I rented a property with Traversgray for about 5 years. There were a few problems along the way. Firstly when it come to repairs or getting them to do anything to help out, that was pretty much non-existent. In some cases I had to do my own repairs or install things such as fly screens because they ignored my emails about fly screens and the stove kept cutting the electricity out so I could only use one plate at a time, in the end it took them 6 months to get a new stove for me. There was also the issue with the fan in the bathroom, the curtain rails and there was issues with mould and a host of other problems. For awhile there I had an issue with a worker there by the name of Simon who used to call me each week and harass me into paying the rent and each week I'd say "I get paid fortnightly Simon, that is why I am a week behind, we have been through this before". Then one day I came home and had a letter of termination slid under the door. There was also the time they increased the rent but I was never informed of an increase as I never received a letter, then 3 months later I was told I was behind in the rent by $300 and that I had been paying $300 not $335 and I needed to pay the rent outstanding immediately or be terminated. You'd think they would tell you the first week it happened right?. For awhile we told Traversgray if you want to do repairs or whatever else (Because it was a 40 year old apartment) we can move out while you fix it up a bit and we will move back in once completed and pay the rent increase you charge which they never responded to us about. The whole time I lived at the apartment I was only subjected to two inspections, I thought inspections were done every 6 months?. When I finally left, I was told I would be getting my full bond back which was a relief but then they told me that I had to pay $95 but they wouldn't say what is was for, then they said if I refused to pay they would take it out of my bond whether I said yes or no. Thankfully after all of it I did get the full bond back. After I left I heard from neighbours that nobody had moved in for awhile so I knew that they were doing up the apartment. When I saw the apartment after they did the renovations I was furious to say the least, they didn't just do it up, they made a masterpiece. One of the reasons I left is because they refused to do repairs or anything and soon as I leave they create this masterpiece. I would of stayed if they would of been more reasonable. At the end of the day I think Traversgray is just like any other real estate, if you pay the rent on time that's all they care about, money money money.

Unfortunately I have had a terrible time with this agency, and want anyone reading these reviews to be warned. We moved into a place in Newtown in December 2018. By February 2019, the hot water in the apartment only lasted 2 minutes. We called the office and Shanna sent out two different people after weeks of many non returned emails and phone calls. Neither of these plumbers could apparently fix it, even though they agreed that it didn’t work. She then ghosted us for 2 months until I told her we would go to the ombudsman and report them due to them not fixing an urgent repair, and she finally replied a very rude email saying I had no right. After this she sent one more guy, and then she emailed me and blatantly told us it simply can’t be fixed. No apology, no rental reduction for no hot water, nothing. So basically she expected us to live with no hot water and she would not take any responsibility. By this time the lease was almost over and we had gone 10 months with no hot water, so we just waited it out. We left on the 17th of December and Shanna said that our bond would be back by Christmas. No surprise, didn’t come through and she was uncontactable and away for 3 weeks. In the end after calling every single day, she sent it back 6 weeks after we moved out. The apartment is now listed on real estate.com without a notice on the ad saying there is no working hot water at the property. Have never been so disappointed with a company before (other than the receptionist who is lovely) and recommend nobody to use Shanna as an agent. (Or to check the hot water if you are looking to rent in Newtown!)

If I could, I would rate as negative to zero stars. The managing director Mr Andrew Gray is obnoxious at best and if he was selling my property, I would relist my property elsewhere. I am looking to purchase a property in the inner west and city fringe (which is an area of Sydney that I love). When I rang to inquire about a listed property this morning, there were mistakes on the website (picture of a car space on the floor plan) and this is what I rang to verify and no property listing viewing time. As a potential buyer I had a few questions, to which he retorted rather rudely "whether I was in real estate?" and intimated that I must not know very much about property (and subsequent pricing and demand) since I was not in the business of selling aforementioned property. I find this to be the opposite of what I would suggest good customer service would be for a real estate agent looking to maintain good client and buyer relationships. Understanding that the property I have inquired about may have had offers for purchase, is no reason to be condescending and I suggest that in future a simple " The property that you have asked about seems to be popular and we expect it to fetch the current listed price" would have sufficed.

