Pretty poor gym, which is a shame as it has a lot of potential, I only go because the kit is very good…. no other reason, if your looking for cleanliness, good customer service, advice, good maintenance, good environment then I would not bother. The car park is full of potholes…. I would not drive my nice car through it. parking is poor… I once got a ticket for being an inch or two outside of the marked bay, yet I see countless members and non members parking in any old random place where there are no bays yet it goes unpunished. There are leaks in the roof that have been there since pre covid. Air con is non existent despite it being cleaned and serviced in the last month…. Even in the recent high 20s the air con has not been on, so if you like training in a hot sticky sweaty environment then it’s great. Water comes out the fountain warm…. and it doesn’t matter how long you let the water run… it’s never cold! The kit…. It’s great… when it’s in working order…. Otherwise you will have to wait weeks and sometimes months for it to be repaired…. And they give you the worst excuses when you ask why it hasn’t been fixed for so long. One day one of the ‘personal trainers’ moaned at me for having a small bag in the gym and said it is not allowed…. Then 3 days after I see her training whilst carrying round a bigger bag in the gym?!?!? Also the same PT said I should put the weighted plates back after use…. No problem… but then 5 minutes later she walked past a small group who left all their weights on the leg press and didn’t say a word… instead was making jokes with them!! Also do not go in their during peak time, groups of 4-5 kids training on one machine for 20 minutes, people using 2 sides on the cable machine to do 2 different exercises…. And management do nothing about it…. They do not try to educate their members or help improve other members experience at all. In the year I have been there I have never seen what appears to be an induction, the personal trainers hardly personal train, they work out on shift in there uniform. And people bring there own kit in too workout… due to the ignorance of other members, once witnessed a members carrying round 3 cable attachments for when he come to do his exercise…. He did not even use them for 15 minutes yet insisted he was using them so other people could use them…. Really is a joke. Blue roll runs out all the time and isn’t replaced for hours, so you have nothing to wipe down you machines with, so I just leave me sweat on there which is not nice for the next person, but I am not using my own towel to wipe other people sweat off machines. I am now just of the opinion if you can’t beat em join em, so I just play ignorant as everyone else there and nothing ever gets said or done. I’d love to talk to the regional manager about it.

THE WORST GYM PLEASE READ ALL-The biggest mistake happened last year when I joined this gym. First of all it happened to me several times that i arrived and instructors of classes didnt show up or came late and then i couldnt do class anymore. I changed my job and wanted to cancel my contract due to change of hours at new job and they didnt allowe me. i was using the gym onky about 4 months and then stopped.I paid 11 months but then by mistake i canceled direct debit (thinking its 12 months) i wanted to pay for 1 more month and I asked them by email to help me what can i do to set it up or pay in cash or what.they never responded. I got a fee from Harlands 34.99£. Okay then, I paid for that. I have been said by Harlands that all is done and Harlands told me that I do not have any responsibilities to them anymore as i paid a fee for 1 month early cancelation. So after paying fee I wanted to download cancelation form from Gym website which wasnt working that day so I called reception to tell them i want to cancel contract but website doesnt work. The receptionist took my details including W number and said she will forward it to someone who will deal with it but it never happened as Harlands took me again 9.99£ In March!!!I was shocked ,called to bank how can they set up DD by themselfs.i said i am not a member, i called harlands and they said gym never cancel my contract.even after paying a fee!So again i canceled DD which they set up by themselfs-THIEFS. And now I received AGAIN fee from Harlands!!!Another 34.99£ fee! I called gym at least 10 times ,spoke to mulitle receptionists,manager never been there! Nobody else i could talk to! Then finally I got email for general manager ,spoke to her. It seems like she isnt reading my complaint properly as she responds very briefly and so far she is not helpful. Now I have been waiting 4th day for her to respond for my last email. Its been very stresful and i do not wish anybody this bad experience. So avoid this gym, definitely rather pay more somewhere else but have a peace on mind as these people dont care about their customers at all. Very very disapointing

Terrible gym, and even worse communication from their team, constantly being passed from one email to another to other teams to deal with basic membership cancellations. Taken 2 weeks to reply then told me I should give them the correct notice of 30 days to cancel when they clearly saw I had emailed earlier with a reference number issued. Was warned before joining this gym that is was poorly run and going into administration, so should have taken notice of what I should expect. Odd gym where you get people looking you up and down. Moody kind of place to workout. AVOID AVOID AVOID, ESPECIALLY NOW ITS BEEN TAKEN OVER BY JD SPORTS GYMS, WHO BOUGHT THEM OUT. LITTLE OR NO CONTACT FROM ANYONE IN ANY PART OF THEIR BUSINESS BLAMING LOADS OF DIFFERENT REASONS EVEN COVID. You’ve been warned so either stay away or face the consequences if your account keeps getting money taken from it , even after several emails to cancel. Plus it’s not very hygienic, apart from when you attend and clean their equipment, that’s if you find a mach8ne that’s not broken. 5 rowers, I functioning but shared between a mob so don’t expect you will get a chance t9 use it. Every other running machine or cross trainer with the same issue, broken or being shared by a group who look you j0 and down. Guy their called Santos Santos possibly manager who needs to stop making threats or bullying customers.

