Very good dealership to work with. Was able to negotiate price a good price as well as prematurely end the 2017 Pilot lease for the 2019 Pilot Black edition. While there are loads of review on the Pilot, most of them are a cosmetic white wash - as they really don't deal with key issues drivers face: Here are pointers most reviews don't cover The Good: 1) The black edition has incredible appeal. Looks hot and like a muscle car 2) LED lights - excellent - and the auto-high beam that kicks in over 45Km/hr a big improvement from having to mickey mouse the setting. They are also auto-levelling which means one always has the lights at a fixed point on the road no matter the car dips or rises. 3) Navigation screen - Huge improvement from the 2017. Gone is the cartoonish finish. It even has the elevation on the screen - which I really like. Only negative - the maps don't seem to be that accurate - it thinks you are off road - on roads that were good in the previous edition. The redesign of the screen helped. The extra power switch - doesn't impact me either way. I never use it as I always access it from the steering. 4) Can now stow a suitcase comfortably in the back after seating 7. Comes at the price of the front row. They have trimmed a few inches in the front - which taller people like myself notice immediateluy 5) The sound system is A1 - even has DTS enhancement. Makes Sirrus sound very good. First car where I can stand to listen to Sirrus. The volume control for centre speaker and the sub-woofer big bonus 6) Side mirrors are heated and auto-dimming at night. Depending on the Left/Right switch position, the respective mirror dips down when reversing. 7) Performance - much better take response and the transmission is way better that 2017 model. Really worth the upgrade just for that. 8) The wireless charger is in, but we lose one USB port in the front. 9) The display cluster I like with the digital tach. I also like the torque to the wheels display. Places for improvement: 1) The remote control - lost its home in the ceiling. It now sits in the back pocket and is a good candidate to get lost Love the car - I think it will make Pilot a lot popular that it is and answer a lot of the previous complaints.

Exceptional Service and Stress-free Car-buying Experience at Barrhaven Honda! My wife, Dianne and I recently had the pleasure of purchasing a new 2023 Honda CRV from Barrhaven Honda, and it was an exceptional experience. Many other competitor dealerships were very low on inventory or had very long delivery times; however, we were very fortunate and happy to find that Barrhaven Honda was able to deliver the vehicle we were looking for in a very reasonable amount of time. Linda, our sales representative, was knowledgeable, patient, and attentive to our needs. She understood our preferences and guided us through the features and options available. Upon delivery, Linda spent time with us to ensure we understood our new vehicle's features, upgrades, and anti-theft security features. Her professional, calm, and friendly demeanour made the entire process enjoyable. Narong, the finance manager was friendly, transparent, and made sure we understood all the details involved. Together, Linda and Narong made a great team, emailing or texting us with updates about our delivery and ensuring a seamless and stress-free car-buying experience. We are extremely satisfied with our new Honda CRV and highly recommend Linda and Narong to anyone looking to purchase a new Honda vehicle.

I was going to Ottawa Honda (same owner) for years to get service on my two Honda vehicles. When Barrhaven Honda opened it was fantastic to have them close by. The service I have been receiving has been continuously well above par and more than I would expect. The service team has been outstanding! I had recalls last year, a few frustrations for them as well as me but they just kept getting to the root of the problem in a open and straightforward way. Just recently I have gone in twice, had a couple of extra things that were concerning me, Roger and the team just took care of it for me because they appreciate my business. I trust and will pay for good service in a world where many people think things should be free. I am finding that Barrhaven Honda does not take my business for granted. To Josh, Roger, the service team, the nice guy who always asks if I need the shuttle, phone greeters and the leadership, thank you. To new people moving here (and there are many) if you need a good place to Service your car you may want to try Barrhaven Honda. Kevin, Stonebridge.

I bought Honda Civic 2022 Lx model and the features are awesome. Especially the person who told me all the features in detail was wonderful. Her name is *Lynda - Sales Consultant*(Sincerely Thank you). On very first day when I met her, initially I had so confusion and so many doubts about the vehicle because there are 4-5 trims available. But She took details from me and Shown very Good looking and features included car under my budget and She was so polite and answered each and every query I asked with Patience. Definitely If any one Looking to buy a car but confused (Which is quiet common), just contact BarrHaven Honda - Sales Consultant Lynda. She helps you out and provide you best deal among all other's. She helped out us through the process which made the whole process pretty easy and smooth. Finally after two days, Today I bought my car to home. Thanks Lynda and Thank you Honda-Barrhaven.

I had some noise in my car and I ask the service to check my breaks and let me know what causes the problem and they said breaks are in good shape just it is auto market and they charge me for differential fluid which wasn’t required and 2 times. But voice was still there and even worse. I went to different place and they said pad clips was missing in the break pads in all tires and one of rotor was shaking. Please guys check your breaks that clips really important and they are saving your pads, rotors and also your lives. I ask honda why it is like that. Their answer was yes they are aware of it and thats it. They don’t wanna take action at all and they service manager said he doesn’t care and said I can do What I want. This is how you serving to the people. To be honest if they would say sorry and lets fix problem I would understand them.

