Aquatic City Aquariums is a Aquarium shop located at 8970 103rd St Suite 7, Jacksonville, FL 32210. It has received 254 reviews with an average rating of 4.7 stars.
Monday | 11AM-5PM |
---|---|
Tuesday | 11AM-5PM |
Wednesday | 11AM-7PM |
Thursday | 11AM-7PM |
Friday | Closed |
Saturday | 11AM-7PM |
Sunday | 11AM-7PM |
The address of Aquatic City Aquariums: 8970 103rd St Suite 7, Jacksonville, FL 32210
Aquatic City Aquariums has 4.7 stars from 254 reviews
Aquarium shop
"BEWARE: OWNERSHIP HAS"
"Drove almost an hour to the store to buy some pipefish, gorgonians and sponges"
"Went to check out this location and it's not EVEN OPEN!! Why list it on Google when not accepting business!! Good job GENIUS! After waiting for store to finally open"
"Waited a long while to go here , was worth the wait"
"Love this place and Mike is friendly, helpful and you can tell he cares about the fish"
BEWARE: OWNERSHIP HAS. CHANGED! Sad that I’m even writing this review. We live out in the Baker County area and were pleasantly surprised when this store originally opened. Closer to home for us to service our salt water tank. We’ve had several good experiences here. Always go for our water changes, etc. However, within the last year there’s been a change in ownership and we have been very disappointed since the change. Recently we bought 2 damsels. One was very aggressive and we returned him and bought 3 more damsels (different than the previous ones purchased). No credit for the one we returned but that was no problem. Within 30 mins of releasing them into the tank, 1 started dying. Another hid behind a rock and wouldn’t come out or eat. It was dead the next morning. All of these issues are understandable. We went back to the store so see if there was any policy pertaining to these issues. The young lady we encountered was very kind and stated they don’t usually give any kind of credit but luckily the owner was there so she would have him speak with us. We watched as she made him aware. He continued with his task at hand and never addressed us or even made eye contact. He continued to move about the store while we window shopped. Finally, we left without any assistance. If the end result was that no credit would be given, that would’ve been totally fine! We likely still would’ve purchased more fish (or plants bc I love them lol). But the total lack of an acknowledgment was such poor business. Unfortunately, we won’t be returning. I guess we’ll take our business back to Bio Reef and Coral Logic.
Drove almost an hour to the store to buy some pipefish, gorgonians and sponges. Was planning to spend quite a large amount of money but I was rushed out by the rudest employee I have ever encountered. The store closes at 5 and We we’re there at 4:30. I Was looking at the fish in the store, waiting to be helped and the man came up to me and rudely asked “are you wanting to buy something” and I replied with I’m still looking. The man then turns and looks at me and says “well u better hurry because I’m trying to close.” I was very taken aback with how rude this was but I walked over to the pipefish tank and asked him to get one for me. He then replied very annoyed with “I’m not looking for a freaking pipe fish, we are closing. I’m not going to spend my time looking for a fish that could take hours.” I was so appalled that I started tearing up. I have never had an employee at a store speak to me that way. I then asked him to bag me a sponge up, I was going to just walk out and take my business elsewhere but I remember I just drove an hour to come to this store. I paid for my 10$ sponge and as I was checking out one of the other employees offered to get me a pipefish and the rude man (I think he was the manager) told him not that he’s not going to do that, that it’s 5:30 and they are way past closed. I left in tears. This is the worst customer service I have ever experienced. When I left the time was 4:59. I will not be returning, and would not recommend this place to anyone, simply because of the way that man feels it’s okay to treat his customers.
Went to check out this location and it's not EVEN OPEN!! Why list it on Google when not accepting business!! Good job GENIUS! After waiting for store to finally open. Reeflections is a good place to check out. So far the owner had the plants I have been searching everywhere for. I am saddened by the open business hours. I usually don't have time during the week to get to the store before closing.. I would love to see later store hours for week days. Most people are getting off work at 5.. maybe a later morning open time to benefit a later close time during the week. Weekend hours are great; but when I want to buy something I don't want to have to wait til the weekend to see if this store has what I am looking for.. In most cases I end up going to another store across town to get what I want or need at the moment.
Waited a long while to go here , was worth the wait. The selection isn’t the biggest ever but it makes up 100% by having a variety that I’ve never seen before or heard of , and the sizes they have for the price are great! Coral selection is nice and is the best prices I’ve seen before. Other LFS charging double what this place does. The younger girl that works there super helpful and nice. Didn’t mind stopping her work to answer any questions. Definitely going back to get the stuff I picked out today. But I must say beware you can go broke coming here cause you’ll want to buy everything! Especially that BIG EYED goldfish (red) piranha they got. That fish looked like the goldfish UFC ocean champion!!!!
