I came here after getting referred by 111. Absolutely disappointed! I came regarding food being stuck somewhere between my wisdom teeth and it causing me so much pain that I could feel my gums and teeth throbbing. They X-ray me. After the X-ray, she (the dentist) said she can’t see anything and that I should go get another procedure done, which would take me days or weeks to get. I asked several times to please check with your tools as I can feel pressure and pain and I just want them to use their tools to at lest try something as I’ve come here for help. She refused to look and kept saying the X-ray doesn’t show nothing so nothing is there. I was shocked, surprised and speechless at her lack of even trying to help me. She did nothing but made me feel as if I inconvenienced her and wasted her time. With her refusing to do anything to help me I just got up and left. I will NEVER recommend this place or come here ever again after this experience. It was a waste of my time and money. I had to endure the pain all day till my appointment for it to be a total waste of my time! Your practice needs to hire proper dentist whom have a desire and passion to actually listen and help patients! You took money and made me wait longer then the time I spent with your useless dentist. Rubbish service, thanks for nothing!

So unfortunate that since the pandemic businesses and public services have been allowed to become a law unto themselves and use thatvas an excuse for their lackluster services and shoddy business practices. Most becoming utter crooks, with no real interest in the public. And dentists have become the worst of the lot. Like so many here I have wasted valuable time hanging on to getting to the top of the queue then being told that they are extremely busy or call just drops. People are not stupid, if you have reached your daily target then just let people know so not to waste their time. I have tried during recommended times and other times and you just feel frustrated. Just tell people that's it, we're not taking any more people. Don't give false hope and waste valuable time for people. TO ADD SO TO SAVE YOU FURTHER STRESS : These Abbey lot are terrible, but Ilford Lane DENTAL SOLUTIONS is horrible horrible and terrible. In my experience, horrendously prejudiced and rude front desk staff. EACH and every single one. Awful.

They would of got 5 stars if it wasn't for the women on the phone. From the time she rang me she had a attitude and just her manner was rude i have anxiety so trying to answer questions with her rude manner was really hard. She was not professional at all. Even when I went there for my appointment I was waiting in the reception and just the way she was talking to patients on the phone was so rude. Once she got off the phone she sat there doing nothing. I wouldn't talk to a dog the way she was speaking to me. Apart from HER the staff are brilliant the other women on reception is brilliant as soon as I walked in she was friendly made me feel at ease. I hate dentists but the people there are brilliant

I had an emergency appointment this morning and my tooth was in so much pain in fact severe pain there was a man who had checked my teeth and I’ve always been scared of dentists I kid you not , but they are really caring and kind people in there even the people at the front counter asked if I was okay!, you are fast to get seen, when I left I felt much relieved the numbness has gone but I have no pain whatsoever I give that dental nurse a 11/5 star rating! (Bare in mind if you are scared of dentist, I recommend this dental practice they are amazing) they assure that you are safe and very well mannered people So I recommend 100%

This is hands down the best dentist practice I have ever been to. I came here a few months back as an emergency appointment and just had to join this dentist after a lovely experience. The receptionist staff are very friendly and helpful. My dentist Racheal is so reassuring and tries her best to fix any problem. She always spends time educating and makes sure all your questions are answered. I visited today and was seen by a different dentist. I didn’t catch his name, again so professional and informative. I was very nervous today but he made my feel at ease. I wish I knew his name too. Thank you so much abbey dental .

AVOID unless extremely desperate! I only registered with Abbey Dental Barking because I had recently moved into the area and was looking for a decent dentist. The dentists themselves are extremely polite and friendly (though the treatments are rushed), but the staff at reception have no understanding of how to adequately deal with clients. They don't seem to answer the phone lines and when one of their staff members mistakenly booked me an extra appointment (that I didn't ask for), I was being blamed for non-attendance, instead of their mistake being acknowledged and apologising. I'll be going elsewhere from now on.

Came there for dental hygiene paid £65 when I went there technician who clean informed me it's 30 minutes appointments.However, he finished in 15 minutes and only clean the lower teeth and ask me to rebook again for upper teeth. Obviously for another £65.Very funny I went home with half of the teeth clean..its complete rip of the money.when I mentioned and complaint to the reception very rude staff start arguing me for no reason Not recommend to anyone specially to do the Hygiene treatment. Completly Rip off. Please avoid there are bunch of other dental cleanic around that area please consider there.

