Well this was interesting. We were at a different Ashley location looking at a table. It was unfortunately discontinued, but the Salt Lake location had one in stock that was a floor model. We called the store, got the quote for just the table and the assurance it was there and would be 30% off. After driving over 30 minutes to get there, no one was at the door to greet or guide us. We walked through the store and found someone who directed us to the salesperson we spoke to. The salesperson we spoke to then guided us across the store to the table in the wrong color, even though we spoke to two people on the phone confirming the item and color, one of those individuals was her. After she located the correct color, she speed walked us to what seemed to be the storage area of the store. There was definitely no browsing along the way. When we got there the price was over triple what they quoted us on the phone and we were told we have to take the chairs too. We explained we just drove over 30 minutes because two people on the phone confirmed we could get this exact table for 30% off without the chairs. Again, one of those days individuals was her. She told us we were spoiled and that when she lived in Florida she drove an hour. She didn’t even bother to consider what we have going on in our lives and why driving around over the next few days would be difficult for us. She then said she had to confirm with her manager that we could get just the table. So we walked all the way back around to the other side of the store again and the manager, who also was not helpful or very happy said we could have just the table for 20% off. By this time we were a little fed up and agreed and said we will take it today. Then we found out that no one was there to help us load it into our car and we were told we have to move it from storage to our car by ourselves and load it into our car ourselves. I feel like this is a liability waiting to happen, especially since I said we are coming right now to get it on the phone and no one said we would have to load it ourselves. And again, one of those individuals we spoke to and said we are coming right now to pick it up was her. This was now getting ridiculous. Finally, we asked if there was another entrance we could use, she said no even though there were three entrances, one that led straight out to our car in the parking lot. We asked if we could use the side door that was clearly right in front of us marked “Exit”. She said she would get the key and we pulled our car around. Then she watched as my husband and I loaded the table by ourselves into our car and she locked the door behind us without saying goodbye or thanking us. Horrible service. This will be our one and only shopping experience with Ashley Furniture. I like the table and quality, but I truly believe the salesperson matters and so does the manager on duty as the one tonight was not helpful at all. Unfortunately, this is a true buyer beware.

I thought I was having a great experience purchasing 2 recliners for my mother. The sales person and manager were both very nice and helpful, the problem came in with the delivery. Because Ashley's does not pick up and remove old frold furniture I had to schedule my delivery for a week out so I could have my mother's sectional removed. When the delivery showed up And they started unpacking the boxes in my front yard I noticed that the recliners we're not the ones I purchased. They packed it back up and left leaving trash in my yard and in the street. I called customer service to ask about getting the correct furniture sent to me and was told that it would take up to 72 hours before somebody got back to me to figure out what was going on And they sent me an email requesting me to send them a 360ﾟ photo of the recliners that I purchased, meaning I would have to drive all the way back downtown and go into the store to take a picture In the show room. Today is Thursday so chances of them getting back to me by tomorrow is slim, so I would have to wait until roughly Tuesday of next week to get any information As to how this will get rectified and a new delivery date scheduled. In the meantime that leaves my mother with nothing to sit on. Really disappointed and In a bind now. $3200 order canceled.

Avoid at all costs! You're better off getting used furniture from a thrift store or online than trying to deal with this place. The saleswoman hovered, and was pushy and rude. She swore that the furniture we were getting was all in-stock and encouraged us to buy for this reason, but when the delivery day came we found out that some items were out of stock. They CONTINUED to push our delivery dates back and we weren't able to move into our apartment because of it. There was no level of communication or customer service, and multiple times we were told that an error on their part was the reason for the delay, yet no steps were taken to correct their errors or rectify the situation. This all might be bearable if the furniture was good quality or worth the hassle, but our couch, which we bought new and have used for about a month and a half, has a huge rip on the cushion where the seam just fell apart. We seriously sat on it a handful of times before we noticed the stitching coming apart. So disappointing. I have had couches hold up for YEARS better than this couch held up for a week. Not to mention, a lot of our stuff was missing pieces or came damaged, but at that point we accepted it because there had already been so much delay.