Maintenance is lacking and slow. It takes while to fix machines and even then I don’t think they’re tested to ensure they work properly. Staff are ok, haven’t dealt much with them. The real issue is the members, some have poor hygiene others don’t use towels on machines leaving them dripping with sweat and dandruff. In my 20 years of working out in gyms I’ve never had members come over to the machine I’m working on and take weights without asking! You’re bench pressing and have 2 x 10kg ready to go on when someone comes along and grabs one of them and walks away. You then have to either stop your set and get after them or continue then spend your time trying to find another 10kg by which time the other one is taken. The other issue is people sitting on machines making a phone call or text so on. Or the members that do lateral raises right in front of the free weights rack, meaning you can’t get to weights either side of them. The ones that use equipment and don’t return it with no consequences from management. And the list goes on! Management should be much stricter and ensure they convey essential information to members verbally and make use of posters around the gym. Towels should be compulsory and gym etiquette passed on to all new members and enforced.

Once I finished my exercise routine I went to collect my stuff and see this is not on the place I have left and that my locker has been broken. I direct myself to reception and asked the reason why my belongs were not in the place where I left and my locker has been broken too. Later the staff throw my belongs on the floor and I was advised that I have to buy a new locker when they have broken it. I requested to speak to the manager on duty and she/he was not available and that I had to wait and 2 hours or so. I do not have time to wait this long as I have to go to work. But staff replied that is not her concern pr problem and I have to wait if I wanted to talk to the manager. How is this possible noone is on call if something like this happens...? I even asked in case of robbery who does she calls? who will respond for an emergency? And instead she accused me of stealing something...and she call the police....Is this the way to treat your customers? The staff reaction was to call the police, without listen what I have to say, and request to leave the gym. Once I spoke to the police officer he told me I was right and I had a valid points but because it was requested for me to leave the build I had to do it. Now i still waiting for her 3 hours

If there is an Option I wud Rather gv more thn 5stars cuz of YOGESH(GENERAL MANAGER of Xercise4Less HounsLOw branch) he is the most FAIR & da most GENUINE man I’ve ever Come across I’ve switched here from Gold’s Gym the main reason is tht I was PissedOff in Gold’s Gym tht da Manager was doing Favouritism Overdere & he Supported Bullies cuz I only do classes & I go 2da gym 4 UnWind instead of taking Stress or getting bullied by othersWhile I was planning 2 move here my biggest concern was whether Management is bias or not Over here but Thx God Since I moved here I’ve noticed tht Yogesh always takes Action Against bullies or if Any1 is disrespectful 2wards instructors or create an Unpleasant Environment in da Class or disrupts da flow of the class & affected the experience of other Members Yogesh always Addresses these issues & He Sorts it Out in a Very well mannered way by making Some helpful Principles, Rules & Regulations 4 us 2 ensure tht our classes can be conduct smoothly & safely Im writing dis Review cuz Every time it happens tht Ppl write reviews 4 Instructors but never appreciates management. Im extremely thankful 2 Yogesh cuz of him I & other members feel Protective xxxxxxx

As I've read above reviews I thought let me share my experience wd Xercise4Less hounslow too I love dis gym Only cuz of 1 of ur instructor called SUNNY Im 63yrs Old & Sunny made me feel like Im in early 20s TWENTYs he gave me so much Strength He is marvellous, Fabulous, outstanding, Outclass & quite Classy Instructor Im madly in love wd his Functional,Pump & aswell as Zumba cuz da best thing abt dis gym is tht they've male Zumba instructor & tht is SUNNY Im quite com4table 2do Zumba wd male instructor cuz wd da Female instructor I dont feel comfy & 1st time in my whole life I dancewhole credit goes 2 SUNNY he isn't only good 4my body infact his Workouts r quite good 4my mind & soul aswell after doing Sunny's workout I feel quite fantastic Sunny is giving his 100% in all of his Workouts I dont enjoy any workout wd any other instructor da way Im having fun wd Sunny Thx 2 da whole team of management 4 giving us such an amazing instructor like Sunny can v've more of his funtional & zumba in the evenings plz️‍♂️I wud highly appreciate tht if u add more of Sunny's Classes cuz Im in dis gym only cuz of my most favourite teacher SunnyI Love Sunny❤️