I recently visited Abbey Dental and was very impressed with the friendly and welcoming atmosphere. The entire staff was incredibly helpful and attentive throughout my visit. I especially want to thank Dr. Amina and Dr. Jamil for their exceptional care and attention to detail. They went above and beyond to make sure I was comfortable and well-informed during my visit, whether it was for an emergency or just general advice. Overall, I had a wonderful experience at Abbey Dental and would highly recommend them to anyone looking for a dentist who truly cares about their patients.

You can tell a lot about a place just by calling in and asking. However the staff at Abbey Dental seem like they are running a mine full of gold !!. Call in and you will be on hold for an hour only to be hung up on at the end of that hour !! You may try calling back again to experience the same horrible waiting time. One may think “oh maybe another day or time” but beware you may spend that time looking for a place which at least entertains your calls. From what I can tell the staff at Abbey Dental Barking need some training in picking up calls and managing time properly !

Staff are not helpful, they argumentative, kept sending form to fill out despite having filled out twice, they even phoned to say that the form had not been filled out. Upon visit to the dentist the staff still were adamant that the we were at fault, and kept defending themselves and thier computer system. I tried to also explain that not everyone knows how to fill out online forms, I don't think the staff wanted to know what I was trying to explain to them.staff are very defensive instead of trying to find a resolution to the concern.staff very incompetent.

Very friendly staff, on the phone and in the clinic, very handy to be told before my appointment that the toilets were out of service. When I arrived the dentist apologised for the delay and discussed all my treatment options in great detail and explained the risks before asking if I wanted to proceed. The dental nurse was very helpful and helped to calm me down during the injections. Although it was a difficult case I’m very grateful that the dentist didn’t give up and it all worked out well in the end. Nice clean clinic highly recommended.

I joined this Dental Surgery just recently and had 3 appointments so far. They seem well organised: I received regular reminders of my appointments via text and phone, which was great. My only criticism is that l found difficult to contact them by phone as lines seem always busy. 100% satisfied with the treatments received by my lady dentist, a very competent, polite and gentle person who made me feel welcome from day one. Also she was very happy to answer to all my queries and l found this very reassuring and comforting.

I want down to book appointment as I am am having problem with my teeth and receptionist said I been discharged as I haven't been over a year, So come back next month! Good morning receptions so I should stay one moth with toothache and infection? I didn't have problem over a year so why should I need to come down! Ridiculous, shocking and I always pay every time I see them. At list email or sent letter explaining you are discharging. very upset and angry. you don't even deserve 1 Star but not other option

Hi I have given Abbey Dental practice 5 Star's because they are fantastic . My husband had a appointment the other day, he's not a fan of dentist's!! as a result he's not been for years. He's dentist was very patient with him and gave him time to try and relax while she tried to fix his broken tooth. The practice is very clean, staff are very helpful and friendly, it's not easy to get a appointment as there books and always full but if you do manage to get in,then you are going to get the best treatment.

I had a appointment at 8.45am but the dentist arrived at 8.51am and was seen 9.05am. when I asked the receptionist why u have a policy that patients need to be arrived 10 minutes before the appointment or else appointment can be cancelled but that don’t apply to the dentist.I believe because we need them more then they need us even when u pay for the service.I think they should also respect the time of the patients and should have a complain form so the disappointed patients can complain to the NHS.

I was told that the practice is registering new NHS patients - and I shall ring between 11 - 12 with NHS number For the past 3 days I've been trying and after more 30 mins of wait and when I am next to be answered an automated message played out announcing huge number of calls and to try again then hung up. I am sure you are busy just as many other dentist but if you cannot register patient then please do not waste our time by asking us to ring and have this disgusting service. Thanks Kashif

Waste of time and money !I came for an Emergency appointment with a visible infection on my gum ,in pain and The doctor told me to go private because my tooth can’t be solved under NHS Dental Practice !Luckily ,I have found a different NhS doctor who has fixed my problem ,so the staff needs to work harder in giving the patients the right advice and treatment !I gave one star for the nice place ,looks clean and well maintained but for the treatment….no way !