Love this place and Mike is friendly, helpful and you can tell he cares about the fish. Locations is easy to find, facility and tanks are clean and parking is plenty. We have purchased 3 blood parrots, catfish, and three yellow cichlids and all are thriving so well. I feel like Mike truly cares about making sure whether you're a die hard hobbyist or a newbie his advise and experience is worth the investment. All the fish are healthy looking and he has salt and freshwater, some tanks, decor, plenty of supplies and corals and plants. It is our new favorite fish and supply store. I took my grandson there and it was like he was going to a large aquarium tour. LOL!
This place is awesome! The best selection beautiful corals, numerous and hard to find saltwater and freshwater fish around. Very competitive prices. Various size fish tanks from nano tanks to showpiece aquariums. All the supplies you need to set up and maintain your tank. They’ll help you put together a complete set-up to get you started. Best selection around of freshwater plants. Great prices. Owner can sometimes special order for you. Friendly, very knowledgeable staff. They’ll steer you in the right direction. Follow them on Facebook for unadvertised sales and amazing deals. Excellent customer service. Will return and highly recommend!
This is a long overdue review. I have been doing business with Mike for a year now and it's been an amazing experience. Not only does the store have a great selection at fair prices, his team is friendly and knowledgeable. Mike also does monthly services calls on my (and my wife's) tanks for water changes and I've loved the hobby more ever since. No more messing around with water changes and my fish and corals are looking great. I would highly recommend this store for everything you could possibly need in the hobby.
Just went in for the first time couple weeks ago and oh wow. I've been purchasing fish and accessories my entire life in all different places, but this awesome little store blew the rest out of the water! Every single tank was extremely clean and very well maintained. They have freshwater and saltwater creatures alike, and they are all so healthy and lively. Their selection of healthy aquatic plants is amazing. Great customer service and I will be going back from now on. A hidden gem on 103rd Street!
I went there looking for some freshwater fish the The owner told me the fish that I was looking at was a breeding pair come to find out they’re two males now I want to bring them back he’s telling me he can give me half-price store credit for the fish that I bought now I can see if I got them just because I wanted them then yes Half price would be righ t but he sold me fish I bought under -false pretense now I can only get stole credit
The manager was rude, had a cocky/egotistical attitude and poor customer service. I don't recommend shopping here, I went in for the first time to admire the place and look around to see what I'd like to buy and this guy was just the rudest person I ever talked to. Insulted my intelligence, made dumb jokes, it's like how people talk to you on reddit. I'll never shop there, don't see this business lasting anyways.
Very nice store. Great selection of fish, plants and some corals. Also, their dry goods selection is great. Everything you could need to start your aquarium hobby or if you've been in the hobby for awhile. The staff is great and knowledgeable. Picked up a great pair of Black Ice clownfish today. Clownfish are another fish they have a wide selection of morphs available.
The owner Mike is very knowledgeable about tank selection and setup, fresh & saltwater fish, diseases/ how to treat, etc. I just began my freshwater journey several months ago, and he was able to travel to my home and teach me important things to know to keep my fish happy, thriving, and healthy. Up next … saltwater tank . Thanks for your help!
So my husband and I were over at Aquatic City on 103rd and had the best experience. The customer service was top notch, the fish were beautiful and the owner was extremely knowledgeable and helpful. We came out with a 36 gallon bow front and will definitely get it serviced from them as well. Looking forward to a long fishship lol
The shop is extremely clean, the tanks are clear and the fish look healthy. The owner was extremely knowledgeable and helpful, gave great advice on tank care and maintenance. He helped me purchase exactly what I needed without overselling or overcharging. This is definitely my new go to Reef store for all of my saltwater needs.
This place is awesome. Excellently maintained tanks and super knowledgeable staff. The have the healthiest bettas I’ve ever seen for purchase. Wide selection of both fresh and salt water livestock. Great plant and coral variety, too. Their location is a bit of a drive for me but completely worth it. I will definitely be back!
Been wanting to make it out here for a while and was not disappointed. Not only did I see some pretty cool things but the prices were not inflated as well! Store was clean and takes were taken care of. I don’t remember the girls name but she was super helpful. Still debating on going back for the ribbon eel and shark…
Completely rude and not helpful at all, me and my girlfriend in the store for 20 minutes no one ask ask if we needed help, tried to ask a question and was short answered with no explanation and the fact that the employees would rather clean than help us shows the type people we will not be spending our money with!