I was told by my sales guy that I would get free delivery, then was charged $100. My purchase was on sale $350 off, but I was charged full price. When I brought the difference to his attention, I was told I would get my money back in 3-5 days. After a week and no return, I called again, and he blamed the accounting department. I then called them directly, only to find out that he barley submitted the request that day, AFTER I had called him again and he blamed them. In all, it took over 2 weeks to get my money back. This was also the 2nd mattress I have purchased from him. Next, I was told that due to the issues, I could get some store credit in the form of a gift card. When I agreed to that, I was next told that he asked and now found out that they no longer do that. In all, I felt, rather, WAS, VERY lied to and taken advantage of by my sales person. EVEN AFTER I kept his card from over a year ago and came back to him for a second purchase ( a $3000 mattress...) I still need a few more items, but will go somewhere else in the future.

If I could give this place 0 stars, I would. My wife and I went 3 weeks ago to place an order for a bed frame and chest drawer. We were told that all items were available and would be delivered on 10/31. Turns out the chest was a backorder item and when Ashley delivered the bed frame, the footboard didn't match the rails or headboard, the lamps didn't match the headboard and as a remedy, the technician wanted to drill holes into the headboard. 3 weeks have passed, and Ashley mailed 2 lamps for the bed. One of them is the right one, but the other doesn't match. So 3 weeks after purchase, we still do not have our order fulfilled. This is a mickey mouse organization that is good at taking your money and not delivering your orders that you paid in full for. My advice is to stay away from Ashley and take your business elsewhere. To Ashley: Do not leave me your automated "we're sorry but contact us" line. I've been on the phone with you clowns for 3 weeks, and nothing has been resolved.

Walked in and was greeted by Richard.M really nice and helpful, highly recommend him. We bougth some floor clearance items. At check out, Foster the store Manager was not rude but very unreasonable asking us to come back the next day because he had no one to load us. He went on to say if I wanted to take it I could cary it out myself and refused to open the side door In the cleerance section due to having no keys on hand. Total A hole. Guess what, Richard found the keys and helped me load it up himself. Awsome guy to go out of his way to do this. The items were small and Foster's customer service will make me not want to shop there again. I understand if it was a huge sectional or complete heavy bedroom set, No problem. These were a small chair and a bed in one med size box that Richard brought over in a dolley. I carried the chair out myself. Thank you Richard and Foster shame on you for lying about not having keys and bad customer service.

Ashley has resolved this issue the best they could. I am still upset it took them this long and all the effort that had to be taken just to write the wrong. 1-2stars We paid full price for new couch and after we picked it up and unboxed it we found that it was damaged and missing parts. I’ve spent hours over the phone and sent numerous emails regarding this problem. There has been no resolution or compensation. Their costumer service has been very unhelpful and has wasted a lot of my time. I do not recommend buying anything from this company considering how apathetic they have been with my case. Makes me really concerned how they treat the rest of their costumers with bigger problems. Just imagine you buy something, receive it broken/damaged and then listen to costumer service tell you there is nothing they can do about it. Chances are this is their standard operating procedures and I wouldn’t want anyone else to have to go through that.

I'm appalled at how they are still open. My husband and I bought our furniture set in September and only just received the last of our order 3 weeks ago. We had been waiting on the accessory set. When it finally came, it was loosely packed in a copy box with Ashley flyers tossed in. We were absolutely shocked, not only with the packing but with the fact that it was not what we ordered. I called multiple times, both the 800 # and the store. I also contacted the chat option (bot) and emailed. Not one person reached out. I finally had to drive to the store with the box. The manager really didnt have an explanation and confirmed that is how they pack boxes with no original packaging. I demanded a refund. This company does have decent furniture but nothing else. Their customer service is garbage and their website is difficult. There are much better places to get your furniture.

Walked in to a ghost town!! All the employees were in the breakroom hosting a baby shower for an employee. My husband and I walked the entire store alone. Three women asked if someone was helping us. But no one stayed around long enough to answer any questions we did have. I cannot and will not buy from a sale person thst is NOT helpful knowing they are earning commission on the"sale". One girl approached us three times but she was so rude, abrupt, very short with her responses, she made rude faces at me when I was trying to give her my phone number, had to repeat it three times, and so pushy. She was only interested in us paying her commission check and NOT interested in helping us find furniture that made us happy and fit our needs!!! We DID decide on a couch and was gonna buy that day but NOT from her so we left! Store is located on 300W.

