UPDATE August 7, 2023: Within an hour of my review last week (see below), management of Autoclean replied to the review and asked me to reach out to them. Greg was very gracious to offer me a refund of the amounts I lost through my own mistake (checking the card balance at the wash bay rather than the change machine) and the wash bay coin machine taking my coins without giving credit. Overall, I was very happy with the prompt response and action taken by Greg which has renewed my confidence and satisfaction with Autoclean Car Wash. it shall remain my go to place. I have therefore given 5 stars for the excellent customer service. —————— August 3, 2023 This has been my go to car wash for over 10 years and it has mostly been a nice experience coming here. However, I have had a couple of blips in the past two weeks. I bought a $20 wash card a couple of weeks ago and had some trouble activating the card. I eventually got it to work. After washing the car, I pressed the STOP button and it showed I had used $8 for the wash. I then tried to swipe the card again to verify the balance and it showed my balance was $10 (instead of $12). I returned this week to wash my car and when I swiped my card, it said my balance was $8 (and not the $10 it showed at my previous visit). That will be the last time I purchase a wash card as the balance seems to shrink. After my car wash with the $8 remaining on the card, I still needed to rinse off some parts so decided to load some coins. First of all, the machine kept rejecting my toonie, so I decided to try another one. After 3 attempts it accepted the $2 coin, but did not give credit for a wash. I had to insert another $2 which got accepted and credited. I tried to add a loonie ($1) and it also got swallowed without giving me a car wash credit. I strongly recommend that the coin machines be checked property as I lost $3 to the machine I used. I wonder if other people have trouble getting the machines to accept coins or have their coins swallowed by the machine.

Update: to the owner's response, thanks for your experience in responding. It is much appreciated. Just as a reference point, if you're ever in Okotoks, check out crystal clean or quarter mile car washes. It'll give you a better idea what I'm talking about in how even though the pressure is low both with the pre soak and spot free rinse, it makes it much easier to actually get the job done due to both the slight difference in pressure and spray. Cheers! ----- My experience was extremely disappointing. I started coming to this location when they first opened several years ago. However, since I now live out of town, I don't use this car wash too often. I feel like the owners have completely let maintenance go downhill. As far as high pressure, the wash works well. However, if you need to use anything such as pre-soak or spot-free rinse, it's next to impossible to use. Since there is almost no pressure. It's a complete waste of money to try to wash your car properly here if you need to use anything but any of the high pressure options. I don't see myself coming back since it took much longer than expected due to these reasons to wash my car. Watching other people use the spot free rinse I noticed the same issue with overall pressure. I know that spot-free isn't supposed to be high pressure but it was so low pressure. It was impossible to properly rinse the car.

This place has gone down hill, I have been coming here since I was a kid, I even drove to a different car wash when the change machine was broken just to drive back and use this wash. Last time I came I drove from using the other car washes change machine, I put 6$ in to wash my truck and what do you know, the bay I choose has zero pressure and water just falls out of the wand, on top of that nobody seems to work here so I can’t get my money back. I resisted writing a review that time Today after waiting in line to get into the wash, knowing they have a nice New change machine I have my 20$ bill ready, change machine doesn’t work... and again nobody seems to work here. I’ll just save some time and use a different wash from now on.

I recently switched from using change to buying a card and had $33 on it originally. I used it twice within a few weeks, for a max of $8 spent (I just rinse my car when more snow and mud is expected). I went in today and my balance was $0 and although it says when they swipe the card that it was only used 2 times, they refuse to refund the money and have a very rehearsed speech about how they don't steal money from people. I am incredibly disappointed with their card system and even more so with their horrendous customer service that refused to deal with the situation and expected me to be fine with losing $25 for no fault of my own. I will NEVER be returning to this location despite its convenient location for me.

I had to post probably my first ever review because I don't understand any of the negative reviews. I use this wash very regularly - like once a week probably - and I have never had a negative experience. When I was younger I worked at a car wash like this and I remember the complaints from folks who simply didn't really know how to wash a car so maybe that's it? It's always been clean, pressure is correct, time to change from soap to rinse is exactly what anyone should expect, I don't know what to say, it's a really great facility but if you don't like your outcome that's kind of on you and maybe a machine wash is better for you.