Although Im Struggling wd da Parking cuz Parking Area is Puddled but Still I want 2 stay in dis gym only cuz of 1 of Their instructor‍SUNNY I did Trial Classes in Couple of Gyms But No1 was like Sunny he is more thn good enough He has full command on Every Single Workout️‍♀️I dont Knw Wat he has‍♀️but I’ve a Strong Feeling tht He has some kind of Magictht Watever he Teaches I FELL in LOVE wd tht WorkOut leme gv u example I subscribed Xercise 4 Less HounsLOw cuz they’ve PUMP in their TT & I’ve been doing PUMP 4 AGES wd different instructors‍but I must say da way Sunny teaches Pump None of da instructor‍can touch his Level‍♀️best thing Abt dis Gym is tht They’ve PUMP in Early Morning @6:15 am cuz As I’ve a tight schedule I can manage either 6am early morning⛅️or in da afternoon after 12:00Im thankful 2 Soraya & Yogesh who r quite thoughtful tht they gave us Sunny’s pump in da early Morning@6:15 but V’ve Only 1 Body Pump in an Early morning Is it possible can u add Sunny’s more Body Pump Either Early Mornings around 6:00amOr in da AfternoonAfter12I wud highly appreciate tht

I have been a member of this gym for 2 years attending on average 4 times a week. Exercise for less had issues collecting my direct debits for 3months. During this time I continued to use the gym without being made aware of the problem, until I raised the ongoing broken fingerprint entry. Now I have been charged £180+ pounds (keeping in mind my monthly membership fee is £13.99). This is a disgrace as staff did not let me know there were any issues in the 40+ times I used the gym in the 3months. They have cancelled my membership and I have had no contact from customer services to resolve my issues. The new manager in the Hounslow gym is unsympathetic to any issues raised and does not follow up on any issues raised regarding equipment or especially membership difficulties. I'm am extremely unimpressed as I now have to find an alternative gym and reorganize my gym life due to this inconvenience. Disgraceful

I wud highly recommend this gym all instructors r fully qualified specially SUNNY He is my most favourite instructor Cuz I’ve been workingOut 4 more thn 6yrs in Gold’s gym but Since I’ve Switched 2 Xercise4Less HounsLOw I must say I’ve never found the most dedicating ,Lively, Outstanding & such an Amazing instructor like Sunny The way he Motivates Every1 None of da instructor can Motivate like him He is a STAR but wat a shame I cant go in da evenings 2 attend his more sessions & in da morning V’ve One of his Zumba & 1 of his Pump only “Is it Possible Can V’ve Sunny’s More classes like Pump,Conditioning,Stretch,Balance,Combat,HIIT (cuz he is pretty good in every single workout) in the morning timings?” its my humble request if u can consider it I wud highly appreciate it cuz if I’m staying in this gym its only cuz of SUNNY I must say He is the GOD FATHER of every single workout I Love him xxxxxxxx

ABSOLUTELY HORRIBLE EXPERIENCE. I signed up as soon as they opened in Hounslow, although I didn't go much as I am not much of a gym person. I waited till end of the contract to cancel, gone to the gym to do so but lady said I have to do it online. I gone on the website for the first time to cancel (then second, third and fourth) but I couldn't find the way to do so. I tried again with the gym but heard the same. Finally I cancelled my direct debit, didn't heard from them since. Till today. I received debt collection letter from CRS company asking for a little over £200 for my contract. No negotiations or understanding on the phone, just debt collection company threatening to put my case through court. Not sure what to do now, as my credit rating is important to me. I heard quite a few similar stories earlier from friends, but didn't believe. AVOID THIS GYM

Disappointed since i done membership with x4less. As i only do martial arts and I'm only coming around to do my weekends heavy bag workouts and sparring with my mate in ring or octagon. Staff barely welcomes you as you walk in. Equipment is damaged and no one is bother to replace it or fix it. Mats/canvas in boxing ring have been damaged 4 months ago.a. still the same today. Out of 4 boxing bags I've only seen one yesterday and even that one is half empty. Walls in changing rooms are damaged as well. Parking is full of deep holes and flooded in rainy days. Water fountains are not working too and the list goes on. Seeing gym in this condition is completely unacceptable. Someone is obviously not doing his/hers job. You guys should be ashamed. Definitely gonna cancle my membership in the following days.

This is a relatively low cost gym and you will certainly see where they keep their costs low (few to no staff around etc) If you know what you're doing and just want to get on with it, then it's a good gym. If you require a lot of support and guidance then its perhaps not so much for you. A good variety of equipment both cardio and resistance, large space, not cramped. Better air con than previously. The atmosphere and gym community has always been great and friendly, however it has recently got busier with a lot of inexperienced users with little to no gym ettiquette which can be a bit disruptive. At such a low monthly cost there are going to be compromises such as staffing levels and degradation of some of the equipment but overall, providing you dont need much assistance, it is good value.

