I bought couches from 5 Star in Midrand in Feb. Now in March I discovered a fault and they had promised to come to my house to fix the couches ... I waited for them since the 2nd of April 2022 from 9:30.... Till today the 4th of April .... Even went to the store and have been calling them since.... The service is bad indeed and they lack professionalism. As a client, they should have ensured that they assist me. I would have had an issue if they did a proper job on my couches .... This is an update ... On this day, the 8th of April, I received a call from Cylia Van Tonder and it was not a pleasant call ... 1st the Manager lied to her about coming out to my house on his off day, then instead of Cylia getting the real story from me, she attacks the customer.... Clearly.... The Service there is just not on point plus lack of integrity.... Why lie as a Manager??

I'm very disappointed with the work ethics of this company, I bought a sleeper sofa from them and the arm rest was very weak, I had to report the issue, the owner wasn't pleased and said there is nothing wrong with it it's suppose to be like that, the following morning I took it back as it got worse, I got to the store the employees explained that the arm rest is indeed going to fall off and she said just get someone there to fix it, the employees had a misunderstanding infront of me as the owner didn't want to pay for the transportation to bring it back, it's been 4 days now my sofa hasn't been delivered, I don't even get good responses from the employees as to when I'll get it back , I regret supporting this business, it's just causing me trauma

Over promise and under deliver should be your motto. And don’t forget getting the manufacturing wrong even after drawings with measurement were supplied and it was confirmed several times. I wonder what happened to Abram’s come rain or shine we deliver to satisfaction. Prices may be good but i wont support again nor recommend as the treatment and after sales service is non existent So you respond in a lot of BS The response is utter rubbish as we have just had a mamza set in royal blue custom made with 2 x 3 seater iso 3 x 3 seater.  do yourself a favour and learn your business or at least look into your orders before shooting rubbish responses from the hip. you have just proved my point....jokes on you

PLEASE do not let the cheaper prices lure you. We bought a sleeper couch, two lightweight adults under 80kgs, no pets, no funny business on the couch (jumping, falling or storing stuff on it etc), and the couch tore apart within a year. The fabric is shot, the planks underneath where you sit has snapped multiple times and places. Another coffee table we bought has so many rough edges which one can cut yourself on. If the owner wants I can post photos but it looks so destroyed no one would believe this happened within a year of owning (and looking after it properly). Products should not be allowed to be sold to the public when made so poorly.

Ek het on-line 'n kombuiskas met wasbak bestel en betaal. Beskikbaarheid het gewys 2 eenhede. Nadat ek bewys van betaling deur gestuur het, is ek gekontak en mee gedeel dat die eenheid uit voorraad is. Ongelukkig wou ek nie 'n ander kas neem nie aangesien die mates en kleur nie reg is nie. Ek het versoek dat my geld aan my terug betaal word. Tot op hede het ek nog steeds nie my terugbetaling ontvang nie en die bestuurder, Celia, ignoreer my oproepe en e-posse.

5 star Furniture truly deserves 5 stars I have made purchases in the past from them and it was always simple and quick. this morning, i made contact with them over whatsapp about a single bed i saw on their website - by 10:15 i completed my order and arranged a delivery to my house. At 11:05 i received my order, quick, friendly and efficient. They are always my first point of contact when looking for home furniture.

I had the worst experience and I don't trust their products anymore.....I bought a couch and to my surprise it broke in less than a year of which i dont have kids who jump on top of it ...I phoned the store asking about the warranty and I got stories...sent an email last month and still waiting for the response...I'm really disappointed and i feel like they only care about the money coming in .

I would like to thank the 5 star Furniture team for assistance with my dissatisfaction. My two couches was replaced with brand new ones. Since there was a problem with my yellow tub it was replaced with another yellow chair of my choice. Thank tou guys for ensuring that I am a happy and satisfied customer. You did walk the ekstra mile for me and I really appreciate it!!!!!

The shop Manager is extremely helpful, friendly and has a great knowledge about the furniture sold. The delivery took place exactly on schedule, as promised by the Manager. I am very impressed with this store, the great service and very reasonable prices for reaaly good quality furniture. I will highly recommend this store to anyone.

I've received my order yesterday, It got delivered sooner than expected. I'm very impressed with your customer service,delivery and the product itself. You deserve more than 5 Stars :) I highly recommend 5 Star Furniture and I'm certainly going to by more furniture from you..keep up the good work Midrand Team. ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

Incredible service! 5 Star Furniture sells beautiful and quality furniture. Their furniture will last until you have grey hairs. They are swift to respond to your needs and are extremely helpful. I will definetly recommend 5 Star Furniture to my friends and family. Professional delivery service and friendly staff

Hi I bought a sleeper couch last year. Within a few months one of the leg broke off. Fetched a spare leg from the store got it fixed. Few months later the other leg broke off. The legs were then fixed when a kitchen unit was delivered. The legs broke off again. Did mention to the store and no response.

