AT&T Store

142 reviews

12512 Lake City Way NE, Seattle, WA 98125

www.att.com

+12067043206

About

AT&T Store is a Cell phone store located at 12512 Lake City Way NE, Seattle, WA 98125. It has received 142 reviews with an average rating of 4.7 stars.

Photos

Hours

Monday11AM-6PM
Tuesday11AM-6PM
Wednesday11AM-6PM
Thursday11AM-6PM
Friday11AM-6PM
Saturday11AM-6PM
Sunday11AM-6PM

F.A.Q

Frequently Asked Questions

  • The address of AT&T Store: 12512 Lake City Way NE, Seattle, WA 98125

  • AT&T Store has 4.7 stars from 142 reviews

  • Cell phone store

  • "The service I got from the gentleman that works at the lake city branch of AT&T, was excellent"

    "My experience was great - quick and easy both times"

    "Due to the new network roll out, I needed a lot of help with my phone and received excellent 1:1 assistance the two days I visited"

    "I came to the store twice to upgrade phones and the manager was extremely helpful and patient throughout the whole process"

    "Needed a lot of help with my phone due to the new network roll out and was given great 1:1 help the two days I went in"

Reviews

  • The Squirrel

The service I got from the gentleman that works at the lake city branch of AT&T, was excellent. He was very professional and sincere in his attempts and eventual success in helping me with the issue I was having. Shout out to Richard! Thank you! Hope you have the best week/year because you made mine.❤️ …

  • Mahnaz Salari

My experience was great - quick and easy both times. Both reps that helped me were knowledgeable. Best of all they weren't pushy at all! Love it when I can get help and get all the info I need and more that I didn't realize I needed to help my situation, while not being coerced into spending more money.

  • Patricia Hale

Due to the new network roll out, I needed a lot of help with my phone and received excellent 1:1 assistance the two days I visited. The staff was warm and very accommodating. I'm so happy I dropped by while Raj was at work! When I visited on Tuesday and Wednesday night, it was hardly busy.

  • Henry Tan

I came to the store twice to upgrade phones and the manager was extremely helpful and patient throughout the whole process. He helped me order a new phone that was shipped to my home address, and patiently transferred all my data safely to the new device. Will come back next time!

  • Jack Wiken

Needed a lot of help with my phone due to the new network roll out and was given great 1:1 help the two days I went in. The staff was friendly and super helpful. Was so glad I stopped in while Raj was working! Not busy at all when stopped in on Tuesday and Wednesday night

  • Amy Feldman-Bawarshi

Alexander helped me and my family with AMAZING service and patience! He was super knowledgeable and competent and I have already recommended my friends to go to him when they are in need of phone support, whatever kind. I am more than satisfied!

  • Jennifer Orengo

I just left my local AT&T store in Lake City and I really had a wonderful experience. Khan and Raj were super helpful with assisting me open an account for myself. I can really tell they care about their customers! Thank you Khan and Raj! I

  • Maria

I went two weeks ago to cancel a line and they didn't do it correctly, they just suspended it, so I got the bill for the phone even when I took the time to go in person to make this change effective immediately to avoid getting charged. I

  • J W.

I switched from Cricket to At&t 2 months ago in this store, the process was long but everyone in this store was beyond and off the chart nice, patient, awesome professionals, and they would try their best and provide everything to answer

  • Gordon Smith

These guys are my heros. Verizon could not figure out why my cellular data was not working so I switched to AT&T. During the switch, AT&T's online automated system screwed up several things, and I could not reach a human being to fix the

  • Amy Dru

Store associate Abdirahim is BY FAR the best AT&T employee I’ve ever met. So knowledgeable, willing to help, pleasant attitude. I’ve been there multiple times with various phone crises and he is ALWAYS a lifesaver. I don’t even panic

  • Pam Marx

Alex helped me by putting a new screen protector on my iphone 8 plus even though it’s super old and they don’t have the same screen protectors for sale any more. I will definitely come back when it’s time for an upgrade! Thanks Alex!