ONLINE EXPERIENCE.. I ordered items on cyber Monday expecting to get them by Dec 2nd, as per their website indicated during purchase, called Dec 1st to verify delivery and was told my items would be at my house Dec 2nd. Well, Dec 2nd rolls around and guess what? No items. However, not a big I needed those items that day so I went to a local shop and picked up what I needed. Since then I have called Ashley Furniture 4-5 times and requested a cancelation online 2 twice since Dec 2nd and I am still being charged for items I no longer need. I was promised my order would be cancelled within 48 hours that was Dec 8th. I have called three times today (Dec 12th) and each time either I am disconnected or the customer rep has hung up on me. This has been the worst experience.

First time buying and honestly one of the most frustrating and worst furniture purchase experiences I’ve had!! I bought a bed frame there and it did not come with instructions so I had to call and hold for about an hour to get them emailed to me. The parts are not labeled either; nor are the bolts and smaller pieces so it made it really difficult to know what went where. On top of that the instructions I was sent had a step that was completely different than what I had and was missing bolts. I ended up figuring it out thanks to a rep telling me to kind of just wing it after contacting them three times for help but I will save myself the headache next time and go somewhere else.

I had a great experience shopping here! I was on the hunt for the matching headboard to my bedroom set I purchased from Ashley furniture years ago. I have only ever had the nightstand and dresser, as I received these two pieces as a Christmas gift from my parents. While browsing at this location I found the exact Queen headboard I needed on the floor and Sarah helped to locate all the pieces to it. It was brand new with no damage, and truly a miracle find! I was also able to purchase the Maggie sofa for nearly half price from the clearance section. Such great finds here and a great experience working with Sarah to purchase these items!

Poor communication, horrible 3rd party delivery courier, lack of communication, makes appointments then shows up 2 days early when I'm unavailable. Will be emailing corporate. Delivery fee waived but have been dealing with this for over a month. Only saving grace was Chaney at the physical store in SLC. He had such a warm, welcoming smile & expressed empathy about all the hoops they made me jump through to finally have a functional bed. Nobody at the toll-free number or "Ashley Technical Support" has ever followed up other than asking me why I filled out a survey the way I did. It is too long of a story to type up here.

We are buying a new house and I wanted to get some new furniture to match. When I got to Ashley everyone was so friendly that it lowered my stress levels instantly. I worked with Sarah to look at couches and after explaining to her what I was looking for, she showed me a few options that matched my description. Her friendly expertise was so refreshing while she actually listened to me and knew exactly what they had to offer. It was so easy working with her and I found a living room set that I absolutely love! I'm waiting until we finish the move, but I'm definitely going back to get a new dining set!

Had a wonderful and dedicate experience with Michael M.! I went in to purchase a couch I had seen online, but ended up getting an excellent deal with both the couch and another piece of furniture I needed. Upon delivery, the folks couldn't get the couch into my home, so I immediately called Michael and he promised me a happy resolution. Boy was he right! I was able to find a couch that will fit beautifully into my home at a great price (thanks to both Michael and Kim)! I am so grateful for this experience. If you need furniture and good conversation, make sure you ask for Michael! :)

I needed to purchase a mattress for my son who was moving into new apartment and starting school in 2 Days. Found what we needed on your website. Called SLC location, spoke with Katherine, she was friendly, knowledgeable, and very easy to work with. Arrived 4 days later, was in and out of the store in 4 minutes, went to warehouse, everyone there was super friendly. Was in and out with new mattress in the back of my truck in the blink of an eye! So very grateful to everyone in your business for making this so easy for us! I will be sure to come back for all my furniture needs.

Horrible horrible store. Horrible customer service!!! The quality of the products are compared to a cardboard box. Ordered a bed room set and the head board was broken had to refuse on site. The dresser was broken in 4 places but since we took it into our home for 3 minutes they wouldn't take it back. Had a technician try and repair it and they made it worse!!! Never ever will I step foot in any location. My hard earn money wasted on a company that sells subpar furniture that falls apart. Would not recommend this highway robbery store. Don't waste your time or money.