Absolutely Terrible, When I joined this Gym in Hounslow, I was looking for a pay as you go gym, I was told i could cancel at any time without charge. I was not told it was a contract for a year. so when I tried to cancel, I was billed for £75. I decided to pay for the whole year in one go, and since then I receive a text every week saying my account is in default and will be passed on to debt collectors. I have called Harlands several times to explain I have payed till the end of the year. They apologize and say they will update their records, but they never do. I've just received a text today and i'm pretty sure i'll receive another one next week. Very unprofessional. Terrible management and staffed by children. AVOID******AVOID******AVOID******AVOID******AVOID******AVOID

Terrible customer service. My partner and I froze our accounts last year due to me being diagnosed with breast cancer. Of course, going to the gym was low on the list of our priorities. We chose to freeze our memberships for three months, however my partner was still being charged for her membership. She contacted them, but had to jump through so many hoops just to speak to someone. They promised her a refund, however almost six months later she hasn't received a penny. Nobody will get back to her about cancelling her membership. Xercise4Less just want your money. They have no commitment to resolving issues, and have contributed to making an already stressful time in our lives even more stressful. Do not recommend. Do not be tempted by their low fees.

There is no place to train abs or obliques in the entire gym! I told previous managers about this issue and i was told to book an abs class in the studio where they keep all the mats locked, so even when there is no class, we are still not allowed to go inside because they say that we steal the equipment from inside! I do not want to book a class as i am a Personal Trainer myself and i know what i want to do, i was a P.T. in that same gym about 5 years ago, but things were different then, there were no locked doors for the studio then, anyone could come inside and use the equipments from there, but not anymore......! Is such a big inconvenience for me and i really do not want to change gym as i made many friends inside!

On the plus side there is loads of equipment and the gym is as cheap as you can get. The clientele is what let’s it down, weights are rarely Re-racked. It’s common to find 100kg+ a side left on the leg press. Dumbbells are all over the place. Equipment is often broken. The concrete floor has been damaged by people dropping the dumbbells. Mens changing room has big holes in the wall plasterboard. They should insist people use deodorant, it smells pretty bad in the summer. Buuut, it’s cheap and there is loads of equipment . If you sign up on line you have 14 days to cancel for nothing so you can effectively give yourself a 2 week free trial. Oh and not much parking.

Joinied up as it was on offer for £5 first month. Havnt been able to use this gym at all, on the times I have gone there is no parking spaces. I read a review on here that warned about this, and it suggested 7pm-8pm. Well I just came back from here after another attempt at parking here. Customer service through website non existent who just said contact gym but I can’t without parking! Another person warned that the one time that I did manage to park was not for gym use so would get a fine. Seems like they are cutting down on car parking spaces so where are customers going to park? Still in the offer period but right now this is no value at all,

Extremely bad service been a member for over a year and don't receive any responses on time sent some emails to them could days ago still no response and it's urgent to me but not to them also emailed my gyms general manager no response aswell called the telephone number of the gym and it just keeps on ringing no one answers it it's shambolic service I've given them a one month notice already to cancel my membership so I will definitely not be using them from the next month onwards wanted to confirm whether I'm able to cancel my direct debit so I can save myself from wasting money but no response yet not happy at all!

This gym is awful sadly.... Most of the machines are out of service CONSTANTLY! Staff are virtually non existant! Showers and bathrooms are disgusting! I came with my gf who had a guess pass... We waited 30min in reception, ringing the bell repeatedly so we could give the pass and go in to no success so eventually we just walked in regardless only to find that the manager/member of staff was chilling at the back of the gym with her dog. I've previously worked in the industry for 16 years and I've never seen anything like this place. It needs a huge overhaul, new equipment and new staff/management. DO NOT GO THERE.

Terrible customer service. I froze my account last year due to my partner being diagnosed with breast cancer, as you can imagine a stressful time for both where we won't be thinking of going to the gym! We both chose to freeze the membership for 3 months, however I was still being charged for my membership. I contacted them about this and had to jump through so many hoops just to speak to someone. They promised me a refund however nearly 6 months later I have not seen any of my money back. Nobody will get back to me about cancelling my membership. They just want your money, no interest in helping anyone.

Gym has very good equipment however,staff and management is terrible. All the staff members are little rude kids, one was trying to sell me a years membership for £25 a year, the pins still do not work! People can just walk in and out I do not even know why I am paying membership, air condition is broken and is freezing in there which is bad for your joints, the music is way too loud, the water fountain is still broken, there is not enough lockers because people leave the lockers over night. The manager cant even do his own job should get fired the other one was better to be honest.

It's alright for the price, £15. I moved from Gold's gym 7 months ago. Here, they have more weights and weight machines than them. I normally go early around 7-9 am before the big muscles descend and start hogging the machines. It's peaceful around that time, and not sure how busy it's in the evening. Don't expect much from the instructors. I've only spoken once on my first day, and since he blank me proper, I haven't spoken to any after. Might be different if you're a pro or a female. Also try to avoid toilet and showers. Put it this way; I've seen better ones in service stations.

