Alexander Moore, MD is a Family practice physician located at 11512 Lake Mead Ave, Jacksonville, FL 32256. It has received 150 reviews with an average rating of 4.8 stars.
The address of Alexander Moore, MD: 11512 Lake Mead Ave, Jacksonville, FL 32256
Alexander Moore, MD has 4.8 stars from 150 reviews
Family practice physician
"Dr"
"Rockstars at this office-Dr Moore and Shannon! (5 stars) The remaining Office staff members are difficult to deal with"
"Two times in one month, once for me and another for my son, I was hurt and my son was sick"
"Dr"
"Made an appointment with Dr"
Dr. Alexander Moore is a truly outstanding doctor who consistently demonstrates professionalism, responsiveness, and caring in all of his interactions with patients. His dedication to providing the highest quality of care is evident in everything he does, and his excellent staff only serves to enhance the patient experience. From the moment you step into his office, you can tell that Dr. Alexander Moore is committed to ensuring that his patients receive the best possible care. He takes the time to listen to your concerns and answer any questions you may have, and he always makes sure to explain things in a way that is easy to understand. His thoroughness and attention to detail are truly impressive, and you can trust that he will go above and beyond to ensure that your needs are met. In addition to his exceptional clinical skills, Dr. Alexander Moore is also incredibly responsive and attentive. Him and his staff always makes sure to return calls and emails promptly, and they are available to speak with you whenever you need care. This level of accessibility is truly rare in the medical field, and it goes a long way towards making you feel comfortable and cared for. But perhaps the most impressive thing about Dr. Alexander Moore is the way he treats his patients. He has a truly caring and compassionate demeanor, and he always goes out of his way to make sure that you feel comfortable and at ease. Whether you are coming in for a routine checkup or dealing with a more complex health issue, you can trust that Dr. Alexander Moore will treat you with kindness and respect. Overall, I cannot recommend Dr. Alexander Moore and his staff highly enough. He is an exceptional doctor who truly cares about his patients, and I am confident that anyone who chooses him will be in the best possible hands.
Rockstars at this office-Dr Moore and Shannon! (5 stars) The remaining Office staff members are difficult to deal with. (1 star) I have been seeing Dr Moore for years; he is a fantastic physician and really takes his time to understand my concerns. He carefully listens to me and offers options. He truly is one of the best physicians I have ever seen. This is all countered by his staff, who most of the time seem inconvenienced that you have called for an appt, have a question, etc. My prescriptions have constant errors, and it is routine for me to call Dr Moore's office to ask them to fix it. Any conversation with the staff is usually seasoned with negative attitude, interruptions, and a sense that I am wrong. Shannon does an excellent job! She is a valuable part of the team and is always professional and courteous. So why haven't I gone to another doctor? Shannon and Dr Moore are the reasons I tolerate the rest of his staff. Accepting their negativity is worth being seen/treated by Dr Moore.
Two times in one month, once for me and another for my son, I was hurt and my son was sick. Both times I called the office as soon as they opened to get worked in for a sick appointment and both times we were denied an appointment. I asked the second time this happened, what was the point in having a PCP if we cannot get seen when we need him the most and I was told that I was welcome to look elsewhere. Strangely, I got a phone call and voicemail about two days later from a representative at St. Vincent’s to help me find a more suitable provider. I did not initiate the phone call so it had to have been initiated by Dr. Moore’s office. That was retaliatory and petty. It’s frustrating as I thought that PCP’s were like the gatekeepers, but not anymore. So initially when you’re well and establishing, Dr. Moore is great, but his office staff or Dr. Moore cannot work you in if you’re sick so find a hood urgent care nearby as a backup if you see him.
Dr. Moore is a great PCP and had always listened and took my concerns seriously compared to previous PCPs. But the reason why I'm give a 4/5 is that the desk staff have failed to contact me back both via email and phone calls. It's like they don't care - and I'm a patient who needs to come in to renew my prescription every 3 months. So after a month of trying to get a hold of anyone, I just gave up. Granted I relocated to another city a few hours south BUT never have I actually requested to be taken off as a patient, so I don't know what communication issues are going on at the office but it needs to be dealt with.