I just wanted to share my sincere thank you to Andrew and the entire team at Travesgray Real Estate. I have to say I was very impressed with the support Andrew provided me with a few of our properties, he was always very proactive with everything we asked for. The entire team was obviously well led by Andrew and Naomi, as they all seem to follow the same integrity which is what I felt each time I dealt with them. One thing that stood out for me, was that Andrew had a lot of experience when it came to buying and selling, this was a blessing for me. Hence, why I've stuck with them for over 10 years. For me, he was honest and knew the market well, he had integrity with a high level of credibility. I also want to highlight the work Lillya did for me as she handled my rental properties over the years, she was always there for me when the tenant had concerns, she gave me options and photos, not to mention having quotes ready with the best prices. She never once pushed me with who to go with, we both worked together with the best and quickest way to look after the tenant, which is what I liked. Great job guys and look forward to dealing with you again. You ticked all the boxes. John S

Adam Jakovovic has assisted me with renting out three investment properties over the last four years, in the Inner West, Eastern Suburbs and North Shore. In all instances, he found great tenants at the first open-for-inspection at the price we were asking for, ensuring the places were vacant for a minimal period. I was impressed by the thoroughness of his vetting process. While any property manager can get evidence of an applicant's employment and financial position, Adam went beyond this - he found tenants who were the right 'fit' for our properties. The tenants all proved to be low-maintenance, house-proud, and exactly what we were looking for. Adam made the whole process run smoothly. He made good recommendations for touch-ups before renting, helping to coordinate tradesmen. He efficiently managed tenant requests, only involving me when necessary. He emailed a good summary of his property inspections, giving me peace of mind. And when tenants left, there were no surprises. I would highly recommend Adam to anyone looking to rent a property.

Unprofessional and unethical. If you're a tenant don't go with these guys. All was well until we gave our notice to move out. The agency claimed our whole bond back with no notice and no reason for this whatsoever within the two week period with which they were required to provide us with invoices (we had organised end of tenancy cleaning). Shanna was unprofessional and unresponsive when asked to explain and was clearly hesitant to put things in writing via email as opposed attempting to speak over the phone. It was a $4,600 bond of which, more than two weeks after the claim, we received invoices for approximately $750. This included an $200 invoice for fixing a shower head that had literally rusted off and was clearly the landlord's responsibility. It took us submitting an NCAT application to get them to respond to anything and of the $4600 bond, we settled for less than one tenth of that purely to see the money back before the hearing which was more than two months down the track. Great way to treat people during a pandemic. Good riddance.

Lillya has recently taken over property management of my apartment by Traversgray. I have been a client for over 6 years. Her initial contact with me was to suggest an increase in rent for the existing tenant of 5%. Unfortunately, the tenant advised he was giving notice as he needed a bigger property! Lillya promptly advised me of this, informing me similar properties in the building were asking 15% more than I was getting from the current tenant. She prepared marketing and promotional material and worked with the existing tenant to obtain a ‘walkthrough’ video to promote the apartment. Lillya had secured a new tenant on a 2 year lease, within 3 days, increasing the rent from the previous tenant by 21%. The new tenant moved in seamlessly 1 week after the previous tenant vacated. Lillya handled all the paperwork for the new lease. I met Lillya at the apartment when she was inspecting it. I found her to be personable, knowledgeable, and enthusiastic. I would happily recommend Lillya and Traversgray. Philip

I have used Traversgray for the management of 2 inner west properties for a number of years. When I bought in Lane Cove they were only too happy to manage this property also even thought it is some distance from Erskineville. The whole experience has been nothing less than excellent. Shane answers messages, reacts quickly and raises issues without delay. He also looks after my tenants which I appreciate as they are my customers too. Recently I sold one inner west unit. The price achieved was excellent in a tight market. Shane, in his own time, and at cost price, decorated the balcony with greenery and made the place look so much better. After the sale Shane sold the plants etc and refunded me the money! I have no hesitation in continuing to use Shane and Travergrey for all my property needs. They give Agents a good name - I wish they would open a car dealership!