  • Danely Landeros

Doug was so great to us! My son said that he is the nicest person ever!! They tended to us quickly and was extremely patient working with me as I work nights and not always the sharpest during the day. Thanks Doug!!

  • Heather Loschen

On Monday August 7th at 3:23 pm I showed up to find a sign on the door saying they were out to lunch and would be back in a "few" minutes. I waited 40 minutes, gave up, and went to the Northgate location.

  • Ellen Metz

Raheem has been a wonderful man to work with in buying my new phone. He was patient, knowledgeable, and swift in handling my situation. I appreciate being with AT&T again. Sorry I ever left you!

  • Sarah Poole

Ryan was so helpful and professional. I upgraded my phone and the service was above and beyond. He is knowledgeable and was very polite through the process. I would definitely recommend him.

  • Matthew

Alex was super helpful and made my experience effortless and east. Thank you Alex! Also the manager was incredibly knowledgeable and helpful. Hands down the best phone experience.

  • Alexa Peters

Rahim at the Lake City AT&T was amazing! So helpful and easy to work with. My parents are going to come back and work with him for their upgrades too! Highly recommend.

  • Julie O'Neal

I really appreciated the care and service I received from Abdi. He helped me replace my broken phone quickly using the best deals. Definitely will go back to them.

  • Estefany Ramos

Abdi was incredibly helpful and patient. Usually getting a new cell phone is stressful but he made it so painless. I would definitely recommend this AT&T store!

  • jinx proof

Raheem . LJe city wa store is great ..helps w our special needs kids phone all time.. w out his phone he can't communicate.. he's the best

  • Ramonangelo Nangit

Abdi has been a great help, knew everything that I was wanting help with and provide many promotional deals for me, definitely recommend.

  • Lisa Matsumoto

Abdi and Doug were outstanding today! Very attentive and helpful. Walked out with best deal possible & I new phone. Highly recommend!

  • Mike Dicko

I had a very pleasant experience at this store . The staff was very good and helpful . Definitely would recommend to anyone

  • Angela Watson

Abdi has been amazing at solving all my problems and being a welcoming person. Thus is my location from now one.

  • Elizabeth Embry

Abdi was incredibly helpful! Very kind, patient and knowledgeable. Made it a great experience. Highly recommend!

  • Jing-Ming Jong

Alex is very knowledgeable and professional. I appreciate his help in upgrading the iPhones for our family.

  • David Ardila

False promises, hidden charges, idk how this company gets away with literally stealing its customers.

  • Max Mankin

Alex and Rahim were super helpful and got my device set up quickly. Great service at this store.

  • Cyrus Rana

Abti, i like his service and at&t is the best mobile company. Go and take there good service.

  • Traj Williams

This store is very chill and Low-key. The workers Raheem and Ryan are very nice and helpful.

  • Aftab Ali

Alex & ryan helped me out highly recommend the store great guys 10/10……..fast service too

  • Alex Thiongo

Great guys helped me out with my account, Rahim & Ryan are the best! …

  • Adrian Morse

Really helpful staff I had a really good experience 10/10 would recommend

  • Glen Johnson

Knowledgeable staff with a good selection and no waiting usually.

  • Cadence Bautista

Ryan and Rahin were very helpful to me while upgrading my phone

  • Katie Li

Appreciate the attention and help by both Ryan and Alex!

  • Jinx Proof

Raheem Has an awesome attitude and is very helpful!!

  • Emily Hallowell

Great service and no wait mid afternoon!

  • Krista Diaz

Great help transferring to my new phone.

Similar places

AT&T Store

278 reviews

1827 15th Ave W Ste A8, Seattle, WA 98119

AT&T Store

216 reviews

3820 Rainier Ave S F, Seattle, WA 98118

AT&T Store

211 reviews

401 NE Northgate Way, Seattle, WA 98125

AT&T Store

164 reviews

4730 42nd Ave SW Suite 22, Seattle, WA 98116

Cricket Wireless Authorized Retailer

149 reviews

829 NE Northgate Way, Seattle, WA 98125