The Better Car Company really is far better than any other car dealership I have ever encountered. Initially I spoke to Domenic who, despite my calling after working hours on a Friday evening, had no issue giving me the precise condition of the BMW, not leaving anything out as a nasty surprise when I arrived. James was the one who showed me the car, has a vast depth of knowledge and he was 100% honest about the condition of the vehicle which was immaculately presented, clean inside and out with original mats. James allowed me to take my time looking around the car and didn't mind me plugging in my OBD reader and checking the fault codes or performing various other time consuming checks. The only thing I was not happy with was that the previous owner had curbed all four alloys and there was a slight scrape on the rear wheel arch. When negotiating the sale, James arranged for the alloys to be fixed, arranged for the scrape to be sorted and also filled it with fuel! I couldn't be happier with the service. If you are after a high quality used car, in sublime condition, for a low price, I couldn't recommend Better Car Company more highly.

Mixed reactions. Enquired originally online the first time about an Range Rover sport they had. I did get an answer to it as best as they could. Not long after sent another enquiry and waited for reply, nothing until Carsales sent message this afternoon that it sold. I had arranged quotes from freight companies while waiting for reply and after nothing for a few days, heard Sydney was closed due to COVID so I guessed that’s why I was not contacted. I contacted them straight away to say I have been waiting for reply to go the next step and buy and was told first in first served. It was not my fault that my second enquiry was not answered. I then said that Carsales had sent me this morning with a short survey about that dealer and car and if I brought. I answered I had not heard from them on all enquires but I guessed it was of COVID and how businesses shut. Not happy guess online enquires are not important to this business.

I was just scrolling through Facebook market with no intention to buy a car, but then I came across a slick BMW that caught my attention. So I called James to get a bit more information on the BMW. And from the first conversation I knew I could trust him and he was a genuine guy. Also me being located in QLD and company was in NSW i wasn’t sure if I could trust that the car was gunna be in good condition as it it was mentioned on the Marketplace. But like I said, I knew he was a genuine person from the conversations we had over the phone. Long story short, I ended purchasing the car within the next few days. James being the legend he is, he even paid for my car to be transferred from NSW to QLD. Now I’ve got my first car that I’ve bought and I’m very, very happy with it thanks to James and the crew at Better Car Company. I have nothing but good things to say.. Appreciate it, James

I reached out as I was interested in a very specific car and James gave me a call within maybe 15 minutes. He was super accomodatibg and we scheduled a viewing and test drive on the same day. I appreciated the casual, transparent, yet professional vibes. Within a week we had organized an inspection, James took care of a few little fixes on the car (nothing big as the car was and still seems in great condition) and he even drove the car to us for the final sale. With so many shady private sellers and impersonal dealership out there, I‘m glad I landed with what I like to think as a boutique dealership. Communication was fast and easy throughout the process. Very happy with our car and would definitely recommend workibg with James and team.

Better Car Company has that name for a reason. I traded in my beloved 2000’s BMW for a beautiful Mercedes W123: a dream daily driver of mine for awhile now. James spoke to me like a good friend apposed to a typical salesman, and was easy to contact, reliable and incredibly knowledge about the cars details and history. I appreciated the teams honesty and assistance throughout the process of trading in and purchasing a ‘new’ car. I am very happy with my decision and would recommend Better Car Company to anyone. My Benz has so far taken me from Newcastle to Canberra and everywhere in between without fault. It has been as reliable and easy as Better Car Company’s service :)

I recently bought a used car from James at Better Car Company and I am extremely happy with my experience. The car I bought was priced fairly, and I ended up with a car in great condition that met my needs. I actually came in looking at a different car than the one I left with. James showed me some options that better suited my needs in my price range. James went above and beyond, and I appreciated his transparency and manner - no pushy sales tactics. He was always quick to respond and progress the admin associated with sales. I highly recommend James and Better Car Company to anyone looking for a genuine car from a genuine company. Thanks for my new ride!

My experience with James and the Better Car Company has been excellent. I was very cautious buying my first car, but from the outset it was clear that James was upfront and transparent about everything, he has a good eye for finding deals and clearly has experience in the field. James' communication was good and he did go the extra mile to make to make sure the deal was fair. The car I have purchased has been mechanically sound and very well looked after. I would reccomend James to family and friends. The finance broker was really good and quite experienced too.