Unfortunately Traversgray removed their old profile with poor reviews and numerous complaints which truly reflects their capacity and treatment of tenants. I would not recommend trusting their current reviews. We found the communication abysmal, with problems going unanswered for months on end despite over a dozen emails, a dozen phone calls and multiple visits to the Traversgray office. We had significant out of pocket expenses despite the managing agent Naomi Travers confirming the expenses would be covered. The other managing agent, Andrew Gray, was both invective and slanderous towards me regarding the property we were renting, which he had never personally inspected. Not behaviour we expected of a professional firm, but certainly in keeping with previous reviews we had read. On the other hand Shane Turner was truly helpful and pleasant to deal with.

Had the worst experience with Shanna dau ! Haven’t had hot water for a week( happened multiple times since we moved in) and got send over a plumber on the day we moved out ( they didn’t clean after them ) asked to be present for bond inspection four weeks in advance and Shanna couldn’t organise it and is being unresponsive or extremely slow with responses you basically need to call her every day to get things done . We moved overseas and waiting for our bond pay out . Shanna is charging now extra for cleaning . ($330) , a toilette seat and a vanity which are firstly broken since we moved in plus are in there since the unit is build and definitely landlord responsibility. It’s been a nightmare communicating with her from overseas . Comes up with new issues she wants to charge every week and basically got nothing processed since we moved out !

We rented a flat through Traversgray and couldn't be happier with the service they provided. They were always available when we called, gave us quick responses when we had a question and were eager to help with any issue we had. At one point in our tennancy we had a major flood caused by a blocked gutter in our building. Traversgray provided immediate assistance and ongoing support when we needed it. It was greatly appreciated. Lilya, our rental manager, was excellent to deal with, demonstrating professionalism, empathy and an enthusiasm to cater for the needs of the tennant and the landlord in equal measures. I highly recommend Traversgray real estate to prospective tennants and landlords alike. They are a hidden gem in the inner city real estate landscape that should not be over looked.

Shane Turner has been our property manager for years now and was also involved in the sale of one of our properties just recently. Our property was sold in under a week of being listed, and we believe that the success was largely due to Shane’s input into the staging of the apartment. He worked with the stylist to come up with a fresh look so our property stood out from all the beige on the market, in an area with an over-supply of apartments. He is the best of the best, and one of the rare agents to go above and beyond. His attention to detail and level of involvement are second to none, and his communication exemplary. We couldn’t recommend him more highly. Thanks for all of your efforts, Shane! Ange and Kate

Worst real-estate agent. There was a leakage of water from ceiling whenever it rains. When i ask the agent Jake to fix the issue, he told me to put towel and bucket. What a great solution given for the water leakage issue. These agent only treat you nice until you have not signed the contract. Once you sign the contract, they will put cotton in their ears and sleep. And if you are late to pay rent by a day, they gonna call you but when we call them to tell the issue in unit, they are not going to answer the call.Horrible experience with this real-estate. Not recommend at all.Stay away from this real estate, if you don't want trouble.

We were tenants of Travers Gray for nearly 4 years, and during that time they were great. Con Paradisis our property manager is a fantastic, professional agent and it was always a pleasure to communicate with him. He was always quick to response to any queries. In more than one occeasion he treated us with care and kindness. One example is doing the final inspection and releasing the bond one day after the end of lease date which is unhread of! They undrestand the pressure on tenants during the pandemic and do their best to ease the situtation. Keep up the good work guys!

