This is a great CVS! It is located in the shopping center located next to Ralph's, Starbucks and plenty of great food spots like In and Out. The store is well stocked and super clean. The pharmacy is usually busy so go with plenty of time and patience. The employees are nice and helpful. This is my go 2 CVS. Go check them out.

Waited in line at pharmacy pick up for half an hour. Eight people in line ahead of me. By the time I got to the counter there were ten people still in line. Only one person working the counter. This is not the first time the line has been so long. Every time, only one person working the Pick Up line. They need more help.

The pharmacy here is one of the worst. There is always a line, and it seems like they only allow 1 person to ring up pickups at a time. I've always had to wait between 20-30 minutes just to pick up my prescriptions, no matter what time of the day it is it seems. I recommend going elsewhere for your pharmacy needs.

This store is always understaffed and messy. Always out of stock on sale items. The Armenian manager is very rude and unhelpful. Please get new managers or I will go to other CVS. Lastly the self service checkouts are a joke. They always freeze and never any help to help with that.

THE WORST pharmacy ever! My prescription is NEVER ready on time, and instead of getting help I am treated like I am a huge inconvenience. Unprofessional, rude staff, avoid this pharmacy at all costs! Wish I could give them zero star because they definitely do not deserve one! :(

I’m going to be completely honest, this place is beyond under employed. When you go here there will probably just be one cashier. Though when it comes to the quality of the store it’s great! They have a great variety of gift cards, they even have items like teddy bears.

Someone from the pharmacy’s number called at 7:30am (before business hours?) asking if I wanted 3 month’s supply of my prescriptions. I have no prescriptions there. I hung up before she was going to ask for my SS # & CC info. Sounded SO scammy.

I was standing in the proper place in line to be up next and the cashier ignored me and proceeded to attempt to take the other customers in line before me. I walked up and I had a return to process. When given the receipt to sign she placed

Of all of the locations I've visited, the pharmacy at this CVS is easily the best. The pharmacist, Pierre Narvades is professional, polite and helpful. He obviously paid some attention to my record, going so far as to ask/recommend I add an

Never have I experienced such lack of concern or efficiency with a pharmacy. It is scary to think they are allowed to dispense drugs with the lack of attention to detail that I have experienced with this location in the last 2 weeks. I have

Definitely a one star--- Red star experience the pharmacy is great considering the volumes of customers that go there.However the store staff treats you as less than human.. Here's the thing I went to pick up some Hall's throat lozenges and

I have never had a good experience at this pharmacy. I was coming here when I was pregnant and now after my pregnancy I am still on quite a few medications. My doctor orders medications for me that never get filled or get lost or misplaced.

This pharmacy is horrible it never fails that the lines are long and they have one person working. Today the girl filling prescriptions was rushing I was worried about the accuracy of her work and in a pharmacy that is dangerous!!! I had to

Just had a terrible experience at this Porter Ranch location while comfortably shopping with my son I over here the staff at the registers accusing my teenage son of stealing and then announcing it on the loud speaker, little did they know

The pharmacist in the tie was running the show as if it was a jail. No permission to ask questions or discuss the prescription. Even when I got a response out of him it had sarcastic tone as if it was my first time ever in a pharmacy. Very

This place is a joke the most unhelpful Pharmacy personnel ever this is the second time the same person has helps us and how she manages to keep her job is beyond me, absolutely ZERO customer service skills. My daughter had the flu and the

This pharmacy has the worst customer service. I placed an order for refill online and typed in the address to be delivered (same address that I have been getting my meds delivered for almost 2 years) but for some reason, they delivered my

The people who work there are pleasant enough, but the pharmacy systems are not good. It seems like at least one register/computer is not working, trying to talk to the pharmacy most often results in sitting on hold for 10 minutes only to

It’s awful how we get a notification about prescriptions being ready, yet when we arrive to the pharmacy, it takes over 45 minutes of waiting in line to pick up these prescriptions. The pharmacy technicians here are very friendly and very

Pharmacy is never in stock of the medication’s the doctors prescribe and they do not notify you that you need to go ahead and ask the doctor for another prescription until you absolutely need the medication. I needed to make a huge scene

DONT COME HERE FOR PASSPORT PHOTOS! i’m pretty sure that the camera they’re using for taking photos are outdated. if we’re paying $18+ for passport photos, we expect for high quality photos to come out. i had to get mine taken twice but

I am so grateful for the store manager Silva Hagopian and the pharmacist I believe her name is Gayane. They were both very helpful and extremely patient. I was having problems with my insurance company on one of my medications and if it

Made an appointment for flu shot for 4:30pm, and was checking in at 4:25pm, only to be told that there were 12 ppl in front of me and I had to wait. For my other prearranged schedules, I had no option but to cancel my appointment at the

Moved to this area 3 years ago. Prior to that I used another CVS and never had problems. This CVS in Porter Ranch is consistently causing me problems: (1) They refill a prescription without my authority, without my request, and without

absolute worst pharmacy. zero communication with the patient and among staff. prescriptions take forever to be filled and if there is an issue (no insurance coverage), they won’t fill it or even call you, so it is up to you to call and

I do think CVS is a good company, I was a stock holder up until a month ago, however they have to have more than one input person taking the prescriptions. I am in pain standing for any length of time, and the wait just to hand off the

The manager Jim and cashier Julie were so rude that I will never step foot in this branch again. I have a six year old sweet daughter and I feel bad she had to witness such ugliness coming from grown adults working in customer service.

Diane the pharmacist is discriminating against medi-cal patients. She refuses to honor the doctors orders on pharmacies medication. If you are a medi-cal pt she will tell you buy your medication over the counter . She refuses to fill

Do NOT schedule a vaccine here under any circumstances. They are extremely unorganized and hours behind. Somehow despite checking in at the same time for our same 12:15 appt multiple people with later arrivals and appointments were

CVS PHARMACY IN PORTER RANCH, CALIFORNIA IS THE #1 PHARMACY, PERIOD! From the Pharmacist's, pharmacy technicians & cashier's you'll never find this very unique team working together behind the counters that go above & beyond with

This has to be the worst CVS in the country! First, they don’t return your calls, second , they don’t have enough people to work there and the ones that do work are stressed, therefore rude and unfriendly! Can’t stand this CVS!

Kim was helping me today at the counter. Just about closing time for lunch and she took care of my prescription. Very good customer service and appreciate the extra effort. Hard to find a dedicated professional like this!

The whole pharmacy shuts down 1230-1pm, not listed on their hours. Shutting down at lunchtime, a primary time when customers can pickup their meds is ridiculous and not customer focused decision. Staff up according.

No one ever answers calls. Never have my monthly prescription in stock. Make up new rules each time I go and are never consistent throughout the staff. Don't seem to care about feedback or reviews from anyone.

I never write reviews. I always give people and businesses my support and the benefit of the doubt. We all make mistakes. Unfortunately, when the same error occurs more than three times, and when it

Would it be possible for you to hire a person to exclusively answer phone calls? AND WHAT IS WRONG WITH YOUR PHONE LINE? I think you guys make enough money to give people better customer service.

I’ll echo the same comments as everyone else, the worst CVS store in the area by far. Always understaffed, long lines, they don’t answer phone calls, etc. etc.etc.

This CVS is spotless and beautiful! The staff is kind and helpful! The variety of products are endless! Great experience!

Never answers phone. When you’re actually there in the pharmacy, their customer service is the absolute worst.

Don’t bother coming here for medications, they won’t have it in stock.