Since posting a positive review I have since had toonies eaten by 3 different machines without them registering it on several occasions. It might not seem like a lot but if I don't see a reason I should be basically robbed of a few toonies every time I visit. Unfortunately I will not be using it until they're fixed and my experience has gone from positive to a negative one. Decent coin carwashes are dying out in the city. Not a bad carwash, only complaint would be time runs out quickly for a toonie but I guess price of everything has gone to sh.. Overall a decent car washing experience and water pressure is good.

The owners seriously need to fix this place up. The vacuums have the worst suction I've ever seen in a car wash, ever. Not even worth paying for. The outside vacuum only takes coins, but guess what? Their change machine doesn't give out coins!! How does that even make sense. So then you go out of your way to bring change, only to find out that the outside vacuum is also a piece of junk. Then you leave the premises, hang a right because it's the only option, then boom. Your car is dirty because of the snow melt and puddles. There is literally no way out of this neighborhood without getting your car dirty again.

Just tried to use the Dog Wash for our two Russian Black Terriers. The water was warm but there was almost no pressure. The hose is too short to reach the end of a large dog. Additionally, they've got it wrapped in some "anti-kink" coil, which means it won't bend to reach the front of the dog. It's also swivelled, so both my dogs and I got hit with by it several times and it's painful. In the end, with the trickle of water it cost $20 to wash two dogs - at my usual place it costs $10 to do both. The manager wasn't interested in any of our complaints. We won't be back.

This car wash is run by crooks. I used my credit card to pay and after using it for 3 minutes I hit the STOP button as I was finished. The screen showed a cost of $3.00. I hit the STOP button multiple times as well to ensure it was stopped. I Get home and check my credit card statement and see a $15.00 charge pending. Of course the car wash machine offers no receipt to dispute with but I will be calling my card company to make a claim against them. If you are going to use this crooked car wash make sure you have only toonies. Otherwise you’ll end up being overcharged.

Went to place to get my dog washed after the Covid-19 has happened and everything opening back up as the government is alowing it. But when got there a sign on door days car wash is open from time to time and other parts were closed. Well I called Greg and what crazy service I got. I said he could put somthing with Google about it and yeah he got angry and asked me what the internet was and with attitude. I will go somewhere else as when I got there the place looks ran down on the outside as it has never bin cleaned at all. Place looks gross and Service there sucks..

My car was gross, tons of dog hair and dirt, embarrassing if I had to give anyone but my dog a ride. Took my car in for interior detailing and I'm pretty sure when I got it back it was cleaner then when I bought it. Shampooed the carpets and got all the dog hair out and conditioned the leather, got all the nooks and crannies clean. WOuld have taken me ages if I did it on my own! Owner is super friendly, was gone when I picked up my car but made sure to have his staff call him when I came in so he could make sure I was happy with their work. Will definitely go back.

Went to use dog wash for my dogs. Dog hair all over the floor, plugged tub causing pool of dirty dog water, shampoo and conditioner modes don't work. Bottle of shampoo provided but was empty. So basically just warm water and an air hose to dry dog off. Waste of $8 for my dog to smell like a wet dog. No one on premises to refill shampoo and tried contacting number on door for refund, no answer. 1/5 stars due to very little maintenance and cleanliness. Very expensive for very little working services.

This location used to be decent but now with new owners the quality has gone way down. There's not enough pressure coming out of the wash wands to do a decent wash. I asked them how much PSI do they run and they said 1500psi which isn't much more than my garden hose at home. After a wash my car looks like it didn't get a wash at all. Lack of pressure and lack of chemicals. It's clear they turned it all down to be cheap. If you want a good car wash, don't go here.

GREAT SERVICE today! The bay I was in had a broken vacuum but the current attendant Brandon was quick to jump in and help me out with opening up another bays service and even refunded me my vacume time so I could get everything cleaned out. Also I really appreciated the vacume nozzle sizes here as they help you get into smaller areas in your car rather than the massive nozzles that are only good for the carpets. Will definitely be coming back here when needed!

I do like coming here to wash all my vehicles but don't get the auto clean credit card and put money on it. Last time I washed my vehicle the card said I had $19.00 left on it. Last week I went to wash my vehicle and the card came up "account expired". I guess I unexpectedly donated that money to the business. An update on this. The manager contacted me within 30 minutes and helped reactivate my card. I will continue to use this business.

Upon first appearance, this car wash seemed a good one. But... After only applying pre-soak and then rinsing it off of my tiny Hyundai car, I was already $7 spent. I noticed that when I selected just 'rinse' that the 'soap' light was also on but dim. It took FOREVER to get the rinse to be just water... It seemed to be spraying soap as well, making it impossible to properly rinse. I most likely will not be going back.

