endota spa Richmond

61 reviews

166 Lennox St, Richmond VIC 3121, Australia

endotaspa.com.au

+61394293700

About

endota spa Richmond is a Day spa located at 166 Lennox St, Richmond VIC 3121, Australia. It has received 61 reviews with an average rating of 4.2 stars.

Photos

Hours

Monday10AM-9PM
Tuesday10AM-6PM
Wednesday9AM-6PM
ThursdayClosed
Friday10AM-6PM
Saturday10AM-6PM
Sunday10AM-9PM

F.A.Q

Frequently Asked Questions

  • The address of endota spa Richmond: 166 Lennox St, Richmond VIC 3121, Australia

  • endota spa Richmond has 4.2 stars from 61 reviews

  • Day spa

  • "My friend and I went to this spa together as we were having a girls weekend catch up"

    "I have been visiting this location regularly for several months and have consistently enjoyed a delightful and soothing experience"

    "Booked a couple's session here on Thursday 20 April and specifically requested it for a couple over four times"

    "I booked in a consultation at 6pm"

    "The treatment was fine but what I found really disappointing was that they allowed a fellow guest to make a loud and long business phone call in the waiting area"

Reviews

  • ellen bush

My friend and I went to this spa together as we were having a girls weekend catch up. I've never complained about a place before but I felt I should in this case. The therapists were lovely but the room was absolutely freezing. The therapists hands were also freezing and we were lying on damp cold towels. My teeth were chattering and I had to ask the massage therpaist if I could hold onto a couple of hot stones as I was became concerned about the blueness of my hands. My friend also felt chilled to the bone. It is impossible to relax into a massage when you are that cold. Spending a dollar or two on electricity to warm the room beforehand and investing in heat pads like most other spas have these days is mandatory in a professional spa. When I told the lady at the desk that the therapists were lovely but it was freezing cold she replied "Well didn't you have a cup of tea?"A very strange response.

  • courtney carpenter

I have been visiting this location regularly for several months and have consistently enjoyed a delightful and soothing experience. Unfortunately, on this particular occasion, that was not the case. The therapist lacked organisation and spent 10 minutes of my session time preparing the wax and tinting supplies required for my brows. To make matters worse, the job was done poorly, and hot wax accidentally dripped onto my lashes and under-eye area. She did apologise and removed the cost of the wax and tint from the bill, as well as offering me an eye mask. I had also made a booking for a Detox Package, which felt rushed and far from relaxing. Despite wearing noise-cancelling headphones, I could still hear the therapist banging cupboards and drawers and bumping into the bed. Overall, this experience has left me disappointed and salty about the $160 I paid.

  • D W

Booked a couple's session here on Thursday 20 April and specifically requested it for a couple over four times. This was confirmed over the phone by the employee back to me each time. Just walked in with my partner for the booking and was told that they only had booked the session for one person and that there was nothing they could do apart from half an hr each seperately instead of together as we had originally booked. Definitely felt like we were discriminated against. The employee simply stated that it was a miscommunication but how you manage to flip the script to that extent is a joke. I would strongly advise against visiting this clinic - if not for the hint of what felt like discrimination then perhaps the poor customer service.

  • Tara Mooney

I booked in a consultation at 6pm. When I arrived a girl was in training so I was patient and expected to wait for a little bit. I waited for 45minutes before the girl who was training the new person would see to me. All I wanted was to talk to someone for 15minutes about products and they forgot about me, forgot my name, misplaced the form that I had filled in and when they finally realised they had forgotten about me, there was no real apology or recognition that I had been waiting 45minutes. The girl who did eventually see to me was helpful and answered all my questions but it wasn’t a nice feeling to be forgotten about and left waiting.

  • Rach L

The treatment was fine but what I found really disappointing was that they allowed a fellow guest to make a loud and long business phone call in the waiting area. Several staff were present and did nothing despite this person basically yelling down the phone and ruining the ambience for everyone else. I eventually asked him to take his call outside as it was inappropriate. He was quite rude and abusive to me, yet again the staff did nothing. It completely ruined my experience and the tranquility of what should be a relaxing treat for myself.

  • Jemma Edwards (jemthepiercer)

I just had an amazing experience here, I had an organic facial done by Stacey. It was my first ever facial and Stacey was super informative, very sweet and helped me address all of my skin concerns thoroughly. I would definitely come back to see her again. The front counter staff (I didn’t catch your name, I’m sorry) was extremely welcoming and sweet. It was overall the best experience. 10/10!

  • Bomi Kang

They don’t know the meaning of ‘couple’. I booked a massage for a couple the day before. Confirmed that more than twice on the phone. Instead, we were told they had only booked a massage for one person and blamed it on ‘miscommunication’. It ruined my day for both myself and my partner. It seems like someone needs to be trained a bit more.

  • Vanessa Warren

Just came from Endota Spa Richmond on Lennox street, was lucky enough to meet the girls there, Isabel did my surrender package for me, it was AHHHHMAZING , great product knowlege, will be going back every fortnight to have the organic facial, Thanks ladies for such a pleasant experience See you Soon.x

  • Alexandra O'Neill

Just got a lovely remedial massage from Eren. He was amazing! Not only did i walk out relaxed but my back felt so much better and he gave me some advice to stop my pain with some exercises. The ambiance was great and he made it such an enjoyable experience. Definitely recommend Eren!

