My grandma and mother had an appointment for c19 testing for travel that we made online. Something happened and my mom's appt didn't come up on their end. We had the confirmation number and reminder text on our phone. We gave the name but they didn't find it. The associate kept saying "we can't do anything". . The girl was so rude that they didn't even give a the chance to give the confirmation number for verification that was sent to us Everytime we tried they kept interrupting and saying " we don't see the name we can't do anything". We called the the phone number for help but faced the same answer. No help and rudeness! I will never use cvs for anything again and I would advice everyone to look elsewhere if possible. If they couldn't do the test, we understand but rudeness was unnecessary to my 81 year old grandma and my 61 year old mother. There are ways to listen, apologize and explain the situation to your customers and ignoring, interterupting, and rolling your eyes is not good customer service!! Times are scary and difficult for all and my grandma is sick with lung disease so getting her to her appointment was important and now they missed it due to this incident!! If possible I wouldn't click any star due to their poorly executed customer service!!!!!!

Dina (sp?) ... states she is the store manager. What an incredibly rude woman. I got a covid test done here and having technical difficulties in getting my results. I called hoping to get some assistance with this and was met with an incredibly rude and combative woman who basically told me to figure it out myself, then promptly hung up on me. I called back and she (Dina) answered again. I asked for the store manager and she said she was that. Then she asked if i was the gentleman she just hung up on. I said yes. She then stated she was going to hang up on me again before reminding me that she was unwilling to help me out. 0/5 will never visit this location again if she is indeed the manager.

Love the products CVS carries. Pricey but great quality. Customer service can be dicey. Some CVS associates are professional, super nice, & extremely helpful but, sometimes they are rude lazy &actually run away from you

Pharmacy stuff was very helpful with information I had asked about.. I was greeted and helped with respect and patience.. all staff is delightful. very good place to go when wanting good help and service

I came for the minute clinic. I'm telling you, if you can't make an appointment with your PCP, this is it. They're fast, helpful and my prescription was ready in minutes.

I’ve been using CVS pharmacy for over three years and have always had quick and professional service. Won’t ever go back to Walgreens.

Fast efficient service,all protocols adhered to. I will be a returning customer.

Horribly overpriced Pharmicuticals. Rude and unhelpful tech.

Always friendly and professional