DISSAPOINTED ! Right , so first of all when I joined the gym, it was alright, like any other - nothing special. I have been paying on a regular basis every month 14.99 for a membership until I have changed a debit card and missed one payment. I HAVE BEEN CHARGED 25 POUNDS ADMIN FEE FOR NOTHING. It's a joke. Now I have realised that I do not sign up a contract with the GYM BUT WITH HARLANDS COMPANY which by the way on the phone is not any helpful - both times hang up on me and WOULD NOT LET me speak to supervisors. What a shame it is , really . I don't recomment this gym.

As a student it's the perfect gym especially in London. It allows me access to any of their other gyms in the uk apparently, the changing room is freezing and some staff are a little rude but meh, it's cheap and has a studio for all the embarrassing workouts you rather not have an audience for. for 9.99 a month really what do you expect smh people need to stop complaining. But if you do have a stable income and really are into fitness and all that Jazz I wouldn't suggest this gym but if you are on a budget and want the commitment of a contract come on down :)

CONSTANT issues with tredmill...there are so many tredmills but only half work. The hot water didn't work in the showers, the shower has moldy walls, the sink tap water is a press one and the only way you get water is if you hold it down all the time, the shower area is freezing cold the place is dark without any windows and the smell of sweat is so strong at times it makes me dizzy. I'm still a member even though this is my first month here ....this is the easiest to reach for me I know this is a budget gym but does this mean it has to be so bad ?

Does the job. Very bad parking facilities. Staff are okay....some are moody. .. Locker rooms smell bad. They take forever to repair equipment. One of the Water fountains have been broken for almost 6 months. Only 1 of them works now. Mens toilets do not have a full body mirror. It's a pretty rubbish gym but very good price... Of course. Can't argue with it but you are better off a paying a bit more and going elsewhere. If u just want to loft weights and run on a treadmill then it's good for u. But if u are picky about little things then it's not for u.

I came to the gym on my bike and locked my bike at the front entrance to find out 40 minutes later, when I came out, that my bike was stolen. I asked for camera surveillance but it turned out that where I parked it it was a blind spot. What kind of camera has a blind spot in FRONT OF THE GYM! I pay a huge membership but the security is poor there is no one at the reception desk. I manage to find a staff member and he told me that this was the 2nd bike stolen within a week. Very poor communication and I have reported it to the police

I would highly recommend this gym because of SUNNY. I love all of his classes specially the early morning 6:15am & in the Evenings. Im really in love with his Zumba & his FUNCTIONAL classes on TUESDAY & THURSDAY 7:00pm. Thanx to the managers for arranging these classes for us. Can we’ve more of Sunny’s EARLY MORNINGS 6:15am classes As Im working Woman. So its quite good to start my day with Sunny’s workout & then Go back to work & after I finish work I end my day with Sunny’s Zumba & Functional. Xercise4Less is da Best gym ever.

Great no-frills fitness center, convenient walk from my hotel (Travelodge) and Hounslow Central train station. I was specifically looking for a gym with rowing machines. This place had four Concept2 Model D rowers with PM5 computer. Machines were all well maintained and functional. My visit was quick, just an hour on a Monday morning (7:30-8:30), and a day pass cost £10. Mens locker room clean. Large place overall with many machines and weights and floor area. Not too busy while I was there. I would definitely visit again.

This gym is an absolute joke! i had been going to this gym for a while and decided to cancel my membership as i did not have time, i had tired through the app and called many times and then eventually cancelled it. Now i am getting this email from them saying i owe over £90 in debt to them as i have not payed and they had tried to contact me before when this never happened. All i have to say in the end is that this gym has had many problems and now cant even deal with money issues as i'm getting scammed!

I like the gym itself and the on-site staff are all really nice and professional. But HQ have serious issues with invoicing and customer service. Twice they've been charging me long after I've cancelled the membership or when it was supposedly frozen. No refund as they do not have a record of the phone conversation. Not my problem they do not have a good way of keeping records. Shambles. Would not recommend anyone to give them your bank details. They obviously stay on file after you cancel.

For a GYM, its good, parking at peak times can sometimes be tricky (there is a car park for a halfords/Home bargains a little up the road where its free parking for about 3 hours as an alternative i recommend that). The staff are okay, timings are good. they offer a great choice of classes. If you know of a bunch of people who are looking for a gym (talk to the people inside as there is a deal on at times where if you get 5 of your friends to join up then you get free gym for a year!!)

Awful Awful Gym. Really fed up with how low of a standard it is considering the price went up to £20 a month now. Half of equipment don’t work even though they are on. Theres two leakages in the classes room which have buckets gathering the water, the treadmill machine so terrible it actually fractured my knee. Horrible dirty and disgusting gym. Feel I even caught a horrible cold there because they don’t know how to clean properly!! Do not recommend at all.

