Be careful! I left the car with the deposit full and in perfect condition (ref. 993074994) and they charged me additional expenses € 107,51 and optional services € 81,00. I have made a formal complaint by e-mail and called three times to the customer service call center and after two months I still don't have my money back.

I am gonna balance with the bad comments. Arrived atMP airport without any booking beforehand, they had a car available, and the process was very quick, having a trouble the day of the return I was a bit late for the return, they didn't overcharged anything and were comprehensive.

I booked a car hire for 7 days in Venice.As we have a baby we booked an SUV Automatic.On arrival they made us wait nearly an hour and then told us that they only have manuals.We ended up taking a small car. They are cheap for a reason and the customer service is non existent

30 minutes to speak to an agent. After 10 more minutes, they told me that the car that I reserved would not be available for another 20 minutes, but that I could pay to upgrade and get a car now. Eventually told me that it was "my lucky day" and let me have the car.

Well, you might wonder why one star, what could go wrong? Well, not much because I got my money back. But, the dishonesty is a major problem with these folks. I return the car, and just that I was about to lock and leave, I went back in and … Altro

My husband and I booked a sw for 2 adults, 2 kids and 5+ luggages using Economy Car Rentals such as Ford Mondeo SW (receiving back a written confirmation). once at the airport we got a Ford C-Max instead, which didn't fit the luggages. They … Altro

Do not rent from Budget. Their lack of customer service is astonishing. They almost forced me to upgrade the car despite me saying no. When I got my car I ended up in the shop and lost a day due to a flat tire and the car having no oil... … Altro

NEVER GO THERE. Biggest scams I've ever dealt with. They promised us a hitch on our rental through phone only to let us know there that they don't even have this option. They booked us a Jeep only to let us know there that the category we … Altro

Ladri. Al momento del pagamento con carta, mi hanno addebitato 375 euro non previsti. Mi hanno rassicurato che era stato un errore e che sarebbero stati rimborsati nei successivi due giorni. Dopo una settimana ancora nulla, allora chiamo: … Altro

AVOID! This location does not make money by renting cars but rather misleading and defrauding customers. My personal experience was this: 1) I had booked a "Mercedes A class or similar". At the desk I was instead offered a Toyota Yaris. I … Altro

DO NOT RENT A CAR FROM THESE DISHONEST PEOPLE!!! Definitely the worst car rental experience I’ve ever had. At the time I picked up the car, the rental agent did not do an inspection of the car with me. He said I could speak to one of his … Altro

Unfortunately I only read these reviews lying in bed, the day before i had to return the car. My fears were confirmed unfortunately. Despite the nice surprise of upgrading us from a citroën c3 to a skoda SUV, we were charged far too much … Altro

I just returned from Italy and my experience could not have been worse than with this company. They are liars telling me that I had full coverage on the car and not to worry about the low price number on the invoice quote and that it was … Altro

Abbiamo effettuato la prenotazione con largo anticipo (due settimane) di un veicolo 5/7 posti. Nella prenotazione c'era scritto "Citroen Gran Picasso o similari". Arrivati al banco, ci hanno detto che il veicolo non era disponibile e ci … Altro

qualsiasi creatura che !!!!! è stato rimosso dai soldi scheda non è legale in 2000 €. imbroglioni! mai contattare questa azienda! abbiamo pagato per tutto come dovrebbe essere. Siamo tornati a casa e dopo 3 giorni la quantità di 3 volte … Altro

Scam company! Dont rent from them, they will charge you so many extra charges, if you get damage insurance from them, and get a scratch or damage the car they will charge you for it, even if you get full car protection/insurance. Stay away!

Affittato il veicolo e dopo 260km mi lascia a piedi in montagna, assenza di acqua, ho dovuto perdere molte ore per trovare dell'acqua per metterla in quanto distante da benzinai e altro, fortunatamente risolto senza dover contattare … Altro

The worst experience ever. They tried to charge us more than what Expedia stated and asked us to get a refund from Expedia. This is ridiculous. Don’t rent from them!!! We rent a car from other Europe countries before. This never happened.

Thieves work at this location. I was charged 1000 euros upon returning to Canada with no explanation. The car was returned one day early in good condition. It was prepaid in full before I picked it up. Shame on you Budget!

PESSIMA ESPERIENZA, mi hanno rifilato un'assicurazione supplementare, io avevo già assicurato l'auto con rentcar, l'addetto al banco non mi ha minimamente menzionato la proposta di ulteriore poliza assicutariva. … Altro

I rent a car in Venice areoport and the service was 5* Paola at the reception to collect the car and Massimo at the Return the car, Massimo I hope the company will transfer you to Rome, you customer service isAmazing!!

I had excellent service dropping off my rental vehicle here, quick and easy and the staff were friendly. My only hassle was actually finding the drop off point which is located on the roof of the car park.

Very long wait to pick up a reserved vehicle. Overcharged (receipt indicates EUROs, but was billed in USD at a terrible exchange rate). Would strongly recommend against using Budget.

One hour wait in the que, just to speak to the lady at the front desk, and start the paperwork to get the rented car that already payed and booked in advance! … Altro

Ho noleggiato l'auto in aeroporto a Venezia, macchina nuova e pulita, nessuna fila alla consegna, riconsegna rapida con Alessandro, persona gentile e professionale.

The worst rental experience I've ever had. We ordered a car with a trunk that would be enough for 4 passengers and luggage, a Volkswagen Tiguan. … Altro

Complete crooks - avoid No one working when we returned car. We returned car on time with full tank but then when returned to London they … Altro

Esperienza pessima. Ho noleggiato e fatto check in online. Mi telefonano, mi chiedono se voglio servizi aggiuntivi ed io rifiuto. … Altro

Warning about fradulent charges. Not only was it a one hour wait with just three people ahead of me in line; they … Altro

The agent was very helpful and even gave me the winter tires for free!