Came into this store just to ask a simple question on my bill, and the manager Maria and her employee Shane both helped me realize I was paying way to much for what I had and helped me get set up with a bunch of savings and even a new iPhone! This will definitely be my goto store now for any needs! Thanks you guys!

Love this new location! Shane & the new manager Maria are absolutely AMAZING! I went in for a few questions on my bill, and left with a brand new plan, a SUPER nice discount, & a new phone!! They definitely know what they’re doing, and I’m so glad to have them close by. Definitely a spot to stop by!!!

I had an excellent experience coming in to trade out my current phone. Demitris was incredibly knowledgeable and patient with all my questions concerning not only my account but also all the products and different phone options. I will definitely be returning to this AT&T store.

I always go to this ATT. Wonderful helpful staff. Low wait times. Knowledgeable answers. Discussed international day pass and Shane and Augustine were very helpful and patient explaining the details. Feel confident about my upcoming trip and charges to expect.

Excellent service from Shane and assistant-located at the West Seattle Jefferson Square store by the Alaska Junction. Thank you Shane! I appreciate your time and patience. You are so helpful. You went above and beyond your call of duty. Great work!

Ashton was amazing!! He stuck with me for 3 hours of trying to troubleshoot why my SIM card wasn’t connecting to the network. We finally got it resolved, and I was super impressed by his perseverance. Great experience at this store …

Augustine and Maria helped make a very difficult problem encountered via the 800 number disappear. Both went the extra mile to find an immediate resolution for some Christmas gifts. Use this store for any of your AT&T needs, they're the best.

Hello, I just wanted to leave a very big thanks to Ashton from the West Seattle Jefferson Square AT&T Store. I had emergency issues with my phone, and was in a panic as I knew he was closing for the day. He kindly stayed open, waited for me

I don’t usually write reviews, but the customer service here was horrible. My family & I came to this AT&T store 2 weeks ago and we had a very bad experience. First off the manager, Maria lied to us about how much our monthly bill was going

My husband and I went here two days ago to pay off one of our phones. While all the changes were made to our phone bill promptly, it does not excuse the irresponsible actions of the store rep. The store rep was clearly sick and still came

Just had an interesting experience at AT&T. AT&T Rep Shane handled a situation very calmly and respectfully with what appeared to be a homeless gentleman demanding to use a phone. When Shane declined (apparently this person used the phone

I have been an ATT customer for years. I went in to get a SIM card for my phone for prepay while I was back visiting the States. They asked me if my new phone was unlocked and I said yes. I live outside of the USA and my phone has worked

I’m sure if they are selling you something they are professional but I walked in to return an online order and the guy *literally* held his hands up like I was going to rob them. When we called them out on it, they were defensive. They

The store was closed when they advertised being open. Bright and sunny day. Dry roads and sidewalks. Every single other business around them was open. They deserve a massive Zero. I was there at 2pm. Not a soul in the store. No

This was the absolute best experience I’ve had in any retain location. No one likes going into phone stores but this was the exception. Maria is the best and so helpful. Whoever trained this group must be proud!

I went there to upgrade my phone. Shane not only met, but exceeded my expectations. He is very friendly, yet professional. I felt valued as a customer when I left. Excellent job Shane! Thank you.

So far my experience has been a very nice one indeed. The young Lady was busy. Especially since she wa working the shift alone. However, she seemed to be a great "Triple Tasker."

Lola, Jacob, and Gurpinder were super friendly and helpful! My phones Sim card randomly got suspended and they were all patient and professional helping me figure it out.

Super helpful staff. Ashton helped me with setting up my iPhone and did a great job. Highly recommend this location

My iPad was not connecting and they got it fixed really quickly!! Super friendly!