I gave Big 5 , a one because of the BIg 5 . . . In Canoga Park branch , I wanted to buy a glove . . When I was at Reseda Park 5 and I asked the at Reseda to see if they had the glove that I wanted there and a right handed glove because Reseda only had left gloves they said they did . . . But when I showed up to get the glove . . It was not the glove but a lefty as well . I nearly blew my top off . . Then the proceed to call another Big 5 which I went to in Encino where they took care of me . . . So thank you . . . I think I f you run a big 5 store , you would know the basics of sports . Between a right and a left handed glove . . .smh . . .

I remember going to Big 5 when I was a kid, 25 or 30 years ago. It seemed like they had everything back in the day. The stores were big, clean, well lit, and carried actual sporting goods. This Big 5 is not like that. It's not the worst one that I've ever been in (this one is clean), but it's a far cry from the heyday of the brand. They carry items for a good variety of different sports, but the individual selection within those sports is minimal. Drop in if you have a reason to be in this particular shopping center and can spare 10 minutes to look for something you need, but don't bother going here as your first choice.

While I initially encountered issues post-sale with my product after I had made my purchase, the staff at Big 5 was understanding and able to provide me with the assistance I needed. Andres was an incredible source of information, helpful at every step, and courteous throughout the entire process. Their customer service was nothing short of professional. I can whole heartedly recommend others to shop at this Big 5 location.

I was looking for special water shoes for long time and finally I could find it here. I have checked a lot of stores but no lock but these guys told me come back on Tuesday maybe we can have a good news for you. I think each of their branches has different products because I couldn't find this shoes in any other of the branches. The guy helped me out was very nice and was really willing to help and he did. Thank you

This store is very well stocked with products for a variety of sports and needs. The staff is friendly and helpful. I have purchased everything from a bicycle helmet to a home gym and trampoline from here. If they run out of a specific item they will tell you when tbey will get more or if they will no longer get any more.

My initial interaction with the sales rep in knives and guns didn't go so well. Once he realized I wasn't there to browse the isle but to spend money on a product I needed he lost the attitude and became pleasant to deal with. Although I live right up the street, I'd rather go to another BIG5 than to be treated that way.

Good assortment, but employees dont care about customers. Was waiting in line while one of the customers was talking to employee at the cash register for like 15 minutes. Until I told them to move on cause I had a line of customers behind me waiting to pay. Bad management and super slow

Discount sporting goods with a very good selection. Lots of shoes, camping gear, baseball and softball gear, and a lot of electronic goods. They have a lot of clothes also including snow and skiing stuff. Weekly specials and sales, so check the ads if you want to save a few bucks.

All around good general purpose sporting goods store. It doesn't specialize in any one sport or outdoor activities or supplies but it's good for basic sporting equipment & merchandise. This particular store could use more staff though, seemed like it was short on employees.

I go camping at least once a month and this is the only place I go. The best selection for camping gear you’ll ever find, and the cheapest prices imaginable. There is no reason why camping gear should cost an arm and a leg like they charge at other places.

Plenty of parking at this outlet. Helpful friendly staff. Good deals on shoes. I buy all my running shoes here ( past fifteen years ). Clean store. Good return policy. I recommend Big 5 Sporting Goods store because of the good value and service.

Little bit of each. Staff for all sports. From fishing gear to tennis, this sport is the place for sport lovers. It is not big, and you will not find everything you need here,, but you will find the small things that you might need for

I went to go buy some ammo Nice employees I guess. They help me out on everything but I was waiting because this guy came in. They referred him as a Tweaker watching him. Whatever they check me out The cashier ? Photo of me why

The staff was extremely helpful. I needed neoprene knee braces and jock straps and they showed me diff varieties. The staff offered me disinfectant. They were courteous and friendly. The store is very clean and well stocked.

Just went to browse speed bags, employee didn't know if they carried them (they did) but to be fair, it was kind of a niche thing I was looking for. I can't expect every employee to know their inventory by heart.

I was given the wrong change, $20 short, went back inside snd got The funny looks and dirty talk. That’s fine, you can have my lousy $20, the fat girl at the cashier probably needs it more than I do, Never again.

Excellent phone response to an inquiry about an item really great follow-up by the store manager and item is ready for me when I got there to pick it up excellent all the way around good people good store

Everybody who works at that store seems very nice and attentive. With one glaring exception. The manager named Vanessa is consistently rude to customers and her own staff in full view of the customers...

Shout to the people working there on 1/12 night. Made it with minutes to spare and didn’t end up taking the boots and were super nice about even though it past their closing time, really appreciate it.

Its so dystopian that you can get inflatable swimming toys for kids and ARs, Knives, Glocks, and Sniper Rifles in the same aisle. Anyways amazing bubble gum (Big League Chew) If you see it. BUY IY.

Called in for what I needed, had a good experience with the folks over the phone and no issues once I got there. Good staff. Philip at the counter took care of my purchase from start to finish.