  • Lauren Ackerfeld

I've just had a much needed and very calming remedial massage and facial. The experience from start to end was relaxing and stress free. I was most impressed by how accommodating the staff were to my more complicated skin sensitivities. I will definetly be back very soon …

  • Michelle Barillaro

I had the most amazing massage I have ever had this evening from Talina! She was so lovely and knew exactly the right pressure and areas that needed extra attention. Thank you so much, I feel great and can’t wait to come back!

  • Susan Loudon

Lovely, relaxing atmosphere. Rebecca was my beauty therapist for the rejuvenate package, the session was amazing and Rebecca was so friendly and knowledgeable about the products and facial types. Would definitely recommend!!

  • Luke Holmes

I had a great experience here with the surrender package. Chantelle was so attentive, she adapted to my body and my skin and was lovely company. I would definitely recommend the spa to anyone and I will definitely be back.

  • Carina

I like the customer service. Staff is very friendly and the environment very calming. All massages I had by today were in very nice rooms, products used were awesome and the quality of the massage as good as expected!

  • Monique Lay

One of the best places for a relaxing massage and facial. I had a voucher given to me for my birthday, and it was such a good gift. I had a full body by Beth and she really catered to my problem areas.

  • Ceyda Su Ünal (Student)

I received a remedial massage from Tanya and not once did I have to adjust the firmness of the massage which I almost always have to do. She was such an experienced therapist I didn’t want it to end

  • Gabriella Hepworth

Missed appointment due to a family emergency. Contacted them the next day to explain and rebook but they charged me the whole value of my gift voucher. Super disappointing.

  • Liam Barker

I always have a relaxing experience each time I visit. Everyone is extremely professional and welcoming. The massages are amazing and the rooms are always clean and tidy.

  • Laura Barker

Absolutely love visiting Endota Spa Richmond! All of the staff there are so kind and welcoming and really go the extra mile to give an amazing experience.

  • Laura Sweetman

I had a very enjoyable experience here. The staff were always ensuring I was comfortable. The beautiful smells of the products they use are lovely.

  • S K (Passionate Hoteliers)

Much needed organic massage was sensational, and I highly recommend endota spa signature blend hand and body wash & lotion, smells divine …

  • Tulip Smith

I called them three days ago to book a massage (during the day). It went to voicemail and so I left a message. I"m yet to hear back...

  • Stacey K

Wow wow wow wow Anu, you are an angel. The most heavenly massage of my life. Just wow. Thank you for sharing your light with me. ❤️✨

  • janevmcculloch

I had a organic massage with hot stones with Vicki and it was simple magical! She has heavenly, healing hands. I recommend.

  • Brad Donald

Fantastic! Lovely staff, very tranquil vibe and walked out feeling super rejuvenated. Will definitely be back

  • Kerry Mackenzie

The staff are friendly and professional. Had an amazing massage. Highly recommend Endota Spa, Richmond.

  • Hailey Pham

Overpriced, worse remedial massage than cheap places, you’re placing paying for the nice ambience.

  • Kristin Sabatino

Got a facial done here and loved it! Felt really relaxed and my face was glowing afterwards

  • Andrew O

Dated deco store, the staffs are nice but I do feel a bit forced to buy products

  • Aleisha Smit

Grace was incredible! Deep recovery massage aromatherapy oils and hot stones!

  • Samantha Potts

Lovely team and great experience. Would highly recommend the Revive package

  • Sophie Fritsch

Fantastic facial tonight at Endota, the staff were lovely and professional

  • Deb Brown

My remedial massage from Carinna was exactly what I needed. Thankyou

  • Stacey

Anica was a great therapist and I felt so relaxed :)

  • Diana Camacho

Love this place. Mica does amazing massages …

  • chloe saunders

Amazing! Jess and Steph are the best! ❤️❤️ …

  • Yasmeen Abusara

I loved the experience and the care given …

  • Lauren “Sam1” Donkin

Beautiful staff and amazing massage and facials

  • Alla Polyanskaya

Beautiful place and professional service

  • B&C

Lovely staff & great services.

Similar places

Sense Of Self (SOS)

721 reviews

30-32 Easey St, Collingwood VIC 3066, Australia

Sakura Lounge

523 reviews

8/10 Warburton Ln, Melbourne VIC 3000, Australia

V Hotel Spa - Luxury Day Spa & Couples Massage

316 reviews

Lower Ground, 630 Little Collins St, Melbourne VIC 3000, Australia

Fifth Element by Saltair Spa

230 reviews

LG, 90A Watton St, Werribee VIC 3030, Australia

endota spa

163 reviews

Shop 31A, 29-35 Lake St, Caroline Springs VIC 3023, Australia

Piaf Day Spa Yarra Valley

157 reviews

711 Don Rd, Healesville VIC 3777, Australia

endota spa

156 reviews

1/11 Gloucester Ave, Berwick VIC 3806, Australia

endota spa

155 reviews

475 Moorooduc Hwy, Moorooduc VIC 3933, Australia

HOLISM RETREAT

147 reviews

M Gallery Hotel Chadstone, 1341 Dandenong Rd, Malvern East VIC 3148, Australia

Balance Mountain Day Spa Olinda

146 reviews

226 Ridge Rd, Olinda VIC 3788, Australia