We rented a house in Newtown using Travergray and the experience was one of the most positive I have had with a real estate agency. We dealt primarily with Kim and Cindy who were always, polite, helpful and prompt on responding to issues. We had a couple of problems (not todo with the property but mostly todo with old plumbing in the area) as well as requests like wall mounting a TV, pets, etc and Traversgray were always quick to respond with either an answer from the owners or tradesman. I would definitively recommend Traversgray and would happily use them again.

It saddens me to rate them so low as the last year has been a positive experience. However coming to the end of our tenancy, the lack of responses to emails (5 emails) and phone calls (3 calls) over the last 3 months has been shocking! I am still having to liaise directly with the Receptionist as the Director cannot be bothered in responding it emails and phone calls, even though she is our property manager! Get your act together as the real-estate market is very competitive and if you don't put your customers first, they will go elsewhere.

Many years ago I worked with Adam and he was always very professional and was on top of his game in managing properties. He always had a great rapport with owners and renters, he has been doing this for many years and has mastered his skill. That is why Adam now manages my property and I couldn't be happier. I don't have any headaches of dealing with all the hassles that comes with managing your own property. I get paid the same time every month, the bills get paid and I'm stress free knowing that he does everything by the book .

I couldn’t recommend our property manager Shanna Kelly more. She is personable, approachable and efficient – definitely someone you can trust. We rented an old house from Shanna so as you would expect various issues would arise – she always dealt with these issues in a timely way and kept regular communication till resolved. Also Cindy the receptionist is great, always assisting when Shanna may have been unavailable, like a tag team. She was friendly and I always felt confident that things would be followed up on. Thanks guys

Andrew is professional and super helpful for my purchase of the property in 2017, to find the tenant within 1 week of my purchase and take good care of the tenants and property in the past 3 years. His team responds very quick, always get the tenants to pay rent on time and provide instant assistances when needed. There is another highlight which is the super cute postcard during Xmas from the team. I highly recommend traversgray and I’ll definitely be a great neighbor shortly!

I've had my property managed by Traversgray for over a decade now and I couldn't be happier. I'm always kept up-to-date with what's going with my property and with the rental market in general. Whenever there are any problems or something needs fixing, Con Paradisis, my agent, is super quick to get me quotes, the prices are always reasonable and everything is managed smoothly. I really never have to worry about anything. I wouldn't go with anyone else.

I would highly recommend Travers Gray, amazing customer service and have been so incredible to work with. I have my rental property managed through them now and regret not moving it sooner! The professional photo's they arranged and the online write up created numerous applications and within days (literally!) there was a new tenant moving in. AMAZING people to work with, they genuinely care about their clients. Best Agent I have ever dealt with.

We've been tenants with Traversgray for 5 months now and it's been a very positive experience. Lillya is highly communicative, friendly and professional. She was supportive during the leasing process, and has since proactively reached out to check up on things ensuring that everything is in working order in our rental. We hope we can continue living here for the foreseeable future under Lillya's management with Traversgray.

Con Paradisis has been the best Property Manager we've met to date. We highly recommend him. He's not only an excellent professional, but also a very friendly and caring person. He’s always been available and keen to listen to our needs and found a way to solve any problems. Always respectful, kind and resourceful, it’s a pleasure to deal with him. Thanks heaps Con, you certainly deserve your magnificent reputation!

I have had all sorts of experiences with property managers in the past... and from a tenant's perspective this has been the best by far! Our shower lost pressure, within 24 hrs the plumber had come and gone and replaced it. Our stove was old, within a week they had ordered and re-installed a new one. Nothing has been too much effort and the response times were always prompt. A fantastic experience all round!

Worst real state company ever! Had a bad experience from the beginning to the end. From giving us the wrong keys when we first got the property, to supporting the landlord trying to ripping us off by getting a big chunk off our bond when we left! (What he couldn’t do!! Had to go to NCAT hearing but everything was in our side ). Summarising, I would not recommend this company or it’s agents to any one!!