Good store with one problem or a plus, you can decide yourself. they have little of each. not enough, but they cover so many sport activities, that each one will find that he might need here.

After Sportmart and Sport Chalet went bankrupt this is the only "chain" still afloat in the San Fernando area. However the store not providing enough seasonal inventory and variety of things.

Poor customer service. Didn't even acknowledge my presence, let alone the fact that I was totally ignored and the person who came after me was assisted immediately. I was ignored

One of the lady's was all in my business and being rude I did not like it and all I was there for was to buy something not get life feed back from some stranger and lady in line

Truly top notch customer service, particularly from Kirk who went above and beyond to help us find the exact right item that we needed. Great store, great staff.

I was greeted upon arrival I was able to find the items with the assistance of associate store is not that big but it provides great customer service

Very helpful, organized for a Big5 (most I've been to have been pretty messy) and they seem to have everything I'm looking for from their weekly ads.

One of their nicer stores. Inexpensive sports gear. Sports and casual shoes is what I go there for. Sales people are nice. Parking is plentiful.

As soon as you walk in no one greets or welcomes you which is down right rude. The cashier's have such an attitude problem it's just ridiculous.

This big five store is OK. You can find things here including fishing equipment. Service is not amazing so you have to find things on your own

Big 5 always depends on the location. Certain stores are stocked with better quality items, so overall it's an average place to shop.

Had what I needed. Was disappointed when I signed up with my email, it said I would receive a 10% off voucher. Never got the voucher

Always has what I'm looking for great place cant remember the managers name but he wears glasses very helpful has great work ethic.

A store that offers the best quality of shoes, men's clothing and some other stuff. What a massive selections they have here.

We were looking for a specific item and they didn't have it so we left. Nothing really to share. Employees seemed pleasant.

That's a good store they have good deals always have offers and the people work there is nice they are doing great job

Very organized, clean every thing was in its isle and the prices were affordable over all I rate this store 5 stars

The staff here is really nice. Love the selection. They're pretty straightforward when it comes to Sporting Goods.

They were very helpful! I was looking for rain boots and the employee went to the backroom and found my size.

Salesman with mostash was unprofessional. Girl was helpful, but online cupon ended 7/15/18, unfortunately.

Management honored sale price after the sale due to a what an employee mistakenly told me during the sale

Friendly staff and I buy toys and airsoft guns for my kids there. Manager has always been very helpful.

My go-to place for outdoor products. Sign up for their email list and take advantage of the savings.

Great customer services, they knew where everything was. Well stocked, clean, nice store to go to.

I always find what I need at an excellent price. Also the service of the staff is very efficient.

Best customer service. Very friendly. Great sales and selection. Always excited to come here.

The staff there are very eager to help. Always a plus in my book! Bought some things as well

Got some of my faverot stuff here and most of it is of better quality, same price as others

Best B5 store. I get here whenever I need something and almost every time find it here.

Find what I was looking for. A good prices. And used a online coupon for extra savings

This guy at the guns departmet is very knowledgeable about guns very good service

Very bad customer service especially in the shoe department. Not helpful at all.

Good prices, good variety of brands and sizes. A little difficult to find help.

Best place to buy ammos. Sign up for one day deals and get deals in ur email.

Looked like a very live store. Girls behind counter answered every question

Didn't find what I came for, but the staff were very helpful. Nice place.

workers 5 stars very organized business and 3 minutes from my house

A tad to small, it doesn't really have a good selection of anything

When it comes to sport equipment i come here for everything i need.

Has a the camping and sporting goods basics at a reasonable price.

Been coming here for years to get anything I need for the outdoors

always can find deals here but inventory mgmt isn't the greatest

Girls in front don't know how to treat customers. Zero interest

Fast, Curtious, Polite, friendly, and helpful customer service

Not a big store not much variety and the help was not helpful

Most of the times, I am pleased with Big 5 Sporting Goods...

I love coming here for my guns nd whatever else I need

The man's employees are more nicely then the womans.

Awesome place to find all your sporting needs …

Great helpful employee...slim selections of product

It’s really fantastic experience with this location

A place that has most everything you need in sports

Great price on Baseball Cleets and Running Shoes!!

Always good customer support, always good sales

I love shopping found nice sports idam. …

Clean. Nice service. Outstanding products...

Jason in shoes is the best customer service!

Good selection, friendly staff, good prices

Nice store and friendly staff, very helpful

Poor selection, outdated, needs an overhaul

Lovely and friendly quality employees!

Bad customer service, rude lady today

The staff here were nice and helpful

A little bit of everything OK prices

Clean, decent selection, good prices

Should be careful at cashiers …

Very great deals...always go there

Good customer service! Thank you!

I like the quality and the prices

Friendly staff, great selections

Great prices and awesome variety

Everything for out doors is here

Good attendant and a good place

Seem to have everything I want

Friendly staff. Good pricing.

Small store but helpful staff

Great big 5 has lots of stuff

The only sports store in town

Clean sports store love it..