My husband and I were recently looking to purchase front room furniture. We stopped at Ashley first. This turned out to be the best decision we made that day. We were pleasantly greeted when we walked in the store and did not feel pressured. We were able look freely and take our time. The experience was very relaxing. Rick and Sarah were very helpful when needed them. The store was very well-lit, so you could see what you were purchasing. It was a great experience. We ended up buying our furniture from there. My husband and I both HIGHLY recommend Ashley.

I was looking for outdoor furniture for a new covered patio for my home. I worked with Sarah and she made some great recommendations and I was mostly decided on a full set but wanted to do some additional measurements to decide on how many pieces. Sarah sent me a message the next day about a new set that had come in that morning that better fit my style and was even less expensive. A win win! Thank you Sarah for all the recommendations. My first patio party was a success! And the warehouse folks were great as well!

Michael McDonald is a very special sales agent!!!!! We appreciated all his work in researching our request over the phone. He went over and beyond anything we could imagine with making us happy. When we went into the store to check out the recliners they were just what we wanted!! Bought 2. Thank you so much for your professionalism, listening to what we wanted and getting us the best price and delivery. He also is a very personable and kind man!! Thanks to his manager that helped us be able to secure the prices.

Worst shopping experience ever! Please be careful about their products! When they are at display, you smell nothing, but when you purchased the new furniture to your home, it has bad chemicals smells! It won’t go away for at least 3 months! Their technician doesn’t think it’s a defect or they are lying. Their SLC store manager is very rude! You could have a much better experience at RC Willy and even IKEA! RC Wiley’ products quality and customer service are more worth your money and your time! Never go to Ashley

I have a complaint Their customer service is terrible. Their so call service rep lies. They do not back up there furniture even if you have a warranty. They acknowledge that you have a problem but, it's normal. It was normal why would I be calling. Do not buy from Ashley furniture they are not honest. If I knew what I know I would have never never never would have purchased and spent thousands of dollars on cheap Quailty and lies and they don't care about it. Sad. Disappointing Rowlina, Tiffany, Stan.

I originally arrived at this store w/my truck to help my brother move his newly purchased couch and dresser...when I arrived I was introduced to Sarah - who had helped my brother....with her help, knowledge & guidance I was able to procure a new table and some mirrors for myself. Sarah was quick to answer questions... provide insight on products & help me hone in on what I needed. I told her what I was looking for and she knew just where to lead me Sarah very helpful, insightful & knowledgeable

My wife and I found ourselves needing a replacement couch with very little notice. We shopped around and found ourselves at Ashley. The salesperson, Ian, was amazing! He approached us immediately upon entering the store and made us feel welcome. He listened to us about what we wanted and never once pressured us to increase our budget. We were able to find a wonderful sectional in our price range and Ian was able to get delivery set up for just two days later. We will definitely be coming back.

Tom greeted me shortly after I got in the store. He was busy with another customer. We chatted about what I was looking for, he then gave me directions saying he would come find me in a few minutes. I was able to locate the items I was looking for and few extra. Tom found me and we did my furniture purchase first. Than my accessory purchase. Tom worked very hard to make my experience great! I’ll be back!!! Excited to get my furniture before Thanksgiving! Thanks for the service Tom!!

Horrible delivery experience. My mom just got out of the hospital. They never called to tell us when delivery (well they did AFTER they already left). They were extremely extremely rude. They never called the phone number they were instructed to repeatedly. They just wanted to leave it in the garage and leave. Not worth the $100 delivery fee that was advertised as free delivery. Customer service seriously sucked from the moment we started. I dont think we will ever use them again.

They have nice staff but HORRIBLE FURNITURE...is very low quality.... I'm even mad just thinking about all the money I spend ,thinking I got a good deal...I recently bought my first house and I wanted to decorated nice so I bought furniture their ...my dinning table, sofas ,my little girls furniture for their room.....the first day I notice my kids drawers were not able to closed right...I called them and since I had insurance i thought they were gonna fixit,but No THEY Didn't...

