This pharmacy location almost KILLED me. Do not use this pharmacy if you’re required to take medications such as benzodiazepines, or any other medication where withdrawal from said medication can kill you. Iv been taking Brand name Klonopin for over a decade. Although I have had many terrible experiences with this specific CVS, I did my due delligence weekly to assure my medication would be ready. My last visit to this CVS was after talking to multiple techs and pharmacists about my prescription being in stock over the course of multiple weeks. On the day to fill my script, they were miraculously out of stock and haven’t even ordered any, I can’t switch to generic because of the effectiveness, so I was forced to find another location while simultaneously worrying about having a seizure. The pharmacists didn’t notify me that my medication was out of stock, didn’t even contact other pharmacy locations for me, and pretty much left me in the cold to potentially die. As I established, not having access to my medication causes seizures and whole slew of symptoms that can be fatal. They once shorted me roughly half my prescription. I immediately count them in the car after receiving my medication for this very reason. Fortunately, he was able to give me the other half, but was questioned and generally treated like a criminal. When your pharmacists put you in a situation that can kill you or cause severe symptoms. Avoid this pharmacy like the plague! They don’t care about their customers and never will.

I was going to transfer my prescriptions here from another CVS on 96th street because it is closer to my new home. I was informed on the first visit that I would have to wait an hour EVERY time I wanted to pick up prescriptions for a controlled substance for my daughter's Aspergers Autism. Apparently this is because of the extra "paperwork" that has to be done to complete the prescription. Funny thing about it is I NEVER waited more than 15 minutes at my old pharmacy, even when I arrived at busy times. When I complained about the hour wait, I was told nothing could be done about it because it was the managers idea. CVS, you have lost a 14+ year loyal customer.

I spent over an hour driving around to different stores to find some vicks shower tablets. Although they didn't have the brand name. I was able to find a similar cvs product. As I checked out I was telling the cashier after he asked how I found everything about the difficulty of finding it and he told me that next time if I have issues finding something they can search surrounding store stock on their system. He did not have to offer that. And that is a wonderful service. Of all the stores I went to (5), this one was the most helpful and kind and also had what I needed. Thanks for being there when no other was CVS!

Refused to give a price quote over the phone. Excuse was "store policy". This is a routine inquiry that every other pharmacy performs. Pharmacy blames the manger the manager blames the pharmacy. Stopped using this store due to the poor state of maintenance in the store. Now their lack of basic customer service is the reason.

The employees have always been helpful and polite. This rating is because there are never enough employees to do the required work. Corporate is causing a poor experience for tgeir customers by refusing to pay enough and hire enough to maintain an experience equal to or better than their competition.

In line for pharmacy drive-thru. Before closing time. Would not wait on my wife. Closed and basically so sorry. She went in to talk to manager did not care. Several other problems with getting prescription filled they will be out of a product send it to be filled someplace else without telling you.

Pharmacist Ethan is the rockstar behind this review. He has helped me navigate so well my Pfizer vaccines - knowing what/when is best for this 70-year-old woman. Grateful, I am. (and I received Excellent Bathroom Access from other employees when at the store)

Very convenient store. I always enjoy going here. Employees are very kind and helpful with everything. The store is so clean and cozy. Definitely one of my favorite places …

Good security, not very friendly staff nor are they quick to fill your prescription even when you are waiting inside. They prioritize the drive thru customers.

This is my favorite CVS to shop especially when I have coupons to use. Employees there are always so kind, pleasant and helpful. …

The only reason I didn’t use extra care points/discounts was because I used them on my previous visit.

Waited in the drive thru for 15 minutes for them to close it up when the person in front of me left

I used to LOVE this location. Their attention to detail and customer service has gone way down.

This stores hours are 8am-10pm, but that regularly isnt the case. More like 8:30 or 9:00am

Small CVS that used to be an Osco drug. The employees are especially friendly and helpful.

Love this place - very helpful and professional staff

Always had good service and very polite associates.