We have had a long relationship with Shane Turner and Travers Gray Real Estate. He has always provided expert advice , has a great knowledge of whats going on in the market. He has managed our rental properties very effectively and on 2 occasions sold property for us achieving a great result for each. He knows his stuff and provides great proactive service for his clients, always going the extra mile.

The team at Travers Gray have been my property manager for more than 10years. Shane Turner was recomended to me by a colleague and I've been dealing directly with Shane every since. He's knowledgeable, genuine and honest. Shane is my go-to for all things property. I originally took a risk with Travers Gray being located out of my immediate area, and I'm glad I did, I couldn't be happier

We have rented property from Traversgray real-estate. Shanna Kelly, our realtor,was good to work with when signing the lease and during the handover. During tenancy, at the very beginning, the issues were solved quickly however this has changed with the time (renting for 3 years now) and some of the issues have to be repeatedly reminded and it takes rather long fixing those.

We would like to thank Travers Gray Estate Agency for their ongoing support and assistance during our stay in Sydney. We have lived in Coogee for 3 years and could not have been happier with the service from our agent - Con. The fair play towards their tenants, the care and dealing with issues is beyond outstanding from any Estate Agency we had in the past. Highly recommend!

Shane Turner from Traversgray has managed three properties for me over the past seven years. Shane makes everything easy & his customer service is outstanding. Nothing is too much trouble & having used other Agents over the years, Shane is certainly a superior operator. Shane was recommended to me & would recommend him to other property owners. He is a pleasure to work with.

Shane from Traversgray is the best real estate agent i have dealt with in over 30 years of renting properties in Sydney. He answers questions very quickly and is always friendly and professional. He always has the needs of both the owner and tenant in mind at all times and couldn't be better to deal with. I highly recommend Shane and the rest of the team at Traversgray

We were tenants of Travers Gray for 5 years, and they were great to deal with. Our property manager Con Paradisis was always prompt to assist us with any issues and kept us updated on what was going on with any maintenance issues etc. They were also very accommodating during the move out of the property, which is very much appreciated at such an already stressful time!

Cannot recommend Shane highly enough. His professional yet friendly nature was so appreciated during a very difficult time. He not only sold within 4 days of 1st and only open house but also achieved a extremely great price beyond my expectations. He was always approachable, honest and reliable right through the whole process. Would definitely use Shane again.

I have been renting from Travers Gray RL and dealing with Shane for a few years. It has been a seamless relationship. My privacy is respected, my issues, if any, are resolved quickly and professionally with care and warmth. Overall I have found TG & Shane to be great landlords! I feel very comfortable renting and the space feels like mine. Thank you.

Very poor management of the property we rent. Staff do not take responsibility for actions or ensure work is completed in a timely manor. Staff at Travers Gray seem to change often and either blame the owner or the maintenance staff or slow and poorly managed projects. I like the property however dealing with this Travers Gray team is a nightmare.

Shanna was a huge help when we had a bit of a hot water pipe exploding emergency at 8am on a Monday morning. She came over straight away, was on the phone to the plumber and electrician and was constantly in touch to make sure everything was fixed asap. We had everything sorted within a few hours. Would highly recommend Shanna Kelly! Thank you :)

I have been working with Traversgray for almost ten years and I have always found them to be very professional, timely and courteous to tenants and owners. They care about everyone they do business with. Con is awesome. I was with a different agency before them and I had consistently horrible experiences and with Traversgray it's always positive.

I recently had Lillya help to show and rent my property. TraversGray and Lillya have been very prompt with their replies and have been proactive with helping me to secure tenants. Very happy with the level of customer service and the outcome delivered. Can highly recommend to anyone wanting to rent their property. Thanks Lillya and team.

