It’s okay all around: small with nice equipment and layout, decently priced, clean in general, the owner is really hard working and is there most of the time keeping an eye on the business, which is awesome. Also, she gets a nice new piece of equipment a year as per the patrons' requests (e.g. rowing machine, punching bag). There is a nice little separate room to do your ab workout, stretch, skip rope or hit the punching bag. I actually give it 3.5 stars. What I think could be improved and why I don’t give it the full 5: - There is no flexibility to put on hold your membership, not even for a couple of weeks, for any reason whatsoever. I agree that it could be an exaggeration wanting to put it on hold for several months (unless you have a serious issue, I guess), but it would be convenient to be able to put it on hold for at least a couple of weeks, for any reason you chose. - The staff is not very friendly. I don’t mind it so much, since I really go there to workout, not to make friends, but I guess you’re bringing your business there and they could be nicer, more cordial (call it however you want) or just smile from time to time. - Normally the bathroom is clean, but by midday the shower gets ugly. It could definitely use a “refresh” around 1 p.m. - When I first subscribed I asked about any promotions if your husband, partner, friend or significant other also subscribed at the same time and they didn’t have any. The following two, I understand that are out the owner’s/management’s control, but they could still contribute /help to improve them: - One of my serious pet peeves is people not cleaning the equipment after using it. Let me clarify that it doesn’t happen all the time, but it happens, sometimes even when the owner and trainers are there. It seems that people don’t understand that it’s a (near) public space and germs, bacteria and spores (like ringworm) get around. I’m not sure if Health Canada has a regulation for gyms about this, but it should. I really wished the owner would put more spray bottles with disinfectant all around the gym (there are only 4 for the whole gym) with microfibers instead of paper that runs out sometimes. They can be put on the floor next to the equipment and the microfibers can be washed every other day. This could be even good for the environment. - In general you don’t have to wait to use the equipment, but from time to time there is an “equipment hogger” doing circuits or with his phone “just hanging out” sitting on the equipment (it seems that some people go there to be on social media instead of working out). Management could also help improve both of these situations by putting signs for the patrons asking them nicely to wipe out the equipment after using it and maybe with a funny comment about “not hogging” the equipment or something like “don’t text and work out”.

Where do I begin. I joined this gym location since the week it opened. As a new homeowner I was really excited to have access to a chain that is walking distance from my home. Everything was ok throughout the two years until time came when I needed their assistance to put a freeze on my account for one month due to medical reasons. Not only was I being nickel and dimed, but I was also given unrealistic reasons for as to why money was being withdrawn from my account. First I was told that because my membership switched to another location due to me logging in at a different location, then I was told that I also didn’t give them 30 days notice (how does one anticipate a medical condition 30 days prior??) You would think that a franchise has more control of their operations. It sickens me to think I gave them my business for 2+ years. The rudeness on the phone and the way everything was handled was very unprofessional. Even after I emailed and called to rectify the situation, There was no remorse or sympathy with regards to my condition. Upon reading some of the comments on here, I’m realizing that this place is not very friendly to minorities. Such a shame, what a disappointment

Anytime Fitness Orleans is the best location- the staff is extremely friendly, social, positive, and very helpful. If ever my husband or myself have had questions there was always an answer provided. This gym is also very tidy, and always in order, I also enjoy coming to this gym as before it would sometimes feel like a chore at previous gyms. Anna, Gee, Kyle, and Ashley have been there from the start of my journey here and have been a walking testimony of how important it is to be physically active. After having signed up here I can never see myself moving to any other gym- Ashley is a one of a kind BOSS owner and is a phenomenal person to simply be around. 10/10 would recommend. What are you waiting for? Anytime fitness Orleans is waiting for you ANYTIME now :)

Great place to workout. Amazing, bright and clean facility. Satisfied services and positive approach by trainers. They have super friendly staff and very accommodating to any needs. My personal Trainer Kyle really takes the time to get to know your fitness goals and he is an absolute a great and fun trainer. I never dreamed I would see great results in such a short amount of time. Plus another amazing personal coach , Gee. He is friendly and very helpful guy at the gym. They're both highly recommended.

Assume its the owner. blonde lady who laughs at teenagers trying to workout. Dont go here. Goodlife and fit4less actually has staff that will atleast pretend to want you there. Edit: *response Not false, she laughed at me. Dont go assuming, its not a good look Edit part 2: *another response* Owner deleted their comment on my review. Have a good day fit for less jr Edit part 3: Thank you for including your comment again! Would still appreciate an apology for being an unprofessionally run business

This is an amazing gym where everyone is very friendly and always there to help. I’ve been to anytime fitness Orleans since March 2023 and I love the fact that they’re open 24/7 even on holidays where all other gyms are closed. This gym is always really clean. I really recommend this gym to everyone and anyone! Plus, there’s always great music and free wifi. Come and see Anna ! Super nice and funny, she’ll put a smile on your face for sure!

I been to half a dozen fitness locations before, by far this has the worst staff. Specially the manager ! I pay the highest membership and was treated like an intruder. I scanned the fob and had a bag with my shoes. And the manager wouldn’t let me in because i “plainly” answered his staff and “he didn’t like that” which is none of his business because I said nothing wrong. joke of a manager. Anytime fitness needs higher standards.

Visiting from California where I hit up my local Anytime there, was happy to see this location nearby where I'm staying. Pretty good variety of weights, machines, and cardio. Gym itself is small, but clean, and well organized. Gets full quickly, found peak hours to be around 6pm - 7pm. Staff are very nice, and the patrons are courteous and conscience about helping keep the gym clean and organized, while giving space to others.

