This is a location I frequent several times a week. Normally everything is fine in there. However, I went into the store today to get something to drink and a small snack. There were no napkins in any of the dispensers. So when I asked the associate for napkins, he responded with," Hello, good morning, were you going to greet me first?" It was very rude and abrasive and had nothing to do with my question. I do not like staying in the store for long because of the homeless population in the area. All I wanted was napkins and I get treated rudely for asking for them since they were not stocked anyway. I'm sure the turnover rate is high here because it's always someone new if not the owners. Please hire people with manners. Because I am not particularly fond of most of the employees aside from the owners because their behavior and demeanor.

Two stars only because the clerk was very pleasant and accommodating. I have to say though, the location had some very undesirable individuals lurking outside. After my purchase leaving the store one of the people obviously noticed I had bought cigarettes and asked for one. I obliged, then two others piped up asking. After I refused, the tone got aggressive and they badgered me about having a full pack, and I said that I intended on enjoying the rest of my pack. Another then started making anti-gay comments to one of my employees that took the walk with me to the location. Just looking for trouble. Had I not been standing in the middle of 5 other people he was more than likely associated with I would loved to set him straight myself. Convenient location, but, I'll be making inconvenient trips in the future. Feel free to roll the dice.

The operator and his wife are wonderful. It's a very tough location Downtown Jacksonville. They are alway extremly polite and it is obvious they try and keep things clean and operating smoothly. As in most City's today the homless have become overwhelming. The City allows these homless criminals to loiter around the store daily ON CITY SIDEWALKS. I take my hat off to the couple running this location. They do their very best. The Mayor of the City has abandoned the Owners and Tennant's that rent locations Downtown Jacksonville You do not see homless Criminals loitering around City Hall. GREAT JOB TO THE COUPLE RUNNING THIS LOCATION!

I have to wait for a bus by this corner store early in the morning around 6am. There's homeless u have to step over or a crowd of 4-8 ppl outside begging for money or to buy them coffee which the owner now plays music for them to enjoy. This morning I got to witness a homeless girl and guy argue in line for 5 mins. Then when I tried to pay fory stuff, I got called cracker, honkie, all the classics, did the employee say for them to leave or call police. Nope!! I even suggested to call police and a few CUSTOMERS in line and he said no that won't work. So if you like your life at risk when buying coffee please visit the lovely 7-11.

This is a convenient location for breakfast and lunch items for me. Close to where I work. I agree that there is a lot of riff raff hanging around outside. Sometimes it's not very pleasant to walk through to get into the store. Clerks and customers have always been polite. They tried the red rope system and I guess it didn't work very well because it's gone now. I haven't had any problems with this location except one time that I ordered hash browns and chicken poppers and they were both tough to chew - I had to throw them away and have no lunch that day.

The guy in the store had everybody sitting outside while he sat behind the cash register because he didn't want to run the store by himself. Sometimes you have to run the store by yourself that should not be excused to have the door locked and a whole bunch of people waiting outside. Why a whole bunch of people is outside he has a homeless man in there talking to him on the inside so I'm pretty sure he has some help. And they let the homeless sit in the store and around the store all day 24/7

I actually like this store, the employees are always nice and the "fresh food" is decent. Yes, there is a homeless problem outside the store, but it's downtown Jax. You're going to see homeless people, especially late at night. Overall, not a bad store to stop by if you're not terrified of homeless or people who live different lives than you lol.

BIANCA ,THE DRIVER NOT ONLY DID A TROUBLE TODAY.SHE IS A LIAR!SHE LIED ABOUT BRINGING MY FOOD TO MY HOME.7ELEVEN ,PLEASE DO A BETTER JOB ON WHO YOU HIRE.PEOPLE ARE IN THE BUSINESS OF MAKING MONEY AND NOT LOSING BLESSING BECAUSE OF SOME EMPLOYEE COMING SHORT OF DOING HER JOB.DOLLAR GENERAL DASHER DID A BETTER JOB THAN BIANCA FROM 7 ELEVEN .

