Atlantic Self Storage is a Self-storage facility located at 3635 Kernan Blvd S, Jacksonville, FL 32224. It has received 114 reviews with an average rating of 4.6 stars.
Monday | 9:30AM-6PM |
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Tuesday | 9:30AM-6PM |
Wednesday | 9:30AM-6PM |
Thursday | Closed |
Friday | 9:30AM-6PM |
Saturday | 9:30AM-6PM |
Sunday | 9:30AM-6PM |
The address of Atlantic Self Storage: 3635 Kernan Blvd S, Jacksonville, FL 32224
Atlantic Self Storage has 4.6 stars from 114 reviews
Self-storage facility
"Great storage facility if you are looking for a non-temperature controlled unit"
"I have been a customer here at Atlantic Storage on Kernan for approximately 2 months and my expectations have been above and beyond my expectations"
"I have to say this place is clean and they really take care of the units"
"Bonnie is amazing! Her interpersonal skills are off the chain"
"Bonnie is amazing! We stopped by in January and she took our info and said she would call the beginning of March"
Great storage facility if you are looking for a non-temperature controlled unit. The facility is easy to get in and out of via code and the prices are reasonable. The most impressive element of this storage facility is their Customer Service. Any time I needed assistance with my unit, all of their staff was courteous, polite and very helpful. Specifically wanted to mention Miss Bonnie - she is wonderful! Recently, I evacuated my unit (simply no longer needed the additional space). I removed all items to take to my home, except a bunch of clothes that I had planned to take to goodwill. I removed my lock and left. Originally, my intention was to return that day, but other priorities popped up. Early the next day, I received a call from Miss Bonnie, wanting to check with me and let me know my unit was not locked. She was concerned my items were not secure. I let her know that my intent was to fully evacuate but was strapped on time to return and grab the clothes for Goodwill. Graciously, she offered to remove the remaining items for me. This was very helpful. Overall, great experience renting a unit from them and would recommend it.
I have been a customer here at Atlantic Storage on Kernan for approximately 2 months and my expectations have been above and beyond my expectations. When I was calling around to local storage facilities for pricing; I was greeted by Bonnie the facility manager. She not only was very personable but very thorough in explaining the pricing, guidelines and what I could expect as a customer. The facility is pleasant, easy access and the staff has been nothing but personable and welcoming. I find myself going into to the office while I’m at my storage to simply say hello to Bonnie and her staff. Thank you for personalizing my storage experience and not making me feel like a number. I would highly recommend this facility to anyone that is looking for short or long term storage. In closing, in addition I found the rates very competitive and oftentimes lower than the competition.
I have to say this place is clean and they really take care of the units. However, for the two years I've been using their unit the price went up 3 or 4 times. from $136 to $159. I store most of clothes, shoes, photos and books in there so I really wanted the unit that is air conditioned. However, every time I go it feels mushy and hot in the area of my unit. On one occasion I came through front door vs back door where my unit is and I realized that the first hallway is much cooler and it doesn't feel mushy in there, I told the office lady what I observed and she didn't even blink. Her explanation was that someone might just have been in there..Not true, I was in my unit reorganizing things and all doors were closed, and it never got colder comparing to the next hallway.
Bonnie is amazing! Her interpersonal skills are off the chain. As a stager and designer I deal with many storage units and Bonnie is the best I’ve ever seen in 30 years of my business. She helped me get things done efficiently and get into the unit quickly with my movers and I’m so glad I’m here wish all my other units were here too. I highly recommend this location if you want the best service and units she even sprayed and prepared the units in advance so they would be ready for our movers today!! Bonnie is the best!
Bonnie is amazing! We stopped by in January and she took our info and said she would call the beginning of March. Well today Kelly and I were out for lunch and Bonnie did call us and we were able to book one of her few remaining units. Not often in today's world that people and companies follow up like that. The units are clean, and secure and easy to get to, especially if your kids are going to UNF. Highly recommend them. But hurry since they are almost out of units!
Just moved out today but the stay, staff, and payment process was so easy! Bonnie is amazing and I may be back for smaller unit for some household items but for now I'm onto better things! My car was safe and I slept very well at night knowing she was! Very helpful even while I was on deployment! I highly recommend if you are military and need a place to keep your things while you are gone! Thank you again for everything!