I was sent to this dentist via 111 emergency service. I was a little reluctant to travel to Barking but I was so much pain I had no choice. When I arrived the reception staff were very professional. The dentist was very clean and welcoming. My dentist (Amina) and her assistant (Faye) were honestly very professional, polite and friendly. I live in Manor Park otherwise I would have registered there myself. They truly deserve a 5* rating, THANK YOU

Wonder full service of Dental Practice we ever been for our dental problem referred by GP. Highly recommended Abbey Dental Practice. Dr Jamil Jeeva and his assistant handled us very care and comfortably. Explained the treatment plan very well and organised next level treatment. The reception ladies are also very helpful since we registered and communicated with us through email, messages and telephone calls. They are very hassle free

I have been trying to call them from a while now, first of all they don’t pick up the call, when it's your turn they will hang up straight away acting like they can't hear you or they will say you are number 1 in the queue and make you wait for hours and never pick up. This has happened to me quiet a few times now. I am very disappointed. 2 years ago their customer service was good. I don't understand what happened all of a sudden.

The reception staff are amazing and make you feel at ease as soon as you walk in. The surgery was spotless with constant cleaning happening really above and beyond ppe. My dentist was so kind, and gave really detailed explanations, informed me of my options in such a compassionate manner and treated me in such a efficient way. Really grateful to this place for seeing me as an emergency client, couldn't recommend more.

Have been using this dentist since Autumn of 2020. Overall, they are a good dental surgery and I really like my personal dentist (she is lovely). It’s also very easy to get an appointment. My only negatives are: (1) You have to pay before you actually have the appointment. (2) The appointment feels so fast and rushed (usually in and out within 10 minutes), it doesn’t feel like you are receiving value for money.

I was a patient of this dental clinic since 2005. I wasn’t aware of how bad the dentist is and how my tooth was damaged by their unprofessional service. I have to spend more money now to pay for their mistakes in the past and even lost one of my front teeth. After every treatment, I stepped out of the treatment with blood & other material still on my lips and face without even telling me or clean it.

I would like to give em a minus -5. For there services. DON’T REGISTER HERe You will be stuck I have been trying to call em from last two weeks first of all they don’t pick the call, when its your turn they will hang up straight way. Receptionist are always rude to you. If you try asking about new registrations they start making excuses. If you are really busy then say we don’t accept new customers.

Awful. Yesterday I went to the practice they gave us a form and said to call them at 11am for new patients registration. Today, I have been trying to reach they for one and half hour! Every time your queue start from no.8 and when it get to end and you are about to next person to pickup call disconnected. Its happening over over. If you not pick you call why fake promise?

Receptionist was very rude on telephone when i tried to book in my son who has autism and severe heightened anxiety and does not attend regularly for this reason, stated only providing regular clients even though my son is registered. Managed to speak to another member of staff who booked in my son and was very understanding, dentist was fantastic and patient with my son.

I wish I could give a 10/10. I have an extreme fear of dentistry work and Dr. Shital Sojitra is the best I've EVER experienced. Kind, patient and understanding, I will NEVER use anyone else! Reception staff are also really friendly- So greatful for this practice as if I wouldn't have found them I'd have many more problems, as I would have avoided going! Thanks to all :)

For the first time in my life I called 111 for emergency dental treatment. I was referred to Abbey Dental in Barking. I have to say that the process was 100% excellent. What a fantastic service, the staff were great, very helpful and the dentist was simply professional and amazing. Thank you so very much, I wish you were my regular dentist, Bill Lavender.

Wish I had of switched dentists sooner. The reception staff were great. Very welcoming and friendly. The dentist (Rachael) was very nice and informative. She made me feel comfortable & right at home, as if I was a friend. Rachael provided an excellent service and is very experienced for her age. I will be coming here for all my future dental needs!

This dental practice has been recommended to me and I’ve tried signing up for nearly 18 months now but every time the receptionist who is always rude or chewing tells me I just missed out. I’ve asked when it’s best to call multiple times and every time I call back when she recommends it’s always fully booked. I wouldn’t mind if she wasn’t rude.

When I have any tooth issues and it's an emergency I normally get seen by my own dentist or any available dentist within a few hours. Only thing the phone lines, the staff are always bright welcoming and lovely, reminders are sent and also its good to complete any forms ahead of time before your apt I would recommend

I’ve been using Abbey Dental for 25+ years, the Staff and the Service are always fantastic. The reception staff are friendly, professional and extremely helpful, the Dental Nurses and the Dentists have looked after me incredibly well over the years, I wouldn’t go anywhere else…Thank you to the whole Team…. Nick.

The staff are really professional and polite. The dentist I saw was calm, informative and provided me with great advice with the issue I'd come in for. I want to transfer from my current NHS dentist to Abbey Dental due to such a great service. Just waiting for them to start accepting new NHS patients!