I’d like to correct this review I posted a few days ago. Initially, I got charged $8.95 on my credit card but the management of the establishment clarified that the exact amount of my payment which was only $4 will reflect after a few days. Today, I checked my credit card bill confirming what they say is true. Apart from this issue, I have no other complains. The service is as described, accessible and spacious.

Horrible dog wash. Literally a tub with a hose that is too short for a large breed dog. Soap and conditioner have not been refilled. Air dryer only had cold air. When we asked for a towel to try and dry off our dog somewhat (because their air dryer wasnt working), they said they didnt have any to give us- and it is a cold day too! Just paid $8 to make my dog soaking wet then bring her out in the cold.

Pretty poor experience. Place is closing early even though it says 6, so I'm rushed on my visit and then the machine is supposed to give soap but there is none... I'm better off using my tub to wash my dog. Probably not coming back for a pet wash or car wash... poor service, machines are not working as expected and they don't keep a schedule. I can make a lot more hot water at home for $6.

Hadn't been here for a while and I think I'm gonna start going back again. I'm tired of the petrocan car wash scratching up my car. The place is very clean and the wash bays are a good size. My car looks great after washing it here. The spot free rinse really is spot free. The only issue I had was that the machine would not accept any of my toonies. I had to use my credit card instead.

Its my 'Go to' self wash. Lately been leaving residue if not completely dry. Edit. Used to be my go to until the management put up signs everywhere telling me exactly how I should use the facility. It made me feel quite uneasy. I also think the minutes / dollar has decreased. I go to shawnessy now. Decreased from 4 stars to 3. Was a twice weekly customer for 2 years.

Really good service. The guys took care of my wife Van and provided and excellent service and care . She was amazed about the friendly staff and how concern they were about she being happy with the clean up of the car. It was clean inside out well trough the whole vehicle. She was happy and couldn't stop to talk about it, happy wife happy life!!

Decent carwash with fair pressure and flow at the wands. Water was warm, and soap was visible on the soap cycle. Carwash accepts credit card right at the wash bays. Only minor gripe is some of the bays are narrower than I'd like, which made it a little awkward washing my midsize SUV. Otherwise, it is well lit inside, and the bays we're clean

This car wash is very well equipped. It has pretty much everything you'd want - pre-soak, brush, high pressure soap, high and low pressure water, wax, etc. It has a lot of bays as well. The only downside is that the bays have uneven sizes, so some of them have very narrow and you have to wash the sides of your car from awkward angles.

Not very satisfied for needing to spending $10 to wash the salt off my vehicle. The water is not heated, either in the soap mode or the rinse mode. I had to spend twice as much as I do at other car washes to get the same results. You need hot water, especially during the winter or your vehicle just becomes coated in a layer of ice.

I paid $5 for a vacuum that was not working, i used another Vacuum the same thing, and was charged $7 this time. I used the 3rd vacuum ( I really wanted to finish cleaning my car) it worked, but zero suction, Another $7 charged. I am leaving the place with a dirty car. I am calling VISA to set up a dispute. Not recommended at all.

From 5 star down to 3. Minimum to start increased, minimum to load up the card and get 10% discount increased from 30-40$, countdown seems shorter. I used to love this place, now I don't know...find it like any other. Not sure what happened and why these changes. I think it was always well visited and busy, but might be wrong.

Always been happy with this car wash, clearly kept clean and well maintained, never had any issues with their machines, and they give reasonable duration for your money (about 1min/$1). I find it absolutely worth driving out of the way here compared to going to the Chaparral wash despite it being more convenient.

Hi everyone. I read the last reviews from 8 months ago and sorry to hear about the spot free. I am the new owner since November 1st and I want customers to be happy with their wash. Please if there is something you would like to discuss, I am at the carwash every day. Thanks again for coming at the carwash!!!

Not efficient. After selecting rinse following soap, it take far to long for the line to clear of soap and for rinse to occur. $1=1min, ?=. 20c=20sec to clear the line, shooting the water randomly in the process. Speed up the transition time to limit lose of actual time for customer.

There was a broken hose that sprayed all over the place. Left side 3rd stall after the entrance. Edit: The owner contacted me and offered me a compensation, really appreciate it. It is my go to place for a car wash as it is not too crowded at night and would continue going here

Just started taking my 4 legged friend here. It's clean, nice sized tubs, you can get soap and the air dryers are not like jet engines. It's also bright (I took my dog at night), area's decent as well. Recommended for anyone looking for a good, clean place to bath your dog.