Made an appointment with Dr. Moore; took 4 weeks to get one as a First-Time patient. Office cancelled my Friday appointment 4 days before it. I asked the receptionist if he was working though Thursday, and returning on Monday..? "yes, he is." So the doctor just decided he would take Friday off, obviously not sick...! I asked when his next available appointment was. I was told, "about one month out". I told her that was unacceptable. And, this would show up on their Google reviews. Here it is. Hope that day off was worth it.
I was lucky enough to have Dr. Moore as my primary physician some years back. Unfortunately my insurance is no longer in his network. I have never had a more involved doctor that took the time to truly help me and dedicate time to actually helping me instead of prescribing meds that may not line up with my personal health goals and needs. I would recommend this doctor to anyone, and have to my son and mother. Excellent care with this doctor.
Absolutely wonderful experience! I felt so much better after I left the office. Dr. Moore literally sits down and has a conversation with you regarding what is going on with your body and the plan to correct it. Extremely thorough doctor and I sincerely appreciate that. The office ARNP, Samantha Berry is a gem!!!! The office staff is very professional and warming. Love, love, love this office! I highly recommend them. ☺️
Dr. Moore has been our primary doctor for several years now. His staff is great and his location is very convenient for those who live on the Southside. Dr. Moore actually takes the time to listen to your feedback, rather than trying to push you out as fast as possible with a prescription, as most doctors do. We would definitely recommend Dr. Moore if you are new to the area or just wanting to switch your doctor.
Staff is always pleasant. Dr. Moore is a great listener, patient, and always considers my needs, as well as, offers several alternatives and or recommendations so that I can decide for myself what best suits me. I am always treated with kindness and compassion. I would recommend this doctor to anyone, in fact, I sent my son to him when he turned 18 and had to pick a primary doctor of his own.
Hoity toity people will fit right in here, Botox party sign on the receptionist desk for lady's night out. Unfriendly snobby receptionist, and the doctor talks down to you, like the know it all pretty boy type doctor he is. If you DON'T want a humble doctor, this is the place to go, first and last time that we will go there. Guess that’s why there was no one in the waiting room.
Dr. Moore is amazing. He has helped my son, my sister, my neice. But he’s helped me...... I haven’t felt this close to a doctor since well. Dr. Bret. I’m blessed to call him my doctor.... thank you Dr. Moore for caring about your patients and taking the time with them. Your amazing . We will travel 2.5 hours from Georgia just to see you . Your worth it!
I began seeing Dr Moore in Jan 2018. While yes sometimes I may wait a bit.... it is well worth it as he listens and never makes me feel as if he is rushing thru my appointment. He makes me feel welcome to express exactly what I am feeling both in person and via the patient portal. Has been a great experience with him as my primary care doctor!
Thankfully my prescription isn't too serious, have been calling for 3 weeks to just get a reprint....either no answer or get put on hold. Hopefully I can get ahold of someone soon to remove my documentation so I can find a new doctors office. Amazing how something so simple was made so difficult worst experience ever with a doctors office.
Dr. Moore is awesome!! He is kind, compassionate, listens attentively, makes recommendations, and shoots straight. Scheduling appointments is easy; wait time minimal. He is on top of the latest cutting edge medical research, his practice is diversified, and I really like that. He has never steered me wrong!!
Overall very accommodating, actually seen at pre scheduled time . Staff is friendly and treats people right. Dr. Moore continues to be sincerely interested in my well being . He takes his time and is very detailed when exchanging information. 18 years as a patient and never an issue only satisfaction
Dr. Alexander Moore is compassionate, understanding, and a positive doctor. I so appreciate how supportive he has been during these past 16 months of my being a Covid.Long-hauler. His support during these months has been incomparable….so Thank you. “Dr. Alexander Moore, you ROCK! ⭐️⭐️⭐️⭐️⭐️
Building a good relationship with your doctor is a must if you hurt yourself as often as I do! It will certainly be awful day for me when he retires but till then he’s stuck with me I have nothing but great things to say about Dr.Moore I would highly recommend him to anyone! …
Dr. Moore is an absolute joy! My Primary since about 2009, he has kept this 82 year old in the best health possible. Dr. Moore and his staff are welcoming, professional, eager to help, and provide whatever time and help needed to keep their patients healthy and safe.
