If your a pharmacist your suppose to either give the medication ask for and if in doubt advice with research. I pay for prescription cheaper for me to buy certain medications. I don't know where you did your degree however I have given some useful links to research "What levels are safe for vitamin D " in your spare time you can have the pleasure to educate yourself and don't just follow rigid guidelines which by the way are just there for guidance!. Hux d3 I buy from boots without any issues which was closed today. I can also get them online without any issues too. There is alot of research on vitamin D and covid which you all should look at as healthcare professionals. I had covid too after which weakness and effected my vitamin D levels further. Absolutely shocking service.

I have been using Al Shafa for some time after having constant issues at Boots across the road. I have found the staff friendly and polite, especially the lady who works there regularly. She is lovely and friendly and always asks after me. Very rarely had any issues but when there has been, its been handled professionally and swiftly and they were apologetic and sincere (unlike boots who accused me of losing a prescription when they were the ones that lost it, caused me to go without medications that have awful withdrawal symptoms and then didn't even apologise).

Come today and the so called owner old/black man says I can’t have the medicine due to the fact of miscommunication as he doesn’t seem to understand things properly. Me and my family have been coming here for a few years now. But this is the last time. They’ve got poor service always something out of stock tbh. But today really pissed me off as the old man tried to call me a liar. Which is one thing I hate! Very angry and disappointed.

Had some much-needed antibiotics prescribed to me at 2130 on a Saturday night and they sent them to Al-Shafa. I got there after 2200 and they were still open and had my prescription ready to collect in minutes after my arrival! No messing around, great service, friendly Pharmacist and assistant, couldn’t ask for more. Why can’t all pharmacies be like this??

Nothing but Useless, Tablets are always late, people are rude, customer service well, I dont think they're trained or bothered either. They also say they will ring you back & never do! I will be changing services when I find somewhere. Extremely Disgusting.

Took my daughter here to get her checked out, the main guy wasnt even interested and was only interested in making his own profit on me and started selling me creams and medicines. Shame as this used to be a good pharmacy!

Bad service as my brother went in yesterday and the old man didn’t understand him and tried to call him a liar over medicine you can get over the counter. Full family will never come here again

Just about the only health organisation I havnt had any issue with. Not once. They do my medication well and always make sure they have it in. They deliver it. No fuss no mistakes no problem.

Best pharmacy. They go above and beyond to help. Order a prescription and its delivered to your door the same evening. Pleasant staff. Ive even switched my hubby to this chemist now

Asked my husband to get some medicine for me and the old man didn’t understand him properly and denied him due to miscommunication the full family Won't be coming here anymore

Staff if very helpful (most of the time) but still provide a great service. I love at how late they are open and the delivery service they provide is very good.

My brother came in few days ago and the old man had the worst service disgusting we all wont be supporting this business

The staff and pharmacists are always helpful and go beyond to help. Would recommend this place

My son come and the old man was so rude we wont be back here again he needs the sack

Full family will never come here again after coming here for years and years

Very helpful, very quick, saved money with the advice. Highly recommended

Good service but would feel better Knockin at my door as I'm agoraphobic

Nice little pharmacy. Friendly, helpful staff and always quick service

Easy to deal with and good customer service

Gem in local area selling perfumes too

Worst service

Clueless

Ok