A & Jay Car Rentals

342 reviews

3 Plunkett Rd, Dandenong VIC 3175, Australia

aandjaycarrentals.com.au

+61397060006

About

A & Jay Car Rentals is a Car rental agency located at 3 Plunkett Rd, Dandenong VIC 3175, Australia. It has received 342 reviews with an average rating of 4.8 stars.

Photos

Hours

Monday7:30AM-5:30PM
Tuesday7:30AM-5:30PM
Wednesday8:30AM-5:30PM
Thursday8:30AM-5:30PM
Friday7:30AM-5:30PM
Saturday7:30AM-5:30PM
Sunday7:30AM-5:30PM

F.A.Q

Frequently Asked Questions

  • The address of A & Jay Car Rentals: 3 Plunkett Rd, Dandenong VIC 3175, Australia

  • A & Jay Car Rentals has 4.8 stars from 342 reviews

  • Car rental agency

  • "A & Jay Car Rentals is simply one of the best car rentals in the industry, so glad I have found this place"

    "Hi All, I have been loaning cars for the past 6 weeks and still need to loan for another 14 days"

    "Honestly I never write reviews but I’m pretty disgusted by this businesses behaviour towards my partner My partner is without a car for awhile"

    "One of the best if not the best rental car services in the south East Melbourne region"

    "Good value for money rental"

Reviews

  • Joe Ferrer

A & Jay Car Rentals is simply one of the best car rentals in the industry, so glad I have found this place. I used it multiple times, for consecutive number of days/weeks with a total of 2 vans (12 seater) and an SUV (7 seater) and all I can say is wow! They look after all of their vehicles, well maintained, clean, smells good and serviced on time had no issues at all. But the highlight here is the team at the Dandenong branch in particular, most especially Muthu. Treated us like a friend and am glad to have gained another one, was so helpful and friendly, professional at the same time. Looked after us really well and knew the importance of our situation (wedding) and only gave us his best with each encounter, he went above and beyond for us and we are very grateful. I will always come back to this place from now on, even renting on long drives with my now wife just to keep connecting with Muthu. Thank you so much Muthu and the entire team, we had a lovely experience and thank you for looking after us with prices, as it can get pretty expensive which you also understood.

  • SGEPC LMT

Hi All, I have been loaning cars for the past 6 weeks and still need to loan for another 14 days. I tried two other companies. But A & J are so much better with their customer service Where as Budget Clayton were unprofessional from start to finish compared to A& J. 1. They took photos and did not send them to me until i asked a couple days later. 2. When the lady answers the phone, she says budget car rentals, can you hold the phone for a few moments, and without giving you the opportunity to answer yes or no she immediately places you on hold. 3. The man with a beird behind the counter is miserable. He has some type of major chip on his shoulder. Instead of saying gday or hello how can I help. He was rude by moving his chin up and down, signifying his arrogance to get your attention. However, A&J are Great. Top Guys. I have rebooked for tomorrow. Yours Kindly, South East Man - Golden Eagle

  • Hannah Jeeves

Honestly I never write reviews but I’m pretty disgusted by this businesses behaviour towards my partner My partner is without a car for awhile. He walked all the way to hire a car from this place as we also looked on this website to see what the prices were like they were around 30 dollars a day when my partner came in and talked to two Indian males they told him that there was no such price as that and laughed at him and started talking in a different language and just laughing when he showed his ID and credit card they didn’t take him seriously so all and all I’d recommend this place to no one it doesn’t matter how old you are or what nationality no one should ever be treated like this I sincerely hope that In the future that your company does better!

  • Kevin Senn

One of the best if not the best rental car services in the south East Melbourne region. I personally have rented out multiple vehicles from them in the past year. They are very efficient with the whole process of getting the documentation sorted up until handing they keys to you. No unnecessary questions asked, just a smooth workflow process and you’re on your way. You can contact them 24hrs of the day and most certainly you’ll get a reply or a call back within the next few hours. The highlight of this place, would be the array of vehicles they posses under their fleet (most brand new/ new models) & fits everyone’s budget, whether it be small or large. I’d highly recommend this business, they know what they are doing. Cheers!

