Went for a tour of the gym today fully understanding that they’re not signing on new members because they’re closed at the moment except for personal training. I wanted a tour to see if this gym was what I was looking for to sign up when the gym opened however the moment I walked in the person helping me started trying to sign me up for a personal training plan which I stated I was not interested then continued to try and sell it to me. Then he was hesitant to give me the tour I wanted stating that it’s “just like any other gym”. Finally I was able to look at the gym but this employee did not even walk me through the equipment they have available nor the benefits their gym could offer me over my current. He also did not discuss a regular membership with me which I stated I was interested in when reopening happens as I have to give my current gym 1 months notice anyways. Overall the employee made it seem like I was wasting his time even though he knew exactly what I was coming in for. Disappointed and will definitely not be signing up with this location, maybe another Anytime but not this one.

Some of the nicest most positive and motivated people in Edmonton work out here in this seldom crowded location. I like that they have heavy bag and plenty of free weights for the size. As with all the ATF clubs in Edmontin, there is never a line up for cardio machines. I've never even had to wait for a bathroom or shower here unlike some busier locations even though it is about tied for smallest club square footage with Kingsway. Plenty of parking in the plaza and very accessible both from public transit and by car. To fuel the mind and body before and after workouts, try some one of restaurants at the Westmount Food Court a block South or the public library right behind it. If you've earned a treat, or need more calories, there is a Dairy Queen about 50 yards away. Personally, I don't recover in order to train; I train to enable stromg recovery. On 'brick days' ice cream or even one beer can be a fun part of this.

I really enjoyed this gym up until they took $250 off my credit card without any notice. My boyfriend (who is also a paying member) and I frequent this gym and we hold the door open for each other and i got nailed with a tailgating fee right before Christmas. I have tried on numerous occasions to get a hold of someone but all voicemails and texts have been ignored. I managed to talk to Al (who claimed to be an employee) in the gym and he said that my card would be refunded or that the $250 would be credited to my account.This has not happened. I have now learned that Al is the owner and for some reason he chose not to disclose this information to me. If you don't want to deal with your clients maybe you should hire someone to do so on your behalf. I have also contacted corporate and have not got any responses. This entire experience is incredibly sad and disappointing and I feel completely taken advantage of.

I wish to take the time to share how Grateful I am to Andrew(Manager) of Anytime Fitness Westmount. Andrew is a kind, professional, helpful, hard working and most of all caring Manager. I hope Anytime Fitness Westmount recognizes how lucky they are to have an employee like him. I live in Ontario however I am here in Edmonton to care for my mom who has been diagonised with Cancer. He has been compassionate from the beginning and helpful of what membership would work for me as I am unaware how long I will be in Edmonton. Andrew makes sure that the Gym is Clean AT ALL TIMES and he still manages to sign up new memberships like mine and is always friendly!!! He does it all!!! Grateful to Andrew and Anytime Fitness for making me feel welcomed and at peace while I workout. Thank you from the bottom of my heart Andrew for your kindness always!! Anytime Fitness is blessed to have you part of their team!!!! Thank you!

Follow up: *** I have since been contacted by the Anytime Fitness head office who dealt with my complaint promptly and appropriately. *** I had contacted Westmount Anytime Fitness in January via telephone where I discussed terminating my contract. I was told that my contract would complete with the final payment occurring April 2019. I then asked if there was an automatic renewal on my contract and was explicitly told no. I then asked if anything else was required to terminate my contract and was explicitly told no. I asked if I needed to sign anything and again was told no. I have since been charged again for a contract that I was told would not renew. I'm very frustrated with the quality of customer service I have received and the wrong information by a staff member. When I called in to discuss this matter the staff member I discussed this with hung up the phone on me.

I was really disappointed when I got there to find the smyth machine tucked away amongst A maze of other equipment so it was impossible to put a bench there and safely do bench press without a spotter . Not to mention they only have 1 portable bench ! I don’t even know how that can be written in a review about a gym 1 portable bench but not really even portable it’s one of the really big ones I could hardly lift and I’m 190lbs lol. Wow ! I could of Stayed and done dumb bells but I went to another location instead . Going there was time lost .won’t to that again . Other then that Nice gym ,tons of machines ,very clean, nice clientele, lots of parking . Just not we’ll set up for free weights with easy to use benches .

*Update* I was promptly contacted by the owner and the issue was resolved. Thankful for the quick resolution. Cancellation is extremely difficult when you try to get out of your membership. I have been any Anytime member for 5+ years. Since moving away from the Edmonton area over 4 months ago, I have requested to cancel my membership 3 times by email, including 1 time in person over the last month. Because this club has such limited staffed hours, as well as unresponsiveness to email, changing your membership status is extremely difficult. I would seriously consider purchasing a membership at this location given the challenges of closing your account or connecting with management to make a change.