Met with ARNP Samantha Berry and absolutely loved her. She spent almost 1.5 hours with me trying to help. I cant remember the last time a Dr actually listened throughly to my aliments and truly cared. Tha k you so much for refreshing my trust in Dr's again.
Had an appointment today, pre-registered online, arrived 5 min early, then proceeded to wait in a room for 45 min. I was recommended by someone and looking for a PCP, guess I'm still looking. Can't actually comment on the Dr. because I never met him.
He’s a Great Doctor. He’s Professional, a good listener, kind, and patience. Dr. Moore Always addresse my needs or concerns. He has been my PCP for over 10 years. Dr A.Moore’s assistant Samantha Barry,RN, PA is also fantastic & caring person ❤️
Dr. Moore is a great listener, very attentive to my concerns, provides me with as much time as I need to ask questions and discuss my issues. His staff is friendly, helpful and professional. I highly recommend Dr. Moore and his team.
He was my husband's and my family Practice Doctor and we lost are ensures and he was still willing to see my husband over a spider bite on his elbow he worked with us on the payments to him that we were both very grateful for
I was very pleased with my visit, the staff was friendly. Dr. Moore was thorough , he answered all my questions and provided a plan to ensure that all my health needs were met. Thank you for making my visit stress free
Very professional and empathetic staff .Dr. Moore listens to his patients...always have the time to answer questions... Thank you all for always being supportive of my needs, even when I get cranky.. …
Office visit exactly one month ago for multiple issues and bloodwork. No bloodwork results or info on 2 referrals. NOTHING! Call this morning to be treated poorly...... 1 Star and guess I will be finding a new PC.
I love my doctor.....Dr.moore he takes care of me and also have taken care of my husband is so caring and he really takes pride in taking care of his patients......Dr.berry and rest of the staff is awesome......
Excellent doctor. He has been our family doctor for several years. He patiently listens to our concerns regarding our health, with our best interest at heart. We highly recommended Dr. Moore and his staff.
Have been seeing Dr Moore for over 10 years and he is always attentive and pleasant to answer any questions I have. Fortunately I am in good health & only see him annually for a Wellness Check …
Dr. Alex has always been so kind and helpful! I've tried numerous other GPs in Jacksonville and he is by far the best one I've found. I've referred friends to him and they all really like him too.
Fantastic physician. Great bedside manner, caring helpful explains medical terminology and came up with the best treatment plan for me. Staff was courteous and professional made me feel welcome.
Dr. Moore really cares about his patients. He always patiently listens to me. And he does not rush through my appointments with him. Dr. Moore is a very thorough doctor. I highly recommend him.
Dr Moore is a great doctor to have. He is always thorough and professional and takes time with me and answers any questions I may have. I trust his judgement and rely on his expertise.
Our Doctor Alexander Moore and his Team have given us stellar, friendly, professional care for 15 years. We recommend him without qualification! Mitch and Alicia B. St. Augustine , FL
Dr. Moore is wonderful, he listens to questions, answers and makes sure you understand and creates a rapport that leads to trust, which is very important to have with your doctor.
First time patient. Mentioned I should get blood work for some issues. After leaving they scheduled me to come in NEXT YEAR for blood work. So much for my present day concerns.
Dr Moore is very knowledgeable, attentive. He helped me a lot with my medical issues. Also, staff is very friendly and helpful. I am glad to be in a good care as a patent.
I was just coming in for my blood work follow up, but I had some other concerns and question, he took the time to speak with me and direct the care I needed appropriately.
Dr. Moore and the staff were all so friendly and I didn't feel rushed at all when Dr. Moore was in the room. He explained everything so well and answered all m questions.
Samantha and Dr. Moore are both absolutely incredible! They take time to listen and help patients and that all questions are answered. They are the best doctors in Jax!
Dr. Moore is a great doctor who genuinely cares about his patients. He is thorough, and answers all of your questions. A great listener! He has a great staff as well!