My husband Nick and I were just going to put our names down on a list at Barrhaven Honda last week, when salesperson, Alex Lavigne told us that there were two Honda Accords right there in the showroom for us to choose from. We were offered a white (platinum) Honda Accord Hybrid and a grey Honda Accord gasoline car to purchase right there and then. We jumped at the chance to buy a hybrid car. (We had heard that the waiting time for a hybrid can be up to 2 years)! We picked it up on Friday, and we love it. Alex is an amazing young lady. She knows her stuff too! I highly recommend Alex Lavigne to you, in order to buy your next Honda car. Also the dealership is a very prosperous one. There are lots of sales people on-site. Not like other ones that we have been to. They are keen to help you find your next vehicle - both New and Used.

Signed off my first lease today. I used to own all my cars so far. Because this is the first time I'm leasing a car, I was a little bit nervous about the process and unknown to me all kind of fees. The manager and salesperson have been very patient and courteous with me. I was feeling very comfortable discussing with them. They spent a lot of time answering my questions and looking for options to accommodate my needs. The entire process was smooth. No hidden fees or awkward discussions. Everything was transparent and customer oriented service. I will definitely return to this location for future deals.

I brought my 2011 Honda CRV in for the first time due to a Safety Recall for Rear Frame Corrosion. The Service Advisor asked me to sign a release of the vehicle in the event that the corrosion was excessive. They would then keep the vehicle, offer to purchase and shuttle me home. I was not given the right to a free temporary rental as per the recall notice and Honda Canada Customer Relations. This would leave me stranded without a vehicle. I decided not to sign or follow through with the inspection. I will be keeping my vehicle until a suitable replacement can be found other than Barrhaven Honda.

I just wanted to take a minute to rate my recent experience at Barrheaven Honda. This was a very smooth process from beginning to end. More specifically I would like give high praise to my saleswoman, Linda Udefi. Not only was she extremely genuine and a gentlewoman to boot, but also a true professional. Due to the shortage of cars around, i got my car way before the expected delivery date. I’m so happy and excited to drive around my new Honda Civic 2022 Touring. Thank you Linda & Team Barrheaven Honda. Amazing Experience.

I just moved in to Ontario and went to the best Dealership ever i.e Barrhaven Honda. I bought Honda CRV from them. The person who dealt me was "Kevin" a very genuine guy who explained me everything about car. He even went out of the way to pick me up from my place and took me to dealership so that I can complete my car deal. I love the car and the way Kevin dealt me was very nice. He is very down to earth person and I will be looking forward to go back to him for my car services in future. Thanks Kevin and Barrhaven Honda

From my initial visit to Barrhaven Honda, the experience of purchasing a Honda CR-V was exceptional. Reid's outstanding customer service, from explaining the vehicle's features to guiding me through the entire process, was inestimable. Linda Udefi's efficient handling of all the paperwork made the purchase smooth and hassle-free. Barr Haven Honda, with the combined support of Reid and Linda, provided top-notch service from start to finish, and I'm thoroughly pleased with my new CR-V.

My sister in law bought a 2017 Honda Pilot from here and the engine needs to be replaced at 70k. The shop she took her car to said it’s a known issue with Pilot engines and that they have recalls on these but Honda are not standing behind their product and won’t be replacing it for her. They also have a Honda Ridgeline so if this is how they treat loyal Honda customers, I don’t even want to imagine what they would do with non-loyal customers. Absolutely horrible!!! Buyers beware!!

On my first visit to Barrhaven Honda, I had a very satisfying experience. From the moment I received professional and friendly service from Fahim, to the excellent shuttle ride service, all went smoothly and as a result I am changing my dealership to only come here for my Honda service and future sales. On November 17, 2023, I also wish to thank both Linda and Kenan for the smooth and professional experience that I had when I purchased my 2024 Honda CRV Hybrid at Barrhaven Honda.

I have nothing but great things to say about Barrhaven Honda. I met with Linda at this location and she was extremely kind, helpful and patient with what my fiancé and I were looking for! Linda made getting a new lease a very pleasant experience and I’ve already started recommending her and the Barrhaven Honda team to my friends and family. Trust me, you will not be disappointed! I’m extremely pleased with the service and of course the product! ☺️

Bad experience with a lady in this location. With having this type of employee , the business will fall down soon. Her behaviour was against Canadian culture. The day I started dealing with her the way she deal is like doing her own business not like company employee. If I put details of what she did on me maybe it’s not good for companies good will. The worst finance or sales I don’t know her position exactly.

Excellent service received from Bashar in every step of the purchase experience. Bashar made sure to understand the needs and offered truthful and reliable advice. There was no pressure to complete the purchase. To the contrary, he gave us enough time to discuss our options before committing to the purchase. In addition, he provided an excellent follow up service when approached afterwards. Well done Bashar.