I was here today (June 30th, 2017). There was no lineup and the place seemed pretty clean. Unfortunately the high pressure rinse wasn't very high pressure and the spotless rinse wasn't completely clean. I essentially had to hand wash my car after to get the spots off.

Came at 5:30pm to use the dog wash today and the sign said open but the door was locked. We went around to try to get in and that didn’t work. Called the phone number a million times and no answer. Tried for about 30 minutes and nothing. Extremely disappointed.

The wash is very well lit, no line and awesome chemicals! Wand had good pressure aswell. I always dry my car after a wash and wasn't hassled for the extra time spent in the bay. (It wasn't full at the time, if it was I'd go outside.) Very happy with this wash!

They gotta figure out their soap system . Always mixes without selecting it . But definitely better than the one by centec 10 fold $2.50 used but charge $4 bucks on card use on machine. Only use coins . Still will always be better than the storm car wash!!

Reading other reviews and looks like a few others get charged $30 for a car wash. Not sure if I get anything reimbursed to me, but if I don't I won't ever come back. I've always paid $6 at coin washes, why is this one any better if I'm doing the labour?

A car wash who as an excellent maintenace attendant. You can always tell if a car wash is maintained by the first visit and it goes down hill fast if you don't have a good owner and attendant. Keep up the good service and don't loose this gentleman.

Best car wash I’ve ever been to. The service there is amazing, the owner is awesome. The soap is also very soapy and the rinse comes on fast, hard to say that about most car washes. Would recommend if you care about your car and wash experience

I have been coming to this car wash for years and generally had a good experience. Today I had the machine eat my money and absolutely no one around or on-site to help. The bays are open but office locked and phone is not taking messages. Hmmmm

Customer service seems to be the last thing on their minds..the general feel of the place is.. it is a privilege to use our facility...many signs posted about the "rules" NO BUCKETS... and a sign at the door instructing one car at a time..

Amazing car wash, I’ve been here multiple times and I’ve had nothing but a flawless experience. The bays are always clean when I’m there and the pressure is perfect. They also have a change machine on top of the choice of using a credit

I thought this was going to be a great car wash, right up until the spot free rinse. I rinse my car twice with the spot free rinse and I've never had so many water spots. Their spot free rinse is terrible, but the rest is reasonable.

Convenient location and spacious wash bay for fans of manual washing. In general, this is an ordinary manual pressure washer with all the basic options. Looks like they recently replaced the foam brushes. Nice improvement …

Car wash is ok with private bays for washing your cars so you don't have to worry about bumping into each other. Also not expensive at all. For 12 minutes I paid 6.30 which I think it's pretty decent. I do recommend it. Cheers

A bit disappointing. The vacuum suction was very poor. The swivel arms for the foam brush and sprayer did not rotate super well so the tubing frequently got caught on the car. A bit pricey for how moderate the function was.

I had some technical issues with this car wash on a couple of occasions but the Manager is willing to listen and do the right thing so if you have any problems make sure you contact the Manager and see if you can negotiate.

Beware! Just read through some of the reviews and realized I’m not the only one whose credit card got over charged. My $2.00 wash (ran out of toonies and had to finish rinsing) somehow was $15.00 on my credit card.

Great place to wash your car. You can purchase a preloaded card, pay by cash or credit. The bays are clean, and this one you really never have to line up. If you do, it goes quite quickly. Definitely one of my favs

One of the best car wash I’ve ever been to although I wish they had a blower dryer that would be very convenient on winter time but in all it’s a good car wash probably the best car wash within shawnessy in area

I can't recommend this place enough(dog wash). There was no soap, low water pressure, you throw coins and don’t know when the cycle will end, not enough space for people and the chain is too short for the dog.

Water pressure has been declining. 2 times now I have had very low or poor pressure. Will not be returning. This place used to have good pressure. Seems as though there are issues with the compressor etc.

Lots of time for the amount of money you put in. The brush gushes loads of foam. And it's nicely enclosed which will be fantastic in the winter months. I highly recommend this coin-op (and card) car wash.

$6 carwash, $30 charged to visa, no later refund for $24. Tried to call the location to ask about this multiple times and have never had anyone answer. Poor quality water pressure. Would not recommend.