Incredible selection of fresh and saltwater fish and corals. Tons of fresh water live plants, fish tanks, accessories for reptiles, freshwater systems, saltwater systems, etc. The owner is super friendly and knowledgeable, and has very fair pricing. We are excited to have a new store in town to do business with!
Impressive floor displays... They have the cleanest and best variety of salt water anywhere.,. Seriously it's pin clean in the variety is impressive of the amount of fish and other things they have in that location.,.. if you love fish you got to check them out at least
We discovered this AMAZING fish store on the west side and are so excited because it is clean, well stocked, pretty, and inspiring. But best of all is that the staff is SO knowledgeable, friendly and encouraging. I highly recommend them for all of your needs!!
Great experience. The gentlemen running the store were very knowledgeable and answered any questions no matter how silly they might have been. I would recommend anyone in the Jacksonville area to check them out. I will be back!! Prices are very reasonable.
Mike and the Team are amazing!! This fish store is so competitive and fully stocked. The have so many options in terms of fish, plants food, macro algae, freshwater and saltwater stock. I've been there a few times and i got to admit is Worth the wait!!
I wasnt impressed with the staff and the products being offered here. I was doing research on what to get for my new saltwater tank and I felt pushed to buy certain products. Decent selection of fish l, staff just wasn't as friendly as I would like.
They got a great selection of fresh and salt water fish. Tons of reef dwellers too. Plenty of equipment to support the hobby also. They always take the time to answer my questions and I feel they have helped steer me straight when my fish got sick.
BEAUTIFUL store! They had many products that I had looked for in the past at big box pet stores but couldn't find. I was elated to find these products there! They have an awesome selection of fresh and saltwater fish. This is my new go-to store!
I have been to every aquarium shop around and this one is by far my favorite. Prices are good and they are always stocked with healthy fish and live plants. The lady that works there is super helpful and always really nice …
Great store, and selection!! AWESOME customer service. John helped us while there, he was AMAZING!!! Not only is he a ball of information, he is exceptionally kind, and patient. Will be a repeat customer. Stay awesome John!!
Favorite fish store in town ! Amazing, selection, pricing, knowledgeable staff & great customer service. While we may sometimes pick the closest fish store for our water needs, we mostly only buy our fishes from here !
Clean store and great customer service. Awesome selection and very reasonable prices. Everything I have purchased has been healthy and lively as can be. Fish and corals. You should definitely check them out. …
The man who ones this place is amazing! I have never been to a fish store like this! MANY MANY MANY MANY selections to coose from. Great prices and the help here is GREAT! Come see this store! You wont regret the trip!
First time to Reeflections and was not disappointed. Great selection, super clean space, and the prices were very competitive. Grabbed an amazing Peacock Mantis from them, super colorful. Will definitely be back!
Best place too get fish from very friendly staff and helpful. Best quality fish in my opinion for saltwater fish and fresh water fish as well. I would highly recommend this place to all that have a fish hobby.
Very nice place, they have a great variety of fish and the owner is very knowledgeable about all the different aspects that involve setting up a nice aquarium. Strongly recommend this business!!
Very nice store. Beautiful tanks, beautiful corals, lots of selection of plants, and an awesome selection of fish both salt and freshwater. Best place I've been to in Jax !!!
It's a smaller shop, however size aside the options are plenty. Good customer service, clean shop, good coral and plenty of options for those that have fresh or salt water.
I love this store, I stop in when I can today i just picked up some corals for the Christmas sale. Really appreciate the way they make you feel wanted when in the store.
I have been to many fish stores in and around the area and this store has the most variety of freshwater fish. It also had everything you needed for your fish tank.
My girlfriend has a salt water tank so I go here with her to get water& products... little store has a very good selection is clean and excellent customer service
awesome place for real. you feel like you are in the Caribbean. employees are great help as well. they do not push you to buy anything, you must see for yourself.
This is the hidden gem of the Jacksonville area. The aquariums and livestock impeccable and prices are half of what you will pay elsewhere! Highly recommended.
Best prices in town without a doubt... Decent selection. Just wish they were more knowledgeable about what corals and fish they have and how to care for them
Surprised as I walked in the door. Clean, variety, colorful and knowledgable Freshwater and saltwater Freshwater plants actually look like they are thriving.
Relatively new shop. Displayed very nicely and reasonably priced. The owner/operator was personable and knowledgeable. Worth the visit. I'd recommend!
Reflections Aquarium is amazing!!!! Their salt water fish are the healthiest in Jacksonville. Corals are on point. And the staff is super friendly.
There is no other store like this in Jacksonville. Wide range of both salt and fresh water fish. If you are an aquarium owner you should stop by.