I have been dealing with Adam from Travisgreay for over a year and have found him and The agency a pure dream to deal with. I would highly recommend Traversgray to colleges and friends. In a world of fast pace transactions, I have found Adam and the team are always there to help and their communication is exceptional.

Had some difficulties with one of the agents (who has now left the company) being extremely rude and refusing to fill out a rental reference however Andrew called me to rectify the situation and was very helpful and polite. Naomi also spoke to my new agent to give me a good reference which was very much appreciated!

I rented a property through Shane Turner , Property Manager at Traversgray for 8 years. Shane was always professional, and helpful. Any problems or repairs were dealt with and carried out promotly and efficiently. It was a pleasure to do business with Shane and I highly recommend him and Traversgray, Erskinvilke

Lillya has been an excellent property manager for me. She is responsive, friendly and efficient. Lillya managed my property whilst I was overseas. I placed a lot of trust in her as I was not able to visit the property even between tenants. I never doubted she was the person and recommend her to other landlords.

I have used TraversGray for a number of years now and appreciate their care towards my rental as I live remotely. Lillya Brincat has been superb to work with recently - super attentive and always navigates things well. I have complete trust and peace of mind with her managing my property as part of the TG team.

We have been renting from Traversgray for almost one year and have had nothing but good experiences. Initially Shane was our agent but he has been taken over by Shanna Kelly. Shanna has been amazing, professional and efficient in meeting our needs and getting things done. Happy to have her as our letting agent!

We rented a property managed by Travers Gray for 3 1/2 years and can’t fault the service. Shane (Property Manager) was responsive, friendly and thoroughly professional. Any issue was rapidly and thoroughly dealt with. It was a pleasure to deal with him and we wish we could have carried on renting with them. A+

We have been renting from Traversgray for 4.5 years and have had nothing but good experiences. For me and husband - Con Paradisis has been the best Property Manager we've met . He is very friendly and extremely professional person. We highly recommend him. Thank you Con and all the best :) Marlena and Michael

Kim has been an absolute gem helping us find a place suitable for us and was really great at answering all our questions and ensuring the process of moving in happened quickly and easily and worked with our timeframe. Will definitely be reccomending her to any friends looking to move to the Inner West!

Lillya has been our property manager for our investment property for a few years now and we really couldn't be happier. She is an excellent communicator, always on top of everything, and is fantastic to work with. She is an asset to Travers Gray. Would 100% recommend Lillya as your property manager.

Used these guys for 4 years. Service was fine up until vacating. Shane Turner was punctual, friendly and reliable. Shanna has been unhelpful and unresponsive. Took 3 months to have advance rent and bond refunded. Only making an offical complaint to NSW fair trading seemed to spark them into action.

Lillya Brincat, Property Manager for Traversgray Real Estate, is currently managing my rental property. Lillya is professional and efficient in her communication and has demonstrated her commitment to clients by providing the best service and advice possible. Lillya is obvious asset to the company.

Shane helped me find the perfect house with Travresgray. Everyone is super friendly in the office and nothing is too much trouble for them. It's now the second house I've found to rent with them. I highly recommend Travresgray to anyone searching for a rental or looking to buy. I can't fault them

I've been involved with investment property's for a while now and all I'm interested in is having someone I can trust & loves what he does...... Con Paradisis gives me that. His Integrity, Honesty & respect are all the things I like about him, which is what I need to keep my properties working.

Andrew and Naomi took care of the sell of our apartment, and we didn’t get anything but excellence. They made the sell of our apartment stress free and easy, and their patience and responsiveness was beyond words. I would recommend them to anyone looking for a profesional team. Thanks guys :)

Have leased a garage, 2 houses & 2 retail spaces thru Shane Turner at Travers Gray & have always found him a breeze to deal with. The small agency is great & communication is spot on with any issues resolved quickly. Shane is a respectful & caring property manager worth 5 stars plus!

