Anyways great, convenient, friendly service. They are anyways well stocked and the employees are always well educated on most of not all of the merchandise. They store is always clean, and the lines are hardly ever long. If they don't have the item, there, in the store, they will figure out anyway to help you get it.

Had a very good experience this morning. Bought a couple of cards and needed a pen to fill out before bringing them to post office. The nice woman stopped what she was doing to loan me a pen so I could go straight to PO after CVS. She went above and beyond by finding a pen I could borrow.

Horrible customer service at the pharmacy. They lose scripts, run out of an entire medication so they can’t fill it, and then send you automated messages that prescriptions are filled when they aren’t. Then fight you when in reality they “lost the scripts”. Would give 0 stars if I could.

No one ever seems to want to help you out. Everytime ive gone in there looking for something they ALWAYS TELL ME THEY DONT HAVE IT like really ur the only store i guess.. i try to avoid the store at all cost unless its my last option which is usually not the case since they close early.

The pharmacy here is beyond pathetic if I could give zero stars I would. Changing no matter the distance. There are reviews as old as 7 years that speak of the poor service here. It's a shame. This pharmacy needs to be closed PERMANENTLY. Corporate needs to check the reviews here.

Very horrible. Didn’t have prescription ready for me at all. Turned in the prescription yesterday and told it would be there today, but nothing. They didn’t order or do anything. Worst place to go to. No one helped in anyway not even the manager.

I like this CVS pharmacy because all the associates working there are always polite and willing to help, however, sometimes they run out of items on sale fast. When I go to get prescriptions I receive them on time and I've never had an issue.

With the amount of time the door lady spent telling me I can’t get one medication for my sick niece I could have been in the store and in line. It was 20 min till closing and the lady rudely did not want to let me come in to grab one of the

The worst pharmacy staff EVER, especially the over weight receptionist with a foul dmv attitude. The clerk actually asked me why I was taking the medication I was picking up HOW UNPROFESSIONAL and also non of her concern. I'll get called to

This is one of the worst CVS you could find. They take for ever to get your prescription ready and the customer Service is bad, even when u call to see if your medicine is ready for pick up they put you on hold for a long time. You'll have

This store was amazing! I don't remember her name (I think it was Maria), helped me get to my antibacterial and fungus cream that I needed so bad. Overall I would say that the store was top notch and the people there were great resources!!!

This is the worst cvs I've ever been to and the assistant manager Patty is extremely rude... I dropped off a ups package and I needed 1 piece of tape which was clearly at the register for personal use... Patty said she couldn't give it to

This CVS doesn't allow melinated paying customers she calls the "Public" to use restrooms bcoz "of Covid," yet melinated paying customers in non-melinated neighborhoods can use the restroom at CVS. I asked her what about paying customers

The absolute worst pharmacy EVER!!! The clerks never smile and when you ask questions they act as if you’re so far beneath them you should not have the audacity to ask ANYTHING! There could be a line a mile long and they will only have 1

This Cvs pharmacy stinks, called a few times to figure out why my prescription wasnt ready , the pharmacist told me every time that they were out but they were getting it today , liars pure lies , called again and finally a honest person

Horrible experience ! This is mostly based on the Pharmacy section. I witness something not okay from the pharmacy employers. Please be warn in coming here. I came here more than a few times and it’s just hasn’t gotten any better. Their

Horrible! Pharmacy always.. and I mean always! Gets my prescription delayed! Its frustrating when I turn in a prescription and when I pick up its not ready.. there are missing medications.. or they didnt run it through my insurance! Why

I recently had to switch pharmacies (due to insurance coverage) from Walgreens to CVS. I cannot be more disappointed. The customer service is unbelievably horrible. My prescription is supposed to be set up for automatic refill, but that

The worst manager ever,twice we went to pick up our photos and cup, the manager argued with us, saying they were not paid for,we went again,they showed us the envelope, says already paid, they somehow lose the photos and because we tell

I’ve always had bad experiences with pharmacies being slow but this is an all time low. I dropped off my mom’s prescriptions at 6:00pm and was told it would take an hour and that they’d text me when they were ready, no text....it is now