James is a fantastic dealer. I bought my first car from him and he went the extra miles and put in the hard work to make sure I am a happy customer. From offering Buy-from-home services and patiently meeting all the requirements of the novated lease company, to servicing the car for it to be in top safety, squeaky clean and top quality (you can see from the pictures) He is super thorough, transparent and diligent in everything that he does. I highly recommend him and the Better Car company to anyone who is looking for a trustworthy dealership for used cars.

Just bought an absolutely amazing Audi A8l V8 turbo diesel from Better Car Company. I've been wanting to buy one of these for at least the last 10 years but have never been able to find one to my standards, better car Company luckily put me in what I think is Australia's most stunning Audi A8! I couldn't be happier with the service that the owner and his partner have offered me, during these troubling Covid times they made the purchase smooth effortless and contactless, they even delivered the car to my door step! Thanks Better Car Company!

I recently purchased a van for my business from the BCC company. From top to bottom very satisfied and happy with the service and vehicle i purchased. They treated me as a important customer, and they could not do enough to help me through the sale, no stress, no games, no silly car-yard nonsense, right down to business, the way it should be. My trade in was accepted and they paid me more than a fair price for it, so very very happy with this purchase and dealings with BCC, i recommend them and will use again. Many thanks again P/U

I must say I was very impressed with better car company and James from start to finish James was great to deal with very honest and trustworthy he even went the extra mile to personal deliver my car over 600ks north of Sydney the pictures were good but the car was even better in person James being friendly and true to his word made the sale of the car a breeze from purchase to delivery James is very professional at what he does I definitely highly recommend better car company to anyone looking to purchase a car thanks again James

Jay was very friendly polite punctual and professional His attention to detail in describing and videoing the vehicle was more than I have experienced previously other than when I was in the industry for over 40 years No hard sell, dealt with questions sensibly and quickly and if he didn’t know said so and came back to me quickly I live in Victoria and buy cars interstate for personal use regularly He will be my first go to man from now on Thanks Jay

James & the crew at better car company are easy going, friendly & just a fantastic bunch to deal with. They helped me with my purchase of a Vw Passat R36 which I was specifically looking for. James was easy to talk to & has in depth knowledge of the market, he assisted me with buying from interstate, before heading to Sydney, he sent me videos and lots of pictures of the car which helped massively. Could not speak more highly of these guys 10/10

Had the absolute pleasure of getting our first car in Australia from James. His care, attention and genuine passion was infectious and really heartwarming. We felt comfortable throughout and it was so nice to deal with someone who genuinely cares about his customers. We would 100% recommend to anyone and we will certainly be keeping in touch to sort out our second car when we are settled into life in the country. Thank you again good sir!

I went to visit James to inspect a vehicle I saw on the internet. The trip there was only to take a quick look as I hadn't looked into any others. But after seeing the car and meeting James, I purchased the car in 3 minutes flat! And without a test drive! James made me feel comfortable and I sensed his honestly and confidence in the car. I am very impressed with the experience I received from this dealership. Thank you James!

We were looking to purchase a pre-owned car that came with warranty. We found James at Better Car Co, a small niche business in Sydney and James was great to deal with right from the start, and despite our purchase having to be remote and via video due to covid, the service was personel, the videos were thorough and we purchased our car with confidence. No silly caryard nonsense, it was perfect for us. Highly reccommend.

We bought last week a very neat and tidy 2020 Skoda Fabia with 2 years manufacturing warranty remaining. Very happy with the purchase and also with the buying experience. James was a pleasure to deal with. Calls answered, prompt service, customer is treated as an individual (not a sale), car was presented immaculately and the appointment / booking method works well to support the process. Thank you James.

I WOULD LIKE TO GIVE A BIG THANKS TO JAMES, I WOULD HIGHLY RECOMMEND THIS COMPANY, JAMES HELPED ME ALOT WITH A CAR THAT I WAS VERY INTERESTED IN, HE WENT OUT OF HIS WAY TO SEND ME A FULL TOUR OF THE CAR EVERY SINGLE DETAILS SINCE I COULDNT MAKE IT THERE DUE TO LOCK DOWN, HE IS A VERY GOOD CARSALES MAN, TRUTHWORTHY AND HARD WORKING. I APPRECIATE ALL THAT HE HAS DONE FOR ME. THANK YOU SO MUCH JAMES. :)

Dealing with Better Car Company, nothing short of 110% this Sydney branch, was so helpful, the car the $$$$$ price, awesome, bought on line, what I saw I got, delivery not a problem, living on the north coast, sales person, owner operator, James made the transaction DEAL, truely a pleasant experience, I highly recommend this business, only one problem, not enough gold stars supplied should be TEN

Very disorganised business, when I purchased the car I was looking forward to turning up to a nice detailed clean car. Unfortunely the car was dirty and as a had no time to waste I had to take delivery of a dirty car! I then had a problem with the car and the dealer is avoiding me and not fulfilling their warranty obligations. Beware ! Poor experience, would highly recommend look elsewhere!