Vary good and massive gym at a vary reasonable price .The location is really good and the biggest bonus point is that it has a free car park for its customers which most gyms don't have in Hounslow. .The shower rooms are good size and changing rooms are quite big so no complaints and I am glad that I am a member of exercise for less. The only bad thing is the shower is vary slow and a bit cold. Also the shower cubicles don't have a hook to hang your towel .

Started off alright- 2 years back. This last year has been absolute JOKE!!! Let the pictures speak for themselves- current state of it. Oh also, when I took out membership, I signed up for £9.99 a month only recently to find out that they added £2 to each member WITHOUT our agreement. The best part, that is towards planned REFURBISHMENT of the gym! So we are basically being ripped off and will be sponsoring the refurb which is long over due.

worst gym ever, the equipment is often not in service then when you want to cancel the membership they making it so difficult. you can't cancel from the website, you can't find how to cancel on the app and then on the phone they sasid is cancelled but they will still charge you. if you cancel the debit then they say you have to pay an extra for admin fee when they don't actually do anything for you. VERY CAREFUL WITH THIS DODGY COMPANY

Customer service was absolutley disgusting, the current new sales manager is appalling at sorting out customer queries. The gym itself has the same equipment as any other gym except it has more floor equipment to do abs etc. Also the receptionist is very rude upon arrival, I wont be going back there again I will stick to The gym in Hounslow or Anytime Fitness as these are alot better if you like your customer service. APPALLING.

It is an average gym with the only plus point for me being the group classes which are included in the price of the gym. Would like to especially mention Sunny’s group classes which are really good. They are usually packed , esp in the evening, hence would like to see more of his classes added in the morning. 4 stars are only for his classes. Otherwise the gym really needs to improve the infrastructure , toilets and parking.

Very very basic gym, big area for weights and quite a few machines and treadmills. Also have a small ladies area where you can do stretches/ warm up/ downs but people are inconsiderate and leave weights all over the place and half of them are missing. The mats are in awful condition, don’t like to touch them. If I want to use the cable machine half the attachments are broken, no ankle cuff for example. But it’s cheap...

Been trying to cancel my membership. It's an incredibly long process having to deal with two different companies back and forth. Why do they make it so difficult to do something should be so simple as cancel a membership. Being told complete rubbish that I can't cancel due to an outstanding balance, yet it says my outstanding balance on my account is £0.00 and i've never missed a payment. Absolutely shocking.

Used to come to this gym around 4/5 years ago during sixth form and it was in absolute shambles. Now after finishing uni it’s brand new refurbished, the whole gym is brand new and they’ve got machines you only see in America which is good. Clean gym, only issue is members don’t put their weights back but that’s not the gyms fault. AC could be a bit cooler throughout too but after the refurbishment 9/10 gym

Before gym service was very good now its become awful. No customer services too much confusion they make you difficult to come out of membership I going through night mare with them sending email after email that they open my contract finished membership and issued ticket.I already cancel membership been year ago but they still issue tickets. No phone service at all recently heard some had takeover it

I joined the gym in January. I have never been to gym before. There is not much support and help available on the gym floor for the beginners though. I go to attend the classes like SPIN, HIIT and ZUMBA , all by instructor Sunny. I thoroughly enjoy all the classes as Sunny puts his heart and soul in it. I have given 4 star to the gym just because of Sunny. Keep up the good work sunny

I love the gym.It has lots of free weights which is what I use mostly. My only concern is that the changing room does not have enough benches especially when it is busy in the evenings. The shower is a bit cold. Need to up the temperature slightly. Not a good design from changing area to shower area. Needs to be more closer together. The shower cubicles do not have a hook to put your towel.

It was good in the past but the standard has deteriorated. Overcrowded Lack of basic stuff like handles and barbells! (Seem to have gone missing somehow and never came back) Broken cables take ages to fix. No proper monitoring by staff to check whether ppl are putting weights back etc. On top of that, they increased the monthly fee by £5…should return it tbh. Hope there is improvement soon.

The gate never works, on top of that the staff stops and checks you and your details on the computer taking up your time to make aure that your registered in the gym. Theres always a lot of people and therefore its very hot and humid inside and the air conditioner works to a poor quality and should be improved. The staff is not always polite. I am stuck there only becauseof the contract.

Started going back to Gym right at beginning of 2023 after a break of one year.. Xercise4less Hounslow was recommended by my wife.. A perfect gym with adequate equipment combined with excellent Trainer Led classes for Cardio and Body toning.. A Special mention for Sunny (Gagandeep Singh), exceptional Trainer, keeps entire class engaged whether it is Spin, Body Pump or Circuit Training..