Abbey Dental Barking is the most useless Dental practice that I have ever been to in my life. I regretted attending the useless appointment on the 22nd of March 2023 at 4.30 pm .my appointment lasted only about three minutes and I wasn’t given any treatment . It was a complete waste of time.

I came in for a check up and needed a few things done, small fillings etc. I was a little nervous as not a massive fan of the dentist! The receptionists and dentist all made me feel so at ease, such a lovely team. The work done was also brilliant too, so would definitely recommend!

Great team who are very supportive and clearly explains exactly what they are going to do and why. The fact that they constantly asked me if I was ok during the treatment helped me feel reassured and that I was under proper care. Can't thank them enough for the help over the years!

I had to make an emergency appointment through 111 because my broken wisdom tooth needed sorting. I'd never been here before but less than an hour later I was done, as my wisdom tooth was with life. It was removed and the team were very kind and patient with all of my questions.

Very fast and reliable service from Mrs Shital Sojitra, I will appreciated Dr Mrs Shital Sojitra is conscientious, diligent and patient centred. She displays compassion and integrity and represents a very high standard of my mothers clinical care, so i would recomeded 10 out 10.

Throughout the many years that I have been registered with the Abbey Dental Practice, I have always found all the members of staff to be personable and professional. On this occasion I would like to thank Azra Khan (reception), Jhanki (Dentist )and Dhirendra (Dental Hygienist).

Very happy with the service provided from the dentist Jamil Jeeva, very knowledgeable and kind during my treatment. He always explains everything in details before starting the treatment. Thank you so much. Highly appreciated and highly recommended. Thank you Abbey Dental Team.

Extremely rude! It’s unbelievable. I’m a patient at the practice & had called in to inquire, but Aisha has a very horrible tone of voice & attitude towards me, she hang up the phone and complained because I was asking questions about when I’d be able to book

I've been going to Abbey Dental for over 20yrs now, and I've always found the staff here to be friendly, knowledgeable and helpful. Doing and suggesting what's best for ME, not just what makes THEM more money. I'd gladly recommended them to any/ everybody.

The service I received from Abbey Dental Barking was first class, the Dentist and the nurse were very professional. A huge thank you to the dental surgeon he was very informative and took his time to advice me.. One of the best services I've received.

This place is a joke, I have being calling to make appointment, waiting for over 40mins no one picking up. The receptionist think they own the place (not sure if they do) if they pick up they rush you and speak to you in a rude manner!!!!

This is a joke. Last week I came to the practice to ask if they r accept new NHS patient. And the lady told me yes and give me the form to fill in my info. And ask me to give it back next week. And then they will put me in the system for

My mother had been referred by 111 to this dental practice due to her gum problems, she has been in an excruciating amount of pain as you can imagine. Which may I add, she is still dealing with it. She had been met with an extremely rude

I was referred by NHS 111 to Abbey Dental, the lovely receptionist called and booked me within an hour of me calling. I received the forms by email which were easy to complete and return. On arrival i was greeted with a very warm welcome

Reception staff very friendly & helpful. The dentist is very professional, thorough & always explains what is happening. The only thing stopping a 5 Star review is the time it takes to answer the phone when trying to book an appointment.

See update below, the most shoddy bunch of charlatans in the dental business. I have now gone over to Woodford Dental Care, their premises are clean, modern and tastefully decorated, the staff (yes all of them) are happy, friendly and

I was booking an appointment on the phone but the receptionists are very rude. I mean I get it that next week is the Christmas holidays but that doesn't mean you need to be rude to the patients who are trying to book in an appointment.

I recently had the pleasure of visiting Abbey Dental in Barking and saw Jamil and I cannot express enough how impressed I am with the outstanding level of care and professionalism I received. From the moment I stepped into the dental

Absolutely brilliant service. I had a wisdom tooth removal recently and I have to say my experience of it has been much less traumatic than my last dental practise when I had my other side removed. They was polite, courteous and most

Highly recommend Abbey Dental Practice. The dentist is very very good and knowledgeable . He made us feel comfortable. Explained the treatment plan very well. The reception ladies are also very helpful. Really appreciate the practice.

I went to Abbey Dental Clinic with severe pain. Within five minutes I received medical assistance. I believe the dental care was provided in a timely and high-quality manner. A big thank you to all the team at Abbey Dental Barking.