From the get go James is an absolute pleasure to deal with. Honest, straight-talking and true to his word. In what can sometimes be a daunting situation - the entire experience of purchasing my first car in Australia was pleasurable and headache-free. Car is a beaut, it’s clear these guys don’t buy any old junk. Highly recommend, and will definitely be my first stop for my next vehicle.

Went with my dad and father-in-law to buy a 2015 Nissan Pulsar C12 blue hatchback and the whole process was smooth from beginning to end. James is super friendly, professional, fair and transparent which is essential. Paperwork and details were organised and clear. The whole experience was extremely positive and my dad is really happy with his car. All the best with your business!!

Had the best experience with the better car company. James was so ethical and honest and went out of his way to bring the car to my home to see it. I would highly recommend him to anyone looking for a great car. Five star service and great customer service. Once I purchsed the car james bought to my work to do all the paperwork and thouroughly explain all the functions of the car.

We recently bought a car from Better Car Company and it was a really good experience and would recommend buying a car from them. James showed us the cars we asked about, was honest and forthcoming with all information on the cars. He was patient, easy to deal with, understanding and gave us time to make our decision. We are extremely happy with our new car. Thanks again James

From my initial text inquiry to driving away with the car was a matter of hours. I dealt with Joe and the service was excellent. The trade in value for my car was genuinely fair. I’m so happy with the Mazda I purchased - my mechanic who checked it out for me said that it was in perfect condition. Would highly recommend them over a bigger dealership.

Highly recommend better car company. Very honest friendly and really do everything they can to make sure your happy with the purchase and go above and beyond in delivering a fair price for a quality car. Will be using them again for my next car purchase and have told family and friends also. Thanks again guys and keep up the great work and cars

So very happy with Better Car Company and the service they provided! James was so attentive, genuine and kind. The car is perfect and exactly what was advertised. James was great to communicate with, was honest and made the whole experience easy. He went above and beyond and exceeded my expectations! Thank you for making me one very happy girl!

Excellent customer service. James was really good at the dealing process, understanding your need and respecting the customer decision time and methods. The car I bought was in great conditions and all the paperwork was in good shape. Very stress free buying experience. Highly recommended, I would consider dealing with better car company again.

These guys are THE best! If you are looking for a used car in Sydney, you would be hard pressed to find a more professionally run and honest used car business. I came across James and Dom via Carsales. To say that they are highly recommended is an understatement. Extremely happy with my purchase and the aftersales service they offered. 5 stars

Domenic was an absolute pleasure to deal with. Thank you for your clear communication and an easy, straight forward process. I highly recommend Better Car Company. I have had negative experiences with other brokers in recent times (both large car yards and smaller operators) who were pushy and dishonest. Happy to have found Better Car Company.

James was great to deal with felt like we knew him for a long time rather than a salesman my wife and felt comfortable dealing with James he also delivered the car to medowie port Stephens from Sydney which was appreciated very muchly would highly recommend James company to any car buyer once again James thank you from myself and Donna

Highly recommend Better Car Company. Domenic and James are a pleasure to do business with. The car we purchased was true to the description and we drove it away within an hour or so of the inspection. The most transparent, honest and easy car purchase I have ever made. Thanks again guys, my daughter loves her Nissan XTrail …

The best dealership that I have ever dealt with. Both James and Dominique are super friendly, knowledgeable people who are passionate about giving a superb service to the customers. Unlike the other dealers, James kept in touch even after the sale and dealt with any questions we had. I definitely recommend them 100%.

I wouldn’t normally go to dealership but Covid made it the best option but I had reservations. James changed my perception completely. He was a pleasure to deal with. Sensible negotiations and excellent customer service. The whole experience was great and I would recommend better car company without reservation.

