "Finally tried this place as it is close by"

Reviews

  • Sarah Joy

Normally my service from this restaurant is perfect but my issue tonight was with the fellow delivering. My family member went to pay for wings at the door and the debit machine went to print up a receipt and couldn’t due to lack of paper. He then told her that he would have to go to the car to get more paper to print. I had a bad feeling at this point so while he got the paper I got my family member to check her bank account online and the transaction went through. So when he came back to the door to do a second transaction and not just print up the receipt I knew he was trying to rip her off. I have got delivery from this place for years and never felt as cheated as I did tonight. I don’t know who this driver is but he reeked of cigarette smoke and he tries to rip people off. My friend owns a restaurant so I asked her about how the machines print up after they run out of paper and she said you just print out the last receipt to see that the payment has been processed. I did contact this location to make them aware of this issue but now I have lost my trust. She would have been charged $60 for 1lb meal deal of wings and 2 cans of pop. In response to your reply WingsUp, no second charge was done as I caught it before it was going to happen as the bank account was checked before he came back to the door to initiate a second transaction. I informed the driver it already went through. The correct amount has been charged. I understand mistakes happen and I am glad to know he is being trained now.

  • jenn pacsai

Well I must say not too sure what other customers are complaining about. I had ordered about 60 bucks of food as we hadn't tried it yet and everyone wanted something different. Food was to be here at 740pm . It was 754 I called to inquire where our food was, they told me it's on my porch I asked when did it get dropped off he said the driver said 5 mins ago. I said alright if it's cold theres gonna be something done. The agent said of course no problem. I checked andnlow n behold my neighbour was outfront n said she seen it got dropped off about 15 to 20 mins prior and when I checked the food it was ALL COLD. Called back let the gentleman know and he said no problem give me a bit of time to get it all made for you and sent out to you at no cost... I said sure no problem, he apologized it was a new driver . Understandable. I truly would like to thank the store for being on top of customer satisfaction. The food was great, well what u would expect for the price .. it's not the keg guys! definitely will be ordering from here from now on red rockets has lost our service and we usually do wing night twice a month minimum .. the other company lacks customer service skills, and their food has gone downhill over the yrs... wings up is our go to now, and we have recommended them to our neighbours, friends and family ..great job

  • Melissa Kelly

WingsUp! Restaurants had posted about their 5lb wing deal and to try 5 different flavours. I commented on the post, and said I wish I could have enough wings to try each flavour. I mean, think about it... how often do you rely on your 'old faithful' choice of medium or hot or honey garlic? I know I do! Anyway, a while later, I got a DM from WingsUp and they said they would try and work this out for me! I talked with Vitul who owns WingsUp! on Upper Wellington (my local WingsUp! Restaurant), and they were able to accomodate this random request! 5lbs of wings in 16 different flavours later... The wings are always great - did you know you can order mostly flats (my prefered choice) or mostly drums? And the customer service was great. The opportunity to try different flavours even changed my future orders. WingsUp may be a chain, but they are owned by local people. And when they offer to make a small idea come to fruition, it just adds to my reason to go back for more. WingsUp! for the win.
Service
Take out
Meal type
Dinner
Price per person
$20–30
Food: 5
Service: 5
Recommended dishes
Wing Meal, Sauce, Mac & Cheese Wedges, Garlic Bread, Smiley, Memphis

  • Houseman from The Hammer

I refuse to order from this location ever again. When it was a corporate store there was never a problem. Ever since the franchisee took over it has been downhill ever since. We gave them many opportunities to redeem themselves. Unfortunately the quality of the food as well as the service got worse over time. I don't appreciate frequenting an establishment that is only interested in taking my money. The service is horrible to say the least. They have forgotten to include ordered items on more than one occasion. The last time was in very cold weather. When we called back to inform them they refused to deliver the item despite the fact that we are located within the neighbourhood. The following time the chicken wings were a shell of them former selves. Not only were they tiny in nature but they were all black inside the meat. Broken blood vessels are synonymous with secondary meat products. I can't understand the changes that have taken place. I am no longer willing to spend my hard money there. Besides the fact that the owner has zero business skills whatsoever. They are just willing to take your money. Please or thank you is not in their vocabulary.