It’s a good gym. It’s bigger than it Looks, it has many classes with good trainers, I recommend the classes by Sunny especially. They also have a woman’s only section which I think it’s quite respectful towards our sisters, parking available, evening can be quite busy, toilet definitely needs some air freshener. The gym Can smell of old sweat unfortunately. As ventilation is poor.

If I could give this gym a 0 star I would, extremely arrogant and unhelpful staff. The gym failed to cancel my memberships and I ended up having duplicate accounts under my name, after explaining the situation to the manager (after waiting weeks to see him) told me he has no idea and can not help me. I would not recommend anyone to join this gym particularly this Hounslow branch.

Since its cheap, the staff don`t really care about members,the equipment took more than a month to fix if it is faulted..normally most of the machines are. There is no good response from the female manager and with her bossy rude attitude.People leave sweat in the bench and other machines,Just waiting for few more month till my contract finish then I am out of this gym.

DO NOT JOIN THIS PLACE.!! AWFUL GYM Complaints not handled correctly Staff are lazy Manager is the most awful person to deal with and has zero knowledge within the fitness industry or general public relations Equipment falling apart They keep you locked into contract and charge you The parking is a myth The boxing ring is for show and you'll get told off for using it

*No ventilation in the weights area, where people work hard and sweat a lot. it doesn't smell Pleasant. Point out to the manage. Doesn't seem to care. * the water dispenser is leaking and carpet is soaked with water and very bad odour. *Staff has an attitude problem never greets customers. * parking is not good. Damages your there are pot holes everywhere.

I have using this gym for 3 years.Its good for Beginners. You have all the basic machines. Summer time there is no AC so be ready to sweat and get boiled.The faulty machines take ages to fix so you need to be patient. Most people don't have decipline to put the weights back so you need to spend more time looking for weights. Cheap gym can't expect more.

One of the only gyms with boxing equipment ring etc. However If something breaks in this gym it will never be repaired. The boxing ring needs recanvassing which is an £80 1 hour job it’s been locked off for over 2 months. A lot of staff are very moody if you approach them for help would recommend finding another gym, as I will be as well.

This gym is ok. They have raised the subscription recently . Before was only a tenner. Now 14.99. Still ok though. But they have this silly rule of " you can only acced to the gym ONCE daily?!" What?!! Also opening hours are reduced ..compared to the gym and any other gym.. still ok dough. Good people going there.. not a lot of women

holes in wall have been there for a year and nothing is being done, changing rooms are very cold, not enough working equipment and cancellation is a very grueling process with these people. im being generous with the two stars as some staff are nice but work for a terrible company who do not care about their facilities or customers.

Very disappointing experience!! served them cancellation notice and it took them more than 30 days to acknowledge my notice and they needed another 30 days to cancel my membership. Made a complaint about this to the head office and no body seems to care. Take my advise, Its a trap!! please do not join this gym.

I can't understand all the negative reviews. It's a budget gym so at that price you can't go wrong. My only criticism is the groups of young kids not using equipment properly and messing around. They need to update their policy to 18. Other than that it's decent and the staff are always polite to me.:)

There's never any parking and the parking area is full of potholes. Gym is worn down and the equipment isn't great. Can get very crowded and not covid safe at all!! Would definitely advise against joining. I've been trying to cancel my membership for a while now but can't seem to get through to anyone.

1st visit.. was good, better than the Gym hounslow for free weights and machines.. However in the changing room no place to hang clothes, strictly lockers only. Also could not find a place to stretch but could due to the fact it was my 1st visit as it wouldn't make sense not to have a place.

The only good thing: is clean .. Every day +1 machine doesn’t work.. The most of the machines doesn’t work and full of people and you have to wait 10 min for one set.. unbelievable and after they ask for monthly payment.. they should to leave it for free until all the machine start to work

Feels new, but all the old school basics are there-the weights floor, plenty of cardio machines and what's best, ladies only gym. Drink refills also. Sadly, it leaks from the ceiling inside when it rains, and the carpark is savage- holes and no lighting. If you like off-road driving...

Large gym with plenty of equipment and good value. Been using this gym for 2 months and never had any issues with equipment. Suitable for all levels of training. Plenty of treadmills and cross trainers. Good for weight training. The biggest problem is lack of car parking - always busy.

First of all what can I say, this gym is appalling! Members need to mind their own business. I’m there to workout with my girlfriend. Not there to be judged in a stalky manner. I will be cancelling my membership very soon. Just disappointed in members who don’t mind their own business.

Great free weights area, loads of cardio machines and weight machines. Also kettle bell areas, rope, suspension TRX, boxing bags and a cage.For the monthly membership of 9.99 it is very good value. Also the thumb print scan is great for easy use no membership card to find or forget.