From the receptionist to the Dentist, impeccable! My Dentist on the day was very thorough with letting me know my treatment options. Overall my dental care was excellent! I wish this was my permanent Dental surgery. First class!

I would give this dentist Zeynep she was very gentle and told me what she was going to do has lm very nervous when it comes to going to the dentist l just want to say thank you and to her assistant to and hope his hand is ok

I love the dental practice, from the lovely receptionists and their customer service to my dentist Zeinab. She is amazing, provides great advice and is very gentle. Thank you sooo much for squeezing me and my son in. Xxx

i was rushed in and rushed out it wasnt my fault they they was busy but they done a terrible job the lady also told me it isnt going to be the best as she is in a rush and my filling has come out litterally 2 weeks later

I have been a patient of Abbey Dental all my life. It is a very professional, clean and effective dentist in a very up and coming area of East London. The staff are excellent and the patient care is always outstanding.

Extremely happy with the due care and advice provided by the Dentist Amina Bashir, she was thorough, informative and very friendly. The staff and the practice were very welcoming also. Great dental practice.

I visited Abbey Dental with an issue related to a vaneer I’ve had for years. Janki was so helpful and explained all of my options and the risks involved. I’m more than pleased with the treatment I received.

Absolutely amazing! I’ve been with this dentist since I was a kid and I have loved it since then. The staff are absolutely lovely and easy to talk to. Very good service when I’m there and always helpful

Treatment with Rachel was great. The procedure was quick and painless and felt assured that i was in good hands. Only downside to the practice is that reception never seem to answer their phones.

I appreciate the quick and efficient service you provided me on my last visit. After the removal of my teeth, I didn't experience any pain or infection. I am doing well. Thank you very much.

Recently went for a routine dental checkup and a visit to the hygienist. My dentist Jamil is always such a pleasure, very patient and informative. Mahak my hygienist also did a great job!

Rubbish. Went for emergency appointment for a temporary fully and the lady cracked my tooth more. 111 sent be back and then they said I didn’t have an appointment. Absolutely rubbish

Efficient. Got emergency appointment within 3 days. Unfortunately could not take treatment due to up coming holidays. Given antibiotic cover incase. Excellent understood my concerns.

It was my first time going to the dentist. It was very good experience but I had to wait for long to get into this appointment. I’ve done my check up and sorted on the same day.

I have been using the clinic for several years. I would like to thank Jamil Jeeva for his fantastic approach to people and a very professional approach to his work as a dentist.

Despite feeling anxious about getting dental treatment, I’m always made to feel at ease in every visit because of my dentist and the staff’s helpfulness and kindness.

Visit by Anthony Smart. Superb service . Best dentist I have ever had treatment with. Puts you at ease. very quick . Basically rebuilt broken teeth for me. Amazing.

Good communication, informing me on up and coming appointments , informing me on what work is needed , lot of information from the dentist. Reception, very helpful.

Abbey dental is patient friendly, their service is very good. I will recommend my friends to use them. I have used them for a very long time haven't had any issues.

I came for my check up and I must say, I was very pleased. All the receptionist were welcoming, the dentist Amina and dental nurse were very professional and kind.

I had a good experience here. The practice is clean. The Dentist was really good and informative. He also insured I was comfortable throughout my whole procedure.

Had an emergency treatment. Clean environment , friendly receptionist. Very knowledgeable and kind dentist. Overall fantastic experience.

I went on an emergency appoint. They treated me on time. Dentist and Nurse was very kind and helpful. I was so happy with service.

The practice is always welcoming and professional. I wouldn’t hesitate in recommending their services to friends and family

Very nervous patient have always been treated very sympathetically, reception team very helpful. I find them excellent.

I went there for an emergency, everyone was quite helpful from the reception to the doctors. Amazing job

Im very impressed with the outstanding work completed by Dr Janghi Vaghela.Would recommend to anyone.

It stunk so much was making everyone gag. Few reception staff are rude. My dentist was excellent.

Great service all the way, would like to thank Dr Jamil he was amazing would highly recommend.

This is the best dental clinic. The staff are friendly, the doctors are professionals …

My experience was good, the people who take care of me was so nice and very friendly.

Very cordial and calm environment. The workers are also friendly. Good job

Friendly receptionists. Professional hygienist. Great experience overall.

Good staffs, very welcoming and polite. They deserve a 5 stars.

All staff were friendly, the service was very efficient

Very friendly and Profesional best in east London