  • Peter Towers

Finally tried this place as it is close by. Never wanted too really, it just seems like a bad place and their prices are high. I was right. The food was not worth the price at all. The place was so dirty, staff was just hanging out in the front and all scattered to the back when customers come in. Waited quite awhile for a sandwich, apparently they can make 2lbs wings in half the time it takes to make a sandwich as a customer ordered 2lbs after me and was out the door. (He ordered it at the store - not a call in). Had to speak up... "Oh sorry sir"... lots of excuses. The good? They didnt charge me for a combo, ever though I asked for it so they did give me the wedges and a pop for same price. The bad? The wedges were obviously tampered with, (squeezed or stepped on - more than half were broken, and those that were not were stale and hard). They got thrown out immediately. When you think you have to check your food to see if the staff tampered with it... not a good sign.
Service
Take out
Meal type
Other
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 1

  • Elliott McKibbon

Ordered 2lbs of wings and a large onion rings for pickup at 6:35. I received a message at 6:05 saying my order was ready. When I arrived at 6:15 the place was packed because they were doing a 50% off wing promotion. I didn’t get to the counter until 6:40. I’m assuming my order was sitting for 35 minutes at this point. Once I got home the onion ring portion was tiny considering it was a large and costs $6.99, and it was cold. Half my wings were honey garlic which were great, and the other half was dry Cajun. Those were also luke warm at best and had next to no seasoning on them. The wings are pricey even at 50% off, and the “large” portion is tiny. I’ve gotten wings from here before and they were great, but after this I can’t justify the price for the quality I received.
Service
Take out
Meal type
Dinner
Price per person
$20–30

  • Marina Pullen

I have ordered from here many times. I threw back and forth about my review today, but I felt I should. I not only worked for wings up, but I have been an avid customer for the last 5 years. I am not sure what happened here today, but I assume they should have had their act together knowing it would be such a big day. I ordered at 415 with a pickup time of 625, totally understandable. But I was confused why my wings had absolutely zero flavour. I put sauce on the sauce on the side for my daughter. These wings that I waited 2 hours and 10 minutes for were the worst I've ever had. And being an avid customer and former employee, that should say something.
Service
Take out
Meal type
Dinner
Price per person
$20–30
Food: 1
Service: 3
Atmosphere: 3
Recommended dishes
Honey Garlic

  • Andria Hexx

I go by here daily on my way to work but I never stop in because I'm not a huge chicken wing fan. (too much effort for too little food) But the $6.99 sandwich deal sounded ok so why not? Girl at the counter recommended the 'smiley' sandwich, said it was made on garlic bread...Sold! Probably the best thing under $10 I've eaten in a while; the chicken was both juicy and crispy, and the honey garlic sauce was sweet perfection! Unlike most places they kindly tucked some wetnaps in the takeout bag so I didn't look like a 3 year old afterwards too which I appreciate. Nice clean restaurant, Quick service and very polite courteous staff. Will definitely come here again especially for lunch they're a little on the pricey side if you're not getting a special but good quality as far as fast food goes.

  • Florence Wilde

Super disappointed with my experience tonight! They substituted an item I ordered without telling me it was being substituted. Once it was delivered and paid for I opened my order and realized their mistake. On top of that, I requested very well done. I'm currently looking at under cooked wings and my $50 over priced meal is going into my own oven to avoid food poisoning. I called them. I spoke to the worst customer service representative I have ever encountered. They offered no apology and no remedy. It's impossible for me to leave a positive review or ever recommend this restaurant to others. WingsUp!, we all make mistakes but own yours, and focus on customer retention and brand loyalty. Please train your staff to handle errors in respectful ways.

  • Amanda Fragoso

My skip app said my delivery has arrived and it DID NOT. ( WingsUp uses their driver ) so I then called the restaurant and ask them what happened to my delivery and they said “that the driver couldn’t find me and that the driver is going to another house and he will return to mine. When the driver arrives, he said he went back to WingsUp and they remade it (A lie! read above and see what the restaurant told me*) and Driver told me that he DID NOT RING MY DOORBELL (Very true) the 1st time he came my food. Now I’m stuck with cold, wrong flavored, Bland , tiny sized wings. And their way of resolving this was to offer me 15% credit (What’s that tax’s :/ )… As if I would eat there ever again, NO thanks...not worth two hours of my time.