The man that runs this store is very professional polite and helpful It is downtown Jacksonville so there is always something going on, the homeless run the streets all day and they mess up alot of stores but not this one. They stay on it. They have fresh food and professional workers..line is enormous but faster than McDonald's

Niki called me an a-hole because I wanted to buy a carton of cigarettes and would have been all of that particular one and refused to sale them to me.. even another customer laughed at her . And then to insult the customer for wanting to buy your product

Extremely ghetto and bad attitude. Blasting rap music to the point where I have to scream for the cashier to hear me. Also I brought sandwich to front counter for grilling but they're saying they can't grill it. Also tons of homeless at the door begging

People take cuts in line because the store will not setup a velvet rope. I will not go there ever again as people are taking cuts happens EVERY TIME I have been there. If you do not want to walk out ANGRY without your purchases, then do not go there.

Both ladies at the register looked paat me to take care of other customers while i stood in front of them with money out. Then i asked if i could please get some service and they got attitudes like i did something wrong. They should be fired.

They're extremely rude to anyone who appears to be lower income. They've had an out of order sign on their bathroom door for over a year because they are prejudice and seems to think they're better than their customers.

Extremely rude cashier. Didn’t catch his name but it was the overweight one that was on at 11;45 6/13/18. Mid 30s. Wouldn’t sell me product because “inventory was tomorrow”. Don’t waste your time or money at this dump.

Manager/Owner is extremely rude and is a bad representative of the brand. You don’t have to treat everyone like they are causing a problem. You need to find more joy and happiness in your life.

Customer service is always good and fast, and the manager is one of the best in the biz. Always helpful and prompt, and does the absolute most to help you if there is a problem.

Gas pumps are constantly down, homeless constantly begging outside, card readers do not work. JSO doesn't wear masks when entering, stop here if you want the 2021 plague.

I ordered a pizza and wibgs late bite. The pizza was wrong and burned. The wings were not barbecue they were some hot and barbecue and they were old. Don't order hot food

The employees were very kind and helpful. Upon learning that I'm a tourist, they helped me pick typical American snacks. Thanks for taking the time!

Member discounts on pizzas, hotdogs, and Big Gulp drinks. Variety of vitamin and energy drinks. Quick, convenient, stocked store, with rewards.

Get expired foods off your shelves. I ordered snacks which I received but missing one and one out of the 5 things I ordered was expired.

Very clean store. Was slammed while I was there and the staff was on the ball. No warm buns for dogs. Got coffee and moved on.

Good well-stocked 7/11 location, short walk away from my hotel which meant I was able to avoid the temptation of the mini-bar!

Trying to get coffee, the person working there said no one made coffee yesterday. What do yesterday have to do with today?

This place ain't safe...the mfs working there are selling dope and it's homeless outside tweaking....don't go here

Very friendly and always stocked up I go there every day the manager is very nice personable and funny

It's very nice to have theses store available for your convenience, thanks!

I wouldn't go anyplace else. Decent human beings ❤️❣️❣️ …

Should be shutdown because they don't have a working restroom

Nice if you been in one of them you've been in all of them

Had a great experience today. The wings are so good …

The food is okay they always have something good to eat

It is a great place to shop whenever in a hurry

It was a great quick in and out ☺️. Loved it

They have been very good to me and my family

Homeless people loitering at the entrance.

Typically has the snacks I'm looking for.

after the sun sets, do not come here.

There busy and fast should deliver

This is the worst place ever

Extremely rude cashier today

Love this lil corner store

Like the food and drinks.

Ghetto and never open .

Best big gulps in town.

Good Customer Service

Wouldn't recommend.

I love my pizza !

Best 7-11 in town

Needs remodeling

Great owners!

Spectacular!!

Quick bites

Wonderful

Alright