I’ve been coming here couponing for 2 yrs. Never had a problem until today!!! I bought stuff worth $30 for the cash card promo and it didn’t print. I asked to speak with the manager Maria Flores. I took pictures of everything that was

This is the absolute worst pharmacy I've EVER gone to. Nobody has any idea what they are doing. They short your pills and I call to ask why my prescription is skipped this month and nobody can figure it out and I've gotten 5 different

I wanted to write a review to praise an employee who I think goes unmentioned and unnoticed. The CVS employee I would like to praise JANELLE HERNANDEZ, Beauty Consultant at CVS on Glenoaks Blvd in Sylmar. The reason I think I do these

I had the worst service from this Pharmacy today. I called to refill a Rx and after waiting 10 minutes to speak with someone 3 times was hung up on by one of the Techs each time. I decided to call back in the afternoon hoping to have

This is by far the worst customer service from pharmacy staff. The technicians taking the orders are always in the worst mood. There is in particular one technician which is the only one that speaks Spanish who has by far no customer

Weird how the black Disney dolls are on sale but the white one are not. Also the Big lady won't honor the barcode price mistakes of a toy. nerf gun was priced wrong and they wouldn't let me buy It at the price it was marked as.

everything was organized and the service was good, but nothing was stocked. ran out of cereal, out of snapples, even out of certain cookies. Maybe I just came at the wrong time, but shouldnt things always be stocked??

Worst service ever! At the pharmacy. Made us waste my time and gave me wrong information and on top of that they couldn’t help me cus they had to go to lunch after they told me to come in between 10-4. This is absurd

I've been using this pharmacy for years and finally realised that going to ANOTHER location no matter the drive is COMPLETELY worth it. I've had them run out of medication I get monthly, I've had to wait days for a

It is kind of slow and the pace of the workers seems suspect.... but... everyone is always helpful and are always at least nice. And I haven't had any issues since I started here. So. Good job !! …

I’m here almost every month, always a little busy but Jess and Maria are amazing. They always help me out & are so sweet! The 2 girls have amazing service :) pharmacy will go downhill without them

This is the worst CVS period. Others are ok but everything about this Pharmacy is just bad. Long lines, rude service & most of them don't know or do thier job well, including the Pharmacist.

All ways a long line. They are out of meds all the time. There procedure for storing meds before pickup it bad. They have to look in lots of places to find your order, if they can find it.

Store is clean. Never had an issue with this location not having what I was looking for. My only gripe would be that there tends to be a line when checking out. But not that big of a deal.

If you're thinking about visiting this CVS (Sylmar) location be prepared for horrible customer service period. Especially if you happen to have the sui generis gift to meet "Guadalupe"

I’m tired of the pharmacy techs answering calls with an attitude. If they can’t be courteous and professional then they need to get someone that will. Theyre lucky I’m at work.

Wrist place to fill a prescription drop it off at around 4:30 on the 13 of December went to pick it up at 10:31am on dec 14 still not ready.. really come that a lot of time.

They are rude! Had to wait 10 minutes for someone to open the restroom. He finally came and just swung the door open while my wife had to leap to catch it. Be a gentleman..

The absolute worst pharmacy to go to. Every employee there is incompetent and makes you question if they even obtained a high school diploma. AVOID AT ALL COSTS.

Omg! You can wait until an hour just for answer the phone!! That’s ridiculous I gonna change my prescription medication right away to another pharmacy

I needed emergency antibiotics but this pharmacy decided it was not an emergency and delayed my prescription by almost an entire day. Awful

Really poor and unprofessional service... With the exception of one or two.. the rest of the staff in the pharmacy are rude and arrogant.

This place sucks! 1 cashier taking his sweet time while laughing with other employees doing nothing!

The rudest employees ever. they will put you on hold without warning for every question you have.

Did not get coupons back for mistake on purchase, employees and management were rude

Sept. 13, 2017 I was just recently informed by my health insurance carrier that my

Absolutely filthy in the store. Guy I dealt with in the pharmacy was useless

Pharmacy has weeks of delays. Something sketchy is going on

Pharmacy representatives are very rude

Clean and organized CVS store.