Dr Moore is OUTSTANDING! He has been my primary care physician for many years now and I would HIGHLY recommend him to anyone looking for a new primary care physician.
Absolutely great physician! It's hard to find someone that you can trust these days, but as long as I live in Jacksonville, he will be my primary care physician.
Greatest Doctor! Dr. Moore is funny, sweet, caring and knowledgeable. Dr. Moore and his staff go over and beyond in caring for you as a person and as a patient.
I always get the best care from Dr. Moore, I trust him with my medical care and i trust his opinions and choices for the routes taken for my medical treatment.
The office staff is amazing. They are friendly and professional. Dr. Moore is a excellent doctor. He always give you his undivided attention and is thorough.
Dr. Moore is an awesome Doctor who will take the time with you to make sure you are given the right diagnosis and is just well mannered.
The Doctor took his time with me and did not rush me and gave me time to ask questions and the wait time was only about 10 in minutes.
Dr. Moore was attentive. He took the time to listen to my concerns and took the time to explain things. I didn't feel rushed at all.
Dr. Moore has always been very attentive and helpful in answering any questions or issues I present, and the staff is very friendly.
Dr Moore and his staff are a pleasure to work with. Prompt, efficient, polite and very professional. I feel I am in good hands
The best care with Dr. Moore and his staff as it has been for many years, thank you for all that you have helped me through!
Thank you to Dr Alexander Moore and his office staff for all you do for your patients. The absolute best experience always!
I've been a patient of Dr. Moore's for almost 15 years. He's great! He listens and is caring. I'm thankful he's my doctor.
Dr Moore is thoughtful and thorough. I drive from another city to continue seeing him after I moved from Jacksonville!
Dr. Moore is a caring and knowledgeable doctor plus short wait time and easy scheduling. I highly recommend Dr. Moore.
Dr. Moore is amazing! He listens and is very detailed which I really appreciate! I would highly recommend Dr. Moore!!
Dr Moore always listens to your concerns and is never on a rush. He’s very knowledgeable and his staff is wonderful.
It was my first visit, but had a great experience with Dr Moore and all personnel. Nice and neat facility, as well!
Dr Moore is fantastic!! He is knowledgeable, takes his time, and is genuinely concerned about his patients.
Best PCP I've ever had. Great listener and very up to date on medicine and news in the medical world.
Always a good experience at Dr. Moore’s office! …and he’s only .67 miles away as well. …
Always a pleasant visit. Easy to discuss matters with which makes appt time more comforting.
He is a wonderful Physician. Very professional and knowledgeable. I highly recommend him. .
This is the best medical practice I have ever experienced. I would recommend it to anyone!
Dr. Alexander Moore is very personable and easy to talk to each time I visit the office.
Dr. Moore and his staff are fantastic. Lucky to have him as my Primary Care Physician!
This is the best doctors office I have ever had. Me 2 months out of open heart surgery
Excellent doctor amd staff. Dr Moore will spend time with you. Personall and caring
Dr. Moore is absolutely the best primary care physician I’ve had in my adult life.
Listen intently, Very detailed in information in order to help you as his patient
Trust is a key component of effective Healthcare....my healthcare...
I highly recommend Dr.Moore. He is a smart compassionate physician.
Dr Moore is the best doctor! He really listens and is very caring!
Dr.Moore is a good Doctor I wouldn’t think of going anywhere else.
The doctor and staff are awesome. The waiting time is too much.
He is very patient and understanding and the staff is wonderful
5 star experience. Excellent MD and excellent office staff!
Dr. Moore and the staff care. It's not just business. …
Great experience. Everyone is always very professional
Dr Moore is very detailed in all aspect of my wellness
Always listens and addresses any concerns I have!
Dr Moore and his staff are the greatest
Dr. Moore and has staff do a great job!
Professional, courteous, competent
Best doctor in Jacksonville fl !!!
Dr Moore and staff are wonderful.
Dr. A. Moore is the Best! Ty
Always a great experience.
145 reviews
11555 Central Pkwy STE 402, Jacksonville, FL 32224