  • Kaee Benjamin

I ordered from this location for my family. The driver refused to walk to my unit. I saw him from the parking lot and he saw where I was. I have small kids and didn’t want to leave them in the house. Also every driver usually delivers to the door. Anyway so the driver comes out the car walks to the sidewalk by the parking lot and places my food in the snow at the edge of the sidewalk. I’m super shocked at this point and call the store where I’m hung up on 14 times. This is disgusting and unacceptable. I don’t know if it’s because I’m black or because these ppl genuinely just don’t care but In this climate of the world I’m offended beyond words and would never give them service again

  • Cali Martin

We usually always order from this location with very minimal problems. They usually are quick and on point HOWEVER we had a lady take our delivery order who screwed up our 2 pound wing order. We always get NON-BREADED this time they gave us BREADED… at first she argued with me then finally delivered what I initially ordered. The order looked way under and just looked like they gave us the bottom of barrel which is unfortunate as we usually never have issues. Now I will say this that we have never dealt with this lady before as we have always ordered from the guys with zero issues and we have been a long time customer….
Service
Delivery
Price per person
$40–50

  • Cassandra Gagnon

First time delivery through skip the dishes. We had a garunteed delivery time between 6:35-7:05. After no delivery by 7:30 my husband called and waited on hold for 5 minutes. The man who answered said that they were working on the order and it would be done soon and to us in 20 minutes. No apology. In addition he said it would be "well prepared." It finally came 35 minutes after the phone call and what we received was utterly disappointing. The boneless chicken bites were stingy for the price, food was cold and the nachos could hardly be called that and were a portion made for my toddler. Will never recommend this to anyone. Entirely disappointing and unsatisfying.

  • Fabian Ta

Terrible experience. Placed a Doordash order for boneless wings. My order was prepared in a timely manner. However my order arrived and the bag was not tied like it usually was. My meal was for some reason put upright/vertical. All the contents of the bag spilled out. Clearly the "sticker seal" they put on it was not done correctly. I called the location - and they won't take any responsibility for the problem. Their suggestion was "call door dash. We did our part in packaging it properly" If it was packaged properly and sealed properly the meal wouldn't have spilled even if the door dash driver mishandled it. I do not recommend this location.

  • Zaid El-labadi

This place was one of the best places in Hamilton for wings, now its the worst. My order yesterday came after an hour(driver mistake). I ordered Poutine and 3 pounds of wings( 2 boxes), one box tasted/smelled so bad, and I couldn't eat it. called the restaurant to explain. I said I am going to toss the leftover wings, the guy there said don't, I will have my driver come and pick it up and I will let the manager call you, the driver never showed up and I didn't receive any call.
Service
Delivery
Meal type
Dinner
Price per person
$40–50
Food: 1
Service: 1
Atmosphere: 1

  • wiseman

Wings are decent at best, the meat didn't taste like anything special compared to Red Rockets. Their boneless bites are ok. I really like their sweat n bullets sauce, really packed a punch. Their louis sauce is painfully average and not that spicy and you've probably tasted something similar elsewhere. I was not a fan of their thai sauce and I thought even 7/11 did the thai sauce better. Fries were decent although kinda bland. Onion rings were decent. The chicken parmesan sandwich was average. I highly recommend the sweat n bullets sauce I guess. Pretty overpriced considering the portions.

  • Flor

We made an order, and did it not only take over an hour until we got a call from the restaurant driver, but he called to tell us he couldn’t find the location—even though we have never had a problem when we ordered from different restaurants. We had to settle to meet where they were and were more than willing to walk 10-15 minutes under the rain to meet the driver. By the time we get there, the driver is gone. I call the restaurant, they tell me the driver is on his way back because we made him wait for 15 minutes. Would most definitely not recommend ordering from here.

  • Morgan Atkinson

I used to love this place, good quality, decent prices and fast service. I ordered here all the time for their chicken ceaser wraps. But my last two orders off of skip the dishes were both delivered missing French fries or French fries and pop. I was very polite the first time and called the store asking if they could deliver the missing items because I understand mistakes happen. They politely agreed but then never showed up with the missing items or called to cancel. The second time I didn't bother to call. I just wish their service was better because I love the food.

  • Kathrine Dellacroce

Horrible service. Ordered through Uber and they use their own drivers for the delivery. Called twice, each time told I would receive my order in 10-15. Sure, it’s a busy Friday night I get it. Then half an hour after the last call and still nothing, I call a third time and was told I’m lying and it was on my front porch and maybe one of my neighbours stole it and hung up on me. Sorry, never again. If you must get food here, maybe picking up is your best bet. Currently still trying to get my money back through Uber as the restaurant was no help or offered a replacement.

