Placed an order online and was received within two days. Was updated along the way, confirming that my order had been placed, received, and dispatched. Pleasure dealing with Bella Luna. Will definitely be using this site for all my future jewellery and watch orders

Very poor online service. Delivery took forever, poor response to email , don't answer phones. When bracelet finally arrived after nearly 3 weeks, multiple emails and attempted calls it hadn't been put together as requested on order. Don't

Don’t buy online, they take forever to deliver! They do not respond to emails, their phone lines are always busy, they keep telling you they will deliver the next day. Don’t stick to their promises! The store is a complete scam.

Beautiful pieces to choose from absolutely love the variety they offer. If you ever out of ideas for gifts for yourself or that special someone go look at there page! Great service. Fast and super reliable :) love love love!

Do not purchase online. No feedback on your order. The contact number does not get answered. The emails are not replied to. There is a strong possibility of me not receiving my order of more than R3 000.

UPDATE: The watch was sent back 5 business days ago. Bella Luna has not been in contact to acknowledge receipt of the watch or next steps. They now have my watch and my

I have the same problem, no response to emails, phone number not working, struggling to cancel my order. One of the worst service levels I have seen.

Great Service, ordered a nomination link online and had it delivered to the store. Store personnel friendly and efficient.

Great service, massive selection to choose from. Definitely recommend Bella Luna to everyone...love shopping here :-)

My happiness is higher than before. I'm impressed . See me in your shop soon hydepark. Thanks …

Friendly and Professional staff, international brands and great pricing - Ultimate shopping experience.

Placed an order 8 Jan 2022. No update. No reply to my emails. No answering my calls.

Good day All I can say is if we were head hunting you would have been a staff member

Great service, quick delivery, and the most beautiful jewellery and watches :)

Quite a nice selection of fashion jewelry here. Staff very friendly too.

Great service. Have definitely upped their game!

Great selection of time pieces and jewellery!

Very slow shipping times. Painfully slow.

Awesome stores amazing selection

Great service. Beautiful staff.

Great brands for all needs

Well appointed and stocked

Great buying experience!

Amazing cloths