If I could give 0 stars, I would. This place is shady.. They tell you they give you a discount by raising the original price. So you end up with the same price "after discount". They were extremely rude, and constant lies coming out of every employee we spoke to. If it says it is "In stock for fast delivery", that's a lie. It's not.... They told us we would need to wait at least 4 weeks if not more. Just a bunch of people lying and scamming their way into your wallet. STAY AWAY!

Janet is the best!!!! Went in yesterday for some stools and had the best experience. I usually really dislike talking with sales people but she made my partner and I extremely comfortable and offered suggestions without being pushy, which is what I usually experience. Even after looking around a bit, we actually ended up going with the first set she recommended cause they were so comfortable. Will definitely ask for her again next time!!!!

This is a great furniture store but the workers make me uncomfortable. They have the habit of following me and my wife around while we’re just cruising around. The last thing someone wants is to look over their shoulder to see a worker following them, and their attempt at hiding the fact they’re following you is very poor. It’s not like someone is going to grab a couch and walk out with it, never coming back because of the atmosphere.

Our sales person (Janet) was amazing! We bought a sofa, an ottoman, and a dinning set. Janet took her time with us and even dug through the back for an ottoman that was discontinued to find us the last one they had in the right color! She also helped us load everything up! I had been to 3 other furniture stores and had spent hours looking online but Ashley Furniture had the best prices and nice furniture. We will definitely be back!

Lots of fun finds and affordable options. I'm excited about my purchases and can't wait to put them in my new place, where hope for brighter days ahead can set in after a long time of being under someone else's roof can be distant memories. It's important to have your own domain in order to cultivate positivity and produce happy vibrations. Thank you Rich for all your awesome help today and enjoy your tee time tomorrow

Great place to shop with a huge selection. Michael was incredibly helpful, funny, and didn't add any pressure. I just needed to purchase one dining chair to see if it would work before committing and he still gave me his full attention. That's customer service. I stop here first for all my couch , chair, and even decor needs. They always have great prices. Thank you Michael McDonald for being so great to work with.

Shopping at Ashley was such a pleasant experience! So many amazing options and our salesperson Tom McCartan was incredibly helpful and not pushy at all. He made our purchasing process super easy and got us the best discounts. I would come back to shop here for furniture again and would recommend to anyone else looking for a great deal! We found better deals here than most of the other furniture stores in the area.

First of all, you know that when you’re dealing with Ashley, you are going to have quality furniture! The pricing and selection at the store I went to on 300 W., and about 1700 South was fantastic! My sales person was Janet and she was wonderful. I’d like to give her a five stars for dealing with all the items I bought and the paperwork it took for her to get me all set up! All with a smile on her face!.

I was able to find my dream bedroom set thanks to the help of Sarah W.. she was incredibly helpful not only listening to what I wanted but also supporting me in finding a great deal on the mattress as well. The whole experience there was wonderful from choosing what I wanted down to the delivery and install. That was two years ago and I am still loving my purchases and would recommend them to everyone!

I had a wonderful experience at the Ashley store. Sarah was very kind and professional. She assisted me in purchasing a living room set and a sectional. She was detail oriented and helped with the perfect measurements and sizing for my sectional in the space it now occupies. I am very pleased with both purchases and constantly get complimented on my Ashley furniture from visiting friends and guests.

I had a really disappointing, frustrating experience with Ashley furniture. The manager gave us gift cards, apologized and tried to smooth over the problems. It took me a while to get back to even use the cards since I had a bad taste in my mouth. Happy to report, Sarah, Forest, and Tiffany treated me so kindly when I finally got back in. Kudos to them for their great attitudes and service!

I had a wonderful experience at Ashley today. I was immediately greeted by Michael McDonald, such a kind and helpful and funny man! He helped me find a coffee table with matching end table for less than the sticker price and some great throw pillows that were 75% off! He was very understanding about the budget that I’m on and didn’t push me at all to spend more money. Michael was the best!!

My boyfriend and I went in knowing already what we were looking for but Ian greeted us immediately, didn’t hover, came to check on us just at the right time when we needed him. He was very nice, answered our questions and helped us get the couch we wanted. Delivery went smooth with zero issues. We are absolutely in love with our couch and will definitely be back for future furniture needs!