Very veru little soap...and the wax is just plain water...waste of money.Water is barely lukewarm.For sure there are better car washes. This on is 1$ per minute and it takes a long time without soap.

Don’t use this car wash. They skimp on their soap. My car came out looking as dirty as it did when It came in. Called him and he had this story he uses in other disgruntled customers. Not impressed

No where does it say that the pet wash closes earlier than the car wash. Arrived at 6:30pm to wash our dog and it was already closed even though the website says it's open until 10:00pm

My favorite wash bays. The line goes quickly and the attendants are quick to help guide you in and out of bays. I like the ongoing visa total if I bring another vehicle on the same day.

Bays are narrow. I applied pre-soak, soap, X-rain, rinse... spend 15 mins/15$ and... my car remained dirty after dry. Gave them 2 stars only because they did a partly refund.

I'm giving this place 5 stars because it's way better than the Centrex carwash in Midnapore. It's much cleaner, the spray heads work and wax actually comes out of them.

Wash water does not seem to be as hot as other area car washes but I still use them from time to time because they don't have long lineups like other car washes.

Great car wash, now that they've replaced change machine. We have been going here for years to wash our vehicles and always had good service and machines.

Good place but WHY did the attendant who is cleaning the bay not figure out blowing dirty water toward exit as I am leaving is silly after I wash my car?

My favourite car wash. I love the vacuum available in the wash bay, the nozel is small and can reach awkward places. Lots of pressure in the hoses

It’s my go to car wash and there are several car washes within 5 min drive of each other. Bays are always clean and little to know wait time.

Great indoor carwash with plenty of bays, shampoo and vacuuming available. Definitely going to be back when I need to scrub my vehicle!

Very run down, often have some producys unavailable and the wax is weak solution. The only redeeming factor is they take credit cards.

It was very convenient and it was easy because you cant use carwash even u dont have a coin because they have already inside.

Tried two different cards and couldn't get them to read. It is old technology of swiping. Gave up and left. Will not go back.

Great car wash. Staff and I think ownership run it well. Moves good on busy days. Prefer it to one in my own neighborhood.

Terrible soap. I used bug off, pre soak, foam brush and high pressure soap. Still had bugs all over the front of my truck.

Too narrow to comfortably wash my truck properly. Can get easily sprayed by other drivers be aware where your spray goes.

Rip off. $30 for a car wash I do myself? DON'T USE YOUR CREDIT CARD. They will steal your money. NEVER COMING BACK!!!!!!

21$ and didn't clean well. The presoak didn't do anything. Normally need to only spend 8$ elsewhere for better clean.

Visited for the first time, everything worked as it should, everything was clean. Open late. Will definitely return.

Similar complaint, used my credit card for a quick rinse, and was charged $30. Readout on the machine showed $11.

Lots of space if it had a compressed air nozzle for blowing water from the door frames I would give it 5 stars

Cold water!! Hardly any soap in the water. Vacuum didn’t work. Poor value and not good for very dirty vehicles

Good car wash... The wash bays are kept clean. It was almost empty there when I washed my van this morning.

Open late which is nice. They have vacuums in each stall to, everything works good and reasonable cost.

Good place for a car wash as they usually are not busy. The bays are clean with barely any wait times.

Indoor and reliable bays that are easy to drive into. There is usually room to wash your vehicle

Car wash bay I visited wasn't maintained. The "rinse" setting still had soap in the water.

They aren’t open during listed hours. Avoid this place in general. Big thumbs down …

Helpful staff and easy to use. Nice decent size inside and does a great job at cleaning.

Simply put… I’ll never go anywhere else. 2$ start I wash a Subaru wagon for 10$ or less

This place is joke sat here open signe on I wouldent put money into this establishment

Bays a bit tiny however usually a bay available and reliable wash wand and products

Always clean in this place and I'll always go there for this type of car wash.

I've been washing my vehicles here for 14 years, it is a good clean car wash..

Terrible, broken hose, sprayed myself terribly, no person on premises...avoid

Good car wash but DON'T use your credit card as they ALWAYS overcharge.

Great place to clean your car. Accepts both coins and credit card.

Stalls are very small. Tough to get full size pickup into stall

Awesome carwash! Not too busy and very high quality.

Great place to wash a vehicle. 2 minutes for $2.00.

Perfect place for a car wash, especially in winter

A little to expensive to wash the car. It's OK

Super friendly staff! Very accommodating! :)

No line up. Quite a few stalls to use.