Worst delivery service Iv ever experienced in my life. The driver dropped the couch at the door and went to tend to other ppl. I had to unscrew a couch and carry it with my baby sister. If you buy anything pls use your own delivery services. Very unprofessional delivery services.

I placed an order Monday 15th of Aug, was promised delivery Friday 19th of Aug, then they changed it to Saturday morning 20th of Aug. Then it was again changed to 3pm that afternoon. Needless to say the delivery was not done and no update received as yet. Terrible service

I've never been more excited to fill drawers! While there had been a few hiccups, Donovan came to the rescue and it's like the hiccups never happened at all. I'm so happy with my purchase and the quality and will be purchasing from 5 Star Furniture again in the future.

I’m never ordering anything from this store!!! Staff is very unprofessional and disrespectful!!! They don’t know how to treat their clients. I have been waiting for my order for days now, every time I call they say my order is on the way but it never gets here

The service was good and efficient. The advertised lroduct was found as expected and as advertised. Access to the store and parking area is easy. We found sufficient loading bay space and our transaction went smooth. The showroom was neat and clean.

Very cheap-ish furniture store. Some of the furniture looks and feel very cheap-ish. Prices is not bad at all but i don't think it will last a life time. It is more for young couples / students or young persons starting on their own kinda place

Dishonesty. I asked them if they going to sell us a display and the sales man said no they have stock at the back. Paid and left. When the couches were delivered they were dirty. Not happy at all as we have to clean as if they not new couches

Buyer beware!! 1 Star Furniture (pun intended) offers the worst quality furniture you will ever encounter. I bought a couch from them in January 2023, by September 2023 I deeply regret my purchase, yes, just long enough for them to reject

Please be very careful when buying from them Website shows they have stock and you do the payment and then with the delivery they have a million excuses. They have refunded me, but please make sure you check stock. Please be careful!

Great customer service, the staff are knowledgeable patient and professional. Lovely showroom, beautiful quality furniture. I can highly recommend this furniture. Quality custom furniture at reasonable prices.

Bought a 3 piece kitchen cupboard. Quality is horrible. Not even a month in but Cupboard hinges are falling off. The entire cupboard is slowly coming apart!!! Not impressed at all with the quality …

My bed was delivered today. The service is truly 5 star. The delivery guys should work on their attitude though, one of the delivery guys was rude. That's the only thing I didn't appreciate.

Apparently they only open on the first and last Sundays of the month. Went there last Sunday and I found it closed. I didn't know since Google says they open on Sundays and not specific.

You just need to be minful of the online advertised products. They are sometimes not of the quality described. Abraham, the sales men seems so nice and Frikie was also of great help.

I am not too happy with the couch I got from this store, I have only had this couch for a month and a couple of days and the cloth covering the couch is already wearing off.

Very impressed! Our order was delivered on the same day that we ordered it and for the price that we paid for our beside tables, the quality was better than we expected!

Placed an order online & received what I ordered a few days later. The helpful team assembled my item at no additional cost. Good value for money.

After months still waiting for refund, I have made several calls and whatsapp, they keep on promising but nothing is done. So annoyed …

Ordered via phone call for cash on delivery and I received my product on the same day in the same condition just as advertised.

I bought this couch last year sometime. Although it looks good in the picture, it is hard and extremely uncomfortable.

Service wasn't necessary the best but that's due to one employee. Otherwise fairly priced and goof quality furniture

Good prices, good service and super fast same day delivery. Have a look at the interesting furniture designs.

Sent a whatsapp to confirm stock, they confirmed. When I got to the store they said no stock!

Amazing service and good quality products will continue to do service with 5 star Furniture

Interesting selection of furniture although a bit more expensive than other shops.

The product was the same as on the picture. Thanks gor the on time delivery

It's okay. I will advise accordingly one day should I visit the store.

Bought a drawer, not thee best quality but it's worth the money spent.

Extremely pleased with the product and the excellent service...

Great Furniture Shop. Staff were very friendly and helpful.

Rufus was great. Thank you for your amazing service

David went out his way looking for what I wanted.

Received my bed same day and amazing service ...

They have nice things and same day delivery

It is a very good place to make groceries

Excellent service .. wow thank you guys !

Thanks for a great service today guys

Furniture sold at wholesale prices

Not a very inviting atmosphere

Excellent customer service.

Very helpful assistance

Great service rendered

Not budget friendly.

Was just passing by

Best of the best

Beautiful place

Very helpful .

Good furniture

Great prices

Nice place

No stock

Great