  • Zahedy Othman

Good value for money rental. My pre-booked car at MEL airport was auto-cancelled on the day of arrival due to flight delayed. As it was quite a peak season, many of the car rentals company can’t provide 6-7 seaters. I’ve contacted A&Jay via phone the next day as I’m staying in Dandenong. They’ve offered me a 7-seater SUV for a good price of 6 days rent.They have a fleet of ‘new’ and well maintained cars and you’ll be confident to drive around & feel comfortable. We had a an enjoyable drive in Great Ocean Road for our vacation. Thank you A&Jay Car Rental team, you’ve save the day!!!

  • Preethi Jeeva

Booking a truck rental for our move in Dandenong was hassle free with A & Jay Car Rentals. We made the call to book only a day or two prior to the moving day and we had a truck ready to go. We went to the office and following paperwork (give it 10 minutes for taking photos of existing damages so you are covered) we were out with the truck. The return was also very straightforward and quick. They quickly checked the truck and then refunded the deposit made on pickup. This is the second time we have hired with these people and would definitely go back again. Thanks for your service.

  • Casey Gavin

Needed a rental car just to pick up some items but it needed to have room for my car seats as well. There is a few places around dandenong, but this car rental place had the best reviews. It was a smooth process, very friendly staff, the car was great and drived perfect. Was a little on the pricey side but it was a 2021 model car. Deposit was easy to have returned as well. Over all definitely 5 stars. Will definitely come back when I need a car again.

  • serennnoz

A & Jay Car Rentals has not disappointed me once! I've rented a car off them 3-4 times now.. I'm always happy with their service especially when I've also made last minute bookings they still work around it & make sure you get the car you need on the day Clean cars, safe & maintained cars at an affordable rate! Thanks so much again! I'll be telling anyone I know about this place & I also HIGHLY recommend this place if you need to rent a car!

  • Daniela Faria

I’ve been hiring from A&Jay car rentals Dandenong for over 3 months. I been dealing with Mothu and he’s very kind and helpful. He’s always super friendly and doesn’t disappoint. The cars I’ve hired were great for the price. If there were any issues Mothu would get onto it straight away and this is why I kept coming back. I would not go anywhere else. They value their customers and reliable. Thank you for all this time Mothu.

  • Dayan Rajapakse

When I visit Australia I used rent a vehicle from Budget or Europcar in the past. This time when I visited in August 2022 through one of my friends recommendation I rented a Mitsubishi Outlander (7 seater) from A & Jay Car rentals. I got a better deal from them and the vehicle was almost brand new. Service was excellent and it was very easy communicate and get things done with their team. Highly recommended

  • Ganesh Ilango

Rented a moving truck from A&J Car Rentals. Incredibly friendly staff and great service. Muttu was very accommodating, going over and beyond the basic service even providing secure parking space and a trolley for no extra cost while we rented the truck. The truck was amazing as well, very low kms, great functions and easy to use. Cannot recommend this business more, so much better than the larger companies.

  • Luv 2

Great Place to rent quality cars! Muthu, Walith & the Boys at A&J Jay Car rentals in Dandenong have been a joy to deal with. The whole process was smooth from booking, to car usage to the final drop off. We had the new Mitsubishi Outlander and what a fantastic car to drive! So much so that my cousin is considering buying one ha ha! Great deals, super friendly I highly recommend them. Cheers Boys!

  • Kevin senn

A 5-star overall experience with them. Personally, needed a rent a car quickly & they facilitated the process of it smoothly in a short period of time. Really good vehicles, especially considering some of them are brand new. Hand off process, very quick & pretty much excellent 24x7 customer service thereby ensuring they’ll tend to your every question, emergency & need.

