Avis Budget Group

60 reviews

17307 Pine Cut, Houston, TX 77032

+12812302084

About

Avis Budget Group is a Car rental agency located at 17307 Pine Cut, Houston, TX 77032. It has received 60 reviews with an average rating of 3.5 stars.

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F.A.Q

Frequently Asked Questions

  • The address of Avis Budget Group: 17307 Pine Cut, Houston, TX 77032

  • Avis Budget Group has 3.5 stars from 60 reviews

  • Car rental agency

  • "Rented a base car for 4 days"

    "No sense of urgency or concern"

    "Hey I work for the company, good folks to work for"

    "Rental scam"

    "The airport staff were not helpful at all and they made the process of renting a car extremely difficult"

Reviews

  • Daniel R. Aguilar

Rented a base car for 4 days. Got a Kia Soul 2023. Paid for gasoline, GPS, and additional insurance (recommended). Not bad. Drove 994 miles with 3/4 of a tank. INs. - Online reservation process was very straight and fast - All information was consistent at the frontdesk on pick up time - Very professional staff - Car received very clean OUTs - Car was provided with an external and very out-of-date Garmit GPS unit. Many new places and highways were not available, making navigation unrelievable and confusing. Entering to the Google Era is mandatory. My smartphone saved my life a couple of times! For a very-first-time visit to the city, this was critical. - Road Assistant phone number was difficult to reach. Reporting a collision event was uncertain, but in the end, apparently efficient.

  • Dinesh Chatkara

No sense of urgency or concern. The employees don't provide any updates of why it is taking forever. They seem to take advantage of being the only agency that is open 24hrs. Only had two employees working...with over 30 people in line. Took more than 25 mins per person to process....even with the precheck being already done. Worst experience I have ever had with any rental agency.

  • William S

Hey I work for the company, good folks to work for. They definitely take an interest in the employee, your not just a number. Most workers seem happy on the job. However you better like driving if you shuttle cars around. Houston traffic is nuts!

  • Aaron B

Rental scam. They claim not to have any avaliable cars and say they need to charge extra. They also say we only have 2 choices #1 is 150$ #2 is 700$ for the day.... I see hundreds of cars in the garage ready for pickup.

  • Simone

The airport staff were not helpful at all and they made the process of renting a car extremely difficult. I hope that the staff gets better training in the future.

  • Aso Aso

They are horrible in business. Thier office is closed and long waiting time to get the car. Their customer care agent doesn't know how to help and sleepy.

  • Terrence Sims

The cars are so nice. It was clean & with what may have seemed to be, plenty of upgrades in the vehicle. Though they are the hottest cars to choose from.

  • Antonio Alvarez

It’s okay at best. Wanted a certain rental, by what the app is telling me I can choose. Then when I get there wasn’t able to get the rental I wanted.

  • Maryorie Maryorie

Fleetlogix poor management alot people quit this job due to alot discrimination and bad treatment to employees. Management treat you with no respect

  • Sam Hooks

Filled up the tank. Drove 4.1 miles to the car return. Got charged for approx 7 gallons of fuel. Not the first time this has happened to me.

  • Riad Suleiman (ROY)

The worest customer service ever I had in my life rode people and u ln politely and this is the most 2 rodest people there

  • Craig Scharffenorth

Had a great experience. The guy who dealt with me was super friendly and efficient. Car was in great shape and clean.

  • Robert Jr Thomas M

This is a super company to rent a car from, because, you'll get outstanding customer service from start to finish.

  • Danilo Amaral

O caixa me enganou (falando rápido e enrolado, não falando todas as opções) para me forçar a pagar por extras

  • Aking jerz #Eagles Flying High (JERSEY)

Not worth the time to get turned down when I have been using them for so long made me miss a flight

  • Modesty Dean

Always so kind and courteous when renting with them. Clean cars and great customer service!

  • Ігор Кулій

Дуже файні тут машини і хороший персонал) рекомендую!

  • The Real About It 2018

it was okay customer service could have been better

  • Eric Efraimson

Great location. Friendly and professional staff.

  • Bobby Nichols

Car buying and driving back to Longview.

  • aaron Peyton

Poor management and customer service

  • michael earls

I work here...good people

  • A G

Return process was easy.

  • foco1293

Quick friendly service.

  • Tiffany Abroom

Love working there

  • Javier

Personal amable

  • Ulysses Jones

Job interview

  • sarmad KAYS NAIM

Good service

  • Erwin Davis

It …

  • Adrian Conner
  • Hayden Fox
  • John Butler
  • Fausto Frometa
  • Kinshasa Brantley
  • Kes (Kes)
  • Francoise' Flannigan
  • Jenny Rzzaldo
  • Dale Gomm
  • Jay Norman
  • STEVEN TAI

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