Anytime Orleans really feels like a home. Their trainers Kyle and Gee are so supportive and motivating. The staff is always happy to help and answer any questions. The gym is always clean and members are respectful. Whether you’re just starting out or know your way around, this is the gym for you. The personal trainers are easy to pivot if you’re having a bad day. They truly u set stand their clients

By far one of the best places to train. Had memberships at different gyms throughout the city. Nothing compares to the friendliness of the staff Kyle, Geoff, Anna and Ashley. Helpful when you need anything, knowledgeable with training and different exercises and stretches. Cleanliness of the gym is top notch. Other gym goers are also friendly. Great place to be. Never too busy!

Never too busy, no gossip, everyone is focused on training, clean, great lay out, great staff, what else do you need! After starting with Anytime Fitness a year ago I've become friends with the owner Ashley Mathieu. Having an owner/operator that committed to business, health & lifestyle it's hard to lose. Highly recommended to anyone looking for a no nonsense place to train.

Horrible service and gym in general. The owner is as bad they come. Tried to sign up and get an explanation over the phone instead I was met with a rude attitude trying to get me off the phone because I’m asking too much. Get help close your gym and let someone else capable to run it because you will never sustain this business mark my words.

Gee is an outstanding trainer! His infectious optimism make exercise fun. He works hard to tailor his program to the client’s level, assists in setting realizable goals and when met makes getting to the next level achievable. I 100% recommend doing some personal training sessions with Gee if you want to get stronger or feel better!

Beautiful location with all new, well maintained equipment. Ashley and her crew are incredible, knowledgeable, and focused on the person. There's a great atmosphere and a great variety of equipment and workout spaces (machines, cardio, weights, and studio). Bathrooms and showers are clean and comfortable.

Staff member wanted me to workout in my socks because i had outdoor shoes on (clean shoes which I only used from the car to the gym). I apologized and said i would bring indoor shoes next time. He still did not let me workout unless I was in socks. I won’t be going to this location anymore.

I’ve been at bigger gyms and I have to say I much prefer this very quiet environment. I’ve been going here for over a month with an average of 4 times a week and I’ve been very pleased with how clean, quiet and how relaxing it has been. I’ve been really happy with management also.

Worst gym owner in the city. Boycott this business, she does not deserve to have one the way she treats people, especially minorities. The main staff that I see everyday thinks he and his friends own the gym and COVID is not real!!! Rules apply to us but not them.

Absolutely awesome gym, fantastic staff GEE, DJ Are incredible and go out of there way to help you. Gym is always clean and staff are always friendly. Thankyou from the bottom of my heart for your patience and understanding...✌️✌️ …

Feels like a home super friendly staff and amazing equipment. Honestly anything you could ask for in a gym. Amazing environment to work out in. I would highly recommend this gym to anyone that’s looking for somewhere to workout

Great atmosphere and staff. When you take the time to get to know everyone, the gym starts to feel more than just a place to work out. Equipment and washrooms are clean. Good selection of machines and free weights as well.

The owner is by far the worst gym owner in the city. No respect for anyone or anything and the staff she has working are just as bad. Also, she has a young man working who allows his friends to roam around without masks.

Tiny gym but it's very affordable so you get what you pay for. They have free weights, machines, a few treadmills and bike machines. Showers are fairly well cleaned and overall atmosphere is pretty good.

The bases of all machines have a layer of dust on them that looks like it's been there for months, so it's pretty unlikely that they are doing daily sterilizing or other COVID protocols.

Very small but has everything you need for a good workout. The staff is super nice and they will even give you tips for your exercise or if you need a piece of equipment they will help.

One of the larger locations which is a bonus, friendly staff and tidy facility. Also a fan of how the fountain isn’t taped off since I forget my bottle some days. One of my favourites.

Pretty clean gym, always open and not much waiting around for weights. Overall good experience. Key fob deposit is NON-REFUNDABLE when membership ends***

Just joined and like the 24 hour access. Decent selection of equipment to get a thorough workout on the body. Not crowded on the morning side so far.

Bad customer service .guy seemed to really hate his job and annoyed. Don't see that location being in busines long. High price for such a little gym.

Love this gym! Rarely have to wait for a machine, lots of help if needed. Not intimidating at all. Excellent personal training too!

Shoutout to the Orleans team for keeping a well kept and organized facility to train at day in and out.

Easily the best gym in town with the best owner and staff who actually care about their patrons health.

Great place to take all the stress away. Never busy and a good crowd. Management is great.

Anna and DJ are doing an amazing job! Love the positive vibes that they always bring.

Great facility. Very welcoming staff. Nice layout for a variety of training programs.

Great owner, great trainer, good environment, always clean, new machines. Love it.

Friendly staff and well maintained gym. Been coming here for over 6 months now!

Great little gym that is well kept up with friendly staff. No complaints.

Great gym! clean and well maintained. Very Friendly and awesome staff.

Clean, organized and well laid out. Probably the best AF I've been to.

Amazing gym and friendly staff! Great to pop in any time of the day!

Good gym, Kyle provides excellent customer service.

Love this Gym! Dj, Anna, and Andre are awesome!

Not to busy. Nice to have a peaceful workout.

Kind of small, but has everything you need.

Great gym, great vibe, great staff.

Very quiet gym with great staff!

Very terrible management

Very nice and clean gym