Black Lounge - Restaurant & Cocktail Lounge is a Restaurant located at 7 Lagoon Dr, Umhlanga, Durban, 4153, South Africa. It has received 30 reviews with an average rating of 4.1 stars.
Monday | 8AM-2AM |
---|---|
Tuesday | 8AM-2AM |
Wednesday | 8AM-2AM |
Thursday | 8AM-10:30PM |
Friday | 8AM-10:30PM |
Saturday | 8AM-10:30PM |
Sunday | 8AM-10:30PM |
The address of Black Lounge - Restaurant & Cocktail Lounge: 7 Lagoon Dr, Umhlanga, Durban, 4153, South Africa
Black Lounge - Restaurant & Cocktail Lounge has 4.1 stars from 30 reviews
Restaurant
"We celebrated my boyfriend's birthday here"
"Service is pathetic"
"The food here was great but I'm disgusted with the service I've been there 3 times already and each and every time I was given an incorrect bill and I had to correct the bill and send it back , on my last two visits I had rude a waitress and for that reason I didn't give a Tip"
"I am highly disappointed by the service and treatment that I received at Black Lounge on Saturday "
"The service was terrible, waiters were very rude including the Manger"
We celebrated my boyfriend's birthday here. I booked a reservation and called the restaurant 2 weeks ahead of time. The manager was extremely helpful and allowed me to drop off a cake, balloons and flowers to surprise him. The staff were extremely accommodating and really made the night magical for us. They went over and above to decorate and seated us in a private corner for dinner. Additionally, they all came out with sparklers and the cake and sang happy birthday to him. He had a wonderful time. We started the evening with a topical Jam Jar and garlic bread with cheese for starters. We followed this up with a Cherry Daiquiri and OH Johnnie Cocktails and the Siena Pizza for mains. However, we did not get any dessert as the cake was served after dinner. The dessert options were few. The food and drinks were absolutely delicious. The place is well lit with good music. The staff were extremely helpful and provided me with aid as my heel broke. Despite the minor hiccup, I had a wonderful night. A special shout out to the staff for treating us like VIPs. Would definitely recommend checking it out.
Service
Dine in
Meal type
Dinner
Price per person
R 250–300
Food: 5
Service: 5
Atmosphere: 5
Parking space
Plenty of parking
Service is pathetic..we waited 5 minutes to be seated, not because they were busy, but the staff simply chose to walk past us (definitely a lack if experienced servers). Cocktails had ingredients missing, but they don't tell you that they didnt put it in, we had to ask it was missing certain things, and then they say "we were out of stock" Vibe was good - however the place was quiet for the nunber of seats they have, we went for RnB Wednesday and there were some RnB songs , but 50cents and Drake aren't exactly RnB .. Food is mediocre as is the kitchen manager and QA. I ordered a medium fillet which was decent and asked for a baked potato and extra veg - I received sliced fried potatoes but they chose to put that ony partners plate instead with his 10 fried chips. His medium rare sirloin was given to him rare and when we raised this with the kitchen manager she simply apologized and didn't even ask to take his steak back and refire it. My overall impression - it is an orchestra of incompetence that relies in its location to carry it... would give the food a miss - a good place to chill for a beer and a vibe.. but then again, so is tigersmilk
Food: 2
Service: 2
Atmosphere: 3
The food here was great but I'm disgusted with the service I've been there 3 times already and each and every time I was given an incorrect bill and I had to correct the bill and send it back , on my last two visits I had rude a waitress and for that reason I didn't give a Tip. The frustrating part was that the customer service was so pathetic and when I pay my bill both waiters on both occasions said to me "Oh you haven't even tipped me" I think a tip is voluntary of a customer if a customer is really thrilled with the service however with the service I have received I would never spare any tip.
Service
Dine in
Meal type
Lunch
Price per person
R 300–350
Food: 4
Service: 1
Atmosphere: 5
I am highly disappointed by the service and treatment that I received at Black Lounge on Saturday . My phone " was stolen" and i asked for assistance from the Manager who went on to insult me saying " I am drunk and dramatic and I can go ahead an report them on Hello Peter she doesn't care " Honestly all I wanted was someone to help me look for it or for her to check the footage but I got now assistance instead I was insulted . I am still so hurt and disappointed .
Service
Dine in
Meal type
Other
Price per person
R 500+
Service: 1
Parking space
Plenty of parking
Parking options
Free parking lot
Parking
Nothing
The service was terrible, waiters were very rude including the Manger. We waited more than ten minutes to get served and we kept calling for the waiter to serve us as they were busy with other tables but it was not even busy. After we had our food the waiter demanded that we tip them of which we didn't as the service was not worth the tip. They were very selective on who they served well but they served us terribly.
Meal type
Dinner
Price per person
R 200–250
Food: 2
Service: 1
Atmosphere: 1
Black was a true gem. The restaurant's stylish and elegant decor set the stage for a memorable dining experience. The food was exceptional, with flavourfil dishes that were beautifully plated. The cocktails were expertly crafted, offering a perfect balance of creativity and taste. And the desserts were simply divine, a sweet ending to a perfect meal. Black is a must-visit for its inviting ambiance, outstanding cuisine, and delightful libations.
Food: 5
Service: 5
Atmosphere: 5
On the 6 Dec 2023 my wife and I had dinner at black. I had made reservation but when we got there no one at the restaurant new about. The service was terrible. Drinks not served correctly. The food was ok but considering the amount it costs. The atmosphere was lacking. Biggest disappointment was the service overall
Service
Dine in
Meal type
Dinner
Price per person
R 500+
Food: 2
Service: 1
Atmosphere: 3
A very calm and unique place to be.. and the darkness of the restaurant makes it much more different also not to mention the food was just exquisite I love the Black restaurant will definitely be back.
Service
Dine in
Meal type
Dinner
Price per person
R 350–400
Food: 5
Service: 5
Atmosphere: 4
Really nice vibes. They have great specials and the few times I've eaten here, the food is great. Service is not great and could use improvement. But overall a great experience.
Service
Dine in
Meal type
Dinner
Price per person
R 300–350
Food: 5
Service: 2
Atmosphere: 5
Chicken was awesome
Service
Dine in
Meal type
Dinner
Price per person
R 500+
Food: 4
Service: 4
Atmosphere: 4
Recommended dishes
Steak and Fries
Parking space
Plenty of parking
Parking options
Paid parking lot
Cocktails was good . Service was very poor for my first time experience at black and the wait for food was disappointing.
Service
Dine in
Meal type
Dinner
Price per person
R 500+
Food: 1
Service: 1
Atmosphere: 1
Had their special R50 breakfast. Real value for money. Venue is lovely. Loved the music.
Service
Dine in
Meal type
Breakfast
Price per person
R 1–50
Food: 5
Service: 5
Atmosphere: 5
Thank you Black for making our Birthday celebrations so special and memorable. Food was yummy, service was great and atmosphere was lovely.
Service
Dine in
Food: 5
Service: 5
Atmosphere: 4
Food is delicious and the staff very pleasant and accommodating
Service
Dine in
Meal type
Dinner
Price per person
R 250–300
Food: 5
Service: 5
Atmosphere: 5
Great place, Enough space, friendly staff, food was amazing. Nothing bad to say about this place.
Food: 5
Service: 5
Atmosphere: 4
Nice place to be
Service
Dine in
Meal type
Lunch
Price per person
R 250–300
Food: 5
Service: 5
Atmosphere: 5
THE BEST IN TOWN. AMBIENCE, FOOD, MUSIC & THE SERVICE IS 100% TOP CLASS.
Food: 5
Service: 5
Atmosphere: 5
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