  • Cris Williams

so i just ordered. And yet again asking for well done means nothing. Wedges are rock hard. Food is cold. And i ordered jalapeno poppers. Cost 6.49 and i got four handmade 2 inch crust covered banana peppers and what tastes like cream cheese. I almost puked. Most disgusting thing ive ever bit into. Definitely not a jalapeno popper. Order deep fried pickles. They were the only thing truly cooked. Way to cooked. No point calling the store. Ill just go east bound one major road to their competition. Better food. Better selection. Way better serving size.

  • Kevin Nam

Originally told me 30 mins wait, called after 30 mins and told me they haven't started and will be another hour. I asked if I can cancel my order and they told me no. waited another hour yet to be told to wait another hour. Ended up ordering somewhere else. After 3.5 hours they updated my order to delivered but no contact attempt or no knock on my door. Asked to get my money back and was refused again. Eventually had to call my banks fraud department where the bank credited me immediately. Overprice, awful service, so many better options in Hamilton

  • Kathy O'Neill

Ripped off and food given was disgusting. Put the smiley sandwich on top of popper so they were all covered in sauce, as well as sour cream in with sandwich and covered in sauce. No desire to correct missing items. Screen was not working so you can’t tell what you paid for, and you are not provided an itemized receipt. Watch what you are being charged for. Overcharged ,over priced and unsanitary. Third time at this location and all three times there were issues.
Service
Take out
Meal type
Lunch
Price per person
$10–20

  • Brendan Cutler

Went here for the first time tonight. I'm from Australia, so it's not customary for us to tip, and I'm usually apprehensive about doing it on the first visit, but I'm glad I did. My wife said these are the best wings we've had so far (And she's pretty picky) and I've got to admit she's right. I had the lemon pepper wings and it's a good thing I didn't get a big amount because I couldn't stop eating them, they were so yummy! I'll definitely order from here again.

  • Trisch Van

I visited Wings Up last week and although the wings were a bit pricey they certainly tasted great. Due to the price this would just be a monthly treat for me as opposed to a weekly meal but that is not an issue for me. I was most impressed by the young girl who served us, I believe her name was Astra or something like that. She was very polite and bubbly which made my first visit to Wings Up very enjoyable. Everyone keep up the good work as I will be back.

  • kevin wen

I ordered from wings up for the first time after receiving a free delivery coupon. Ordered the cauliflower bites (very good btw), ended up getting chicken on one of the orders.. I was disappointed at first as it took time to arrive especially on a weekend, however once I told them of this issue they sent someone out right away, within 20 minutes I was sent another full meal, and more coupons! 4 stars because of wait time, other wise the food is great!

  • Michelle Godden

Was actually pretty disappointed the last time I went...the chicken was extremely dry and the fries both mine and my sons were terrible. I've only bought food from there 4 times now and only the 3rd time was it any good....hence I tried the 4th time, but no....not buying there again...and $16 fir two combos on the combo of the day when I was told it was 5 if you buy the meal of the day....made for another disappointment. Wouldn't recommend to anyone

  • B

I placed an order through Uber eats. The food arrived well past the expected time … The app never updated me with a driver , it just said your food is being prepared until the time it arrived . Even though I ordered through uber eats, a guy in wings up shirt eventually showed up, no delivery bag. The food was not warm … it was soggy and cold … terrible experience!
Service
Delivery
Meal type
Lunch
Price per person
$50–60

  • Dr Dzajas Office

My husband and I started ordering from here a few months ago when we discovered that they have cauliflower wings. We have been ordering from them biweekly, sometimes weekly . They are by far the best wings we have ever had. Fast delivery always, one time it was longer than expected delivery, the driver called us to apologize and explained the situation. He was here within the time he said. everything we have tried has been phenomenal!

  • Madhuri Rathee

Amazing staff and amazing service. Totally worth it. best service is provided by Raj
Service
Take out
Meal type
Lunch
Price per person
$60–70
Service: 5
Atmosphere: 5
Recommended dishes
Wing Meal, Coleslaw, Sauce, Jalapeno Poppers, Poutine, Buffalo Wrap, Garlic Bread, Honey Garlic, Smiley, Memphis, Onion Rings
Parking space
Plenty of parking
Parking options
Free parking lot

  • Russ Pasley

Disappointing. Standard order of 2 lbs non-breaded honey garlic and Cajun dusted /w regular mozza sticks (5 sticks) - $56 from Skip The Dishes! The order wasn't worth even $15. Taste was non-existent - no garlic, no Cajun spice worth the name. Also didn't get the 2 blue cheese dipping sauces we ordered. As a bonus it all comes tied up in a plastic bag so it shows up in soggy cardboard boxes. They won't get my money a second time.