  • Shashika Withanage

I’m an existing customer and currently renting a 1-tonne van. A friend referred me Kasun and he went above and beyond to find me a van that fits my requirements. Handed over the van on the day he promised and it was cleaned thoroughly too. Overall very satisfied with the service provided. If you are looking at long term rental options, you will get the best deal here.

  • Mohammad Aleam Mohabi

We booked a 7 seater Toyota kluger for our one week trip. The booking went smooth with fair price compared to other rentals. Muthu was very helpful and made booking easy. He has a very professional customer service. Highly recommended if you looking for any type of car rental. Thank you Muthu and the team. This would be our stop if we need any rental car.

  • Vanessa Estall

The cheapest car rentals in the southern area, no need of hassle for credit cards or having a card for deposits. I hired me a brand new MG 2021 car for such a cheap price. Clean cars and well maintained. Muthu is amazing with such polite greetings and services when you get there. I 100% recommend this company for any of your hired vehicles purchases.

  • Ashton Grech

I’ve hires twice through A & Jay car rentals & both times I was given brilliant customer service by the team. They are easy to communicate too & professional on all levels. The vehicles where in top shape inside & out with no problems arising. Highly recommended to anyone looking for a brilliant car or truck rental service.

  • Upekha

I was referred onto these guys when I needed a rental van for my business. I had called around to a few other well known places but the process just seemed too lengthy and involved. These guys were so efficient and friendly. It was a quick booking process with really great pricing. I'll definitely be using these guys soon!

  • Chathurika Dias

Best customer service at all. Highly recommended and the truck we got was very clean and we were late for dropped, but they haven’t charged anything. Really appreciate. Best service and very friendly. They were delivered the service more than 100 percent/ beyond the service. Thank you and keep up the great work.

  • Jatin Padmani

We hired a Toyota Hiace Commuter for our trip. It was a smooth ride right from start of booking to picking up and returning the car. Muthu was very helpful and friendly. Great customer service. The car provided was very clean and in very good condition. Would definitely use A & Jay Car Rentals again for car hire

  • Mark Mccallum

I've been using this company for rentals for nearly 4 months now, they always provide a great service and supply me with everything i need. Vehicles are always clean and ready to go. They're also very understanding when it comes to any special requests i.e, needing extra kilometres or more time on your rentals.

  • gary Sidhu

Top notch service, very well presented cars, very polite and accomodating team and extremely courteous in their dealings. Highly recommend this company rather than the big rental companies any day. They really look after your needs and try accomodate you as much as possible. Keep up the brilliant work guys.

  • Manny

Rented a 12-seater passenger van and they gave me a brand new one. All I can say is they are the best car rental service provider that I’ve dealt with. Very fast and easy transaction in their front desk. Muthu did a great job and have a great customer service too. Will definitely hire with them again.

  • Nikki Lawson

I'm a business owner and last minute booked with these guys and they were fantastic... Better than the other big companies I have dealt with.. Also Bond is cheap too.. Keep up the great work.. I'll be back in Melbourne in June and I'll be getting another car with you guys ... Kind regards

  • R Madhurya

Shout out to A and Jay Team for squeezing me in last minute! Service was smooth, friendly and professional. The car we rented was immaculate, clean and very well maintained. Drop off was hassle free. I won’t hesitate one bit to go back when I’m looking to rent a car. Thanks guys!

  • Rowyn

Loved our 12 seater rental from A and Jay. Brand new, very nice bus. We couldn't have done without it, as we had family visiting for 2 weeks from NZ. Affordable prices compared to larger rental companies. Will definitely use the again. Even had bond refunded, with no fuss.

