Busy place between Monday and Friday, fuel is to standard. It is quite popular due to its location. Slow on the coffee machine cleaning and refills, seems like every time i go in machine requires maintenance. If i could give a suggestion to business operators it would be to purchase another machine. Due to this, i have found another 7 eleven on my route. With an added bonus, they fill their cups to the rim. Update : Extra machines have been added, which is great. I can confirm the availability of machines and shorter waiting times for a cup of coffee. Still, the cups dont fill to the rim thought. If i can make a suggestion, contact Queen Street, they have the fill adjustment perfect..(UPDATE : they now fill to the rim great job!) Customer service requires an uplift due to workers always being on the phone . There is room for improvement, and the place always looks like it needs a clean.

I wish I can rate less than one star, very bad service ever and no respect at all, I went just 5 to 10 minutes ago it’s Thursday 16/06/2022 was around 8pm the guy was with the long here acting like a boss on every client and he was always mad didn’t respect me and he looks like doesn’t want to be there very bad face and no smile and he made me feel like I’m taking stuff for free, this guy should not be there because he doesn’t appreciate what he have and he doesn’t respect and the worst in customer service and I don’t want to go there anymore because I don’t want to see people like him don’t respect and appreciate, I hope you consider this and make a move I have nothing against him as human but as a worker he is very bad even worst.

The greatest store in the Campbelltown region, with outstanding customer service and welcoming friendly staff. The coffee machine area and store are consistently kept tidy and clean by staff. Every time I visit the store, the coffee machine’s milk is always full and the small girl wearing hijab always cleans the area around the coffee machine and provides excellent customer service. The owner is really kind and humble when I am unsure about something he comes and helps. The pies are kept at the right temperature and always full at lunch. Overall I had a great experience at 7-11 and the staff is doing a fantastic job managing the store.

I went into this station busting to use the bathroom noticeably pregnant. I politely asked to use the bathroom and was told it was occupied. I told the staff member I was happy to wait until it was free. After 10minutes and no cars left in the servo I asked the staff member if the person in there had returned the key. Avoiding all eye contact with me the staff member said the person in there likely had 'stomach issues.' I then realised I had been lied to. I would have preferred to be told upfront I needed to be a paying customer for them to allow me to use the bathroom then standing there incredibly uncomfortable wasting my time.

The extremely rude girl behind the counter wearing no name tag at 0930 am sat 11th march has ensured I will NEVER COME BACK I often buy my diesel on the way to work because of the coffee but she told me rudely to use my eyes when the coffee cups were not in the usual holders and to hurry up and get out of the way when i used the available tablets to review her customer service skills at the counter . You wont see my truck pull up ever again . I hope the owners find out the damage you are doing to the business

I too find the Staff not helpful here. No details of car wash displayed anywhere had to ask - I was looked at like how dare you ask something, ended up with the 15 dollar wash did not even have any soap in it. I am in no way racist however I find these stores that are run by non Australian people usually have attitude issues. I realize people probably treat them bad due to their backgrounds but we are not all like that and need to be respectful to each other

My local 7/11. The goods: always have Krispy Kreme donuts and my muscle chef meals!! Coffee machine always working and staff generally seem friendly. The bad: there’s way too many flys in the shop. They’re always around the food and it isn’t reassuring. Also coffee machines aren’t cleaned out that regularly and it’s noticeable. Overall it’s your standard 7/11 - had one complaint once and staff resolved it in good time with a good outcome

Worst experience, atleast have fresh pies, i bought a sausage roll and it was prepared in the afternoon at 1 and more then 8 hours old and very dry, I paid for it, and when I discussed with him, this guy said you can take another one and there was no vegan sausage roll Or other sausage rolls, he added product to bad merchant but didn’t refunded or compensated. Simply had to eat to that dry sausage roll.

One of the worst customer services experience i had in Sydney !!! I was waiting to pay for the fuel and call the guy for paying for my fuel , this rude guy came to the counter and told me i need to wait for him , he said , dont call me !! How stupid he can be . I would request management to train your staff , how to talk to customers!!!! This event happened 3rd june around 7pm .

The fuel prices at this store are way higher than lots of fuel stations around. they are always out of krispy kreme donuts and pastry lunch snacks. Every time i go in i see one employee running around the store like a little boy causing disruption throughout, I saw him topple a shelf when he fell on it causing a big disturbance to the store and its customers.

The staff at this 7/11 are very rude and disrespectful. One employee in particular was very rude to me and i saw him eating the stock. i was refused a meat pie and i could very clearly see one, i later saw him eating the very pie i had enquired about purchasing. He later said racist remarks toward me as i left the store.

One of the worst customer services experience i had in campbelltown !!! I was waiting to pay for the fuel at 4am in morning call the guy for paying for my fuel , this rude guy came to the door and told me i need to wait for him , he said , dont call me ! Do not give them your business

Avoid!!! avoid!!! avoid!!! 7 11. Abusive and rude staffs. Complained head office. They dont even care. All they say is will train the staffs. As if they dint know they had to respect the cusromers.

Never use this servo scammers. Pumps are 100% dodgy and they will charge you for no fuel!! Disgusting customer service I will never use 711 again money hungry robbers.

It was very bad experience, the guy has no idea what he is doing , I had to wait long time to open the door , he was doing something in back of house.

1am now worst customer service . Waiting few minutes start pump even guy was inside counter. When paying no greetings, very rude face no eye contact.

Worst customer service,hot food never fresh and taste like they’ve been in there for days. The owners and staff are so rude, don’t go here.

Very rude attendant with poor customer service, barely a grunt out of him when paying for my fuel and shop items. Wouldn't recommend!

DO NOT USE THE CARWASH!! IT HAS NO SOAP!! YOU MAY ASWELL HOSE IT AT HOME AND USE DRY BROOM TO WASH YOUR CAR!! WOULD NOT REFUND!!

Staffs at this store isn't helpful and rude sometimes. No greets, thank you's or even smiles.. They never bother to anything..

Great place awesome staff tonight 28.9.19, vacum is only 1Dollar to use for what felt like 5 mins enough to do the entire car.

Rude man behind the counter I said thanks mate he completely ignored me after I got a coffee and paper won't be going back

Best Customer service i have ever experienced. They got clean store and friendly staff which makes my day !!!

The toilet had not been cleaned in a long time. It stank. The basin had dirt all over it.

Prices are a joke and fuel is always 20c a liter more than other servos in the area

Nice ambiance and friendly store staff. (Though prices are off the roof lately)

The worst coffee ever, seems like they have never cleaned their coffee machine.

Cheapest fuel prices in the area, friendly staff and $1 coffee

Best customer service and employees are very nice

Can be expensive here compared to elsewere

Quick and easy checkout, friendly service

Quite and clean.

WoRsT service