  • Spencer Bernan

The wings are extremely over priced 57$. Get less then what u get for 36$ at red rockets also half the wings had no sauce on them they sell the flats the drum sticks and don’t know the third type of wing that’s in there but over all there wings are absolutely disgusting the breading made me gage to top it off never even got my blue cheese
Service
Delivery
Meal type
Dinner
Price per person
$50–60

  • Lisa G

Honestly delivery was great and so were appetizers but holy smokes, someone on the line last nite was heavy handed on salt with wings. Spent almost $60 on order and had to throw 2 lbs of wings in garbage because they were so inedible:( Not in a financial place to do that and certainly not picky because we love our sodium but that was over the top. Don’t think I’ll ever order again from that location at least.

  • Aslan Jafari

Food was soggy, not really crispy as advertised. we ate in the store when food was given to us, which should have been crispy and fresh. It wasn't! The large portion we ordered was enough for one person, so the food / value ratio is very low. I would recommend ordering elsewhere
Service
Dine in
Meal type
Dinner
Price per person
$30–40
Food: 2
Service: 2
Atmosphere: 2

  • Azim AJ Hirji

Well, I opted to stay in, and I'm so glad I did. Ordered Wings from WingsUp! Hamilton - Upper Wellington. Highly Reccemend Jamaica Hot Texas Tequila If you like to Heat it Up. Amazing Service, Great Presentation, Holy Yummo! PS. Make sure you ask fot a lot of Napkins, and Wet Naps.
Price per person
$20–30
Food: 5
Service: 5
Atmosphere: 1
Recommended dishes
Wing Meal, Sauce

  • Caroline Nickele

Food was good but wow the portion sizes vs. price is unreal!! Wow! Horrible. $9.99 for "large" deep-fried pickeles? You get one large pickle cut into 4 pieces. $9.99 for "large" onion rings... We got 9! Regular size onion rings!! Over a dollar per onion ring?!? No thanks. "Extra ketchup" ...$1.99 for two small ketchup squeeze packs. I will NEVER go here again or recommend to anyone.

  • Anthony Clarke

Good wings but...$18 for 6 wings, maybe 10 potato wedges at the most and some carrots and celery....yes we know the cost of chicken has gone up in price in the last year but these rations are ridiculous. If you are going to charge almost $20 for a meal at least give your customers their monies worth.
Service
Take out
Meal type
Dinner
Price per person
$10–20

  • nick p

I've ordered here many times with a small issue it seems every time, forget an item, sauce explosion ect.This time, for the second time now they show up with a debit machine that has no charge. Im not waiting, again, for you guys to get another machine. Sent them away. Thanks for waisting my time and your product. Get organized people. Embarrassing.
Meal type
Other

  • Taurus_girl

Last night i order mac and cheese and also jalapeno poppers from their place and my order was taken and prepared by “neel”. It was the best poppers i had. Perfect crisp and not too oily. mac and cheese was also so delicious. He prepared the food as per i wanted. He got me the food as per o love it. Will recommend to ask neel to prepare food if you love the perfect food.

  • Sarah

Really good food and they always have deals. They also have vegetarian options including cauliflower bites (my favourtie) and vegetarian poutine, which is amazing. The only reason I don't give it 5 stars is that there is little consistency for portion sizes so sometimes I'm surprised by how small it is. However, its delicious so I'll keep coming back.

  • Kat Harris

I really wasn’t impressed with the quality of the food at this resturant. The oil tasted old and although there is a big selection of appetizers ( mac and cheese bites, perogies, deepfried pickles, mozzarella sticks, poppers and samosas) I really didn’t like any. The wings were salty. I much prefer Buffalo Wild Wings for food quality and price point.