Such a wonderful facility, the gym itself is always clean, well stocked and maintained. The atmosphere is very inviting, the staff, managers and owners take time to acknowledge their gym members and make them feel welcome. The gym offers a wide array of equipment, free weights, squat racks and even classes. This truly is a gym that feels like a second home. My husband and I have been members for just over a month now, each day we attend with our trainer I am reminded why Anytime Fitness is a cut above the rest.

I am visiting from Kelowna, BC and I am a member there with Anytime Fitness. As I am in Edmonton with my husband who is having cancer treatments, finding this gym so close to where I am staying has been a God send. Clean, Lots of great equipment that I need, lots of space and bright and open spaces to work out in equals a great gym. Being a member of Anytime Fitness, I can walk in, do my workouts and walk out, hassle free unlike walking into other gyms. Looking forward to my next visit!

Got my membership in another city. My fob didnt work yesterday and an employee let me in and said it was likely because my membership is so new. It didn’t work again today so I rang the bell again but there was no employee there even though it’s posted right on the door that an employee should be there… Stood outside waiting and then sat in my car and waited another 20 minutes. Thanks for wasting my evening and my motivation.

I'm impressed with this place. Showers, lockers, towels, locked doors with your own key fob to keep the scum out. Love it. Nice equipment, nice place, the lady working there is pretty nice. Quick simple process to sign up and receive key fob. Buzzed and was greeted properly and given a tour. Excellent experience. Honestly, at about 50 bucks a month I'm blown away with the value.

Used to visit this facility. Awesome new equipments and location. Star deducted due to activation fee of $50. Was planning to rejoin the gym on a monthly basis and was told I have to pay an upfront $50 for activation fee, though I already have the FOB token. Never once I was asked to pay an activation fee when I decided to rejoin in the past. End up going to another nearby gym.

Decent enough equipment. Kind of a weird lay out. Was told I had to sign up for a membership and that they do not do free trials. So I signed up, went on the website to book a spot to workout, then right there on the front page of the website is a "click here for free 7 day trial" button. Didn't appreciate that so I cancelled the membership, went back to my old gym.

I just got kicked out of that gym today knowing that other girl that is the manager?! Asking me all these stupid questions when I had a drop in like three times makes no sense. What a rude manager she is. Asked other fitness and they said it's a drop depends on how much you pay, which I did!!! But looks like she lives under a rock or something!! Worst manager ever.

Just made the switch from the Anytime near Kingsway. That one has gone down hill since the new manager stepped in. The amount of weights not put away and how dirty everything is is unfortunate. Making the switch to Westmount was a breath of fresh air. Seems to be kept very clean and organized. Like that layout quite a bit more. Hope it stays the way it is.

No longer "women lead" as stated, and it is too bad, because the woman who signed my friend and I up was fantastic. The new manager likes to gather with cleaners outside the front door smoking, and has been seen parked in the handicap spot out front as well. Still a good gym, and overall clean; however, don't expect any replies if you do offer feedback.

So far so good! It's nice to see that there's multiple spray bottles and cloths to wipe down machines between uses, as well as spaced out equipment. Only thing I don't like is that you're locked to the location you sign up at for the first 30 days. This location is the smallest in YEG so you have to plan your workout times strategically.

It's not a bad establishment as there's many times you can go workout during its slower times but during peak times can get a crowded for me in my opinion. But when it comes to trying to contact this establishment for any concerns it's hard, took me about a month for someone to finally help me out with my concern/troubles.

Anytime fitness I give this gym a five star ⭐ review. It is always clean . Well maintained . Management is always on-top of everything . I can go at 1 2 3 or 6 am. Use the facility wipe off everything and leave . I would recommend this gym to everyone in Edmonton . Who takes fitness a must and priority. Thank you member

Awesome place! The manager JORDAN DAVIS is an amazing person. I visited from jasper and toronto and jordan made our visit spectacular and really took the time with us, was accommodating and cared about our fitness goals. I recommend this place to anyone who lives here ot is just visiting! Thanks again jordan! You rock!

Anytime Fitness is Great. I can Use my Pass Anywhere in the World so it Saves Me Money cause I Like/Need to Lift Weights, Do Cardio, Stretch. This Gym is quite Big, Clean and Well Stocked with Machines and Space to Stretch. It isn't to Busy when I have Been. Westmount Anytime Fitness is a Thumbs Up.