  • Lavinya Vasudevan

Had a smooth experience renting car here from Muthu. Fantastic guy, very friendly. Great service. He made the entire process very fast and simple. Will definitely be back to rent more in the near future. Definitely recommending this to everybody reading this! :)

  • Nathan Isles

Easy to deal with! Great Rates! Super friendly and professional staff! Rental truck was clean and tidy and very nice to drive! I Will definitely use this place again and I would highly Recommend this Rental company for all Rental vehicle types. Thank you :)

  • Harindu Punchihewa

I was in need of a car while my car was in repairs. These guys are fantastic! Reasonable rates. Clean and reliable car. First class customer service. Way ahead of the big car rental companies. All the best! I'll be back for sure when i need a car.

  • Entropedia

Great price, good condition- clean and well serviced, excellent customer service, would definitely recommend for car rental. It was quick and easy pick up and delivery of the car. Muthu was very helpful, genuine and polite. Thanks Ishha …

  • B & L Rentals

I highly recommend A & Jay Car Rentals. Their customer service is excellent and they are very accommodating with all requests. The vehicles are in great condition, always clean both inside and outside. I will definitely be using them again.

  • payagala waduge ishara ashen

We rented an outlander vehicle for a two days trip. The SUV is in really good condition and all the vehicles seem to be in very good condition. This is my 4th time with A&J and I 100% recommend them for any kind of car rental purposes.

  • Patrick Jap

A few times I rented car from A&Jay Car Rental. Customer service is good, friendly & helpful. The car is clean & well maintain and the rental rate also quite competitive. I will comeback to rent car again there. …

  • Chitral Gamage

Quality service and top value for money! We rented a car for a 4 day trip in Melbourne and extended for 7 days. And they offered us even less rate for added 3 days. Friendly and professional service. Much appreciated.

  • Marco Bellocchi

The staff at A & Jay car rentals were fantastic needed a 12 seater last minute and they had it, great to deal with easy going, price was great thanks guys really appreciate it made my last minute booking stress free.

  • Waruna Perera

This is the first time I have rented a vehicle from this rental and I’m really impressed with the service they have provided me. Excellent customer service and value for money. Keep up the great work guys! Cheers

  • Ayoub Adam

I I am a very satisfied customer I rented car and my experience with this guys were excellent. The service was above. Excellent, friendly and helpful. Thank you keep up the good work. I’ll come back again again.

  • Easta Leiataua

Great customer service! We rented a car for a few months & the staff were very helpful & good prices to rent a car. Thank you so much to Muthu for all your help & service, Greatly appreciated! Highly recommend!

  • Buddhika Wickramasinghe

Super Service and really friendly. Vehicles also very clean. Booking process also easy than other places. Thank you so much for the good service and we will do business again. I will recommend to any one

  • Saadman Islam

We were after a car for 11 people for a trip. The car we received was brand new, spotless 2021 Toyota Hiace Commuter. Friendly customer service and the price was very reasonable. Would definitely rent again.

  • abdirsage abdullahi

These guys are legitimately one of the best. Service is excellent, vehicles are in top condition and customer service is unbelievable. If you ever need a rental short or long term I recommend trying them.

  • Nikhil Patel

A big shout out to Muthu, Who helped us hiring a Toyota Commuter over the long weekend. Great Service and very competitive pricing. The vehicle was very clean. Overall a very pleasant experience.

  • Jean Papillon

Excellent and friendly customer service. Very clean vehicle with all the latest safety features. I strongly recommend them way above the likes of Hertz and Budget. Very good value for money.

  • Chathu Rupiz

Had a nice experience renting one of their beautiful Mitsubishi outlander. Car was new as brand new and reasonable price. Looking forward to do business with them again. Highly recommend

  • Lawrence Portuguez

just got back from Mt Buller, car rented was the newest one and it was a divine experience. will recommend and come back for sure! awesome service and friendly staff. …

  • Saad Hussain

I rented cars from A and J couple of times. Great experience, team is very helpful and facilitated quick check in and check out of vehicles. Extremely happy with the service.

  • Manish K

Absolutely enjoyed the car & the service provided by A&Jay. They were really transperant in the process of rental, and told me everything the way it was. Highly recommended.