  • Selena B

I ordered the smiley sandwich for the first time, it was delicious. I ordered delivery and it was hot and still fresh when delivered. I Would recommend this location
Service
Delivery
Meal type
Lunch
Price per person
$30–40
Food: 5
Service: 5
Recommended dishes
Sauce, Mac & Cheese Wedges, Potato Wedges, Smiley

  • Kristen Skrtich

I purchased 3lbs of wings and received 1 blue cheese for all 3lbs typically it's 1 blue cheese per lb. As well recieved 18 wings which is 6 per pound which is not proper as well because they most certainly were not big
Service
Take out
Meal type
Dinner
Price per person
$20–30
Food: 1
Service: 1
Atmosphere: 1

  • Matthew Ligtenberg

Great customer service! I ordered the memphis sandwich, but received the smiley in the box even though the label said memphis. I called the store and they had someone deliver us the correct sandwich to my house. Good food, and great people! Thankful that people like this run the local WingsUp!
Food: 5
Service: 5
Atmosphere: 5

  • art dickens

Disgusting Under cooked there was blood in them still The coating wasn't even crispy yet and still was moist They weren't cooked long enough Worst wings I've ever had I've ordered from here a few times but NEVER again Even the sauce isn't the same
Service
Delivery
Meal type
Lunch
Price per person
$30–40
Food: 1

  • Sergio G Concha Ortiz

Yesterday I went for some delicious food, It was so sad, even in the way say Hi, like I am trying to buy u something, The poor guy looks like he is depressed. Pour thing I really recommend checking the health of this employee. I hope he is fine :)
Price per person
$20–30
Food: 5
Service: 1
Atmosphere: 1

  • Mariana Morales González

I love the wings of this place ❤️ they always have good promotions and the customer service is great ☺️ 10/10
Service
Dine in
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Parking space
Plenty of parking
Parking options
Free parking lot

  • Akanksha Parikh

Experience with Wings up has always been amazing! Their work and good food goes beyond this stars. I have great time eating your delicious food and the drivers provide such great service. My food is usually delivered by Abhi, he is great guy with friendly attitude and that’s why I like wings up! Keep up the good work

  • Adi Malik

I went first time in wings up and i have tried donuts it was so amazing I would suggest everyone to try their donuts and other products it’s wonderful
Service
Take out
Meal type
Dinner
Price per person
$20–30
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Sauce

  • Andrew Brash

Incredibly genuine people working at this location. After a small car accident, Vik worried not at all about the food I had ordered and was unable to pay for, but rather my safety and health. I appreciate every single staff member at this WingsUp! location and always look forward to eating their delicious wings!

  • Drashti Priyadarshi

stopped in on Friday and has some wings. Amazing food made just how I like them... The young boy that served me was very pleasant and welcoming.... I will definitely go back again.... Thank you Deep for the wonderful service and making me a repeat customer Must Recommend Smiley sandwich & Jalapeno Poppers

  • AnthonyThomson27

Ordered 3 pounds of wings and they gave us 1.3 pounds (We scaled it). Then when they argued that they weigh them before they were fried, we got them to show us what 21 wings were before they were cooked. 2.1 pounds for 65 dollars delivered. Place is a rip off, try Red Rockets instead - better wings anyways.

  • Keith Pedersen

Made the order at 1:15. Was worried about it not getting her for my better half before she left for work. But the gentleman who answered said, '30 minutes till it is at your door.' Perfect!!! It was delivered hot and fresh! And as you can see through the photo, early by one minute. Delicious, too! …

  • Ritu Patel

I must say they serve the best Wings in Hamilton, their food is amazing in quality as well as quantity with numerous varieties. delicious sauces rich in flavour. customer service is so good.. #Deep patel who always suggests us some good offers and welcome us with smile.. i recommend it to all foodies♥️

  • Donald Muzofa

Definitely not returning to this sorry establishment. The chicken wings were just coated in sause but not cooked underneath, they just smeared seasoning on the chicken for the sandwich which was tasting horrible. No hand sanitizer in sight in these Covid times and napkins were only given upon request.

  • William McDonnell (Bill McDonnell)

Wings are good but over priced. Appetizer portions are fairly small. A large onion ring will consist of 12 rings, and a large jalapeno popper was six pieces. Was overcharged on my most recent order as well. Their local competitor delivers a much better product for a cheaper price, and larger portions.

  • michelle szarka

Deep is awesome. He always makes sure the wings are super saucy and my hubby Rob orders the dry rub and they are always awesome. Today he even went to the corner store next door to his location to get us the pop we wanted. We’ve been ordering for years here and will continue to do so! Thanks Deep !!!