Shane Turner has been my managing agent for over 10 years and is by far the best agent I have ever dealt with. He treats all tenants with respect (even the difficult ones), communicates matters in a timely manner and provides excellent advice. What more can you ask for? Thanks Shane

Pleasant and smooth experience with Traversgray! Great communication and always efficient to respond and fix issues. Jake is an extremely amazing property manager. Very professional, helpful and friendly to deal with. Lucky to have had him. Keep up the great work Thanks

Lillya has been managing the apartment I am renting for nearly two years, during that time she's been amazing at picking up job requests we put through for issues, and even managed to get an aircon installed for us - I have been extremely impressed by the service all around

Shane has helped us with the purchase of property and as a property managing agent for the last 4 years . In this time Shane has impressed us with his professional approach , attention to detail and prompt attentiveness to any issues. We highly recommend his services .

Adam Jakovovic is outstanding. I have been very, very happy trusting him with my investment property for the last 15 years. Reliable, professional, trustworthy, exceptionally hard working, and he consistently delivers - with no stress. Worth more than 5 out of 5 stars!

Could not recommend Billy Bingham enough from TraversGray! Billy was our agent while we rented and he was always so so wonderful! Quick and reliable in his responses to any issues, and so friendly and easy to chat to. Such a great experience with him - thanks Billy!!!

Andrew Gray, you are my favourite real estate agent! You delivered a fantastic result with the sale of my property, thank you! Everything you did was professional, fabulous, caring, genuine... I have a lot of respect for you and your work ethic! Well done! …

Very responsive and friendly team to rent from. They were quick to organise handymen to attend to a couple of matters. Andrew and Shanna were a pleasure to deal with, communicated clearly and super caring. I will rent from them again when I find a listing …

Shane is one of the best agents I have dealt with he made everything so easy when purchasing my property:) I have also used Shane and the team at Travers Gray when renting out my property and there service is second to none. Would highly recommend these guys.

Con provided excellent customer service as our property manager. Highly recommended! Very knowledgeable with his experience in the industry. Always very friendly, helpful and patient. Nothing is ever too hard. Goes the extra mile. Thank you Con.

5+ years of dealing with Traversgray and the whole team have always been a pleasure. Massive shout out to Shanna, especially, who is a straight shooter, reliable, efficient and has a sense of humour to boot. Ultimate professionalism with heart.

We were recommended to see Shanna Kelly by a friend of ours. Shanna rented out our property easily and with a minimum of fuss. She's professional, responsive, efficient and is a lovely person to deal with. I wouldn't hesitate to recommend her.

Property Manager Shanna is an absolute delight to work with. She is professional, responsive and works hard to make sure your property is best placed in this competitive market. She is highly recommended and an absolute delight to work with.

It’s been two weeks and I still can’t get my questions answered or any assistance with the water damage to my rental. I’ve tried to be patient, but I just get responses that don’t address the question and expect me to remain in a mouldy,

Really great estate agents. I rented through Travis Gray for 2 and a half years and found them to be very polite, honest, and quick to communicate. I'd still be renting via Travis gray if I didn't need to move. I highly recommend them.

Unfortunately my husband and I didn't have a positive experience with them. They didn't end up showing us all of the house as the agent "didn't have time" but she gave us her card so we can put an offer in.....(buy a house you haven't

Nothing less than 5 stars for the agency and our agent Shanna Kelly. Shanna ensured a super smooth and speedy process (amidst Christmas and holiday season nonetheless). She got us into a beautiful property and also attended to all our

A boutique real estate agency from whom I have received very courteous and prompt attention during and after renting an apartment in Newtown. Shane Turner was noteworthy in his professionalism and follow-through. Can highly recommend.

TraversGray have month by month, for five years, provided us with excellent service. The rent is always on time, the inspection reports are very well done and useful, and any request is dealt with immediately and in a friendly way.