From check in to check out is been a fast process. I forgot his name but this older gentleman showed me all units I was curious about, answer all questions and concerns I had and sign me up quick. Now the check out was fast, thank you Bony. Bony also introduced me to her chihuahua who is amazing and very caring. I recommend this place for my future storage spot.
Kernan Blvd is the best Managed location of Atlantic Self Storage. Bonnie Mariani is the best manager, best personality and most efficient manager I have dealt with in over 10 years renting with Atl Self Storage. The location is clean, safe and fully functional. My thanks to Bonnie for making my storage needs safe and well maintained.
Terrible customer service. Always changing management and the new ones are very rude. I have been a customer for over 6 years and will be leaving due to constantly adding extra costs for things that have been done in the past for free. I have seen about 10 different managers over the last couple of years, but these are the worst yet!
They are great! I held my stuff there for a few months and had no issues. Best part is that once I was done storing my stuff, I took off my lock, then called a few days later, but they had already released me from the lease as to make sure I would not get charged for the next month! Great customer service!
Thanks to Bonnie and her great customer service, I was able to achieve what was needed to obtain a second storage unit and also switch the account status on the one I already have. She went above and beyond and took all the time needed to get this done for me in the best way possible. Thank you!
Fantastic from start to finish! Bonnie, the Facility Manager at the 3625 Kernan Blvd South location in Jacksonville answered all of my questions as a concerned parent of a UNF student. she quoted us and made my daughter very comfortable with the process---3 more years to go---we will be back.
Ms. Bonnie Mariani, was very helpful. She was able to answer every question I had. She thoroughly explained how this facility storage works. She sprayed my storage unit before moving in, she showed me how to lock and open my storage space as well. The facility is clean as well. Thank you !
I can't say enough good things about this facility, and especially the manager, Bonnie Mariani!! She made every step of the process so easy, from the initial call to the final move out. I highly recommend Atlantic Self Storage to anyone in the Jacksonville/University of North Florida area!
I just moved out of this storage on Kernan and my time there was great! I got 3 months free for their promotion at the time and Bonnie was always nice and called me when I forgot to do auto pay lol and was very understanding. I highly recommend the Atlantic Self Storage on Kernan
Heather and Felicia were fantastic. They were friendly right, knowledgeable and patient with my questions! The site is very neat and well taken care of. They were very clear about their policies and security that is in place to protect the location as well. Highly recommended.
Initially, I only need a unit for 2 weeks and Bonnie was the only storage place in Jacksonville that would accommodate that. When my plans changed, she was willing to do what she could to help! Excellent service and would highly recommend to anybody in the Jacksonville area
Very centrally located. You never know when you might have to access your atorage container and it saves you a lot fo time for quick trips. Also very close to UNF in case you are a college student and happen to be moving out for the summer. Each container holds a lot.
Great experience each month. Ms. Bonnie is pleasant, inviting and professional. She remembers my full name and unit number w/o me having to say them. The office is clean and bright. Although I have to pay a bill the surroundings make it easier. Thank you Ms. Bonnie.
For the four years we used the Kernan location, Bonnie was always helpful and extremely easy to work with. She and her team kept the premise in great shape. She provided me an excellent recommendation for someone to assist in my packing of contents when we moved.
The people that work here are very friendly and helpful I cannot say enough about how personable , polite ,and accommodating they were especially Bonnie! If you need a place to store your personal property I highly recommend giving them a call! Thanks again guys!
Joseph and Bonnie were very friendly and professional. Bonnie was especially helpful when I needed it most and gave me excellent customer service - the experience made my week. The space is in a great location, its really organized and looks brand new!
I recommend atlantic self storage on kernan to anybody in the Jacksonville area! Bonnie, the property manager, was very kind, respectful and helpful. The location is perfect and pretty central to town. I was very satisfied with the services I received.
Today was a pleasure to have Ms.Bonnie assist with getting a rental. She is very professional, polite and took the time to explain every detail. Amazing!! Definitely recommend renting from here, if you go to Atlantic Storage at Kernan, Ask for Bonnie!
Excellent facility and excellent customer service. The office manager, Bonnie, is extremely prompt in addressing any questions and is always helpful. This is the 2nd year I have rented a unit at the Kernan district and would highly recommend it!
Bonnie was fantastic and made the process of moving into the unit so easy! I felt at ease that my property was safe while I rented my unit there! Thank you so much! I would definitely recommend storing here if your in need of a storage unit.
