rue21

160 reviews

4200 S East St, Indianapolis, IN 46227

stores.rue21.com

+13177866281

About

rue21 is a Clothing store located at 4200 S East St, Indianapolis, IN 46227. It has received 160 reviews with an average rating of 4.1 stars.

Photos

Hours

Monday12-8PM
Tuesday11AM-9PM
Wednesday9AM-9PM
Thursday9AM-9PM
Friday9AM-9PM
Saturday9AM-9PM
Sunday9AM-9PM

F.A.Q

Frequently Asked Questions

  • The address of rue21: 4200 S East St, Indianapolis, IN 46227

  • rue21 has 4.1 stars from 160 reviews

  • Clothing store

  • "The young ladies in there working were awesome they were very friendly and beyond helpful with a great knowledge of what was or wast in stock definitely a 10+ for customer service, the store as very well organized sizes and colors were all in order and coordinated"

    "I love love love this store"

    "The staff goes above and beyond to help you find what you are looking for"

    "Unfriendly staff, very dirty store"

    "This location is extremely disgusting and very unorganized"

Reviews

  • Natasha Magness

The young ladies in there working were awesome they were very friendly and beyond helpful with a great knowledge of what was or wast in stock definitely a 10+ for customer service, the store as very well organized sizes and colors were all in order and coordinated

  • Penny Jones

I love love love this store. It's kind of like forever 21. The clothes are decent and affordable. The staff are always smiling and friendly. The store is decorated nicely and is clean. There are men and women's clothing, shoes, accessories and shoes!!

  • Christi Rainwater

The staff goes above and beyond to help you find what you are looking for.If looking for a positive shopping experience.This is the place.I have been here twice now and will keep going here.They even let me know abput the online ordering...

  • Jacob Maschmeyer

Unfriendly staff, very dirty store. Tons of things where they don’t belong or just haphazardly thrown back. Store staff just chillin at the register instead of fixing the place up. Many clothing items fit poorly or didn’t match their size.

  • Amelia Pitcock

This location is extremely disgusting and very unorganized. You walk in and immediately hit with a nasty smell, like dog piss or something. Clothes are hung up in random places and the customer service is horrible! Dirty floors all in the

  • Elijah Gibson

Employees Were on their phones, i asked for a dressing room and the lady just sat there! A girl was literally sitting on the ground by the cashier just on her phone! I was very unpleased by this visit today. If you are gonna hire people,

  • Shalanda Cook

1st off if you of color be ready to be have a shadow Which is crazy to me then Don’t ask no questions cuz nobody knows anything but can follow you all over the store I’ve been to the since they got this new manager and it is horrible the

  • Kris Reed

This location is horrible!!! Rude customer service especially from the man that works there believe he had a beard. They don't even wanna move to help you get anything they are lazy not friendly. Don't give people back their receipts. I

  • Devon Roberson

While we were there and getting ready to checkout the woman kept having us swipe the card and it deducted 3 separate charges. We kept asking about it and she insisted the system was failing and not charging. She had us move to another

  • Devon Rachelle Carter

Tonight while shopping my 1year old was all over the place running back and forth playing with the workers and just being a antsy 1year old. Well he ended up falling and busting his mouth and 2 workers literally ran to help me and get

  • Sierra Lucas

The workers are so judgemental . I have been here 3 times and tonight was it for me . I asked about one of the signs got looked head to toe and a attitude in response . And when walking through the door all workers were at the counter

  • JENNIFER KLEIN

My daughter shops here all the time we've always been welcomed and everyone's always so helpful but today I returned my daughters jeans as I walked in the lady helped me right off looked all over for my daughter's size took em to the

  • Aviya Hawkins

Unprofessional and against human ethics of professionalism. Manager will appreciate doing the work but don’t handle problems is not their solution. If someone is needed is necessary for the managers to forget but tried to communicate

  • Evan Meier

The managers at this Rue 21 are rude toward their coworkers and are even disrespectful to them in public. You guys need to grow up and start learning how to properly manage your store and staff.

  • Stephanie Molina

I LOOOOOOOOVE THIS STORE!! I would only change one thing, the prices. Great stuff, just a bit out of my price range :( i wait till i can get what they have at goodwill but takes forever

  • William Balint

Store always looks like a bomb has gone off in it. Employees never recover the story they stand by their registers and talk and are on their phones. Very unhelpful staff dirty store.

  • Chavon Harris

There wasn't a good selection for plus size. Looks like they threw a bunch of old sweaters and extra long shirts on the shelf. Full figured women don't want to wear that stuff.

  • nsync lover

First time coming to this store and had a great experience! The manager Jess was the sweetest person and helped me find alot of cute clothes! Definitely recommend coming here.

  • Taylor Golden

They need more plus size selection because the selection that they have is mostly for elderly plus size women not all of us plus size women want to dress like a grandma

  • Heather Hess-Steen

Its very overpriced and the store was bare in some spots but a complete mess in others. The ladies were very friendly so at least that was good

  • Debbie Daniel

The ladies working at rue 21 were quiet but they were helpful and ready to help if I needed it it was a nice first stop at the store for me

  • Holly Cline

Always great prices for super cute clothes! :) I would recommend signing up for their emails, you get lots of really awesome coupons! :)

  • Daisy Girl

I love their clothes and I love that they have great service and they always have low prices on the cutest clothes ever! …

  • Jessica avila

Love there selection on dresses and shirts for big girls super cute and fit well. However there pants fit a little wierd

  • Nathan Shupe

The store is great, the prices are even better... Not to mention the staff is just freaking HOT!!!! (I've got to say it)

  • PATU LOCA

Great customer service plus this location carries a whole lot more different items then most the other locations.

  • Hailey Jones

THEY ARE UNDER NEW STAFF! Please ignore all the reviews prior and keep in mind things DO change! This

  • Cole Espinoza

Nice people very helpful very clean great variety of clothes true Hoosier hospitality with class

  • Melissa Curnow

Y'all my SOFT SPOT!! Had NOTHING BUT GOOD EXPERIENCES FROM HERE!!The staff is excellent to!!

  • Jason Tate

Great prices...Wait until the day after Christmas and mostly everything is 70 percent off

  • michelle stephens

Customer service is spot on my first time being in here and will definitely go back

  • Eve Graves

The manager was great! He was friendly and professional. I appreciated his help.

  • Candace B

Great selection! The ladies gave great customer service! Which is rare nowadays.

  • Not Yabizz

Love the staff here... New girl today was a delight.... Thank you Madison!!

  • Mike Mike

Probably the best customer service that you could ever ask for hands down!

  • HawaiianNonna Anna1970

Great selection of merchandise, love the sales and friendly staff

  • Josh Auroma

Everything was great. I hit the clearance rack and scored big!

  • Honeyy Thick

Very nice store. Its quiet and filled with good products.

  • campfiregrl99

Love this store. So glad they built one closer to me.

  • troi miles

Grandkids love the clothes

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