I’m writing this on behalf of my husband Mr.Czajkowski who goes to this gym,at first he was a little nervous about going back to the gym but quickly realized he made the right choice and was impressed with how clean and professional it was and the freedom. He highly recommends this establishment

Clean has everything you need ,I'm Orrin I absolutely would recommend this gym to everyone ,who needs to be in better shape. Staff is always accommodating . I am your reference and my word is prime !! Love this place . Variety is fantastic . Anytime all the time !! Everytime .....

Joined 7 months ago and have been totally satisfied with my experience. Friendly staff, Nice and quiet, never too busy and has plenty of good equipment. I have been to anytime fitness gyms in other cities as well and have always found them to be everything I need in a gym!

I usually go to Anytime Fitness just off Whyte, and I haphazardly decided to try this one because it was closer to my office. I guess they just opened. The gym is beautifully set up and clean (spray bottles at every machine was a nice touch).

Great place to go to whether your a newbie or someone looking to have a great workout without the hassle and feel of some of the more commercial gyms. Staff and Ownership are very hard working and ask members what they would like

Very well maintained even outside of staffing hours. The gym consists of all machines and equipment needed for average gym goers. Would highly recommend investing in large Olympic weight plates for ground based lifting.

Anytime Fitness is a great gym,very very clean and the staff are friendly. My personal trainer Scott is a very good trainer. He knows his stuff and treats me with dignity and respect. I can't say enough about Scott!

Their equipment seems well cared for and up to date, at least as good as the one on Roper actually probably a little better even though a little smaller...just make sure there is soap before using the shower

My husband and I go to this gym , I must say it is very clean and well organized. The workers are always very friendly and very knowledgeable with everything I asked . Please keep up the good work !!

Staff is very accommodating. Also the gym is meticulously clean this is very important to me. Any time i visit the gym is is well maintained , definitely 5 stars. Keep up the great work.

This is like a brand new gym every time I come in. It's so clean and it feels great to be here. They have brand new equipment and even a kickboxing bag :D I really like working out here!

Fantastic experience. I asked the lady working there for some help & tips with equipment & she was one of the most excited & fun people I could have had to help me. Thank you Annissa!!!

Very nice and clean facility. Every time I've gone they are improving on what they have. Currently this location is not too busy which is nice cuz there is no wait times for equipment.

Annissa is fantastic manager for this gym. Her energy and politeness made my time at the gym more welcoming. This place is a great way to start your fitness. Will recommend to anyone!

This place is not quite as good as the Roper Road location, but it’s still pretty awesome! Towels, cardio, studio, trainers, showers, lockers, weights and machines. Clean and tidy.

Thought I had an issue with fob . Received a very professional email from Westmount staff and sorted out the situation. Very well kept and clean gym. Thank you Westmount AF !!

Very good gym in excellent pristine condition with a plethora of options, gentle man/attendant with long hair (sorry I didn't get your name) was very helpful on many occasions

It was my first time at the Westmount location. I also checked out st. Albert which is same distance from where I move in September. I'm undecided which will be my home gym.

Great gym and location, Manager Jordan is extremely friendly and courteous, able to answer any questions I had. Gym is Immaculate, has everything you need and more!

The cleanest gym in Edmonton. The members are so friendly here. It is never busy and you can always find a machine despite social distancing of machines

Very clean and well maintained gym. friendly and engaging customer service while maintaining a welcoming and positive atmosphere! my favorite gym

This anytime fitness is very neat and machines are well maintained. The staff is very diligent. he keeps cleaning equipment every single day.

Great facility...clean and well taken care off...only thing missing is an ab crunch machine. Hopefully they will get one soon.

Little over priced for not having tanning like other gyms for cheaper but the equipment is good. I just don't like the price

Dallas & Geoffrey is great - however the new manager Ashley is nothing but a title, anytime should staff better Managers

Occasionally needs a bit more cleaning, but I love the 24 hour availability, and it has a decent selection of equipment

I like this gym … clean , lot of equipment . Force it looks awesome place to do my workout. And music is also good.

Great gym, no frills so cheaper but nice equipment, change rooms /showers, nice staff and even a nice studio room.

Very nice facility, can have limited occupancy, good showers, the area can be iffy after dark, females be cautious

Very unintimidating gym. Friendly, clean, functional, convenient. Staff are great at this location too.

Incredible gym! Small, but there's always plenty of space. A lot of equipment and the staff is amazing.

Great little gym, never crazy busy so you can actually take your time and use the equipment you want.

Not bad but the drinking water here has a horrible aftertaste and feels as if it’s unsafe to drink

Always a great experience at this gym. Friendly and helpful staff. I highly recommended.

Gym is good but the fees is bit high as conpre to others gym with the same facility

Small gym with all the basics, very clean and quiet which is why I like it.

Incredible facility I love this gym . Location is prime

Great gym it’s open 24 hours anytime any day

Lots of sauce...not cheap