It's the best gym as far as I am concerned. Just replace the leg press machine with a conventional one please because after doing presses you have to lift the lever to stop the weights instead of twisting inwards. Apart from that, it's like a mini american gym that I always wanted.

Cheap and lively, a spacious fitness club with an impressive choice of machines, proper spinning classes with knowledgeable instructors and a large boxing area with 2 boxing podiums. There is also a women only training room and outdoor parking. Ideal for mates training together.

Been in the gym after 6-7 weeks the revamp is quite impressive including the new kit...we'll done. Equipment has now been arranged to create more open space for more matt or weight free work. Still need to do some work on keeping more of the running machines in working order.

Good array of machines. Although right now a lot are not in service. The proof iys g good for a monthly contact; about £10 or so. They don't have wifi that is free for people to use. They don't have disinfecting wipes for the machines. They have many different classes.

Such a rubbish management. Management is cheating customers by giving false promises like Referral bonus points. Dear New joiners or Referrals, Please do not trust that you guys will get referral points. Bonus points concepts is biggest cheating in this gym club.

Great monthly price, free parking (although it can fill up at times). Very good for someone like me that just wants to hit weights, do a bit of cardio and get out of the gym. It's not too fancy, but you're getting more than you're paying for.

Good facilities for the price however don't rely on the class timetable as most the time no one turns up to do the classes! Other than that it is a really good value for money gym. Lots of equipment and changing rooms are always kept clean.

If there was an option to give no stars, I would give None the worst Gym you could ever possibly go to hygiene is terrible. Manager is terrible there's always cones and gate guards in the gym because of the leaking ceiling, stay well clear

The gym has as good as everything available in terms of equipment. I do not se any issues inside the gym. One of the problems we customer face is the parking outside the Hounslow branch, it is extremely limited and should be expanded.

Great massive gym with friendly staff and very hardworking instructors for all the classes. I have been really enjoying the Zumba classes esp from the instructor called Sunny. Would love to attend more classes from sunny thanks …

Lovely gym! What makes it perfect are Sunny’s classes! Especially spinning and body pump! But need more classes in the morning! Sunny Sunny Sunny so much energy so much fun so much dedication! Sunny Plssss some more morning classes!

It's a huge place just around the Bell corner beside near the Quality food stores. It has a separate female gym section. They also do have regular classes like zumba yoga cardio etc. But it only have basic shower facilities.

Very poor conditioned exercise equipment and unhygienic changing rooms. Wouldn’t pay for the advertised price. There appeared to be no staff to show you around. The photos on the website are pretty misleading

The place is good and spacy, but there is very little lighting and there is something wrong with the flooring boards/ carpet as the smell is really bad. I'm not sure how long I will manage to go there.

The gym has it's flaws (like every place), however been going there for multiple years and cannot fault the staff. Wide range of equipment is also good and caters to all training styles possible.

Good Gym Not allowed take bags with u anymore next to weight sections because I been told someone can take weights and gym equipments in their bags so they don’t trust their customers

Great value for money - equipment is adequate - lots of selection but could be tidy up a bit better - having to hunt for weight plates dumbbells and attachments is slightly annoying

Awful gym, so busy all the time that you can be waiting onwards of 45 mins for your next machine.. consider that you have atleast 8 exercises needed doing.. you do the math

worst gym ever. Cancelled my membership after 2 visits, all gym equipment dated back to 1982. To dark. Smelly. Just don't bother and spend your money somewhere else !!

Very large gym with all the machines and weights you could want. Great value for money. It's not £9.99 anymore but regardless still worth the money at £19.99

Good gym with new equipment and quite big space ..what I would suggest though would be for the opening ours to be moved from 5:30 am to 23pm during the week

Cheap membership, is never full, and everything is clean and nice. Amazing atmosphere and friendly people, all equipment is working perfectly. Love the gym!

No discipline of members. Handles for cable machine non existent. Staff are not making efforts to establish discipline. Has potential to be a good place.

HQ trying to make profit by not cancelling the membership from their end and taking monthly fees even though the person has cancelled their membership

Equipment is their strenght. But the fact that for years they had not fix the heating in the changing room or the leaks in the roof is bad.

The gym itself is ok but it barely has any parking spaces for the members I would only recommend if u live walking distance from the gym.

Heavy dumbbells that's what you need. I am more than happy with that, as it isn't easy to find them at Pure Gym or the gym.

Gym is fine but their way of handling membership is not.Even after cancelling my membership they charged me monthly fees

Amazing gym for the price, some great equipment that my other gyms don't have. Friendly staff and very clean.

If think of Gym, think Xercise4less. They are good and lots of important gym equipment. Good services.

Very good gym and the fact it’s better than most at £20! Parking is annoying

Like the fact that there's a separate ladies only zone too.. Helpful staff

The best gym equipment and variety, however horrible parking situation

Staff should be more friendly and kind . Otherwise all good …