Bonnie is wonderful! She made the whole process very simple. She took plenty of time with me to help me understand exactly what documents I was signing. ( as a first time storage unit renter I greatly appreciate the attention I received)!!
This was a perfect place for us to store my college age son's apartment furniture over the summer. Bonnie is great to work with and made it super easy for me since we aren't local. We will definitely be back when next summer rolls around.
The staff here are Amazing especially Bonnie!!! She was very helpful in answering any questions and allowing me to use the equipment I needed to move my things.. I would definitely recommend using this Storage place..
Amazing Customer Service!!! Bonnie was Fantastic. She was extremely helpful and patient and I will definitely recommend all of my friends who have any kinds of storage needs to Atlantic Self Storage on Kernan.
Choosing Atlantic Storage/Kernan was the best decision we could have made! The location, a very clean unit and the excellent service and kindness from the manager Bonnnie made for a most pleasant experience.
Bonnie was so welcoming and helpful when I secured my storage unit. The unit was very clean and served its purpose well. If I ever need some extra room, this facility will be the first place I look.
I had to reserve a unit for my son (long distance) in college, and Bonnie did everything over the phone with me. Easy, stress-free, and the best price! I will rent again if needed! Thank you!
The property manager, Bonnie, was extremely helpful and professional in reserving a storage unit at the Kernan location. A shining example of what quality customer service looks like!
Bonnie, Is the manager here and she is amazing. Very helpful and polite. I fully stand by this company for all your storage needs. Thank you for all your help from the Bayliss family.
The office staff at this location is the absolute best....Bonnie in particular! They are service oriented and caring people; very easy to work with. This is the best location in town.
I have used the Kernan location for several years and have never had an problems. Ms. Bonnie at the front office is always kind and very helpful. I highly recommend this location.
Ms. Bonnie was great! She was a pleasure to work with and helpful every time I came in and asked questions! Service was easy to start and easy to terminate when no longer needed.
Thanks Bonnie Mariani it's such a pleasure to work with you! Thanks for all your help explaining the different storage options you have available. I'll be seeing you again soon!
The Atlantic Self Storage on Kernan is wonderful! Every time that I needed assistance, Bonnie and staff were very helpful and efficient. Will rent from them again if needed.
Have been storing at this facility each Summer for the past 4 years without any problems. Units are clean and the mamagement and staff have always been friendly and helpful.
Bonnie was so helpful getting our account set up for autopay. Even with some technical hiccups, she was very patient. Would recommend Atlantic Self Storage any day. Thanks!
Great place for storage! Bonnie, the manager is very knowledgeable and helpful. She is extremely polite and pleasant. Bonnie made my Atlantic storage experience a breeze.
The ladies are so nice. They know what they are doing and actually would show you examples of the units just so you could ascertain which unit would fit your needs best.
Beach Blvd Flea market /Atlanticselfstorage location has the lowest prices and the best customer service Kathy & Will rock this place!!! And they rent daily tables too!!
Amazing! Bonnie and her daughter are great, always helpful and kind! We recently had to upgrade our storage and she made it so easy, everything is clean and organized.
Awesome experience with Bonnie and the whole team at Atlantic Self Storage! Clean facility with large units. Excellent customer service. Will definitely recommend!
Ms. Bonnie is alway professional, helpful and kind. She goes above and beyond! The property is immaculate and the interior storages are always clean and tidy!
Mrs. Bonnie was absolutely amazing! She answered all of my questions and eased my concerns about leaving my items. Moving this time around will be a breeze!
We had a wonderful experience renting a unit from Rachel. She was knowledgeable, courteous, and fast. Very good experience due to her efforts.
Amazing staff and service here. This was my first time renting a unit ever and I’d highly recommend. So friendly and understanding.
Bonnie was so helpful with our storage needs! It was a stressful move and she made this party seamless!
Thanks Bonnie for the excellent service! Very cool and down to earth! Makes you feel like family. ❤️
Bonnie is amazing and helped me with all my storage needs, would highly recommend! Great location :)
Very easy to work with and the best prices in the area! The units are clean and 24/7 access is great
Heather was incredible!!! Rented here back in 2015 with no issues and now I’m back again!!!!
Great service! Bonnie took really good care of me. Such awesome peeps out there.
Staff is very kind and on top of things. I had no issues with my storage unit.
Clean and organized facilities. Large variety of storage units.
Best storage location and awesome Mother Daughter office team.