One of the most profession and efficient Real Estate Agents i have dealt with. Kim and Cindy both kept us informed throughout the leasing process and work so quickly to get everything confirmed. Helpful, friendly and effecient.

Top notch service from Shane who is a professional in every aspect - efficient and accommodating, and at the same time, one of the friendliest, most relaxed and down to earth agents we've ever dealt with. Highly recommended.

Shane is by far the best realestate agent we have ever dealt with. He goes the extra mile, is very friendly and has great communication. Shane takes the stress out of moving house. Highly recommend Shane from TraversGray

Shane has been a pleasure to deal with at Travers Gray in Erskineville. He is very personable and ensures the process is as smooth as possible. I would highly recommend him as a property manager and/or sales agent.

Traversgray realestate is the best in Newtown. We were impressed with the property manager Lillya’s professionalism and her genuine interest for our property. Thank you, Lillya! We had a great experience with you.

Shane Turner knows and understands the area well and goes above and beyond to proactively manage our property. He comes highly recommended and we will be continuing our engagement of Shane and Traversgray.

Con Paradises and the team at Travers Gray have been exceptional property managers during our tenancy. They have been communicative, helpful and the experience has been a positive one. Highly recommended.

We own an apartment in Surry Hills that is managed by Traversgray. The whole process has been very smooth and professional even though we moved abroad. I would thoroughly recommend them to anyone.

Lillya was a pleasure and efficient in finding us a great long-term tenant especially in these unpredictable times. Travers Gray RE went above and beyond for us and like always were hassle free :)

Lillya was a great agent to deal with. She was lovely and very responsive. One of the most caring agents I had the please of working with. Thank you for looking after me. I wish you all the best.

Shanna was my agent and is the best I’ve had. She’s easy going, funny and yet professional. She was always contactable, stress free, made things happen and was just a delight. Thank you Shanna!

Shane from Traversgray was a great real estate agent to deal with. He was prompt, reasonable and always extra friendly. Other Traversgray staff I talked to were also great at their job.

Lillya went above and beyond, helping us get our property ready for a tenant. New paint, carpet replacement, organising the removal of various items. Wonderfully responsive. Thank you!

I have been dealing with Lillya Brincat, who has been my agent to lease my apartment. Lillya has kept me up-to-date on a regular basis and has been very responsive during the process.

I bought and leased through Travers Gray Real Estate and wouldn’t hesitate to use their services again. Naomi Travers and her team were fantastic. Very professional and down to earth.

I have been a tenant in a Travers Gray Real Estate managed property for over 8 years. Requests for repairs have always been met with a speedy response. I cannot recommend them enough.

Shane is friendly and easy to deal with. Nothing is too big of an issue, and he was always able to get the job done even though he is busy dealing with so many properties at once.

Travers gray agency is a pleasure to work with, special shout out to Shanna for being the best person to deal with, making life easy and drama free. Highly Recommended!!!

I rented from Travers Gray for 2 years with good experiences. Con Paradisis was my Property Manager and was always friendly, helpful and professional. Thank you team.

Definitely the best & most reliable real estate we have worked with. Never had an issue & only have positive things to say about them. Herman is a superstar!!!

I couldn't have asked for a better property manager - Shanna was a delight to work with - very responsive, understanding and a genuinely caring human.

Con is excellent. Always very responsive, thoughtful and nice. During our lease agreement everything was well dealt with. I recommend Traversgray.

The team at Traversgray have been a pleasure to deal with. Shanna was a great property manager, and is always quick to resolve issues and repairs.

Fantastic agency. Always professional, quick to respond and more than happy and capable to help. Highly recommend Shanna as a property manager.

Traversgray real-estate provides a high level of service, especially Lillya Brincat is an excellent property manager. Highly recommended.

A great team! Shane, in particular, is a fantastic property manager. Organised, motivated and a clear communicator. Highly recommended!

Lillya was a great property manager, always responsive in a timely manner and easy to work with. I would rent from this company again.