  • steve latimer

Oct 20th to 22nd, 2023 was half off wings for customer appreciation. I called twice and was on hold for 40 minutes. Both times when I made it to the next caller, they answered and hung up on me. Some appreciation!! Regular price for this place is WAY over priced, so I won't be back
Service: 1

  • Joy Proulx

Let's start with I used to work at a wing joint, long ago. So I am picky about wings. Kudos to wings up! I ordered an array of items, besides the wings, and was impressed with those items too. The gentleman that took my order, also gave me a deal I was not aware of, good customer service! Thank you

  • Accidental Squirt

Terrible service, walked in and ordered a sandwich combo which apparently took 45 mins to make, yet while sitting there watched over 10 pounds of wings go out all of which were walk ins after us, not coming back here again
Service
Take out
Price per person
$10–20
Service: 1

  • Christina Loomis

Absolutely delicious food! Same great vibes as a Friday night pizza joint, but with stellar variety of unique meal options & side dishes instead. The cauliflower bites and mac & cheese wedges are our fav! You won’t be disappointed ordering from here - a local favourite of ours on the mountain!

  • alessandra degiuli (STITCHES)

Ordered from skip, couldn’t be more impressed. Wings were great, we ordered 1lb honey garlic. Onion rings were AMAZING. The only thing was the fries actually are potato wedges but still not bad. Also, the packaging is really nice and came in a biodegradable bag. Will be eating here more!

  • Corrina Johnston

My oder was missing items, they handled it very politely and had the missing items sent out. Good customer service.
Meal type
Dinner
Price per person
$90–100
Food: 4
Service: 5
Atmosphere: 4
Recommended dishes
Wing Meal, Garlic Bread, Smiley

  • Robert Slater

We ordered take out for the last time from here we ordered 2 lbs of wings and when we got home they were raw and still had blood dripping out of them
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 1
Service: 4
Atmosphere: 2

  • David Kopyl

Delicious. Love all the variety of flavors. The owner was helpful and honest. To me that's the best! Wings have awesome crunch. The veggies are very fresh and plentiful.
Service
Delivery
Meal type
Dinner
Price per person
$30–40
Food: 5
Service: 5

  • Sarah Je

I order frequently from here . half the time i am missing an item or when i notice a mistake about how much the order is cuz i usually ordwr the same thing, i get hung up on . What is the point of running a business if your just going to be rude to the customer ?

  • Jandrew Gonzales

I actually like the wings here. I ordered a 2lb Texas Tequila and a Honey Gar Par and it was crunchy, delicious and satisfying. The online ordering process was easy. I especially liked the feature where i could choose my type of wing (drummettes or flatties).

  • Jens Patel

Best wings in the town for sure. Worth the money and fastest delivery i have ever seen. They uses their own driver for delivery. They delivered within 25 minutes. Driver was also nice to me. His name is Abhi. Thank you wings up for great service. Keep it up

  • Erica Priddy

Waited over an hour when was I was told 35 minutes. When I finally got the wings the order wasn't right. The wings were cold and very dry. If I could give 0 stars I would but I need to give at least 1 star to write a review
Food: 1
Service: 1

  • Robert William Fleet

Ordered two smiley sandwiches and were very good. The amount of chicken you get is pleasantly surprising. I can usually finish two burgers, but found these sandwiches very filling for a great price. Would highly recommend and will come back for sure!

  • Trent Roussell

On a recommendation from my son-in-law, I tried for the first time today. It arrived 20 minutes sooner than stated, so that's a good start. I had the chicken parm sandwich and its probably one of the best I've ever had. Will definitely order again.

  • R T

Wings are pretty good here. Good size and lots of different flavours. A bit expensive but you get what you pay for.
Service
Take out
Meal type
Dinner
Price per person
$20–30
Food: 5
Service: 5
Atmosphere: 5

  • Manpreet Singh

Wings are fully cooked and awesome and the cauliflower bites are amazing 10/10
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Wing Meal

  • Dean Van Heukelom

Actual worst wings I ever received in my whole life. The mere sight of the meal is enough to unhinge a customer. Ordered 1 lbs of hot wings, literally tasted like someone took a bottle of ketchup to 10 small overcooked chicken wings, 2 of

  • brandon cunningham

Amazing service recommend you to check them out Delicious wings and donuts
Service
Take out
Meal type
Dinner
Price per person
$20–30
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Sauce