Purchasing my first ever car was so pleasant and heart warming from the help of Mustafa and Charbel, they’ll treat you like brother or family. Transaction was smooth and quick, they’ll give a great advice, tips and suggestions. And specially they take care of you. They’re the greatest sales men that I’ve met and I’m happy to be part of Honda Barhaven Family.. The Car I’m lovin’ it!

If you're looking for a Honda dealership, Barrhaven Honda is the place to go! All sales staff are friendly, approachable and make purchasing a new vehicle easy. Reid helped me out when purchasing a new CRV; his honest and easy-going approach cemented my decision to move forward with the purchase. I've sent friends and family here when looking for a Honda, would recommend to anyone!

Such an amazing time at this dealership, well worth the 6 hour drive to purchase my dream car! Alex are salesperson helped me out the whole way through, she was very nice, made the process of buying a new car so easy. It was an amazing time and would 1000% recommend anyone to see Alex, she was amazing!!! Thank you. ❤️ P.S the sun was not are friend in the photo lol

Went into Honda just looking for something with good size and price. Didn’t take Alex long to find me the right car at the right price. Such great help! She knew everything about the cars answered everything with no problem. 100% will be going back to see Alex. If you ever want a great salesperson go in and ask for Alex. you won’t be disappointed!

Let me start by telling you that shopping for a new vehicle is not always pleasant but I had a fantastic experience here at Barrhaven Honda. Shout out to Ray who helped me purchase a new Honda passport. What a down to earth salesman. Tells you how it is, no beating around the bush. Thanks again, love my new passport!

Picked up my 2021 toyota trd sport tacoma yesterday from Firas at the Honda dealership. We were impressed by his persistent but positive sales relationship. He was prompt and helpful. Sale was done in about 24hrs include assessing trade value. I would recommend working with him and buying another vehicle from him.

Fantastic service. Had a small oil leak on my 2022 Honda Accord. Dropped it off and no questions asked it was fixed under warranty. Fahim, Josh and their team handled everything perfectly. I was very impressed with the service and professionalism from the first phone call to pickup. Highly recommend their service.

Service was good . But I dropped off my car spotless and I came back to it be littered with some absorbant or foam. All over center console/ cup holders and seats. After bringing to their attention it was cleaned up but having to wait an additional 30min to have someone vacuum a mess that was made is crazy.

I bought the new Honda Civic Si and I’m glad I went Barrhaven Honda. They have a great selection of vehicles, knowledgeable staff and no nonsense, no pressure sales. The buying process was so simple and they provided quick turnaround. Highly recommend to go see Linda

I had such amazing experience with Barrhaven Honda! They helped me with getting a new car and I definitely 100% would recommend it! The staff is amazing especially Alex Lavigne as she was the one dealing with my purchase and did amazing also super sweet!

Best place to have your car. They follow and help you step by steps. The staff is very friendly, I had the chance to deal with the best of the staff LINDA. Just had my Honda civic there. I highly recommend the place to whoever needs a good car …

I am not the easiest of customer given that I take a lot of time weighing different options and ensuring I get the right car at the right price for me and my family. Barrhaven Honda, and in particular Linda, the sales and leasing consultant

I just bought a car for my parents from this dealership last week. Linda was great and very helpful and made the whole buying experience very easy and practical, even if I was more than a 100km away from the dealership. I needed a specific

I had a wonderful experience purchasing a vehicle at Barrhaven Honda. I received the best customer service from sales associate Linda Udefl. Linda provided me with the best deal that was suitable for my budget. Thanks Linda for taking the

I got a used car and dealing with the sales rep was excellent. Mustafa… good guy .. reason for 3 stars is that the car interior was quite dirty and seats had stains on them.. I was told that it would be cleaned before the delivery…I know

I completed the purchase of a used vehicle last week and I am pleased to report it was one of the best dealership experiences I have had. Kevin was my sales rep and he was attentive, respectful and pleasant throughout. He did not use any

I can't say enough about my experience at Barrhaven Honda. This is my second time purchasing a vehicle there and both experiences have been so pleasant and client focused. My latest experience with Mr.Reid was so comforting. He was

My experience buying a brand new 2024 Honda CR-V Sport at Barrhaven Honda was a 5 star all the way. With the help of Hassan as the sales rep and Linda in finance were both very professional and knowledgeable. Would highly recommend.

Recently got the New 2022 Honda Civic Sport while dealing with Ray. I am a first time car buyer and Ray was really helpful at getting me the perfect car me. Best experience I have had buying a car, highly recommend.

Absolutely the best customer service I have expireinced in a Honda. Came in without an appointment needing assistance and they took care of it for me, very respectful and helpful.

I recently bought my CRV sport 2023 from Barrhaven Honda. I had a great experience there. The service was great and the price also. I went to many Honda dealerships, but

Visited to purchase a CR-V. Was not a welcoming experience from staff. they seems like not interested selling me a vehicle. Purchased from Kanata instead.

Dealt with Firas and the whole experience was great. No surprise fees or add-ons. Very honest and the car came in earlier than expected.

Two thumbs up for Barrhaven Honda! We bought our new CR-V in 2018 with an extended warranty.