  • Zash Dawood

Excellent company to deal with. Always very helpful and accommodating. Have used them several times now and would highly recommend to anyone looking at hiring vans/trucks.

  • Sarjeena Ganesan

Muthu was very helpful and guided us through everything as it was the first time we were renting a car in Melbourne. Even the cars they have are all of good quality.

  • Hash Kavi

So far the best place to rent a vehicle, not too much bullshh,, simple quick and easy and most importantly customer service is just mint, highly recommended …

  • Andrew Perera

Best experience ever, the van was super clean. Our family had a really good experience. Staff was so pleasant to talk. I would never consider going somewhere else.

  • Zowy Yango

Good price, polite staff, great customer service, would definitely recommend for car rental. Bond payment for P platers other than that everything pretty good.

  • Belinda M

Great service, hiring a car was quick and easy, also very affordable, car was clean and great to drive would definitely recommend them to others to go through

  • Elias

Great service, nice clean and new cars,also affordable prices, it took me a phone call to book a car for next day, and in short time I was driving the car.

  • Anthony Naibei

Excellent customer service, the truck I got was clean and newish and the price was fair compared to anyone else in the market...definitely recommend them.

  • lasantha randunu

I highly recommend A & Jay Car Rentals. We booked a van for our Sydney trip. The vehicle was in good condition. We will definitely be using it again.

  • Gazi Thasin Kabir

An amazing experience with the car and aid by our attendant Muthu. Would recommend to anyone looking to rent a vehicle either short or long term.

  • Georgina Dekarube

One of the best out there. Highly recommend customer friendly always served with a smile, good communication and fare price.❤️❤️

  • Toonie Soontornampol

Muthu was very prompt and helpful in the process. Car was clean and in good Nick. Definitively recommend these guys …

  • Nishadi Shashikala

Hired a vehicle. Very professional service from Eranga. Went above and beyond to sort out our needs . Highly recommend ♥️.

  • Jessica Pena

Easy booking process, staff were helpful. Gave me a great discount for two weeks. Happily recommend A&J Car rentals.

  • pulitha pramodh

Very good customer care good condition of work very reasonable price of vehicle I’m highly recommended this place

  • Tahmid Laskar

Amazing experience and great service. Muthu was super friendly and the car was smooth. Overall great experience

  • jose george

Very good customer service; welcoming staff and very clean Van and comfortable to drive. Over all very good.

  • ChamikaraPS Wijesinghe

Had a very positive experience. They were very flexible with timing and reasonably cheap with good service.

  • Muhammad Baqir

Excellent customer service, nice and clean cars. 100% satisfied customer. Keep up the good job guys …

  • Don Shaz

Excellent vehicles with great and fair price . Staff members come with good smile and deliver good service

  • sachithri gayanika

Highly recommended. Gone through with easy progress & well maintained cars for reasonable prices..

  • Kaz Hussaini

Muthu made it very smooth for the car rental. Highly recommend this place for ur car hire needs

  • J S

Very easy to deal with and cheap prices. Very happy with the service provided. Will use again.

  • Daniel Ilievski

Excellent customer service. The truck we received was clean. Staff were friendly and polite.

  • travel ioane

Guys are always helpful! Been hiring vehicles with them for over 4 years. Best service☺️

  • Zainab Khawari

Very friendly and helpful staff. Car was clean and the they are affordable as well.

  • rohit soni

Very very good service , brad new vehicles, reasonable rents They are very honest .

  • jp durieu

Cheapest car rental in Melbourne region. The guys are very pleasant to deal with.

  • Xinhan Yang

Everything is perfect, good service, good vehicle and responsible employees.

  • Muzz C

Excellent service and a nice fleet of vehicles at a reasonable price.

  • Herma Maiyo

Awesome service. Had a best customer care and best cars.

  • TryingHis Best (TryingHisBest)

Always available when ya need, easy and efficient.

  • Sorp P

Excellent customer service, highly recommend.

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