  • Jill Didzbalis

Hamilton location has the worst customer service I was charged full price and didn't receive the buy one get one free sandwich when I called they wanted me to pay delivery to have the second one I should have got free. Not being cheap its

  • sebastian popovici

I have been a frequent customer from this location as I do enjoy the food, but I have a lot of issues communicating my order with the employees at this facility. A lot of them have issues with english and my second complaint is that the

  • Aaron Cochrane

Food is cold, mozzarella sticks are rock hard. Normally this this place is amazing. Lately, not so much!
Service
Delivery
Meal type
Dinner
Price per person
$20–30
Food: 3
Service: 2
Atmosphere: 2

  • Mindy Van Eerdewijk

I ordered from Wingsup a couple weeks ago. Your staff Astra was very friendly and professional. The order was put together quickly and the boneless bites were excellent! Will definitely be recommending to friends and family.

  • Mikeinator FTW

Went in to order some wings as one does here, and I was pleasantly surprised at how friendly and welcoming the girl at cash, Astra, was! Beautiful smile and great personality! Definitely coming back for the in store service!

  • Udongien MZ

Always great. Open late for that late wings craving. Haven’t explored much of their menu but the wings have not done me wrong. The wings are sizeable and great, unlike other places theirs wings can end up tiny and dry

  • Inderpreet Dhatt

First time trying the wings and can say they were some great wings. Tasted amazing and had many sauces that could be mixed with the wings. If your ever in the area I recommend buying their wings you won't regret it.

  • Matthew Burton

Messed up my order no barbeque sauce on the buffalo wrap. This poor Ceasar salad. Its basically a liquid. I couldn't tell there was plastic at the bottom either. Its pretty bad. Sometimes great. Sometimes just sad.

  • Adam Oldfield

Wings are always delicious and the service is fantastic and friendly. Assisted when I had some challenges and provided Nothing But First Quality Service. The wings were absolutely delicious, hot and cajun dry

  • Adam Cheaney

Wings are always great. All of the flavors are really good. Ask for them cajunized for a really awesome experience. All of my orders have been perfect. Order directly from the restaurant to help them out.

  • Dale Bryce

Ordered delivery. Found wings to be soggy not crispy. They probably need to be cooked longer. The wings and sauce were pretty pale and tasted watered down. Usually its pretty good but disappointed today.

  • Developer's Nation

Food came in cold and it wasn't fresh enough. Wedges were only fine.
Service
Dine in
Meal type
Brunch
Price per person
$20–30
Food: 1
Service: 1
Atmosphere: 2

  • Darcy Briggs

This franchise is expensive but the quality is usually absolutely phenomenal, so I have been a regular customer for years. I have also been ordering from this location the longest (8+years).

  • Kerri D

The wings were not seasoned for cajun dry rub and west coast dry rub. Tasted like we were eating plain wings. Maybe they had a new cook last night. Wings were not dry and a decent size.

  • Queen Me

Best wing place in town! So juicy, hot and fresh. Big sizes too. The sauce tastes delicious also. Mmm mmm. Yummy.
Food: 5
Service: 5
Atmosphere: 5

  • Kylie Bragues

Amazing food & amazing customer service!! Best wings in the city, check them out, you won’t regret it!
Food: 5
Service: 5
Atmosphere: 5

  • Avery Backus

Tasty and yummy chicken bites, warm crispy wedges usually. Price is high but quality usually matches
Service
Take out
Meal type
Dinner

  • akeil headlam

Very good evening the Jamaica hot sauce real scotch bonnet spice
Food: 4
Service: 5
Atmosphere: 5

  • Hussein Omar

amazing service, amazing food, amazing staff 10/10 recommend
Food: 5
Service: 5
Atmosphere: 5

  • Darcy Briggs

Back to Lava Pizza for great wings at less than $30 for 30. Location wanted $46 for 3 pounds of wings delivered.

  • Brock Kanis-Lynch

Got $200 in food last night. Now I have food poisoning…
Food: 1
Service: 1
Atmosphere: 1

  • Leo

Amazing establishment, highly recommend coming here!
Food: 5
Service: 5
Atmosphere: 5

  • Simon Hare

Good wings. Lots of variety. Friendly late night service.
Food: 4
Service: 5

  • random internet guy

$25 for 1.5lbs if you order online. $32 on ubereats. Nice.

  • raj patel

Great food and best service
Service
Delivery…
More

  • Jenny C

Food was great but seemed a bit stingy for $50

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