Amazing experience and the jewellery is exquisite. Couldn't love my vintage anniversary band more. My beautiful protea solitaire ring is also everything I could have dreamed of and more. Sarah Jane and Emily are truly the loveliest consultants you could ask for, as well!

At 3pm on Sunday, I was told they closed! While the rest of the mall is open. Needed to see the ring in person that I enquired about via whatsapp with a lovely lady from the Vna branch. Anyway I went somewhere else, and couldn't be more happier!

Recently bought nice sapphire ring in this shop. I’m generally happy with the product and price. But the staff attitude is very bad to say the least. Before buying the ring I was assured that all necessary paperwork for tax refund at the

Exceptional service - Chris has been unbelievably helpful and we're also very happy with the rings we bought. Best part of the experience has been the assistance after we purchased, will definitely be staying customers.

Great service and excellent experience. From the seamless online sourcing and order to the interstore transfer, collection and payment the staff was helpful and went out of there way. Highly recommend Browns.

Lesa was fantastic , and is so professional, friendly, knowledgeable and helpful. I highly recommend her warm service for your next jewellery purchase or enquiry.

I had an amazing experience with nothing but smiles and great service. I was heard and got exactly what I wanted. Absolutely stunning craftsmanship.

Highly professional, welcoming and excellent customer service from the Consultant at Cavendish Square.

Always the friendliest and most helpful staff. Quick turnaround time and impeccable service

Such an amazing experience, thanks again Lesa for excellent service.