We got a lovely sectional delivered quickly with no damage this week. Great communication from the store and the delivery team, and Ian was awesome. He helped us find a better set for our budget and family needs than what we were looking at originally and wasn't pushy for the sale. He followed up with us to make sure delivery went well as well. I would recommend this experience to anyone.

Had a great experience buying with Ashley. Lots of people to help but I appreciated the knowledge and support Doug offered without being pushy. We decided on our option and Doug got us taken care of without a lot of extra hoops. He didn’t try an up sell us and did a great job explaining our options for delivery and warranty. We will keep coming back for sure. Thanks Doug!

They make you feel great at first, when I bought my couch it started to brake. They send a technician to fix a couch that I had bought less than a week, plus the back rest of my couch broke and they only did a patch job. When i tried to get a replacement instead of a quick fix, they said their policy was to repair not to exchange. Will never buy or recommend.

I came in today to buy an ottoman and chair to match the couch I currently have. Janet was incredibly helpful, getting me the best deal possible. From the moment I walked in she was extremely personable chatting with me about my family and upcoming wedding, which makes the experience so much more enjoyable in my opinion. 10/10 would work with Janet again.

Great experience at Ashley furniture. The staff is friendly and they have a wide selection of furniture. Ashley(the person who helped me) was phenomenal! She was knowledgeable and great to work with. She helped me pick a fantastic couch, set up delivery and answered all my questions. She rocks!!!! I would definitely recommend shopping here.

Product took 6 months to get to us. Don't bother with the expensive warranty either. Paid $500 for our couch protection. Trying to get warranty work done is a joke. Been waiting for three weeks now for someone to come out and fix the problem. I can't even get them to commit to a date. Frustrating. Will never do business with them again.

We went here to look for Lsectional sofa but we end up to get the modern style Magie sofa we really love it. Plus we got a free carpet. Michael McDonald was really nice and very patience to us, we had a lot of questions to him that he really help us all the way thru. We are so thankful to him that he was there. Until the next business.

Excellent experience working with Sarah W. I had to quickly find furniture for a new home, and Sarah helped me prioritize my list to find exactly what I needed at the best price. The selection is also terrific, so many choices. I spent the same or less than I would have at Ikea — and ended up with real furniture. I will be back!

Tom was a very good salesperson and we a appreciated all of his efforts and time. The only thing that I can say negatively is the charge for delivery. The $100 charge for set up and delivery is not right. We live less than 10 miles from your store and although we are not a big customer it will keep us from coming back again!

I went in looking for a Tv stand to fit in my living room & found exactly what I needed. Katerine was super helpful & nice, she showed me a great selection of stands. She helped me find just what I was looking for with the best price for my budget. I will definitely be going back to shop with her for my furniture needs!

Top notch. We had a great experience from beginning to end. Bought a sofa and two lazy boys for our new house. We love the quality and the price was fair and reasonable compared to other stores. Delivery went smooth and we are totally satisfied. Thank you for taking care of us, Candi…you were pleasant and awesome!

The selection of recliners at Ashley’s is very complete, and our Sale Associate, Tom McGarten, was friendly and impressively informed. We are very satisfied on every level. Our visit was very comfortable, and we will definitely send family and friends to Ashley’s and Mr. McGarten! The Cuglietta’s. 11/14/2023

I would recommend shopping at Ashley Furniture. We had a positive experience with employee Richard. He took personal interest in our questions, gave honest advice, tracked down prices for us, was very patient and has a great sense of humor. We found some really great bargains and will shop there again.

Their delivery team refused to deliver the couch without me signing a damage waiver. Isn’t that what I paid the delivery fee for in the first place is that if they cause damage, they are responsible for it?!? I had to refuse delivery of the couch. Terrible experience and terrible customer service.

Had the best help! Any one who needs help at the Ashly store just ask for Katrina, she's the best in showing what you are looking for! She helped me get even better than what I originally wanted with the price better than expected! Thank you so much Katrina for helping me & making my day

Sarah was fabulous to work with! She pointed out the Clare View patio set and we loved it- can’t wait to see it in our home! We even found a cute set for our front patio (mandarin cape) such a great price for 3 pieces! We highly recommend working with her if you are in the market for furniture!