Awesome place to get all you Aquatic needs! Super friendly staff and very knowledgeable!! Lots and Lots of wicked fish!! Love it. Deserves 10 ⭐️
First time there, very nice and clean store. Well stocked with anything you need. This will be me go to aquarium store from now on. Thank you.
Good selection and best prices in town. Employees have been very patient with all my questions. Owner is very honest which is appreciated.
Super nice staff and helpful. Nice tanks and live stock. Bought rock and love it will upgrade review once I buy livestock with how they do
Perfect for saltwater and fresh water aquarium hobbyists. They have rare and exotic fish you can't find anywhere else. Great prices too.
I would give it a half a star if I could. I got extremely bad customer service and I wasn’t really down with the killing my pet jokes.
Extremely helpful. Gave great advice for someone new to the hobby. Great prices on fish and plants. Very knowledgeable and helpful
Its not open do to city problema but it looks owesome cant wait to they open so i dont hqve to drive 30 minutues just to get water
knowledgeable staff answered questions over the phone! Greatful for the help when trouble shooting the fish filter for fish tank.
Mike is the best! Very helpful and knows his stuff. It shows in all the fine work and detail he has done in that store.
Never knew it was there, but will be a regular customer. If you're into aquariums you have to check out this place.
Very helpful and knowledgeable it was fun shopping here if you haven't been here you don't know what you're missing
Very nice shop. The owner is very helpful and a nice variety of items to choose from. Best shop on the Westside.
Large selection of fish of various types and sizes. A decent amount of coral frags to choose from. Good advice.
Great selection of fresh and salt. My hammer coral made it through 35 hours of travel and is healthy as can be.
Lovely shop. Great water plants too. Cute turtles also. Start your aquarium today! Don't forget the fish!
They have a great store inside and out but they are very pricey. It's really unaffordable to shop there.
I've been to the alot and always good. I have a question tho how much does a pea puffer cost in store
This is an awesome pet fish store. He is very knowledgeable and extremely personable. Great choices.
Nice new store,mixed selection of salt & fresh only thing id like to see is a $10-$20 frag section
Clean and organized facility. Helpful staff, with a large selection of fresh and salt water fish.
Freshwater and saltwater fish hobbyists must stop by and visit Reeflections Aquarium. Five stars!
Place is really cool and the fish varieties are amazing, atmosphere is also really good looking
Mike was very helpful and knowledgeable.Very clean store . Will do business with them again .
The staff was very knowledgeable, courteous and helpful. The fish and sea life are beautiful
Very neat and the workers are nice and willing to help there prices are also very resonable
They are pretty good but watch what Mike tells you, sometimes it's just opinions not fact
A pretty good selection fish. A very knowledgeable Goop of sales reps. And Decent prices.
more supplies than most shops and a good selection of tanks. Salt and fresh water fish
They have the best selection of salt water fish of any aquarium store in Jacksonville
Amazing knowledge. Has the most verity of fish you could ever want. I love this place
Professional advice. They know thier stuff. Great expertise for any aquarium hobbiest
The staff is always knowledgeable and helpful And the fish always look really healthy
Every time I go it’s a enjoyable visit. The team is very friendly and knowledgeable.
Overall very beautiful and clean inside and out but they're a little pricey. Thanks.
Favorite place to go for years. Lots of variety. Staff super helpful and friendly.
Great fish store, we drove up from Gainesville to check it out. Extremely helpful
Great spot for westside aquatic hobbyist. Very clean store and helpful people.
Awesome store real helpful. About time westside got another saltwater store A+
Great prices on coral and fish. The staff is very helpful and knowledgeable.
Awsome people very helpful ... love this place best fish store in jax by far
Nice selection of saltwater fish and corals. The store is reasonably priced.
Has a good selection of saltwater fish, coral reef and freshwater fish!!!!!
Great selection of salt and fresh water aquarium fish. Very knowledgeable.
Great selection of salt and fresh water fish. Nice selection of driftwood
Love this place, nice and clean and the owner is very nice and educated.
New owner Mike is Super Knowledgeable, very professional , and helpful.
Very clean large variety of fish both salt and fresh water. Recommended
Absolutely a must see!! Well Organized!! Well Managed!! ONE STOP SHOP!!
Cool and interesting fish. Great plants. Staff is friendly and helpful
Great LFS in Jax. Employees know their products and give great advice
Very well stocked with healthy fish. Prices better than chain stores.
Great LFS, they always a nice selection of fish, inverts and corals.
Biggest selection I've seen in Jacksonville for saltwater aquariums.