I just wanted to make a special acknowledgment to the beautiful Claudia. She has been one of the loveliest ladies I have ever come across while shopping in the city. So unbelievably inviting and very easy to talk to. She made my experience a million times more enjoyable and I cannot wait to wear my new dress thanks to her.

Daniel helped me with my shopping. He was so welcoming and gave me the best experience throughout. He made me feel so special and nothing was too much to ask from the moment I stepped foot in the store. If you’re looking to shop here ask for Daniel. Thank you ❤️

I used to be greeted with a warm welcome and plenty of assistance until I gained some weight due to a medical issue. Now I go in, (with money to spend and I know my size so I know I still fit their clothes), and I am ignored without fail everytime.

Extremely poor customer service AND attitude received from the short hair Chinese guy on wed 22nd March. Zimmermann should really re-evaluate the client advisers in the CBD store as that really represent the face of Zimmermann. Disappointing.

I had a pleasant experience with a lady who assisted me while I was trying out dresses. When I was about to pay for the dress I liked, I noticed a makeup stain on the shoulder part of the dress. I inquired with Melanie whether it’s possible

Worst customer service!! Only the security outside of the shop greeted me. But as soon as I stepped into the shop nobody acknowledged me. One girl was busy serving another customer, another one was putting dresses away and a third literally

I had a fantastic experience at the Zimmermann CBD store. The staff was exceptionally helpful (Lena and the other ladies) and welcoming when I went in to exchange a dress I had ordered online. The personalized attention, including steaming

I have been putting off writing a review for some time now. I love the quality and creative designs of Zimmerman. HOWEVER; no matter how many times I come into the store at Pitt St, I am ignored. As a woman of colour; I'm almost certain it

If I could, I would give a ‘’minus star”, extremely discriminatory rude staff and brand not size inclusive. They denied to show me the products even though they had them in the store. Lovely collection but an awful and traumatic experience

I could have certainly given below 0,and I hope some one reviews these reviews .Really sad customer service . Rude Manger(Debbie) with no patience to help a member trying to problem solve . Manager Debbie seems to have no regard for their

I was just in the Pitt st store and the only person who was kind was the women behind the desk taking my cash. 3 times I had snide comments about my sneakers (asics). Hey guys.. I have a recovering broken ankle and am unable to wear heels

We visited the store on 14 May, sometime after 3pm, looking for a mother's day gift with my mum, and was treated to such dismissive and disrespectful behaviour by the staff at every point of our time in the store. One of the female staff

Awful experience shopping in store. It took some time to get assistance and when I finally got some help, I needed to repeat my name numerous times to the same person. She kept forgetting what she was doing and whatever was asked of her,

To Abby and the whole team at Zimmerman Pitt Street, just thank you. Thank you for providing an amazing wholesome experience to my mother and I. We’re not ones to shop at luxury stores often but you all have made us want to come in more

Decided to visit the boutique at Pitt Street Mall despite the given-pessimistic reviews because I wanted to try and experience the customer service for myself. Hence, the sincere review that follows;

Wonderful shopping experience I have had in Australia. Danielle has helped me finding beautiful tops and her colleague has also assisted me with the receipt issue. I would definitely come back again.

Just want to say thank you to Claudia's amazing service.I was wearing very casually with my baby and browsing at Westfield.There has no staff greet me or even look at me.

The worst customer service ever!! No staff greet customers, and no one wants to provide services to customers. Staff are just walking around and having nothing to do.

New collection looks fantastic. Thank you Leo for a great shopping experience and helping me pick a few dresses for my wife. Quite enjoyed it!

Absolutely love Zimmerman clothing especially the dresses. Very feminine, stylish and excellent quality