I had a fantastic experience shopping with Michael M. from Ashley Furniture at the Salt Lake City location. My son is moving near SLC from the Midwest and we had a limited window to pick out furniture with a specific window for the delivery. We did everything remote and Michael M. made it easy.

They delivered our items today and 2 of the three items were damaged. The damaged dresser they brought in scratched our brand new floor and they dinged our wall. No one said anything when they did it and we are currently fighting with someone about how to report the damage but he hung up on us.

Rick at Ashley furniture did a wonderful job he was there at all times, we were back an forth we couldn't make a decision,he was very patient,we finally decided we closed the deal an he even threw in a rugg for free. Thank you Rick. If you need anything from Ashley furniture look for Rick!

Good store, kind of annoying that you can’t look around without a sales rep following 10 steps behind you. I get they’re are trying to make money, but following me around the entire store isn’t the way to do it. It’s awkward and makes me less inclined to want to stay and buy something.

Janet and Tommy were both very nice and helpful with the purchase of our white Ashley recliner chairs with console. They were delivered today (bought them yesterday). Delivery was on time and efficient. This piece fits in our room perfectly and looks very nice. We love it. …

I walked in and was greeted super friendly associates, didn't have to wait long for a salesman to come chat with me gave specifics about what I was looking for including my budget and was surprised at what was available and how easy and fast it was I made a purchase and will again.

Worked with Ian on buying a new sectional for our house. He was nice, easy to work with, and provided great context for why this sofa would work best for us! We’ve been to a lot of furniture stores looking for sectionals and he’s been by far the best to work with. Would recommend!

Had another great experience at Ashley’s Salt Lake City. Tommy was awesome took his time to show us every bed set and give us the facts on all the mattresses for my son. Got a great deal and we are really happy. Tommy was very knowledgeable and made the experience a great one!

Looking for a sofa that we could pick up at the warehouse. The gentleman who helped us was very patient and worked to find something that would work. We were in and out quickly. Drove straight to the warehouse and everything was loaded into the truck without any wait.

I came in and this super helpful guy Michael McDonald helped me and my lady navigate around the store as we looked for furniture for our new spot. He wasn’t the typical salesman who makes you buy something, he was relaxed and just showed us around. Thanks …

Janet was very helpful in answering my questions about the furniture I purchased. She was great to work with, and took the time to walk us through the store until we found the furniture piece we were looking for. Very kind and personable service. Great experience!

We had a terrific experience finding the perfect sofa. Michael helped us and was delightful. He is very well informed on the merchandise in the store. Michael was so pleasant and very efficient and very pleasing to work with. We will return to Ashley.

Janet was phenomenal. We came in toward the end of the day but she made it work. She gave us space to shop but kept close by for all our questions. She helped us get our dream couch and was knowledgeable and flexible for our whole shopping experience.

I went to 7 mattress stores till I came into Ashley’s. I was so over and annoyed at all the mattress options. I didn’t know what I wanted till I met Micheal, he was amazing! If anyone needs a mattress go see Micheal we will get you taken care of!!

Store's associate Marie did a great job helping us find a right couch and arm chairs, and the table. She accommodated our needs and was very friendly. We are very excited for our new furniture! Ashley store is very affordable with a great quality.

Me and my husband was greeted by a wonderful Sales Women named Janet P!! She was sooo helpful and went above and beyond to help us look for a couch. She was just wonderful at her job and her willingness to assist. Fantastic experience going there

Michael was super friendly, not pushy at all. Even moved a couch to test it. We wandered for 2 hours trying every single couch. He just hung out by us and checked every couch we looked at to see if it's in stock, and when it could be delivered.

Michael McDonald was a great salesman helped get us the bed we wanted we were able to get the best tempurpedic mattress for our comfort level. Highly recommend you check him out we came back a few times and helped us figure it out every time.