Excellent company, ensures your car is perfect before collecting the keys. James always made sure I was in the loop for the whole process and was a pleasure to deal with. Absolutely delighted with my new purchase and would 100% recommend for anyone looking for a car. Trumps my previous experience when buying! :)

purchased a car with a blown head gasket, i lost around 3500 thousand within a month. the car showed indications of the problem within the first week . After a month ,my option was to sell it back for less than the purchase price . would not recommend this company to anyone . totally ripped off .don't trust them

James was great from start to finish. Super efficient, knowledgeable, friendly and professional. He went out of his way in these COVID-restrictive times to help us view the car we were interested in without any pressure. I'd definitely recommend his services (and have already passed on his name to my friends).

James provided excellent service in helping my son purchase a Subaru Forester. James organised for new tyres to be fitted on the day, and dropped the car to our home as he was concerned about my son driving the car to Canberra with worn tyres. That shows great care and customer focus. Highly recommended!

An all-round great experience with James & Better Car Company. James is easy to talk to and the kind of person you immediately feel is honest. The whole process was very easy and I am very happy with the car, it completely suits my needs and was fairly priced. I would highly recommend Better Car Company.

Excellent customer service. James was very patient in addressing all of my concerns when purchasing the car. He went above and beyond to ensure that I was comfortable with everything regarding the state of the car before selling it to me. Look for James when buying a car, he will do right by you. Cheers

On my 5th attempt to find the right Mazda 3 car i finally found the right one through this dealership. Dom and James have been very kind and approachable both on phone and in person. Clearly their method of rotating limited stock with quality cars is definitely satisfying many second hand car buyers.

Excellent service and after sales service by James. He not only helped with the decision making process but also in owning the vehicle. Once I decided to buy the car, James had the car detailed and dropped it off at 10PM as I requested same day delivery. Will highly recommend using them.

James and Domenic were an absolute pleasure to deal with. Their knowledge and passion for the cars they sell really puts your mind at ease. They go above and beyond to not only sell you a reliable car but do it with a smile on their face. I would highly recommend their dealership.

I recently bought a used car from Better Car Company and I am extremely happy. The car was priced fairly, and car is in great condition that met my needs.I highly recommend Better Car Company to anyone looking for a genuine car from a genuine company. Thanks for my new ride!

Was very apprehensive with buying my first car, but from start to finish James was great to deal with. Very honest and trustworthy. Car was all too picture and description. James made the whole process very easy! Highly recommend and would 100% go back for future purchases.

Loved the entire experience with the Better Car Company. My son was recently in communication with James and I could not be more impressed! Even though a car wasn’t purchased (due to the budget), James and the team were honest, transparent and very genuine. Thanks James!

I just brought my VW golf from James. Safe to say it was the most pleasant car experience of my life. James even drove the car out to rose bay so I could inspect it as I didn’t have a car at the time. I highly recommend the better car company…… you won’t be disappointed.

A most professional outfit with great service and even better quality and value of cars. I was referred by a friend that has had multiple dealings over the year with this company and they are faultless. Will definitely be going back when I'm looking to trade up again!

Excellent service. Went above and beyond to ensure we were happy with the car. Nothing was too much trouble. James, you're awesome. Thoroughly recommend this busines to anyone looking for a great deal on an excellent quality vehicle, which is exactly what we got!

WOW!!!! James is an absolutely incredible guy. Went above and beyond my expectations with my recent purchase. So in love with my wee Dory! Thank you you from the bottom of my heart James and Better Car Company. Highly recommend them for your next car purchase.

I just bought a car from James and the whole process was a breeze. He is genuine, very accommodating and easy to talk with. The car was in good condition and runs very well. I had a nice experience and I highly recommend them if you want to buy a used car.

I bought a car from James a few month ago now and it has been perfect. I genuinely don’t think they’d sell a car they didn’t believe in. James has kept in touch, checking up and answering any questions or problems we have. I would recommend them 10/10.

I have bought my Volvo V50 and could not be more happy with my choice. Thanks James for you honesty and care to make sure you were delivering a car without any issue and you did it. I would extremely recommend Better Car Company for you next car deal.

A wonderfull experience for a new car buyer, the better car company were honest and easy to deal with and made the process easy and hassle free. Very happy with my overall experience and will not hesitate to go through them in the future

Moronic interaction with staff or worker. Quick to argue and insult me for no reason. Feels the need to talk over me and belittle me. Refused to give me address of shop. Terrible service. Very disappointed. I would give 0 stars if could!