Don’t fall for their sleazy sales tactics. The sales people, though nice, just want to make their commission and they’ll do what it takes with no remorse on your financial status. Their “sales” prices are inflated so you pay the same price

I have always had the best experience with Ashley! This last time was at their slc location and Mr McDonald helped me out with getting an additional couch to go with an existing set I have from them. Honestly after looking at couches here

Really didn’t enjoy my time there he was more there to make a sell. He was good about getting the prices online matched to the instore ones but it came out to be more then what I was expecting plus there was mis communication with payment

Marie at the Salt Lake store was so helpful and extremely respectful. I didn’t know if sales personnel at Ashley work on commission, but on the off chance that they might, I asked for Marie’s card. 24 hours later I knew I wanted the sofa

I had a great experience with Ashley Furniture and highly recommend it. I worked with two absolutely exceptional sales reps (Candi and Sarah) on my two visits to the store. In both cases, I was greeted immediately at the door, asked if

Janette was very patient and showed us all over until we found the perfect one. She carefully listened to our needs and helped us find exactly what we were looking for.” I would highly recommend her. Thank you so much Janette!⭐️⭐️⭐️⭐️⭐️

I bought a dinning room table at Ashley Store from Michael McDonald he was absolutely amazing so helpful and listened to all our wants. We where left pleased and so happy with his service. 5 stars!!!! If you go to the store ask for him!

Sarah did a great job of looking for a couch that will fit my space and my budget. She was deeply concerned with finding what would be best for me. Looking forward to receiving my couch this upcoming week and enjoying it for a long time

Janet was wonderful!! She is very knowledgeable and helpful. She knew exactly what I needed and I couldn’t be more pleased with my furniture. She wasn’t pushy, because of Janet I am a very loyal Ashley customer. Thanks Janet!

Rick was super patient as we kept doing laps around the store making sure the set we found was really what we wanted. Then when it was go time he really went all out and got us an amazing deal! Very nice and very helpful.

Janet provided a white glove service through and through. From the first time I phoned in with availability and policy questions, to the moment we met in person she was AWESOME. Super knowledgeable and fun to work with.

We loved our experience here. Janet was awesome, helpful and very patient while we glanced the unlimited amount of items in the store with our 3 wild children. Would definitely recommend to others looking for furniture!

Ashely has a variety of furnitures which suits the needs and Budget as well, They have a variety of products to choose from.. We are very thank full to Candi Tovar who helped to choose the right products in purchasing..

Michael was so great to work with. He was very knowledgeable, answered all our questions and was not high pressure. We ended up purchasing a sofa set for our den and will definitely work with him again. Thanks Michael!

The lady named Candy who served us suddenly turned unwelcoming as soon as we told her our budget was under $500. Didn’t feel like getting anything after that and got out immediately as we didn’t feel welcome at all

My wife and I had great service while buying a new couch here. Tom was an excellent salesman. He was kind, happy, knowledgeable, not overbearing or pushy, and made sure that we got exactly what we were looking for.

Janet was absolutely amazing with helping us pick out our new furniture. So I first chair she was respectful and patient and guided us in the right direction to finding the right couch. Would recommend Janet again

Janet was very professional she took care of everything that I was looking for. Did not pressure pi’s in to buying stuff that we didn’t need. Ashley’s is great place to buy from great products at a great price.

I had an amazing experience with the sales lady, Sarah! She was so experienced, knowledgeable and really helped me create the look I wanted for my home. The store had so many options and great prices as well!

Had a great experience at Ashley’s went in looking for a coffee table and left with a a whole new living room set best experience. Michael McDonald was super helpful and got me everything I was looking for.

Michael was an incredible help. Very straight forward in getting me to the mattresses that would best suit me. In and out of the store, and very happy with my service, in under 30 minutes. Excellent store

Huge selection and a great experience. Our sales rep Janet was personable, knowledgeable, and attentive while allowing us to explore the store ourselves. Ask for Janet for great customer experience!

I worked with Michael McDonald and he was excellent! Had answered all my questions about a new tempur-pedic bed. It has been amazing to sleep on. I plan on coming back for our living room set next!

Janet P. Was fantastic! She listened to what I wanted, gave me options, and then was very efficient with all the paperwork and financing options! I am happy I decided to give Ashley Store a try.

Janet helped me find the dresser of my dreams! She was very friendly kind! She showed me multiple options all fitting the description I came in with. I will be coming back here in the future!!

Janet was fun to work with, very knowledgeable about all the furniture she showed my husband and I. Over all it was a good experience and I will definitely go back and check to see what’s new.