Very positive dealings with this company, and in particular, James. My car was personally delivered today (over 200km away) ! I was struck by James’ honesty, willingness to go the extra mile, and his fairness. 10/10 would recommend

Was very apprehensive on buying my first car in Australia, however James was very friendly and made the process so easy. Great communication & trustworthy. No issues with the Audi and cleaned on collection. Would highly recommend!

Good service, nice, honest guys. Car was good value for money and the process was easy from start to finish, very accommodating, drove the car out to me out of hours for a test drive and answered any question about the car.

Enquired about a car Friday evening (quite late) though Carsales. There was a response very shortly after. Made arrangements to view that car 11am Saturday. Drove away at 12:30pm with the car. Was a pleasure to deal with.

James was great. Easy to deal with and hassle free purchase. Very happy with car that was in ‘like new’ condition with excellent service records. Would definitely purchase another vehicle from the Better Car Company.

Service was amazing! From the first enquiry, to driving away, the quality service was there across the board. James in particular was great to deal with. Made the process easy and flawless. Would highly recommend!!

James was trustworthy, professional, accomodating and went the extra mile for us. He was happy to answer all our questions and we would highly recommend him to anyone. Thank you for your help in finding our car!

Very honest work from James! From the very beginning he was prompt at communicating, easy to talk to and very transparent. I would highly recommend James and the Better Car Company. Definitely one of the best

Fantastic experience dealing with James from Better Car Company. Knowledgable and trustworthy dealer, very glad we found the perfect car here. Communication was great & we’re loving our new car so far!

Outstanding customer service! James was extremely professional and helpful as well as a fantastic communicator. We were treated with courtesy and respect without any pressure. Highly recommended!

Absolutely amazing workers took care of my wants/needs. Gave me my beautiful car that I love and am so happy with for a great deal with a trade in. Will be recommending them to friends and family

James at Better Cars has been great to deal with: knowledgeable, absolutely no BS at all and great service. Trust is huge for me in doing business. I will definitely use Better Cars again.

Great experience with purchasing our new car from start to finish with James & Better Car Company! It was a smooth handover and we couldn't be happier with the service we received.

James and Dom made buying my first car a very enjoyable experience. Super friendly and very responsive. These guys are the best thanks so much. The Skoda Octaiva RS is a blast.

Bought a car from them around a month ago. No issues. Good value for money. Got 3 yrs warranty. Nice and honest people. Not like any other car salesperson. Highly recommended.

Very pleasant to deal with, enthusiastic and helpful, plus I got the car I wanted at a reasonable price and in good condition. Wouldn't hesitate to buy from them again.

Very easy to work with and honest! They brought the car out to me to have a test drive and they were very flexible with arranging the pick up of my transport!

Refreshing car sale experience. If you’re after professional, transparent and fair then this is your place and James will look after you. Highly recommend.

Excellent service and price from Better Car Company. They also organised to have my car transported from Sydney to Townsville within a week. Unbelievable!

Superb service, honest advice, experienced staff, cannot recommend enough, nothing but quality used cars to chose from. Thanks better car company.

Excellent service, bought a car sitting in my home for Victoria and every need was taken care of down to the delivery of the vehicle from nsw.

Great experience dealing with James and Dom. James was always contactable and made purchasing a used car seamless. Thanks guys.

Great and professional service. Smooth sale and Jason is very helpful. Highly recommend if you think of buying a 2nd hand car.

James was an absolute weapon! He answered all my questions and was extremely open about the vehicle. Would highly recommend!

Great service and a really smooth transaction. Very pleased with the vehicle too, and the description was 100% accurate.

Great, easy going and straight forward experience. I found James to be honest and very easy to deal with.

Great business to deal with. Forthcoming with all information requested on the car. Highly recommend.

Awesome experience, Domenic was so great to deal with and made everything so easy. Highly recommend

No fuss, no bull, very happy with the car. For a change a very pleasant experience. Thanks James.

Friendly and efficient service from James. Great experience overall. Would highly recommend.

I bought a fantastic car and the seller was very trustworthy and reliable. Highly recommend

Bought a golf from James, excellent service and had the car ready in 2 days! Thanks guys

Fantastic service. Would highly recommend. James has been really helpful. Great car too

Great dealership, professional service. Highly recommend.

Great service and easy to deal with.